Pabau vs Chiro8000: Which is a better fit?

My overall experience has been a very good one with this software, mainly because they have excellent customer service and the fact that it is very user friendly.

I have to do all the programing, its clunky, not intuitive and built like the original MAC. Lack of integrations- terrible back end- snapshot or dashboard is nearly non existent.

The amazing team are highly responsive to any queries. The live chat tool has been very helpful in solving many of the issues we faced during initial customization process.

Lack of integration with my preferred histology lab. The software has gone down a couple of times, which is a real problem as we rely so heavily on it for consent taking and clinical notes.

Allows us really good automation and helps with making us seem more professional. Good that we can use referrals, loyalty and gift vouchers.

Some of the templates were a little difficult to set up.

Customer Service has been great so far. Pricing has to be competitive and certain features need to be improved.

Can be difficult to use, and complicated to set up.

We have had very little issues with Chiro8000 and when we do they are very helpful with resolving the issue and helping us with the program.

Errors show up in patient ledgers, and it is difficult to fix without just doing an adjustment. Posting payments are a pain as you have to manually check them, and fix adjustment.

Very helpful and knowledgeable when we need help. Scheduling patients is super easy and quick.

The EMR software is terrible. I tried to customize the reports but the language on the reports would embarrass any doctor.

I have had high turnover and this software has easily kept up with my new staff members with minimal need for training. Very great experience, the support people are knowledgeable and helpful.

The outside billing service was so incredibly frustrated and it led to numerous mistakes. Ask any one of the five chiropractors in this office and they will say the same thing.

Our thanks to the great folks at Forte for working so hard to keep us all up-to-date on quality, price and support.

Appointment reminders: You have to keep your system on in order for the reminders to send automatically, otherwise you have to do it manually and it is an annoying process.