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Designed for vacation rentals, airbnb apartments, hotel chains of all sizes & hostels, it helps businesses manage all aspects of hotel management.
Designed for small to large hospitality businesses, the cloud-based property management solution helps handle reservations, housekeeping, payments, and more.
In my daily job I most use the channel manager that work great. Very good conectivity with major OTAs.
Customer service is vary bad. It is very difficult to make contact with a representative to receive help.
Customer support is mostly very helpful and followups are made to ensure that all is working fine. The GOC channel manager allows a smooth connectivity to most of the sales channels including Agents.
Customer service, long time responsiveness, no automatic update and you have to wait a lot, very expensive.
Very functional - easy to use and easy to learn. Customer support is great.
Overall a good experience in they way it generally simplifies processes. Lately too many issues with wrong rates and customer service not working as it should.
Availability Screen is the strongest part of this software. Reporting section is very clear and easy to access.
No possibility to add general remarks I.E c/I c/O NON SMOKING.
Overall choosing Hotelizer was a great choice and a great value for money product. I would definitely recommend this to other businesses.
It is a little bit difficult to customize the email and the invoices types.
It was a mere few hours of learning the ropes and with the great support team guiding and teaching us. The invoicing system is excellent, hours saved with everything on hand for you.
Suppport teams is not following up on problems.
We are very happy with the great service and highly recommend Hotelizer to all Hoteliers/Entrepreneurs.
You can not easily manage allotments. You can not manage your customers as suppliers also.
Really the best Hotel Software, excellent interface , and excellent customer support.
I don't think it's something I don't like. I find it to be within my expectations.
Prioritize real-user-identified key features according to your needs to find your best fit.
Optima PMS
Top FeaturesHotelizer PMS
Optima PMS
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Hotelizer PMS
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