# Compare Valant EHR Suite vs Carepatron 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Valant EHR Suite and Carepatron based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/81298-195467/Valant-Behavioral-Health-EHR-vs-Care-Patron --- # Valant EHR Suite vs Carepatron Features and Cost Comparison Last updated March 30th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Valant EHR SuiteCarepatron2/4 selected [Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.1 (333)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.5 (821)](https://www.capterra.com/p/195467/Care-Patron/reviews/) [## Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.1 (333)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) Starting Price Contact vendor Value-for-Money 4 Functionality 4 Ease of Use 4.1 Customer Service 4.1 Reviews Sentiment LB LB Based on [333 reviews](#user-reviews) Positive 263 Neutral 33 Negative 37 [## Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.5 (821)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.3 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment LM SG VS Based on [821 reviews](#user-reviews) Positive 739 Neutral 66 Negative 16 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,422 reviews from mental health software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit High performer Feature ratings HIPAA Compliant 4.8 Therapy Notes 4.2 Charting 4.6 EMR/EHR 4.5 Appointment Scheduling 4.7 77%Fit Missing features Feature ratings HIPAA Compliant 4.8 Therapy Notes NA Charting 4.4 EMR/EHR 4.5 Appointment Scheduling 4.6 User satisfaction User satisfaction 4.1 User reviews[333](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) Ease of use 4.1 Functionality 4.0 Value for money 4.0 Customer support 4.1 User satisfaction 4.5 User reviews[821](https://www.capterra.com/p/195467/Care-Patron/reviews/) Ease of use 4.5 Functionality 4.3 Value for money 4.6 Customer support 4.5 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Psychiatry clinicians, therapy clinicians, practice managers, practice owners, Out Patient and IOP/PHP providers and billing managers. Best for Therapists, counselors, health coaches, mental health professionals, nurses, general practitioners, physical therapists, psychiatrists, psychologists, social workers, dietitians, and chiropractors. ## User reviews Pros & cons LB Latoya B. CEO > "Based on my experience with multiple EHR and billing suites, including other platforms, Valant stands out—particularly for..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7079242) KM Kristen M. C.E.O., L.P.C. > "Updates create some issues occassionally so there is a need to submit tickets to Valant when this happens and once you enter a..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6841522) LB Latoya B. CEO > "Valant also provides strong implementation support for new practices and responsive ongoing help desk support, which adds..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7079242) AM Allison M. M.D., CEO > "The prescribing is redundant and requires opening up ten different windows to submit medications into the pharmacies." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7030175) SG Stacy G. Clinical Psychologist > "The clarity within the sections and tabs are helpful, as well as the information being saved so that the same checkmakers or..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6710855) SC Shelby C. CEO > "The templates are awful and archaic, telehealth rarely works, new patient portal set up is an administrative nightmare..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#SoftwareAdvice___6466122) KK Katrina K. Provider Owner > "Younger demographic loves the mobile patient portal app- ease of use- filling out paperwork and attending telehealth sessions..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7041384) DYF Dr. Yolonda F. Clinician > "There is too much information on the display which becomes overwhelming to look at and fatigues the eyes after a while." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7056229) SW Scott W. PMHNP > "This will be invaluable going forward, especially for prior authorizations that were previously lacking all the information to..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7120320) RL Rachel L. Health Services Supervisor, Nurse Practitioner > "I needed somewhere to document that was not accessible by all the other district staff. " [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7073683) MH Mark H. Mental Health Counselor > "We like the treatment plan update, customizable forms for intake and other things that have changed in the last little while." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6618512) AM Allison M. M.D., CEO > "The system goes down or crashes almost every week or two." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7030175) AZ Alishia Z. Clinical Supervisor > "It's a simple system with great upgrades and helpful task reminders." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7038055) AM Allison M. M.D., CEO > "Secondly, prescribing medications is very clunky with this EMR." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7030175) NE Nasrin E. Psychologist > "The best product on the market overall, still worth the expense at this time; if a comprehensive system is desired to make..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7071136) SA Solomon A. PMHNP > "Sometimes, I find that the templates and forms are not as flexible as I would like, which can make it difficult to tailor them..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6473566) JW JILL W. Therapist > "Valant is always upgrading and improving its product and keeping up with current needs and demands." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7084558) AM Allison M. M.D., CEO > "Nobody is responding to emails or able to help." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7030175) SW Scott W. PMHNP > "The Valant EHR has been a valuable tool for five years since opening my private practice. " [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7120320) NK Nicole K. Clinician > "For instance, no options for relational challenges and when looking at depression the drop downs only cover a minimal number..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6682995) SA Solomon A. PMHNP > "This efficiency not only saves me time but also allows me to focus more on providing quality care to my patients." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6473566) AM Allison M. M.D., CEO > "Their customer support is basically non-existant!" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7030175) SK Stacy K. Nurse Practitioner > "They all stay with it because it keeps on developing really well for Behavioral Health" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7040758) NK Nigel K. Owner Operator > "The notes are generated only as pdf files which makes searching through past documents a painful process of downloading each..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188981) Randi R. Therapist > "I have a good experience using valant for my client notes and intakes." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6877519) MH Mark H. Mental Health Counselor > "I do not like that it is advertised as customizable but the notes portion of it is not truly customizable." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6618512) KK Katrina K. Provider Owner > "We have been with Valant for many years now- it is an excellent system and has supported our full practice for over a decade." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7041384) DYF Dr. Yolonda F. Clinician > "I would not recommend this platform to anyone! If it wasn't pushed on us by leadership I wouldn't even think to use it." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7056229) AZ Alishia Z. Clinical Supervisor > "I noticed that the system is updated all the time and I love this. " [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7038055) MS Mary S. Clinical Psychologist > "The interface between Change Health Care and Valant has been most disappointing; taking months to resolve this issue has..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5077352) AG Armande G. Psychologist > "I love scheduler, my notes, the integrates screeners, billing and creation of EDI, there are so many aspects to explore." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___4914729) DH Dina H. Clinical Director > "There are way too many clicks to get to things like if a payment has been made, having to record a session when just should..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5074560) BM Belinda M. Owner > "It enabled me to do everything around my practice effectively." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6813000) LB Laporsha B. Office Manager > "When the website is down and it slows down operations" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6678610) RL Rachel L. Health Services Supervisor, Nurse Practitioner > "I have had prompt help when I have had questions and my questions have been resolved. " [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7073683) VD Vanessa D. Mental Health Counselor > "Most likely, your computer will have to adjust to any/all updates made; there will also be bugs not yet worked out of the..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___4912124) NK Nicole K. Clinician > "I enjoy scheduling and being able to document within the suite" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6682995) KH Kendra H. Licensed Independent Mental Health Practitioner > "Also, the inability to apply a credit card payment for insurance payments similar to how you can with patient payments is..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5084525) QT Quoc T. medical > "User-Friendly Interface: The interface is intuitive and well-designed, making it easy to navigate and perform daily tasks..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6361054) KH KIMBERLY H. Licensed Professional Counselor > "Customer service now does not respond as quickly as they used to." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6349920) LT Lisa T. Therapist > "Pretty good, as I like the various options provided for adult and or child intake notes." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6623196) DP Deborah P. Office mngr > "A lot of clients have trouble getting onto the portal because it is not supported by many browsers. And a lot of clients use..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5080063) BS Breanna S. Clinical Director > "My clinicians love the platform. " [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7055427) NK Nigel K. Owner Operator > "No personalization of notes/documents beyond the provided templates, many of which are outdated and redundant." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188981) SA Solomon A. PMHNP > "One of the standout features for me is how easily I can access patient information." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6473566) NK Nigel K. Owner Operator > "Notes are difficult to customize and the available options are often outdated and include multiple redundant options." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188981) DL Deann L. Owner and Psychiatric Mental Health Practitioner > "Met with Micah at NEI - very helpful in generating a clinical template that meets my practice needs." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6573780) AM Amelia M. Clinic Director > "There are too many tabs in the therapy progress notes that don't apply to therapists using the platform. " [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6207010) MD Michael D. Insurance Verification - Billing Specialist > "Its a perfect EMR software for an ideal company with Behavioral heath or any medical company, it easy to navigate, user..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6609903) JF Jaclyn F. clinician > "not as intuitive as another ones I like, perhaps too many features." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6590532) DM David M. Co Owner, President, Psychiatrist > "Suicidal sections in the progress notes show how much Valant understands our workflows." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6572414) RW Rachel W. staff > "The people are very nice and polite that I talk to, but the people who actually do the coding that should be fixing the issues..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5079990) KS Katy S. Co-Owner > "I do recommend Valant and glad I chose it for our rapidly growing practice." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7035596) KH Kendra H. Licensed Independent Mental Health Practitioner > "I do not like recent changes made to the diagnosis screen (ICD vs. DSM to search for codes)" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5084525) CM Carmen M. COO > "What I like the most is that is very easy to navigate .love it!" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7051280) JH Josh H. Director > "Not easy to navigate." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6790206) PS Patricia S. Owner > "Its easy to use." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7040781) JK Jillian K. Director > "I also hate that we can't send out a link to e-sign documents - so new clients need to make a portal account and then we have..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#GetApp___3529422) JW JILL W. Therapist > "Our clients seem to like it." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7084558) JM Jacob M. President > "I have connectivity issues with Valant on a regular basis, but I can go to other web sites without trouble at that same time." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5073454) KS Katy S. Co-Owner > "Customer support is wonderful." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7035596) DK Danielle K. Psychiatric Mental Health Nurse Practitioner > "In general computers are just hard for me." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6573440) NC Noelle C. Administrator > "I have been using Valant for over ten years successfully for several practices." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6813477) NK Nigel K. Owner Operator > "Cannot navigate back and forth between prescribing window and pt notes. " [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188981) DL Donnie L. Front Office Coordinator > "Scheduling software, client (patient) portal is intuitive, easy to understand and learn, navigate." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6708859) DRD Dr. Rashesh D. Psychiatrist > "Not top notch UX/UI" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6518017) SA Solomon A. PMHNP > "I really appreciate how Valant streamlines my workflow as a psychiatric nurse practitioner." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6473566) NK Nigel K. Owner Operator > "There is no benefit of using the software “through” Valant and it is inaccurate to describe it as “integrated”." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188981) KF Kathryn F. psychiatrist, for children adolescents and adults > "easy to use, I can dictate or type my notes, which gives me so much flexibility" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6364941) KH Kendra H. Licensed Independent Mental Health Practitioner > "this has made it more time consuming for mental health providers used to DSM codes." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5084525) DRD Dr. Rashesh D. Psychiatrist > "Last about 2 yrs or so valant is trying to improve compared to first 5 yrs I had used which is good." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6518017) CN Carolina N. Intake Coordinator > "the times when the system server acts up bc then we cannot do anything" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188761) DRD Dr. Rashesh D. Psychiatrist > "Arguably one of the best EHR for behavioral health I am using for the last 8 yrs" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6518017) BS Brenda S. Co-Owner > "They do not return voicemails and only respond to emails. " [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___4922652) LY Lawrence Y. MD > "Very easy writing notes with Mobile Notes" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6546798) RW Rachel W. staff > "There is no way to apply credit to a different date of service 3)" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5079990) AR Ann R. Executive Assistant/Office Manager > "It enabled us to discontinue paper files and accommodated remote work." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5079983) HW HANS W. Owner and psychiatrist > "functionality errors with every single update that happens" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188765) MH Mark H. Mental Health Counselor > "It definitely is catered to behavioral health professionals and that is easy to see." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6618512) NK Nigel K. Owner Operator > "It doesn’t sound much but, believe me, these wasted seconds add up over time and grow to become a major annoyance." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188981) [View Reviews](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) LM Logan M. Clinic Director > "Carepatron makes it easy for us to deliver high quality assessment, counselling, and therapy services by automating the bulk of admin, from schedule and appointment..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117936) MT Megan T. Owner > "Automatic return to weekly calendar (no matter the setting), when scheduling clients - it seems as there are a lot of selections to click before confirmation, and..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115354) SG Shea G. Counselor > "CarePatron allows me to securely store notes, schedule appointments, manage private pay patient fee collection, and more, from a single platform that's mostly intuitive..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118585) JC Jo C. Practice Manager > "there is no capacity to alter introductory letter (to use local language greetings etc) unless through workflow...but workflow doesn't allow different intake options so..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115840) VS VANESSA S. CEO > "The system is user-friendly, supports my workflow as a guardian and conservator, and allows me to maintain organized and compliant records for my clients." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115325) NM Nushka M. Clinical Psychologist > "The video-call platform needs serious fixes - 70% of the time I can't see clients waiting in the room, or they have troubles being let in the call, this is a waste of..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117923) JC Jennifer C. Independent Contractor > "It is a money saver and over all it is good for note taking, the ability for my clients to book easily, it creates unique codes to meet for each session." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115338) MM Moises M. Speech therapist > "Also my calendar/appointments dont display my properly on the mobile app, when the appointments are displayed on my computer." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117865) GH Gillian H. Founder and Program Director > "CarePatron offers unusually strong value for clinicians by combining scheduling, documentation, telehealth, billing, and secure client communication into a single,..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117340) JC Jennifer C. Independent Contractor > "I work in a group practice and it doesn't have the technology to say book with me directly, which can be confusing for clients, who then find themselves booked with..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115338) LG LUDIVINA G. Administrator > "I truly enjoy Carepatron and it essentially has really helped my agency to keep records of clients in one place and it allows clients to log in as well and keep up with..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120415) KC Kathleen C. Counsellor > "it maybe asks them to log in when they click on the carepatron video link so sometimes i have to switch to google meet to accomodate them, but i don't experience their..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117882) BJ Barry J. Therapist > "Scheduling & Reminders – Built-in scheduling features with automated text and email reminders help reduce no-shows and keep your calendar organized." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118034) TT Teresa T. Licensed Professional Counselor > "I dont like that all my emails appear there rather than just e ails from clients forcing me to either have no link to email or a paid version due to volume of spam..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115374) CH Caroline H. Psychotherapist > "Also, the ability to use the mobile or desktop option makes it more desirable, as well as the opportunity to be able to sync your Carepatron calendar to your Google..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069) SB Sabrina B. CCS Administrator > "At this time, we do not need features like billing or appointment reminders, so the cost feels high relative to our needs." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117871) TH Tina H. SLP > "I’ve had a good enough experience that I’ve already referred two colleagues to start using it as well, which speaks to the value I see in the platform. While there are..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118159) TD Tanya D. Mental health, counselling, psychotherapy > "One limitation is the lack of real-time support—assistance is primarily handled through email, which can be inconvenient when something urgent comes up." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115720) KV Krishna V. Owner and founder > "I also find myself having to regularly clear cookies and cache to keep things running smoothly, and even then, I occasionally encounter errors like “something isn’t..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115311) NV Nadine V. Counsellor > "There is a lack of customisation with some of the workflow and there were some glitches depending on the browser as well." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7119006) JC Jessica C. Clinician > "There are a large number of forms, assessments, templates, etc, that are easy to customize for my practice. Or I can easily upload my own forms, which Carepatron..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115668) NL Nicole L. Physiotherapist > "For some reason, the method of sending out fillable intake forms for patients to complete doesn't seem to work smoothly." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115401) CH Caroline H. Psychotherapist > "Another invaluable feature is the possibility to transcribe client notes which can be stored chronologically on the system." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069) DK Donna K. Physical Therapist > "Constantly needs refreshing to be updated and does not indicate if no longer saving (so sometimes causes changes on notes not to be saved while updating." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115818) AE Aly E. Owner > "The value for money is nice as there are templates for notes and paperwork, AI, video conferencing, and it's streamlined." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116691) TH Tina H. SLP > "As a pediatric therapist, I often have to manually adjust names in emails, which can be time-consuming and less efficient." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118159) RC Raechel C. CEO Marriage and Family Therapist > "I felt like the notes features, customizability and now having integrated insurance and Ai make CarePatron a top of the line platform." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116321) ME Mary E. Therapist > "I also am not a big fan of the billing system mostly because there is not autopay feature and my clients have had trouble navigating it." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118133) JC Jessica C. Clinician > "The best feature is the AI assistant - I can get answers to any questions in real time, and the answers are detailed and easy to follow to fix whatever issue I am stuck..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115668) PP Persefoni P. Psychologist > "cannot customize the messages to the clients: send invoices, reminders, etc." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115364) BA Brian A. Staff Counselor > "Having a quick and easy way to access these materials for clients has made my job much easier. Plus the incredible talent of the community shines through with the..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117996) MC Miriam C. Coach > "I am unable to send different forms for different services when a client books a service." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115751) KH Kelly H. Licensed Therapist > "On my desktop, I have the app, so I don't have to worry about toggling between browsers/tabs when working on other things simultaneously, as it has it's own window and..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118163) NL Nicole L. Physiotherapist > "I can send the forms but there always seem to be some errors or miscommunication in how the patient can respond/input their data." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115401) AC Alli C. Occupational Therapist > "Being able to do HiPPA video calls, have clients manage their own appointments, and utilize transcribing/AI makes it totally worth the money." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115609) CH Caroline H. Psychotherapist > "It also seems to require the page being refreshed quite frequently & clients reminders usually thought to be misrecognised as a likely scam." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069) DE Danielle E. Therapist > "I enjoy the wide variety of client record templates and note templates that you can use and customize to your needs." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115332) SK Scott K. Speech Pathologist > "The only negatives would be the limited cloud storage and no automatic email reminders for appointments." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115297) DP Devon P. Therapist > "It allows me to tailor the platform to my specific clinical needs without the overhead of more complex systems." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118765) AM Amy M. Mental Health Therapist > "I did not have good luck with the video platform and went back to using Doximity after comparing and contrasting with my clients we made this joint agreement." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116325) NR Nicola R. Counsellor and Clinical Supervisor > "I am able to easily create templates for notes, electronic consent forms, emails etc." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115691) KP Kassandra P. LMFT > "It was not functional for my therapy practice as you could not have a multiple client account for families or couples." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117893) JM Jessica M. Clinical Psychologist > "The booking system and reminders are automated and eliminate unnecessary admin work so I can focus more on the clinical work." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118995) FE Frieda E. Audiologist > "It's a shame I can't set up reminders automatically to be send out for customer birthdays and when it's flow up time." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115305) HD Heather D. Psychotherapist > "I have also enjoyed that I can access Carepatron from my phone as that has been helpful to be able to manage my appointments and patient records." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115418) MF Matt F. Owner and Practitioner > "I do wish I could organize my documentation and intake forms differently instead of the current work flow." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117885) HW Hannah W. Speech Language Pathologist > "I really like that Carepatron is a one stop shop for all my needs including billing, documentation, scheduling, etc." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118017) AC Alli C. Occupational Therapist > "I can't change the templates for emails that go out with invoices or appointments." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115609) RU Roxana U. Therapist > "I like that CarePatron has a lot of templates to use and different features for types of services as well as how easy it is to send documents through the portals." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115377) ES Emily S. Therapist > "More concerning, we’ve experienced multiple outages—including during telehealth sessions—which is extremely frustrating and unprofessional when working with clients." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115436) AF Alecia F. License Professional Counseling > "It provides a free library of forms that can be accessed and modified to tailor your own needs." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115590) PD Patti D. Scheduling, intakes, invoicing and accepting payments > "The invoicing and accepting payments is not as clear as the app that we were previously using." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118028) JEB John-Eduard B. CEO > "The load of sending intake documents is relieved as well and I can download the documents from Carepatron to the clients' files." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120789) EH Ella H. Speech therapist > "Some features that I have technical issues to make changes e.g., the visit signature." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115581) LT Libby T. PT Owner > "I enjoy the appointment reminders, the client relationship tags and the customizability of the templates. " [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115432) NM Natalia M. Clinical Psychologist > "I really don't like that when an intake goes out, the forms always seem to appear to the client randomly out of order." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116468) EC Emily C. Counsellor > "There are some aspects, like the video call option and synching calendars that I haven't tried yet, but I think these will also be useful." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117962) AM Amy M. Mental Health Therapist > "I did not find the AI tools as user-friendly as the auto notes that I use wish I could find that all in one place." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116325) KL Kai L. Youth Development Lead > "CarePatron is an excellent software that has made management, client engagement, and appointment reminders easier than ever before!" [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118759) BH Brooke H. Owner and therapist > "Due to only using it for one client, for whom I don't bill, I have limited experience with all the functions of Carepatron." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120132) JG JUSTINE G. Counsellor > "I like the automated workflows such as client reminders and sending intake forms." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120358) AJ Andrea J. HCPC Registered Music Therapist > "Adding different types of appointments can be difficult as it’s not the most clear where to find it." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117910) EC Emily C. Counsellor > "I especially appreciate being able to upload and organise my template forms, and share these easily with clients." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117962) NS Nancy S. Speech Language Pathologist and Business Owner > "The platform takes some getting used to and a few months in, I’m still not super efficient at navigating the features compared to others where it has taken just a few..." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7119616) DE Danielle E. Therapist > "I love the calendar feature and how you can write your note directly from the appointment time slot." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115332) EB Ember B. Associate Marriage and Family Therapist > "However, it's AI features and update interruptions make it frustrating to use all its features." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116346) SS Sarah S. Owner > "Value for money ease of use, online booking, portal, super bill feature, AI integration, google analytics integration, and customization." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115326) AC Angela C. Counselor > "Clients sometimes have a hard time joining, especially on mobile devices, saying they cant see themselves." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118917) AB Andrea B. Office Manager Care Coordinator > "Overall, it has helped the office a lot with keeping track of timesheets, patient notes, and intake paperwork." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117915) LM Lisa M. Integrative Counsellor > "Just one time I struggled to get on to the system to take a video call with a client but that could have been a technical issue my end." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118043) CB Christian B. Counselor > "The platform is user-friendly, organized, and makes managing documentation, scheduling, and communication simple and efficient." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7120279) PF Paige F. Mental Health Counselor > "The scribing on telehealth sessions can also be not so accurate." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115434) NP Naomi P. Chiropractor > "My favorite aspect is that I can send intake forms to patients prior to our visit." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115316) MJ Mikayla J. Counsellor > "At times when they are updating the software there can be small glitches." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115655) ME Moriah E. mental health therapist > "The AI note-taking feature and appointment settings have been especially good and have made day-to-day tasks more efficient." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7119731) SB Sylvia B. Family Medicine Doctor > "Sometimes, information has to be duplicated, for instance when I have to write a prescription." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7115450) CH Caroline H. Psychotherapist > "The tailor-made appointment reminders by email and text are a god-send as they help to cut down on no shows." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7116069) TC Timara C. LCSW > "You usually have to chat with a bot or they send you an email and everything gets lost in communication." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7118138) AB Andrew B. Psychologist > "The customer support is phenomenal and when you have questions are they not only quick they try and adapt your problem into the program if it already doesn't do that." [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117916) MM Moises M. Speech therapist > "It is WAY too buggy for me to rely on it, and me and my coworkers brought it up to management several times" [See full review](https://www.capterra.com/p/195467/Care-Patron/#Capterra___7117865) [View Reviews](https://www.capterra.com/p/195467/Care-Patron/reviews/) ## User interface 4.14 (333) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/) 4.45 (821) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important API 120 Important Valant EHR Suite Top features 29/35 - Activity Dashboard - AI Copilot - API - Appointment Scheduling - Calendar Management - Charting - Claims Management - Confirmations/Reminders - Customizable Reports - Document Management - Electronic Payments - Electronic Signature - Employee Management - EMR/EHR - E-Prescribing - For Group Therapy - For Substance Abuse Therapy - Generative AI - HIPAA Compliant - Initial Assessments - Invoice Management - Lab Integration - Medical Billing - Medication Management - Mobile Access - Outcome Assessment Tools - Patient Portal - Reporting & Statistics - Role-Based Permissions - Secure Messaging - Teletherapy - Template Management - Therapy Notes - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#features) Carepatron 23/35 - Activity Dashboard - AI Copilot - API - Appointment Scheduling - Calendar Management - Charting - Claims Management - Confirmations/Reminders - Customizable Reports - Document Management - Electronic Payments - Electronic Signature - Employee Management - EMR/EHR - E-Prescribing - For Group Therapy - For Substance Abuse Therapy - Generative AI - HIPAA Compliant - Initial Assessments - Invoice Management - Lab Integration - Medical Billing - Medication Management - Mobile Access - Outcome Assessment Tools - Patient Portal - Reporting & Statistics - Role-Based Permissions - Secure Messaging - Teletherapy - Template Management - Therapy Notes - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/195467/Care-Patron/#features) ### Recognition No recognitions have been awarded to Valant EHR Suite No recognitions have been awarded to Carepatron ### Deployment & support Valant EHR Suite Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Carepatron Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Valant EHR Suite - By Valant Medical Solutions - Located in United States - Founded in 2005 Carepatron - By Carepatron - Located in New Zealand - Founded in 2019 ## Popular Comparisons [Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.14 (333)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) vs [EHR YOUR WAY](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (527)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) Contact vendor for pricing Price $800/month 4.0 Features 4.8 4.1 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/81298-118789/Valant-Behavioral-Health-EHR-vs-EHR-YOUR-WAY) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.45 (821)](https://www.capterra.com/p/195467/Care-Patron/reviews/) vs [EHR YOUR WAY](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (527)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/) $0 Price $800/month 4.3 Features 4.8 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/118789-195467/EHR-YOUR-WAY-vs-Care-Patron) [Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.14 (333)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.0 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/81298-180899/Valant-Behavioral-Health-EHR-vs-Alleva) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.45 (821)](https://www.capterra.com/p/195467/Care-Patron/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) $0 Price Contact vendor for pricing 4.3 Features 4.4 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/180899-195467/Alleva-vs-Care-Patron) [Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.14 (333)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) vs [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,819)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Contact vendor for pricing Price $49/month 4.0 Features 4.3 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/81298-130710/Valant-Behavioral-Health-EHR-vs-SimplePractice) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.45 (821)](https://www.capterra.com/p/195467/Care-Patron/reviews/) vs [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,819)](https://www.capterra.com/p/130710/SimplePractice/reviews/) $0 Price $49/month 4.3 Features 4.3 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130710-195467/SimplePractice-vs-Care-Patron) [Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.14 (333)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) vs [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.37 (1,029)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Contact vendor for pricing Price $29/month 4.0 Features 4.1 4.1 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/81298-130400/Valant-Behavioral-Health-EHR-vs-TheraNest-Mental-Health) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.45 (821)](https://www.capterra.com/p/195467/Care-Patron/reviews/) vs [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[4.37 (1,029)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) $0 Price $29/month 4.3 Features 4.1 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/130400-195467/TheraNest-Mental-Health-vs-Care-Patron) [Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.14 (333)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) vs [CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.73 (828)](https://www.capterra.com/p/124769/CounSol-com/reviews/) Contact vendor for pricing Price $49.95/month 4.0 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/81298-124769/Valant-Behavioral-Health-EHR-vs-CounSol-com) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.45 (821)](https://www.capterra.com/p/195467/Care-Patron/reviews/) vs [CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.73 (828)](https://www.capterra.com/p/124769/CounSol-com/reviews/) $0 Price $49.95/month 4.3 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/124769-195467/CounSol-com-vs-Care-Patron) [Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.14 (333)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) vs [BestNotes](https://www.capterra.com/p/73807/BestNotes/)[4.52 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/) Contact vendor for pricing Price $58/month 4.0 Features 4.4 4.1 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/73807-81298/BestNotes-vs-Valant-Behavioral-Health-EHR) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.45 (821)](https://www.capterra.com/p/195467/Care-Patron/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (490)](https://www.capterra.com/p/178984/Jane-App/reviews/) $0 Price $54/month 4.3 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/178984-195467/Jane-App-vs-Care-Patron)