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better software since 1999
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We work with nonprofit organizations of all sizes, from brand-new nonprofits who just filed their 1023s to national organizations with many chapters.
Community Service Organizations, Schools, Churches, Nonprofit Organizations of all sizes, sports organizations, political organizations and anyone wanting to run a fundraising based event.
Overall, it's a great service and I am considering recommending it for our auction events. I am a big fan of the quality of the product for the price (especially as a non-profit).
SO that can be confusing and messy sometimes because I then have multiple "donors" who are actually the same person.
I love the easiness of the ability to get someone from your customer service to help me when I’m having trouble. Your team has been so helpful.
My only complaint about this software is that I don't have enough reasons to use it.
Love the text-to-give feature. Love the ways QGiv improved the look and usability of our online donation page.
We struggle with full integration with our systems.
I feel that what Qgiv does best is their customer service. They have friendly and helpful phone representatives who are knowledgeable and can answer just about every question I threw at them.
I found it at time difficult to run a report and find information. It took me a while to create my filters to find the information I was looking for.
It is intuitive, simple, and made us look polished and organized. Features I loved most include: Easy Check-in, Easy Check-Out, entering of winning bids, and the integrated credit card feature.
They do offer to import for you at extra cost. They must have had bad experiences.
We particularly loved the automated winner text notification and giving them the opportunity to self check-out/pay, making it all so much faster and easier.
It was difficult for us to figure out which of the pull down sections to use. Such as "I know I saw that somewhere, but where.
Overall Great Features: The user pages looked stunning, most features you'd want are available. We really enjoyed our use of the software and are looking forward to our next auction.
Sometimes it was difficult to navigate or figure out exactly what functions lied where in the platform. It took a bit of digging around before I got comfortable with using it.
They have numerous help pages and even some youtube videos that help you learn the software. Additionally the technical support was out of this world (see Tech Support is Outstanding).
The only downside I see is the appearance on the phones. It looks old and basic compared to what it can actually do.
Speaker 1: My name is Sierra, and I'm the Director of Family Support and Operations at Lafayette Preparatory Academy. We are a school of 55 staff members and 400 students, and I give Silent Auction Pro a five. Before Silent Auction Pro, we actually used a lot of paper and pencil bid sheets, and we also used some PayPal donations, but we just noticed with the bid sheets we weren't getting the return on items whenever we were doing our school trivia night. And also, it was really hard to get advertising out with just our PayPal Donate button, so we decided to switch. There were a lot of reasons why we decided to go to with Silent Auction Pro. To start off, it was one of the most affordable platforms that we found. We researched numerous different options, and we just kept coming back to Silent Auction Pro. It was this one-stop shop. We had our bid sheets, people could buy their tickets online, we could do online ticket sales for raffles. And then the thing that really sold us was whenever they upgraded it and allowed you to have campaigns, so not only could we use it for our big event, but we were able to use it for little fundraisers throughout the year. It has just boosted our sales so much. We saw it the first year, and it's continued every year after. Silent Auction Pro is really user-friendly. There were definitely some just tips and tricks at the beginning that took a little bit of getting used to, but we've been with Salem Auction Pro I think for five years now. They took our feedback really well. And so every year there would be an FAQ page and it would have those things on there. So once we got over the learning curve that first year, it has been really easy. I would say if you're thinking about getting Silent Auction Pro, you should just do it. Again, we saw our profits increase almost by a full half the first year that we used it. Our people that are at our events love it. The biggest thing that I can say is, when you're using it, just make sure you take lots of clear pictures because the picture features on Silent Auction Pro are wonderful, and that's what's going to help you raise money.
Qgiv
Silent Auction Pro
Silent Auction Pro
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