# Compare Valant EHR Suite vs Mend 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Valant EHR Suite and Mend based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/81298-165634/Valant-Behavioral-Health-EHR-vs-Mend-App

---

# Valant EHR Suite vs Mend Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Valant EHR SuiteMend2/4 selected

[Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.1 (333)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

[Mend](https://www.capterra.com/p/165634/Mend-App/)[4.6 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/)

[## Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.1 (333)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

Starting Price

Contact vendor

Value-for-Money

4

Functionality

4

Ease of Use

4.1

Customer Service

4.1

Reviews Sentiment

LB

LB

Based on [333 reviews](#user-reviews)

Positive

263

Neutral

33

Negative

37

[## Mend](https://www.capterra.com/p/165634/Mend-App/)[4.6 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

AH

JP

JR

Based on [920 reviews](#user-reviews)

Positive

843

Neutral

47

Negative

30

## Summary

* * *

Key features rated by users

Features selected based on 4,422 reviews from mental health software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

HIPAA Compliant

4.8

Therapy Notes

4.2

Charting

4.6

EMR/EHR

4.5

Appointment Scheduling

4.7

84%Fit

High performer

Feature ratings

HIPAA Compliant

4.8

Therapy Notes

4.6

Charting

4.7

EMR/EHR

4.3

Appointment Scheduling

4.8

User satisfaction

User satisfaction

4.1

User reviews[333](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

Ease of use

4.1

Functionality

4.0

Value for money

4.0

Customer support

4.1

User satisfaction

4.6

User reviews[920](https://www.capterra.com/p/165634/Mend-App/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.5

Customer support

4.6

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Psychiatry clinicians, therapy clinicians, practice managers, practice owners, Out Patient and IOP/PHP providers and billing managers.

Best for

We specialize in medium to large healthcare organizations of 20 or more providers.

## User reviews

Pros & cons

LB

Latoya B.

CEO

> "Based on my experience with multiple EHR and billing suites, including other platforms, Valant stands out—particularly for..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7079242)

KM

Kristen M.

C.E.O., L.P.C.

> "Updates create some issues occassionally so there is a need to submit tickets to Valant when this happens and once you enter a..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6841522)

LB

Latoya B.

CEO

> "Valant also provides strong implementation support for new practices and responsive ongoing help desk support, which adds..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7079242)

AM

Allison M.

M.D., CEO

> "The prescribing is redundant and requires opening up ten different windows to submit medications into the pharmacies."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7030175)

SG

Stacy G.

Clinical Psychologist

> "The clarity within the sections and tabs are helpful, as well as the information being saved so that the same checkmakers or..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6710855)

SC

Shelby C.

CEO

> "The templates are awful and archaic, telehealth rarely works, new patient portal set up is an administrative nightmare..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#SoftwareAdvice___6466122)

KK

Katrina K.

Provider Owner

> "Younger demographic loves the mobile patient portal app- ease of use- filling out paperwork and attending telehealth sessions..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7041384)

DYF

Dr. Yolonda F.

Clinician

> "There is too much information on the display which becomes overwhelming to look at and fatigues the eyes after a while."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7056229)

SW

Scott W.

PMHNP

> "This will be invaluable going forward, especially for prior authorizations that were previously lacking all the information to..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7120320)

RL

Rachel L.

Health Services Supervisor, Nurse Practitioner

> "I needed somewhere to document that was not accessible by all the other district staff. "

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7073683)

MH

Mark H.

Mental Health Counselor

> "We like the treatment plan update, customizable forms for intake and other things that have changed in the last little while."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6618512)

AM

Allison M.

M.D., CEO

> "The system goes down or crashes almost every week or two."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7030175)

AZ

Alishia Z.

Clinical Supervisor

> "It's a simple system with great upgrades and helpful task reminders."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7038055)

AM

Allison M.

M.D., CEO

> "Secondly, prescribing medications is very clunky with this EMR."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7030175)

NE

Nasrin E.

Psychologist

> "The best product on the market overall, still worth the expense at this time; if a comprehensive system is desired to make..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7071136)

SA

Solomon A.

PMHNP

> "Sometimes, I find that the templates and forms are not as flexible as I would like, which can make it difficult to tailor them..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6473566)

JW

JILL W.

Therapist

> "Valant is always upgrading and improving its product and keeping up with current needs and demands."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7084558)

AM

Allison M.

M.D., CEO

> "Nobody is responding to emails or able to help."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7030175)

SW

Scott W.

PMHNP

> "The Valant EHR has been a valuable tool for five years since opening my private practice. "

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7120320)

NK

Nicole K.

Clinician

> "For instance, no options for relational challenges and when looking at depression the drop downs only cover a minimal number..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6682995)

SA

Solomon A.

PMHNP

> "This efficiency not only saves me time but also allows me to focus more on providing quality care to my patients."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6473566)

AM

Allison M.

M.D., CEO

> "Their customer support is basically non-existant!"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7030175)

SK

Stacy K.

Nurse Practitioner

> "They all stay with it because it keeps on developing really well for Behavioral Health"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7040758)

NK

Nigel K.

Owner Operator

> "The notes are generated only as pdf files which makes searching through past documents a painful process of downloading each..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188981)

Randi R.

Therapist

> "I have a good experience using valant for my client notes and intakes."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6877519)

MH

Mark H.

Mental Health Counselor

> "I do not like that it is advertised as customizable but the notes portion of it is not truly customizable."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6618512)

KK

Katrina K.

Provider Owner

> "We have been with Valant for many years now- it is an excellent system and has supported our full practice for over a decade."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7041384)

DYF

Dr. Yolonda F.

Clinician

> "I would not recommend this platform to anyone! If it wasn't pushed on us by leadership I wouldn't even think to use it."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7056229)

AZ

Alishia Z.

Clinical Supervisor

> "I noticed that the system is updated all the time and I love this. "

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7038055)

MS

Mary S.

Clinical Psychologist

> "The interface between Change Health Care and Valant has been most disappointing; taking months to resolve this issue has..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5077352)

AG

Armande G.

Psychologist

> "I love scheduler, my notes, the integrates screeners, billing and creation of EDI, there are so many aspects to explore."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___4914729)

DH

Dina H.

Clinical Director

> "There are way too many clicks to get to things like if a payment has been made, having to record a session when just should..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5074560)

BM

Belinda M.

Owner

> "It enabled me to do everything around my practice effectively."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6813000)

LB

Laporsha B.

Office Manager

> "When the website is down and it slows down operations"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6678610)

RL

Rachel L.

Health Services Supervisor, Nurse Practitioner

> "I have had prompt help when I have had questions and my questions have been resolved. "

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7073683)

VD

Vanessa D.

Mental Health Counselor

> "Most likely, your computer will have to adjust to any/all updates made; there will also be bugs not yet worked out of the..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___4912124)

NK

Nicole K.

Clinician

> "I enjoy scheduling and being able to document within the suite"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6682995)

KH

Kendra H.

Licensed Independent Mental Health Practitioner

> "Also, the inability to apply a credit card payment for insurance payments similar to how you can with patient payments is..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5084525)

QT

Quoc T.

medical

> "User-Friendly Interface: The interface is intuitive and well-designed, making it easy to navigate and perform daily tasks..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6361054)

KH

KIMBERLY H.

Licensed Professional Counselor

> "Customer service now does not respond as quickly as they used to."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6349920)

LT

Lisa T.

Therapist

> "Pretty good, as I like the various options provided for adult and or child intake notes."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6623196)

DP

Deborah P.

Office mngr

> "A lot of clients have trouble getting onto the portal because it is not supported by many browsers. And a lot of clients use..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5080063)

BS

Breanna S.

Clinical Director

> "My clinicians love the platform. "

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7055427)

NK

Nigel K.

Owner Operator

> "No personalization of notes/documents beyond the provided templates, many of which are outdated and redundant."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188981)

SA

Solomon A.

PMHNP

> "One of the standout features for me is how easily I can access patient information."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6473566)

NK

Nigel K.

Owner Operator

> "Notes are difficult to customize and the available options are often outdated and include multiple redundant options."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188981)

DL

Deann L.

Owner and Psychiatric Mental Health Practitioner

> "Met with Micah at NEI - very helpful in generating a clinical template that meets my practice needs."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6573780)

AM

Amelia M.

Clinic Director

> "There are too many tabs in the therapy progress notes that don't apply to therapists using the platform. "

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6207010)

MD

Michael D.

Insurance Verification - Billing Specialist

> "Its a perfect EMR software for an ideal company with Behavioral heath or any medical company, it easy to navigate, user..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6609903)

JF

Jaclyn F.

clinician

> "not as intuitive as another ones I like, perhaps too many features."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6590532)

DM

David M.

Co Owner, President, Psychiatrist

> "Suicidal sections in the progress notes show how much Valant understands our workflows."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6572414)

RW

Rachel W.

staff

> "The people are very nice and polite that I talk to, but the people who actually do the coding that should be fixing the issues..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5079990)

KS

Katy S.

Co-Owner

> "I do recommend Valant and glad I chose it for our rapidly growing practice."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7035596)

KH

Kendra H.

Licensed Independent Mental Health Practitioner

> "I do not like recent changes made to the diagnosis screen (ICD vs. DSM to search for codes)"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5084525)

CM

Carmen M.

COO

> "What I like the most is that is very easy to navigate .love it!"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7051280)

JH

Josh H.

Director

> "Not easy to navigate."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6790206)

PS

Patricia S.

Owner

> "Its easy to use."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7040781)

JK

Jillian K.

Director

> "I also hate that we can't send out a link to e-sign documents - so new clients need to make a portal account and then we have..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#GetApp___3529422)

JW

JILL W.

Therapist

> "Our clients seem to like it."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7084558)

JM

Jacob M.

President

> "I have connectivity issues with Valant on a regular basis, but I can go to other web sites without trouble at that same time."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5073454)

KS

Katy S.

Co-Owner

> "Customer support is wonderful."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7035596)

DK

Danielle K.

Psychiatric Mental Health Nurse Practitioner

> "In general computers are just hard for me."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6573440)

NC

Noelle C.

Administrator

> "I have been using Valant for over ten years successfully for several practices."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6813477)

NK

Nigel K.

Owner Operator

> "Cannot navigate back and forth between prescribing window and pt notes. "

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188981)

DL

Donnie L.

Front Office Coordinator

> "Scheduling software, client (patient) portal is intuitive, easy to understand and learn, navigate."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6708859)

DRD

Dr. Rashesh D.

Psychiatrist

> "Not top notch UX/UI"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6518017)

SA

Solomon A.

PMHNP

> "I really appreciate how Valant streamlines my workflow as a psychiatric nurse practitioner."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6473566)

NK

Nigel K.

Owner Operator

> "There is no benefit of using the software “through” Valant and it is inaccurate to describe it as “integrated”."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188981)

KF

Kathryn F.

psychiatrist, for children adolescents and adults

> "easy to use, I can dictate or type my notes, which gives me so much flexibility"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6364941)

KH

Kendra H.

Licensed Independent Mental Health Practitioner

> "this has made it more time consuming for mental health providers used to DSM codes."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5084525)

DRD

Dr. Rashesh D.

Psychiatrist

> "Last about 2 yrs or so valant is trying to improve compared to first 5 yrs I had used which is good."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6518017)

CN

Carolina N.

Intake Coordinator

> "the times when the system server acts up bc then we cannot do anything"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188761)

DRD

Dr. Rashesh D.

Psychiatrist

> "Arguably one of the best EHR for behavioral health I am using for the last 8 yrs"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6518017)

BS

Brenda S.

Co-Owner

> "They do not return voicemails and only respond to emails. "

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___4922652)

LY

Lawrence Y.

MD

> "Very easy writing notes with Mobile Notes"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6546798)

RW

Rachel W.

staff

> "There is no way to apply credit to a different date of service 3)"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5079990)

AR

Ann R.

Executive Assistant/Office Manager

> "It enabled us to discontinue paper files and accommodated remote work."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5079983)

HW

HANS W.

Owner and psychiatrist

> "functionality errors with every single update that happens"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188765)

MH

Mark H.

Mental Health Counselor

> "It definitely is catered to behavioral health professionals and that is easy to see."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6618512)

NK

Nigel K.

Owner Operator

> "It doesn’t sound much but, believe me, these wasted seconds add up over time and grow to become a major annoyance."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188981)

[View Reviews](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

AH

Alexandra H.

Patient

> "Mend is a wonderful online method to attend medical appointments for those who lack transportation, are out of..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6766481)

JEC

J. Emily C.

Patient - I do not work here and am not sure why I'm being asked to create an employee profile

> "The slightly more noticeable (than in other video calling software) lag in transference of sound which,..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6569722)

JP

Jaden P.

Direct Support Personnel

> "Convenience Steady Connection- presented no problems accessing the system."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___7112648)

AR

Angela R.

patient

> "Could be user error but it doesn't connect correctly for me in microsoft edge so I have to connect using..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6773709)

JR

Jonathan R.

Artist

> "was amazing and she helped me turn my life around from being impulsive, risk taking, depressive, moody, and..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6271255)

ES

Ellesse S.

Transportation Services

> "Also, poor video quality - made it slightly uncomfortable not being able to see myself on the screen, as well..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6260894)

PW

Patricia W.

CEO

> "My experience has been from a patient's point of view and applies to the internet quality and the physicians'..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6348469)

DS

Derek S.

XxxxxxxxxX

> "Sometimes its not easy speaking with the newer employees that answer the phones to shedule new appointments, i..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6552976)

AL

ABIGAIL L.

I dont know

> "Great doctor gave me a six month refill for my antidepressant to get me through while i transfer clinics"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6679098)

AC

Admir C.

Driver

> "Sometimes the bars would go from full green to two red and even one red so it worried me that there will be..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6519516)

CG

Carrie G.

Operations Manager and Field Crew Leader

> "I have multiple doctors appoints every week and really appreciate the text message notifications multiple days..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4751166)

NB

Nicoletta B.

Hospitality Assistant

> "The connection bars making you think the videocall won’t work when it ends up working."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6751514)

EB

Elizabeth B.

Teacher

> "I was able to make a quick appointment to request a prescription refill, right from home, after work."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6670345)

JD

Jacob D.

Food runner

> "Full-screen in landscape mode didn't work properly, through the web page on chrome"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6691397)

SC

Susan C.

Assistant Chair of Biosciences

> "It was a great alternative to have a video appointment today so I could get started on my medical regimen."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6649836)

LC

LYNN C.

CEO Owner

> "So my biggest complaint is I don't know what the hell this was for except a yearly checkup, I have no idea..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6262579)

CR

Christi R.

Deli clerk

> "I am so so so so need and to know that there is a group that has my back is an espresso positive and..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6509642)

LM

Lorin M.

BIM technician

> "Regestration took a while and figuring out the camera and mic access was tricky."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6425147)

MD

Michael D.

Manager

> "Good pre test for connection and audio/visual and the reminders were nice"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6582919)

SG

Shane G.

None

> "Small images on screen may impair nonverbal communication."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6754497)

KM

Kathleen M.

I write novels and still hope one day someone will read them.

> "She prescribes mood medication I've been taking for decades and has counseled me through an extraordinarily..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6475949)

IS

Ian S.

COO

> "Software was a little clunky, I couldn't swap camera inputs easily."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6598483)

AC

Admir C.

Driver

> "It was great this time around. Once I had an audio issue because someone called in the middle of my session...."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6519516)

SM

Shawna M.

None

> "I dont like the video at beginning where it repeats same info."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6564026)

AG

Ashley G.

Server

> "The provider dr.potter was so caring and supportive made sure I got seen and her nurse personally called me to..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6620504)

JN

Jeremy N.

Engineering Manager

> "Sometimes I lose the invitation in my email."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6535273)

GB

Gerard B.

Attorney

> "I am finding her to be an excellent practitioner and I am very grateful for her approach to my medication..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6454780)

TL

Tammy L.

Librarian

> "Sometimes scheduling time can be hard."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6539790)

RM

Roxanna M.

Residential assistant

> "Thank goodness for this being mental health is needed but not every mother wants to bring all there children..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6585183)

JR

Jennifer R.

Cleaning, painting, hanywork

> "so i wasnt able to make eye contact and talk to my counselor."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6316771)

JEC

J. Emily C.

Patient - I do not work here and am not sure why I'm being asked to create an employee profile

> "So glad someone figured out a way to make this type of technology be HIPAA compliant."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6569722)

CC

Catherine C.

Not working

> "Please note that the review was the most unsatisfactory part as there was no way to skip certain required..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___5073048)

KL

Kayla L.

Patient

> "She was also very informative about test that I should get for some of my medical issues."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6464040)

CW

Christina W.

Clinical Manager

> "The screen was tiny for my face."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6376622)

CL

Cheryl L.

Teacher

> "The convenience and simplicity of the appointment"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6775892)

RB

Rhonda B.

Human Resource Specialist

> "I worry about not being able to connect."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6681998)

AF

Alec F.

Line Cook

> "I feel like it's a good thing for people who don't need to or cannot make a hospital visit."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6748777)

TD

Toby D.

Na

> "The call quality isn't always the best..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6541004)

LP

Lezlyn P.

Executive Relationship Coach

> "I love my overall experience with \[sensitive content hidden\] and the one that does my appointments sheeting up."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6427050)

IS

Ian S.

COO

> "I tried to book an in-person, wait was one hour."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6598483)

DC

Devi C.

Administration

> "The personal care, attentiveness, and easy access to medical care in a timely manner"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6593556)

JR

Jennifer R.

Cleaning, painting, hanywork

> "I couldnt hear very well i had to hold the phone to my ear"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6316771)

SS

Stan S.

Business Consultant

> "The ease and convenience of having the session from my home computer."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6660252)

SD

Scott D.

designer

> "Image for a third attendee was dark, therefore not a consistent image quality."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6202907)

JG

Joseph G.

Variety Content Creator

> "The ability to take care of appointments remotely helps free up a ton of time for me to get other things done."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6071176)

GB

Gerard B.

Attorney

> "I don't even know how I would or could improve this service at present."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6454780)

TF

Tavia F.

None

> "The intake person and the doctor were both consummate professionals, thorough and clear while also being..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6501445)

MLP

Mary Lou P.

COO

> "The telehealth link for the waiting room did not work at first"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6087041)

VZ

Vera Z.

NA

> "Very easy to communicate, \[sensitive content hidden\] helped me with tools to manage my emotions."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6629817)

JF

Jenny F.

Therapist

> "Due to wifi disconnection it was difficult for me to find the link to rejoin our video session. Once you are..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4203069)

NM

Norman M.

Facilities Services Coordinator

> "Easy to sign on and the same time next week which is great for my schedule and convenient."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6568345)

LS

Lawrence S.

Assistant Principal for Adult Counseling

> "sensitive content hidden\] was very patient in repeating and explaining questions I did not understand."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6405081)

TD

Trazie D.

Patient

> "I’ve had a couple of appointments and they’ve been really good."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6766566)

AR

Amanda R.

Home maker

> "Microphone problems, and sometimes the camra freezes up"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6094843)

CB

Clarice B.

Cosmetics industry

> "Doing my video appointments are easy from the convenience of my own home the days of the week and times work..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___5072990)

AS

August S.

Mobile Notary

> "I cant think of a single thing about this service that I would change."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6466093)

AN

Alicia N.

Forklift operator

> "I like there are videos while you are waiting."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6758883)

SS

Sami S.

Therapist

> "She didnt seem very personable i dont know."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6577230)

LP

LaDonna P.

Warehouse expeditor

> "She answered all my questions and help me set up the appointments"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6628511)

CC

Catherine C.

Not working

> "Notice from scheduling platform was inconsistent with actual appointment."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___5073048)

TS

Tate S.

Subway

> "It was a quick and simple video call and everything was explained"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6605647)

PZ

Patti Z.

retired

> "once in awhile i have trouble logging on but i think it’s more because of my phone than the system"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4879799)

AC

Athena C.

na

> "She's always asking the right questions and helps improve my mental health."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6267497)

JW

James W.

Senior Network Admin

> "Their is nothing you can do to control what happens on the end user side."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4811329)

RS

Rob S.

Principal Software Engineer

> "Very easy to use and convenient in that I could take care of my issue from my home."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6685443)

CS

Chris S.

Patient

> "This is not an appropriate survey for the patient user."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___5069655)

BC

Bruce C.

Teacher

> "Very knowledgeable. Explained throughly and in simple terms that i could understand."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6769878)

KC

Katie C.

Clinician

> "That could just be the nature of the services that we used it for, as there may be no good way to download..."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___3590232)

MC

Malcolm C.

sole proprietor

> "It started when they said it would and they gave me advice that helped me."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6481288)

BD

Bradford D.

Therapist

> "Mend does not allow the user to speak with clients and schedule simultaneously. "

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4170364)

ES

Ellesse S.

Transportation Services

> "Tech needs major improvement, but communication was superb."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6260894)

MC

Marqueshia C.

Ambulatory Clinical Clerical Assistant

> "Sometimes there are glitches and it will completely log you out of Mend after a short period."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___3540796)

DM

Diana M.

Unemployed

> "Easy access and a great to have and it has greatly helped me with alot of different things."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6681217)

JH

Jessica H.

LMFT

> "The connection is slow and there are many dropped video calls."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4132917)

TJ

TERRY J.

VP Corporate Operations

> "Great for time and interaction."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6465738)

ME

Maria E.

Therapist

> "It’s prone to crash on even chrome browsers"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4139964)

KC

Katie C.

Home maker

> "She’s caring and a great listener."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6767700)

ML

Melanie L.

Social Worker

> "I don't think it is an issue with the software, but occasional issues with connectivity can be an issue."

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___3553066)

DH

Danielle H.

Receptionist

> "Great was very easy to access and such a great provider experience"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___6772607)

MM

Monique M.

LCSW

> "I cannot schedule patients from my phone?"

[See full review](https://www.capterra.com/p/165634/Mend-App/#Capterra___4133116)

[View Reviews](https://www.capterra.com/p/165634/Mend-App/reviews/)

## User interface

4.14 (333)

[Mend](https://www.capterra.com/p/165634/Mend-App/)

4.60 (920)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

API

120

Important

Valant EHR Suite

Top features

29/35

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Invoice Management
-   Lab Integration
-   Medical Billing
-   Medication Management
-   Mobile Access
-   Outcome Assessment Tools
-   Patient Portal
-   Reporting & Statistics
-   Role-Based Permissions
-   Secure Messaging
-   Teletherapy
-   Template Management
-   Therapy Notes
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#features)

Mend

18/35

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Invoice Management
-   Lab Integration
-   Medical Billing
-   Medication Management
-   Mobile Access
-   Outcome Assessment Tools
-   Patient Portal
-   Reporting & Statistics
-   Role-Based Permissions
-   Secure Messaging
-   Teletherapy
-   Template Management
-   Therapy Notes
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/165634/Mend-App/#features)

### Recognition

No recognitions have been awarded to Valant EHR Suite

No recognitions have been awarded to Mend

### Deployment & support

Valant EHR Suite

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Mend

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Valant EHR Suite

-   By Valant Medical Solutions
-   Located in United States
-   Founded in 2005

Mend

-   By Mend VIP
-   Located in United States
-   Founded in 2014

## Popular Comparisons

[Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.14 (333)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

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[Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.14 (333)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

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[Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.14 (333)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

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Features

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[Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.14 (333)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

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Features

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vs

[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.37 (1,029)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/)

Contact vendor for pricing

Price

$29/month

4.0

Features

4.1

4.1

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/81298-130400/Valant-Behavioral-Health-EHR-vs-TheraNest-Mental-Health)

[Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/)

vs

[Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)[4.49 (391)](https://www.capterra.com/p/144484/InSync-EMR/reviews/)

Contact vendor for pricing

Price

$75/month

4.5

Features

4.4

4.6

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/144484-165634/InSync-EMR-vs-Mend-App)

[Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.14 (333)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

vs

[CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.73 (828)](https://www.capterra.com/p/124769/CounSol-com/reviews/)

Contact vendor for pricing

Price

$49.95/month

4.0

Features

4.5

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/81298-124769/Valant-Behavioral-Health-EHR-vs-CounSol-com)

[Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/)

vs

[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,278)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Contact vendor for pricing

Price

$300

4.5

Features

3.9

4.6

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/31268-165634/NextGen-Ambulatory-EHR-vs-Mend-App)