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MatrixCare Home Health & Hospice vs TherapyNotes, LLC: Which is a better fit?

Updated on February 9th, 2025
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Summary
Key features rated by users
Features selected based on 4,179 reviews from Electronic Medical Records users.
% Fit
Missing features
Not enough reviews
Feature ratings
HIPAA Compliant
5.0
Patient Records Management
3.0
Charting
NA
E-Prescribing
NA
Medical Billing
NA
% Fit
Not enough reviews
Feature ratings
HIPAA Compliant
4.8
Patient Records Management
4.6
Charting
4.6
E-Prescribing
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Medical Billing
4.6
User satisfaction
4.2
User reviews268
Ease of use
4.2
Functionality
4.1
Value for money
4.0
Customer support
4.1
4.7
User reviews937
Ease of use
4.7
Functionality
4.5
Value for money
4.6
Customer support
4.8
Price starts from
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

US home health and hospice organizations looking for a scalable EMR solution designed to maximize compliance, improve patient care, increase clinical & operational efficiencies, and improve billing.

Behavioral health practices, both solo practitioners and large organizations.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
Renee S
Owner, psychologist
5.0

Renee S.: My name is Renee. I am the owner of a counseling agency in St. Louis. We use TherapyNotes and I give them a five out of five rating. Prior to using TherapyNotes, we had a custom-made system set up for us, and it went down a lot, and because it was custom-made, it didn't exactly do everything and we hadn't thought of everything. So when we switched over and we looked at others, TherapyNotes had everything that we needed, it had the capabilities to provide different documentation, but it also allowed us to send out reminders to clients and customer service. That's probably the most important to me, is yes, we need the documents, but sometimes because we're not tech-savvy, we're counselors and psychologists, we need assistance with tech. So that was a big one for us. We chose TherapyNotes because, well, a couple of reasons, we're business owners, so cost was a factor and it is very reasonable for the services that's offered, but it also provided everything that's needed for the insurance companies. They require the intakes, they require the termination notes, and not just the treatment plans and the progress notes for daily purposes, but it allowed us also to add attachments. So if I have a little kiddo that's drawn something during therapy, I can take a note, use it from my phone directly, and input it in the chart, and it's simple. I don't have to go to a computer, scan it and put it in like that. So the ease of being able to be away from my office and do paperwork while I'm sitting at a doctor's appointment or anywhere, just during a break real quick, I can get some notes done. So the capabilities of being mobile, but also that I can add extra things that aren't necessarily a part of TherapyNotes. It was maybe an hour process. I would say less. It's been a bit, we've had TherapyNotes for a while, but it was a matter of signing up and then boom, it was just there. We had the link, we had the website, we had our ID, and it's easy to add providers and take away providers. It's easy to add our office manager who has access to everybody's charts, but each provider only has access to theirs, except I'm a supervisor, so I have access to those that I'm supervising also. It was a very easy process. Definitely user-friendly. If you are a business owner, certainly compare all your prices, compare your customer service, compare the services that it offers. We are in a busy world, so make sure that it's compatible with your phone so that you can do paperwork outside of your office, and also on different electronics. Some people have Chromebooks, I don't know, our younger people do, and iPads and laptops, so just make sure that it's compatible with all different kinds of things as well.

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MatrixCare Home Health & Hospice

9/49
  • Activity Dashboard
  • Alerts/Notifications
  • Audit Trail
  • Calendar Management
  • Charting
  • Claims Scrubbing
  • Clinical Notes
  • Clinic Interoperability
  • Coding Assistance
  • Communication Management
  • Compliance Tracking
  • Customizable Forms
  • Customizable Templates
  • Decision Support
  • Documentation Management
  • Document Management
  • Document Storage
  • Electronic Payments
  • E-Prescribing
  • File Sharing
  • Handwriting Recognition
  • Imaging and X-rays
  • Immunization & Allergy Tracking
  • Insurance Eligibility Verification
  • Invoice Management
  • Lab Integration
  • Meaningful Use Certified
  • Medical Billing
  • Medication Database
  • Medication Management
  • Multi-Location
  • ONC-ATCB Certified
  • Order Entry
  • Outcome Assessment Tools
  • Patient Portal
  • Patient Scheduling
  • Reminders
  • Reporting & Statistics
  • Task Management
  • Telemedicine Integration
  • API
  • Care Plan Management
  • Claims Management
  • HIPAA Compliant
  • Mobile Access
  • Patient Records Management
  • Revenue Management
  • Third-Party Integrations
  • Workflow Management
See All features
Hide Electronic Medical Records Software Features -

TherapyNotes, LLC

Top Features
27/49
Show Electronic Medical Records Software Features +

MatrixCare Home Health & Hospice

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TherapyNotes, LLC

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MatrixCare Home Health & Hospice
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
TherapyNotes, LLC
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
MatrixCare Home Health & Hospice
  • By ResMed
  • Located in United States
  • Founded in 2002
TherapyNotes, LLC
  • By TherapyNotes, LLC
  • Located in United States
  • Founded in 2012
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