# Compare Valant EHR Suite vs TherapyNotes, LLC 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Valant EHR Suite and TherapyNotes, LLC based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/81298-118981/Valant-Behavioral-Health-EHR-vs-TherapyNotes-com --- # Valant EHR Suite vs TherapyNotes, LLC Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Valant EHR SuiteTherapyNotes, LLC2/4 selected [Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.2 (336)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.7 (961)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) [## Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.2 (336)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) Starting Price Contact vendor Value-for-Money 4 Functionality 4 Ease of Use 4.1 Customer Service 4.1 Reviews Sentiment LB LB Based on [336 reviews](#user-reviews) Positive 266 Neutral 33 Negative 37 [## TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.7 (961)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Starting Price $59.00/month Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.7 Customer Service 4.7 Reviews Sentiment Based on [961 reviews](#user-reviews) Positive 905 Neutral 28 Negative 28 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Features in Mental Health EHR Software Best performer 25 / 33 Only Valant EHR Suite - Customizable Reports - Prescription Management 25 / 33 Only TherapyNotes, LLC - Coding Assistance - Telemedicine User satisfaction User satisfaction 4.2 User reviews[336](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) Ease of use 4.1 Functionality 4.0 Value for money 4.0 Customer support 4.1 User satisfaction 4.7 User reviews[961](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.6 Customer support 4.7 Price starts from Price starts from \-- - Free version - Free trial Price starts from $59Per User, Per Month - Free version - Free trial Best for Best for Psychiatry clinicians, therapy clinicians, practice managers, practice owners, Out Patient and IOP/PHP providers and billing managers. Best for Psychologists, therapists, psychiatrists, social workers, and mental health professionals. ## User reviews Pros & cons LB Latoya B. CEO > "Based on my experience with multiple EHR and billing suites, including other platforms, Valant stands out—particularly for..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7079242) KM Kristen M. C.E.O., L.P.C. > "Updates create some issues occassionally so there is a need to submit tickets to Valant when this happens and once you enter a..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6841522) LB Latoya B. CEO > "Valant also provides strong implementation support for new practices and responsive ongoing help desk support, which adds..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7079242) SC Shelby C. CEO > "The templates are awful and archaic, telehealth rarely works, new patient portal set up is an administrative nightmare (clients..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#SoftwareAdvice___6466122) SG Stacy G. Clinical Psychologist > "The clarity within the sections and tabs are helpful, as well as the information being saved so that the same checkmakers or..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6710855) DYF Dr. Yolonda F. Clinician > "There is too much information on the display which becomes overwhelming to look at and fatigues the eyes after a while." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7056229) SW Scott W. PMHNP > "This will be invaluable going forward, especially for prior authorizations that were previously lacking all the information to..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7120320) AM Allison M. M.D., CEO > "The prescribing is redundant and requires opening up ten different windows to submit medications into the pharmacies." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7030175) MH Mark H. Mental Health Counselor > "We like the treatment plan update, customizable forms for intake and other things that have changed in the last little while." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6618512) RL Rachel L. Health Services Supervisor, Nurse Practitioner > "I needed somewhere to document that was not accessible by all the other district staff. " [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7073683) NE Nasrin E. Psychologist > "The best product on the market overall, still worth the expense at this time; if a comprehensive system is desired to make..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7071136) SA Solomon A. PMHNP > "Sometimes, I find that the templates and forms are not as flexible as I would like, which can make it difficult to tailor them..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6473566) JW JILL W. Therapist > "Valant is always upgrading and improving its product and keeping up with current needs and demands." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7084558) NK Nicole K. Clinician > "For instance, no options for relational challenges and when looking at depression the drop downs only cover a minimal number of..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6682995) KK Katrina K. Provider Owner > "Younger demographic loves the mobile patient portal app- ease of use- filling out paperwork and attending telehealth sessions..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7041384) NK Nigel K. Owner Operator > "The notes are generated only as pdf files which makes searching through past documents a painful process of downloading each..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188981) SW Scott W. PMHNP > "The Valant EHR has been a valuable tool for five years since opening my private practice. " [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7120320) AM Allison M. M.D., CEO > "The system goes down or crashes almost every week or two." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7030175) SA Solomon A. PMHNP > "This efficiency not only saves me time but also allows me to focus more on providing quality care to my patients." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6473566) MH Mark H. Mental Health Counselor > "I do not like that it is advertised as customizable but the notes portion of it is not truly customizable." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6618512) KT Kerry T. PMHNP-BC > "I love how Valant is developed just for behavioral health." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7133868) AM Allison M. M.D., CEO > "Secondly, prescribing medications is very clunky with this EMR." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7030175) Randi R. Therapist > "I have a good experience using valant for my client notes and intakes." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6877519) DYF Dr. Yolonda F. Clinician > "I would not recommend this platform to anyone! If it wasn't pushed on us by leadership I wouldn't even think to use it." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7056229) AZ Alishia Z. Clinical Supervisor > "It's a simple system with great upgrades and helpful task reminders." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7038055) AM Allison M. M.D., CEO > "Nobody is responding to emails or able to help." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7030175) KT Kerry T. PMHNP-BC > "It's easy to learn how to use and there has only been one time that it wasn't working for a short amount of time." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7133868) MS Mary S. Clinical Psychologist > "The interface between Change Health Care and Valant has been most disappointing; taking months to resolve this issue has..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5077352) AG Armande G. Psychologist > "I love scheduler, my notes, the integrates screeners, billing and creation of EDI, there are so many aspects to explore." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___4914729) DH Dina H. Clinical Director > "There are way too many clicks to get to things like if a payment has been made, having to record a session when just should just..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5074560) BM Belinda M. Owner > "It enabled me to do everything around my practice effectively." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6813000) AM Allison M. M.D., CEO > "Their customer support is basically non-existant!" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7030175) RL Rachel L. Health Services Supervisor, Nurse Practitioner > "I have had prompt help when I have had questions and my questions have been resolved. " [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7073683) LB Laporsha B. Office Manager > "When the website is down and it slows down operations" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6678610) NK Nicole K. Clinician > "I enjoy scheduling and being able to document within the suite" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6682995) VD Vanessa D. Mental Health Counselor > "Most likely, your computer will have to adjust to any/all updates made; there will also be bugs not yet worked out of the..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___4912124) QT Quoc T. medical > "User-Friendly Interface: The interface is intuitive and well-designed, making it easy to navigate and perform daily tasks..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6361054) KH Kendra H. Licensed Independent Mental Health Practitioner > "Also, the inability to apply a credit card payment for insurance payments similar to how you can with patient payments is..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5084525) LT Lisa T. Therapist > "Pretty good, as I like the various options provided for adult and or child intake notes." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6623196) KH KIMBERLY H. Licensed Professional Counselor > "Customer service now does not respond as quickly as they used to." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6349920) BS Breanna S. Clinical Director > "My clinicians love the platform. " [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7055427) DP Deborah P. Office mngr > "A lot of clients have trouble getting onto the portal because it is not supported by many browsers. And a lot of clients use..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5080063) SA Solomon A. PMHNP > "One of the standout features for me is how easily I can access patient information." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6473566) NK Nigel K. Owner Operator > "No personalization of notes/documents beyond the provided templates, many of which are outdated and redundant." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188981) SK Stacy K. Nurse Practitioner > "They all stay with it because it keeps on developing really well for Behavioral Health" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7040758) NK Nigel K. Owner Operator > "Notes are difficult to customize and the available options are often outdated and include multiple redundant options." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188981) DL Deann L. Owner and Psychiatric Mental Health Practitioner > "Met with Micah at NEI - very helpful in generating a clinical template that meets my practice needs." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6573780) AM Amelia M. Clinic Director > "There are too many tabs in the therapy progress notes that don't apply to therapists using the platform. " [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6207010) MD Michael D. Insurance Verification - Billing Specialist > "Its a perfect EMR software for an ideal company with Behavioral heath or any medical company, it easy to navigate, user friendly." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6609903) JF Jaclyn F. clinician > "not as intuitive as another ones I like, perhaps too many features." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6590532) DM David M. Co Owner, President, Psychiatrist > "Suicidal sections in the progress notes show how much Valant understands our workflows." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6572414) RW Rachel W. staff > "The people are very nice and polite that I talk to, but the people who actually do the coding that should be fixing the issues..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5079990) KK Katrina K. Provider Owner > "We have been with Valant for many years now- it is an excellent system and has supported our full practice for over a decade." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7041384) KH Kendra H. Licensed Independent Mental Health Practitioner > "I do not like recent changes made to the diagnosis screen (ICD vs. DSM to search for codes)" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5084525) CM Carmen M. COO > "What I like the most is that is very easy to navigate .love it!" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7051280) JK Jillian K. Director > "I also hate that we can't send out a link to e-sign documents - so new clients need to make a portal account and then we have to..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#GetApp___3529422) JW JILL W. Therapist > "Our clients seem to like it." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7084558) JM Jacob M. President > "I have connectivity issues with Valant on a regular basis, but I can go to other web sites without trouble at that same time." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5073454) AZ Alishia Z. Clinical Supervisor > "I noticed that the system is updated all the time and I love this. " [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7038055) DK Danielle K. Psychiatric Mental Health Nurse Practitioner > "In general computers are just hard for me." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6573440) NC Noelle C. Administrator > "I have been using Valant for over ten years successfully for several practices." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6813477) NK Nigel K. Owner Operator > "Cannot navigate back and forth between prescribing window and pt notes. " [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188981) DL Donnie L. Front Office Coordinator > "Scheduling software, client (patient) portal is intuitive, easy to understand and learn, navigate." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6708859) DRD Dr. Rashesh D. Psychiatrist > "Not top notch UX/UI" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6518017) SA Solomon A. PMHNP > "I really appreciate how Valant streamlines my workflow as a psychiatric nurse practitioner." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6473566) NK Nigel K. Owner Operator > "There is no benefit of using the software “through” Valant and it is inaccurate to describe it as “integrated”." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188981) KF Kathryn F. psychiatrist, for children adolescents and adults > "easy to use, I can dictate or type my notes, which gives me so much flexibility" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6364941) KH Kendra H. Licensed Independent Mental Health Practitioner > "this has made it more time consuming for mental health providers used to DSM codes." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5084525) DRD Dr. Rashesh D. Psychiatrist > "Last about 2 yrs or so valant is trying to improve compared to first 5 yrs I had used which is good." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6518017) CN Carolina N. Intake Coordinator > "the times when the system server acts up bc then we cannot do anything" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188761) DRD Dr. Rashesh D. Psychiatrist > "Arguably one of the best EHR for behavioral health I am using for the last 8 yrs" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6518017) BS Brenda S. Co-Owner > "They do not return voicemails and only respond to emails. " [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___4922652) LY Lawrence Y. MD > "Very easy writing notes with Mobile Notes" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6546798) RW Rachel W. staff > "There is no way to apply credit to a different date of service 3)" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5079990) AR Ann R. Executive Assistant/Office Manager > "It enabled us to discontinue paper files and accommodated remote work." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5079983) HW HANS W. Owner and psychiatrist > "functionality errors with every single update that happens" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188765) MH Mark H. Mental Health Counselor > "It definitely is catered to behavioral health professionals and that is easy to see." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6618512) NK Nigel K. Owner Operator > "It doesn’t sound much but, believe me, these wasted seconds add up over time and grow to become a major annoyance." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188981) VD Vanessa D. Mental Health Counselor > "The scheduling and document options are great for keeping all records virtual." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___4912124) JH Josh H. Director > "Not easy to navigate." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6790206) [View Reviews](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) BH Bhumi H. Operations Specialist > "Therapynotes was great for our team because it provided functions like appointment scheduling and notes for appointments." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6852987) Michelle G. Therapist > "What makes this particularly concerning is that these claims were marked as successfully sent within the system, creating the impression they had..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) AW Ashley W. Owner > "I’ve been a user for over a decade, and TherapyNotes has supported the growth of my group practice seamlessly." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199) Michelle G. Therapist > "Due to a clearinghouse error affecting claims submitted through the TherapyNotes system, multiple claims were never received by the payer, resulting..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) Ali R. LMFT > "Also, I learned that they can handle my Medicare billing which I had no idea about." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7095135) JM Jessica M. Licensed Professional Counselor > "The most frustrating thing is that the program can be glitchy for the video conferencing, so I do have to have a back up alternative link for..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7119330) AW Ashley W. Owner > "The price is fair for the amount of functionality, reliability, and support included." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199) Michelle G. Therapist > "We received an email in February 2026, but after speaking with another TherapyNotes user, I learned she did not receive any notification or the fax..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) AK Alexander K. Counsellor > "This makes it really easy to access them whenever I need to and it also allows me to quickly filter through them to find any specific note I need to..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6527514) Michelle G. Therapist > "Claims were marked as sent but never transmitted due to a clearinghouse error, resulting in over $2,000 in lost reimbursement." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) HM Heather M. Online Platform Coordinator > "We have never had any trouble teaching a new employee how to schedule, they have always caught on within minutes." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7122175) DK Darcie K. HIM Director > "tracking and reporting for missed appointments is extremely difficult, billing secondary insurances is not an easy process, areas for notes and..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6673431) BM Bridget M. Owner > "I love that Therapy Notes is user friendly interface that saves time and makes it easier for my staff to learn and navigate especially with having..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6576984) ML Mika L. Biller > "It doesn't allow you to add a new intake appointment for EAP services." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7051044) AW Ashley W. Owner > "The client portal is straightforward and easy for clients to use, with very few issues on their end." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199) Michelle G. Therapist > "The issue was not identified in time, and I was required to manually reconstruct and fax claims." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) JM Jessica M. Licensed Professional Counselor > "It is a simple EHR that is easy to navigate and keep notes organized." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7119330) Michelle G. Therapist > "By the time the issue was identified, the claims had fallen outside the payer’s timely filing window." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) AW Ashley W. Owner > "Their support team is responsive, knowledgeable, and genuinely cares about helping users." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199) AH Amands H. APRN, Medication provider > "Sending prescriptions is a nightmare, the tab to aend prescriptions will disappear and then reappear and then that tab takes 2-3 minutes to load." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6304059) JE John E. Sole Proprietor > "The note templates are easy to follow and can be easily customized. " [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7100555) BH Bhumi H. Operations Specialist > "The mobile app is good however in order to see the full overview you still have to use the website so the app is a bit useless." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6852987) SS Shaquita S. CEO PMHNP > "You can add multiple locations if you practice in more than one place which is really neat." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6456786) Michelle G. Therapist > "At this point, the continued back-and-forth over a clear service failure, without acknowledgment of responsibility, is unreasonable." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) SS Shaquita S. CEO PMHNP > "I loved the integration of telehealth into the system and the charting template." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6456786) Michelle G. Therapist > "Support staff were initially courteous, but communication became increasingly vague and, at times, evasive." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) MB Melissa B. Speech-Language Pathologist > "Her customer service alone is reason enough for me to continue my TherapyNotes subscription." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7041269) BH Bhumi H. Operations Specialist > "We did find that some features could not be customized for specialized documenation." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6852987) MLB Mary Lou B. LPC > "Excellent in friendly and knowledgeable support services, set up to keep me compliant, helpful portal forms (which they keep adding to, recently..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6172387) AK Alexander K. Counsellor > "Writing case notes was something that used to take a long time and required me to create a whole new note every time. " [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6527514) KR Kaye R. Licensed Clinical Psychologist > "Excellent and quick telephone customer service with an expansive hours of operation, ease of insurance billing, simple design that is easy to..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690) PB Paige B. Sole Proprietor and Counselor > "Hidden costs, random debits from my intended deposits, no customer care or loyalty at all" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6387711) BB Brenda B. LPCC, ATR, LSAA > "I love the support whenever I have an issue,e big or small." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7054881) TW Tiffany W. Director of Operations > "With my schedule being as busy as it is, it was hard for me to transition from my current EHR because of the steep learning curve." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6636699) BB Brenda B. LPCC, ATR, LSAA > "I have been working with therapy notes for the past 4 years and have found it to be the best platform to use." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7054881) Michelle G. Therapist > "Communication around this issue was also inconsistent." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7115919) NM Nancy M. Licensed Professional Counselor > "Therapy Notes allows me as an independent provider to feel secure in maintaining compliancy, securing PHI, and obtaining routine consents as needed." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4811773) MB Marie B. Administrative Assistant > "I must say the only thing I have a problem with is posting secondary payments from Medigap insurances. When I post secondary payments, I Type in the..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4801678) AW Ashley W. Owner > "TherapyNotes delivers strong value." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7049199) KR Kaye R. Licensed Clinical Psychologist > "Clients must contact an administrator in order to reset their own password; there is no reason this should be the case. When using a Telehealth..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690) RP Rebekah P. Instructor, Counselor > "It is quite comprehensive, and the free version allows access to several functions." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6651965) ME Mostafa E. Director > "It used to be good when it started now they just seem greedy for cash and up charge for everything with no customer service." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6303095) ET Ellie T. Owner, Psychologist > "I find the charting to be very user-friendly, and, if you're billing insurance, they include within their documentation everything that insurance..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6119886) AH Amanda H. APRN, CNM, PMHNP-BC > "There is no patient messaging system as most medication providers have for patients, this just means pt have to contact via email and another..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6150057) WT Walterson T. Therapist > "I like how templates for notes are transferable to subsequent notes" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6492380) DK Darcie K. HIM Director > "Reports and data collection is almost non existent." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6673431) ML Mika L. Biller > "Easy to understand, learning and operating the schedule is simple." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7051044) EF Emily F. Owner > "It requires a lot of steps to send them via paper when certain insurance companies won't allow for electronic submission." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4981371) NS Nina S. Owner > "I've been using TherapyNotes since I opened my private practice and have been extremely happy with it, especially in the past couple of years since..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6139512) BS Bridget S. LMFT > "Every once in a while the text reminder function doesn't work and I wish there was a way to get that money back or prove it a reminder didn't send." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6186252) TG Tara G. Co-Founder, Co-Owner, Operator, SLP > "The organization of the system was helpful in maintaining patient records." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6697421) KR Kaye R. Licensed Clinical Psychologist > "Sometimes there is excessive clicking; I dislike that there is no one-click option to charge all/multiple copays for all clients at the end of the..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690) AP Amy P. Mental Health Therapist > "Anytime I have had trouble with billing or questions about anything TherapyNotes responds within 24 hours. When I reduced my client load to less..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4957629) LM Linday M. Director > "We can now use the group therapy option, but that means duplicating progress notes which is not our favorite activity anyway. " [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4815828) ID Ilissa D. Therapist > "I can easily send things to my clients in this virtual day and age." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6660177) Desiree G. Peer Support Worker > "Just a little more pricey than some of the other products that are the same as this." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6677514) Ali R. LMFT > "was so patient with me and addressed each question I had." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7095135) LP Lois P. Admin and therapist > "The new change with the treatment plans/some infrequent issues that catch me off guard and I need to call for assist with - mostly with billing" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6165417) MBO Mary Beth O. Billing Specialist > "Everything is interconnected and the more you use it, the better you become at figuring why things happen in TherapyNotes" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6385183) ME Mostafa E. Director > "Website has been glitching for months." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6303095) Kristin H. owner > "Therapy Notes is a great all around EHR/EMR/RCM software." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7128018) KR Kaye R. Licensed Clinical Psychologist > "This has proven to be an issue numerous times when the client needed to contact me to resend their link to access the portal." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690) JR Jamie R. Psychotherapist, owner > "It is affordable and the features offered are extensive for the price." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6853600) RT Rocky T. Intake Coordinator > "When switching from ZOOM to TN Telehealth, it has felt a bit clunky with multiple A/V issues." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6128813) MB Melissa B. Speech-Language Pathologist > "She is obviously an excellent employee and I hope this organization will recognize her and offer an incentive for her exceptional service." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7041269) JH Julie H. Therapist > "I am all for security and verification, however this requires calling multiple times and waiting on hold over 30 minutes, listening to outgoing..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___3942304) TF Tanice F. Clinic Coordinator > "As well, Therapy Notes executives listen to their users, actually inviting suggestions, and then working to implement solutions quickly. " [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6398602) KR Kaye R. Licensed Clinical Psychologist > "Also, it is a major inconvenience that clients cannot reset their own passwords on the portal." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936690) DA Damian A. Wellness and outpatient Therapy > "Its very easy to navigate with prompt guidance and guidelines." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7137365) JH Jamie H. LPC > "The second is the lack of ease in trying to have a non-therapist or non-therapy related events through the platform." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6142709) JB Jennifer B. Counselor > "I like that i didnt have to have 2 separate softwares for behavioral/ mental health" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6690376) JV Joyce V. Psychologist > "There is an intermittent problem with the speed at which a document may print." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#SoftwareAdvice___4936199) VR Verified Reviewer CEO > "Very easy to keep track of therapy." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7061119) KC Kimberly C. Owner and therapist > "it does not track external authorization which is highly needed to EAP session" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6278335) BB Brittany B. Marriage and Family Therapist > "Excellent customer service." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7125988) NC Nancy C. Psychotherapist > "No HIPPA-compliant email/texting/phone service offered" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6122273) JM Jessica M. Licensed Professional Counselor > "Overall it’s been great using therapynotes." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7119330) AH Alixandra H. Licensed Mental Health Counselor > "I'm also unable to easily remove past billing on people's billing history that I wasn't yet using therapy notes for billing but was still using you..." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___4789795) HR Heather R. Therapist > "TherapyNotes has amazing customer service!" [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___7038450) DB Dusty B. Admin Assistant > "Billing has been the most frustrating part which is unfortunate. If I could use a completely different system, I would." [See full review](https://www.capterra.com/p/118981/TherapyNotes-com/#Capterra___6267986) [View Reviews](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) ## User interface 4.15 (336) 4.67 (961) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Valant EHR Suite 25/33 - AI Copilot - Appointment Scheduling - Charting - Claims Management - Coding Assistance - Confirmations/Reminders - Customizable Reports - Document Management - Electronic Payments - Electronic Signature - EMR/EHR - E-Prescribing - For Group Therapy - For Mental/Behavioral Health - For Substance Abuse Therapy - Generative AI - HIPAA Compliant - Initial Assessments - Insurance Eligibility Verification - Medical Billing - Medication Alerts/Warnings - Medication Management - Mobile App - Patient Communications - Patient Portal - Practice Management - Prescription Management - Reporting & Statistics - Telemedicine - Therapy Notes - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#features) TherapyNotes, LLC 25/33 - AI Copilot - Appointment Scheduling - Charting - Claims Management - Coding Assistance - Confirmations/Reminders - Customizable Reports - Document Management - Electronic Payments - Electronic Signature - EMR/EHR - E-Prescribing - For Group Therapy - For Mental/Behavioral Health - For Substance Abuse Therapy - Generative AI - HIPAA Compliant - Initial Assessments - Insurance Eligibility Verification - Medical Billing - Medication Alerts/Warnings - Medication Management - Mobile App - Patient Communications - Patient Portal - Practice Management - Prescription Management - Reporting & Statistics - Telemedicine - Therapy Notes - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/118981/TherapyNotes-com/#features) ### Recognition Valant EHR Suite is recognized as a top-rated tool in 4 Capterra Shortlist reports TherapyNotes, LLC is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support Valant EHR Suite Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos TherapyNotes, LLC Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Valant EHR Suite - By Valant Medical Solutions - Located in United States - Founded in 2005 TherapyNotes, LLC - By TherapyNotes, LLC - Located in United States - Founded in 2012 ## Popular Comparisons [Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.15 (336)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 4.0 Features 4.3 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/81298-195467/Valant-Behavioral-Health-EHR-vs-Care-Patron) [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (961)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $59/month Price $0 4.5 Features 4.3 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/118981-195467/TherapyNotes-com-vs-Care-Patron) [Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.15 (336)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.0 Features 4.8 4.1 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/81298-118789/Valant-Behavioral-Health-EHR-vs-EHR-YOUR-WAY) [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (961)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) vs [EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) $59/month Price Contact vendor for pricing 4.5 Features 4.8 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/118789-118981/EHR-YOUR-WAY-vs-TherapyNotes-com) [Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.15 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Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.15 (336)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) vs [CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.73 (829)](https://www.capterra.com/p/124769/CounSol-com/reviews/) Contact vendor for pricing Price $49.95/month 4.0 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/81298-124769/Valant-Behavioral-Health-EHR-vs-CounSol-com) [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[4.67 (961)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) vs [CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.73 (829)](https://www.capterra.com/p/124769/CounSol-com/reviews/) $59/month Price $49.95/month 4.5 Features 4.5 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/118981-124769/TherapyNotes-com-vs-CounSol-com)