Chiro8000 vs Remedly: Which is a better fit?

We have had very little issues with Chiro8000 and when we do they are very helpful with resolving the issue and helping us with the program.

Errors show up in patient ledgers, and it is difficult to fix without just doing an adjustment. Posting payments are a pain as you have to manually check them, and fix adjustment.

Very helpful and knowledgeable when we need help. Scheduling patients is super easy and quick.

The EMR software is terrible. I tried to customize the reports but the language on the reports would embarrass any doctor.

I have had high turnover and this software has easily kept up with my new staff members with minimal need for training. Very great experience, the support people are knowledgeable and helpful.

The outside billing service was so incredibly frustrated and it led to numerous mistakes. Ask any one of the five chiropractors in this office and they will say the same thing.

Our thanks to the great folks at Forte for working so hard to keep us all up-to-date on quality, price and support.

Appointment reminders: You have to keep your system on in order for the reminders to send automatically, otherwise you have to do it manually and it is an annoying process.

The ease to access Remedly is very helpful for the team to view their schedule at all times which is very important. The software is very easy to use, and new hires find it very easy to learn.

John J

Owner, Medical Director

They overcharged me by thousands of dollars, acknowledged this, then refused to pay me back because I was not continuing service with them. Unbelievably poor customer service and ethics.

The on boarding team treats you like family and is vested in the growth of your practice from the get go. The platform is constantly improving and add customization and partnerships.

Lack of functional app for the i phone. We can access it on our phone but it is extremely cumbersome to use.

Overall, Remedly is fantastic for medical spas. Not all spas are created equal so the ability to customize has been outstanding.

This is confusing for patients to know exactly how much an item cost before tax.

The customer service is like no other, they are always responsive, listen and take into consideration what we as a practice suggest. Beyond happy with the exceptional customer service.

However, once they pay, the receipt, which is separate from the invoice does not include the same breakdown of details.