# Compare Valant EHR Suite vs Practice Mate 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Valant EHR Suite and Practice Mate based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/81298-210524/Valant-Behavioral-Health-EHR-vs-Practice-Mate --- # Valant EHR Suite vs Practice Mate Features and Cost Comparison Last updated May 4th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Valant EHR SuitePractice Mate2/4 selected [Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.2 (338)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.5 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) [## Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.2 (338)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) Starting Price Contact vendor Value-for-Money 4 Functionality 4 Ease of Use 4.1 Customer Service 4.1 Reviews Sentiment LB LB Based on [338 reviews](#user-reviews) Positive 268 Neutral 33 Negative 37 [## Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/)[4.5 (171)](https://www.capterra.com/p/210524/Practice-Mate/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.4 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment TB SM cC Based on [171 reviews](#user-reviews) Positive 156 Neutral 8 Negative 7 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Mental Health EHR Software Best performer 25 / 33 Only Valant EHR Suite - Charting - Initial Assessments - Therapy Notes 24 / 33 Only Practice Mate - For Substance Abuse Therapy - Medication Alerts/Warnings - Mobile App User satisfaction User satisfaction 4.2 User reviews[338](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) Ease of use 4.1 Functionality 4.0 Value for money 4.0 Customer support 4.1 User satisfaction 4.5 User reviews[171](https://www.capterra.com/p/210524/Practice-Mate/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.6 Customer support 4.5 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Psychiatry clinicians, therapy clinicians, practice managers, practice owners, Out Patient and IOP/PHP providers and billing managers. Best for Practice Mate by Office Ally is a practice management software that simplifies revenue cycle management, reporting, billing, and streamlined booking to increase practice efficiency. ## User reviews Pros & cons LB Latoya B. CEO > "Based on my experience with multiple EHR and billing suites, including other platforms, Valant stands out—particularly for..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7079242) KM Kristen M. C.E.O., L.P.C. > "Updates create some issues occassionally so there is a need to submit tickets to Valant when this happens and once you enter a..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6841522) LB Latoya B. CEO > "Valant also provides strong implementation support for new practices and responsive ongoing help desk support, which adds..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7079242) SC Shelby C. CEO > "The templates are awful and archaic, telehealth rarely works, new patient portal set up is an administrative nightmare (clients..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#SoftwareAdvice___6466122) SG Stacy G. Clinical Psychologist > "The clarity within the sections and tabs are helpful, as well as the information being saved so that the same checkmakers or..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6710855) DYF Dr. Yolonda F. Clinician > "There is too much information on the display which becomes overwhelming to look at and fatigues the eyes after a while." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7056229) DS Deana S. Owner, Therapist > "Our team likes the way it connects to billing and the client portal." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7147562) AM Allison M. M.D., CEO > "The prescribing is redundant and requires opening up ten different windows to submit medications into the pharmacies." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7030175) SW Scott W. PMHNP > "This will be invaluable going forward, especially for prior authorizations that were previously lacking all the information to..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7120320) RL Rachel L. Health Services Supervisor, Nurse Practitioner > "I needed somewhere to document that was not accessible by all the other district staff. " [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7073683) MH Mark H. Mental Health Counselor > "We like the treatment plan update, customizable forms for intake and other things that have changed in the last little while." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6618512) SA Solomon A. PMHNP > "Sometimes, I find that the templates and forms are not as flexible as I would like, which can make it difficult to tailor them..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6473566) NE Nasrin E. Psychologist > "The best product on the market overall, still worth the expense at this time; if a comprehensive system is desired to make..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7071136) NK Nicole K. Clinician > "For instance, no options for relational challenges and when looking at depression the drop downs only cover a minimal number of..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6682995) JW JILL W. Therapist > "Valant is always upgrading and improving its product and keeping up with current needs and demands." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7084558) NK Nigel K. Owner Operator > "The notes are generated only as pdf files which makes searching through past documents a painful process of downloading each..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188981) KK Katrina K. Provider Owner > "Younger demographic loves the mobile patient portal app- ease of use- filling out paperwork and attending telehealth sessions..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7041384) AM Allison M. M.D., CEO > "The system goes down or crashes almost every week or two." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7030175) SW Scott W. PMHNP > "The Valant EHR has been a valuable tool for five years since opening my private practice. " [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7120320) MH Mark H. Mental Health Counselor > "I do not like that it is advertised as customizable but the notes portion of it is not truly customizable." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6618512) SA Solomon A. PMHNP > "This efficiency not only saves me time but also allows me to focus more on providing quality care to my patients." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6473566) AM Allison M. M.D., CEO > "Secondly, prescribing medications is very clunky with this EMR." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7030175) KT Kerry T. PMHNP-BC > "I love how Valant is developed just for behavioral health." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7133868) DYF Dr. Yolonda F. Clinician > "I would not recommend this platform to anyone! If it wasn't pushed on us by leadership I wouldn't even think to use it." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7056229) Randi R. Therapist > "I have a good experience using valant for my client notes and intakes." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6877519) AM Allison M. M.D., CEO > "Nobody is responding to emails or able to help." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7030175) AZ Alishia Z. Clinical Supervisor > "It's a simple system with great upgrades and helpful task reminders." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7038055) MS Mary S. Clinical Psychologist > "The interface between Change Health Care and Valant has been most disappointing; taking months to resolve this issue has..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5077352) KT Kerry T. PMHNP-BC > "It's easy to learn how to use and there has only been one time that it wasn't working for a short amount of time." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7133868) DH Dina H. Clinical Director > "There are way too many clicks to get to things like if a payment has been made, having to record a session when just should just..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5074560) AG Armande G. Psychologist > "I love scheduler, my notes, the integrates screeners, billing and creation of EDI, there are so many aspects to explore." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___4914729) AM Allison M. M.D., CEO > "Their customer support is basically non-existant!" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7030175) RL Rachel L. Health Services Supervisor, Nurse Practitioner > "I have had prompt help when I have had questions and my questions have been resolved. " [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7073683) LB Laporsha B. Office Manager > "When the website is down and it slows down operations" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6678610) NK Nicole K. Clinician > "I enjoy scheduling and being able to document within the suite" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6682995) VD Vanessa D. Mental Health Counselor > "Most likely, your computer will have to adjust to any/all updates made; there will also be bugs not yet worked out of the..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___4912124) QT Quoc T. medical > "User-Friendly Interface: The interface is intuitive and well-designed, making it easy to navigate and perform daily tasks..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6361054) KH Kendra H. Licensed Independent Mental Health Practitioner > "Also, the inability to apply a credit card payment for insurance payments similar to how you can with patient payments is..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5084525) LT Lisa T. Therapist > "Pretty good, as I like the various options provided for adult and or child intake notes." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6623196) KH KIMBERLY H. Licensed Professional Counselor > "Customer service now does not respond as quickly as they used to." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6349920) BS Breanna S. Clinical Director > "My clinicians love the platform. " [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7055427) DP Deborah P. Office mngr > "A lot of clients have trouble getting onto the portal because it is not supported by many browsers. And a lot of clients use..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5080063) SA Solomon A. PMHNP > "One of the standout features for me is how easily I can access patient information." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6473566) NK Nigel K. Owner Operator > "No personalization of notes/documents beyond the provided templates, many of which are outdated and redundant." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188981) SK Stacy K. Nurse Practitioner > "They all stay with it because it keeps on developing really well for Behavioral Health" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7040758) NK Nigel K. Owner Operator > "Notes are difficult to customize and the available options are often outdated and include multiple redundant options." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188981) DL Deann L. Owner and Psychiatric Mental Health Practitioner > "Met with Micah at NEI - very helpful in generating a clinical template that meets my practice needs." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6573780) AM Amelia M. Clinic Director > "There are too many tabs in the therapy progress notes that don't apply to therapists using the platform. " [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6207010) MD Michael D. Insurance Verification - Billing Specialist > "Its a perfect EMR software for an ideal company with Behavioral heath or any medical company, it easy to navigate, user friendly." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6609903) JF Jaclyn F. clinician > "not as intuitive as another ones I like, perhaps too many features." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6590532) DM David M. Co Owner, President, Psychiatrist > "Suicidal sections in the progress notes show how much Valant understands our workflows." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6572414) RW Rachel W. staff > "The people are very nice and polite that I talk to, but the people who actually do the coding that should be fixing the issues..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5079990) KK Katrina K. Provider Owner > "We have been with Valant for many years now- it is an excellent system and has supported our full practice for over a decade." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7041384) KH Kendra H. Licensed Independent Mental Health Practitioner > "I do not like recent changes made to the diagnosis screen (ICD vs. DSM to search for codes)" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5084525) CM Carmen M. COO > "What I like the most is that is very easy to navigate .love it!" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7051280) JK Jillian K. Director > "I also hate that we can't send out a link to e-sign documents - so new clients need to make a portal account and then we have to..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#GetApp___3529422) JW JILL W. Therapist > "Our clients seem to like it." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7084558) JM Jacob M. President > "I have connectivity issues with Valant on a regular basis, but I can go to other web sites without trouble at that same time." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5073454) AZ Alishia Z. Clinical Supervisor > "I noticed that the system is updated all the time and I love this. " [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7038055) DK Danielle K. Psychiatric Mental Health Nurse Practitioner > "In general computers are just hard for me." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6573440) NC Noelle C. Administrator > "I have been using Valant for over ten years successfully for several practices." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6813477) NK Nigel K. Owner Operator > "Cannot navigate back and forth between prescribing window and pt notes. " [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188981) DL Donnie L. Front Office Coordinator > "Scheduling software, client (patient) portal is intuitive, easy to understand and learn, navigate." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6708859) DRD Dr. Rashesh D. Psychiatrist > "Not top notch UX/UI" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6518017) SA Solomon A. PMHNP > "I really appreciate how Valant streamlines my workflow as a psychiatric nurse practitioner." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6473566) NK Nigel K. Owner Operator > "There is no benefit of using the software “through” Valant and it is inaccurate to describe it as “integrated”." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188981) KF Kathryn F. psychiatrist, for children adolescents and adults > "easy to use, I can dictate or type my notes, which gives me so much flexibility" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6364941) KH Kendra H. Licensed Independent Mental Health Practitioner > "this has made it more time consuming for mental health providers used to DSM codes." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5084525) BM Belinda M. Owner > "It enabled me to do everything around my practice effectively." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6813000) CN Carolina N. Intake Coordinator > "the times when the system server acts up bc then we cannot do anything" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188761) DRD Dr. Rashesh D. Psychiatrist > "Last about 2 yrs or so valant is trying to improve compared to first 5 yrs I had used which is good." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6518017) BS Brenda S. Co-Owner > "They do not return voicemails and only respond to emails. " [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___4922652) DRD Dr. Rashesh D. Psychiatrist > "Arguably one of the best EHR for behavioral health I am using for the last 8 yrs" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6518017) RW Rachel W. staff > "There is no way to apply credit to a different date of service 3)" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5079990) LY Lawrence Y. MD > "Very easy writing notes with Mobile Notes" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6546798) HW HANS W. Owner and psychiatrist > "functionality errors with every single update that happens" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188765) AR Ann R. Executive Assistant/Office Manager > "It enabled us to discontinue paper files and accommodated remote work." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5079983) NK Nigel K. Owner Operator > "It doesn’t sound much but, believe me, these wasted seconds add up over time and grow to become a major annoyance." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188981) MH Mark H. Mental Health Counselor > "It definitely is catered to behavioral health professionals and that is easy to see." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6618512) JH Josh H. Director > "Not easy to navigate." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6790206) [View Reviews](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) TB Tina B. Director of RCM > "Customer support, simplicity, no contract, affordability, and fast processing and claim turnaround. When..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6850897) TB Tina B. Director of RCM > "The way the excel reports download requiring a number of irritating excel functions to allow one to sort..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6850897) SM Susan M. Therapist > "They’ve added a video library that can help you not only learn how to use the software but it’s there 24/7..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071336) AS Anna S. owner operator > "There app video platform does not allow for my to pick virtual sessions, because I am not on the virtual..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6848744) CC Carolyn C. NP > "Accurate, user-friendly software supported by responsive, high‑quality customer service that enhances every..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071102) MR Misty R. Therapist > "What I like least is how cumbersome it is to add new patients: the process is a bit tedious and it takes..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070852) MD Marie D. LICSW Mental Health Therapist > "Practice Mate secures patient information online and is a good value for the monthly, deductible payment,..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7057746) BA Barbara A. Licensed Clinical Social Worker > "This results in claims being rejected as "Duplicates," when in fact, they were inputted only once." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7080240) TB Tina B. Manager > "We can do all that is needed from one application for our patients and it's secure and compliant." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7089794) RK Rhonda K. Billing Coordinator > "It is antiquated and needs improvement with billing, especially with reports (claims ready to be filed) and..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846182) LB Laura B. Provider > "I can submit all insurance claims, prepare billing statements; it has been an invaluable product for my..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7042711) AC Angela C. Admin Asst > "Editing forms and/or invoices are not user-friendly or there is no capability to do this function." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846863) LV LAURIE V. licensed massage therapist > "As a very small business, this allows me to bill insurances, easily and at no additional cost! If I have..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6847349) RK Rhonda K. Billing Coordinator > "Also, lacks a report that shows claim details before batching and filing claims." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846182) SM Susan M. Therapist > "There is a little bit of a learning curve with any new system but for me most of the system made sense..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071336) SM SALLY M. Owner, Speech Pathologist > "Time on line waiting for support, mild confusion in services offered original and new service center." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846835) GC Genata C. Clinical Psychologist > "I am able to do my own billing with minimal effort and low overhead. " [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071272) MM Mina M. owner > "Also doesn't keep more than about 100 claims / patient visits for viewing" [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846399) MR Misty R. Therapist > "I also like the quick feedback if a claim was submitted incorrectly as well." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070852) PS Patricia S. Mental Health Therapist > "The video appointment- virtual appointment feature is non functional for me. And it sends an email to my..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4994908) KB Kristen B. Psychologist > "The efficiency of submitting my claims each week is phenomenal." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071419) TC Tonn C. Owner > "This is quite time consuming and labor intensive and not scalable when you're expanding your practice." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#SoftwareAdvice___7036359) GC Genata C. Clinical Psychologist > "Practice Mate makes it easy to set up patient profiles and verify coverage. " [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071272) KA KIMBERLY A. CODING AND BILLING SPECIALIST > "I do still have glitch issues." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7050771) MR Misty R. Therapist > "The website is secure and HIPPA compliant without being overly complicated" [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070852) ML Marianne L. PRACTICE MANAGER > "It does not keep track of duplication." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034791) SC Shelly C. Owner, Billing Specialist > "I feel thankful for the support I can get daily over the phone and when they can login to my computer and..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6854532) RK Rhonda K. Billing Coordinator > "Too many steps when posting payments." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846182) AS Anna S. owner operator > "Clients are able to go in and schedule their own appointments which we all find very helpful." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6848744) BR Barbara R. Administrative Assistance > "sometimes the telephone wait is long!" [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6848656) HS Henry S. Psychologist > "It keeps track of my clients information and makes billing easy." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034728) LB Lauren B. Occupational Therapist > "Not being able to insert charts in documentation" [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6582400) LS Leena S. Physician > "Easy billing excellent value for money fast reliable system I have been using for several years and..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7075425) MM Mina M. owner > "Hard to find reports/invoices etc." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846399) KA KIMBERLY A. CODING AND BILLING SPECIALIST > "That is very much appreciated when you are busy and don't have time to wait." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7050771) MS Maya S. Administrator > "The other feature that does not work is when insurance payers retract the monies it is difficult to post..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5057492) IK Ilene K. Owner > "It is a cost effective way to submit claims, obtain claims status and reconcile accounts for the small..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4994013) ME Melissa E. Licensed Massage Therapist > "The fee for certain claims, and the inability to submit claims to auto insurance companies" [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5046217) AS Alysha S. LMFT > "I also like that it stores all of my patient information and it's easy to edit." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034931) QZ Qinghui Z. Doctor > "no Chinese characters support and the insurance payment can't link to the billed visits automictically." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022520) TC Tonn C. Owner > "Ironically, their antiquated interface makes it easier to use without all the confusing bells and whistles." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#SoftwareAdvice___7036359) HS Henry S. Psychologist > "I don't want to learn a new system." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034728) ME Mark E. Clinician > "The billing system consistently works well and any issues are easily resolved." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034742) JW Jackie W. Administrative > "don't like that you can't make date changes on it once it goes through we are not all perfect an enter a..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5024187) AF Angela F. Office Manager > "I appreciate the scheduling features and ability to have patients fill out intake documents online and keep..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5046577) DB Diane B. Provider > "I stopped looking for answers in the users manual because it is so big and detailed I get lost in the..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4997820) AH Amy H. Clinical Social Worker > "Simple and easy to use, inexpensive, and ability to be able to track notes if I wish to do so." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846184) KO Kathy O. Medical biller > "I don't like that we can't customize accounting reports." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4993992) CP Carolyn P. Lab Manager > "Most of our payors pay us through Practice Mate, it's quick, convenient, the tech support is good and they..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4998700) SM Sarah M. Psychotherapist > "When there is a problem, it is a lot to sort out, but that is often with the insurance company, not..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5062145) CS Catherine S. Provider > "I would recommend Practice Mate to anyone running a small practice." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7060740) SA Stephen A. Manager/Counselor > "I think the most frustrating thing about PracticeMate are due to the necessities of compliance than product..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5034070) TB Tina B. Director of RCM > "I really like OA/PM and have been promoting it to small provider practices for at least the past 20 years." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6850897) JTJ Jorn T J. D.C. - Doctor of Chiropractic > "Date entry (DOB, injury date etc.) is inconsistent." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5044338) MF Michelle F. vp of operations > "fixing repairable claims is easy." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7034714) FL Frances L. admin assistant > "User friendly for people that are not computer savvy." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6797970) SG Susanne G. Licensed Mental Health Counselor > "Once I learned practice mate, it name quite easy to use and I have rarely had a problem that could not be..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071410) TD Tuan D. Physician/Medical Director > "Prescription part has a lot of features that seem very poorly designed." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022317) LK Lori K. Owner Licensed Professional Counselor > "Great value for the money and security has been great." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070805) GG Gabrielle G. Billing Manager > "Some of the canned reports don't seem to work." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022347) PK Panagiotis K. Owner Chiropractor > "It was a good experience for the start of my clinic." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7143011) JK James K. PRESIDENT > "As with all Cloud systems, we are at the mercy of network connections." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5046482) KB Kate B. Psychologist > "Overall it is very easy to use." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071057) TD Tuan D. Physician/Medical Director > "Many small details and features difficult for me to explain." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022317) SM Susan M. Therapist > "That is a time saver as well." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071336) TN Tammy N. LPC > "I don't like the fact that all the practitioners can see each others reports." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5021862) CYH Chen-Ying H. Owner > "Easy to use." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071591) JG Jane G. Clinical Psychologist > "Had trouble with the practice management area which I tired briefly." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4995113) KB Kristen B. Psychologist > "The learning curve is very simple." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7071419) DB Diane B. Provider > "I would have way more overhead if I could not have learned of this program." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4997820) LK Lori K. Owner Licensed Professional Counselor > "Easy to learn, easy to used and help is available if needed." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___7070805) TD Tuan D. Physician/Medical Director > "Not dynamic." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5022317) AC Angela C. Admin Asst > "It has been the easiest, yet complete EMR system I have ever used." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846863) JA Julie A. psychologist > "Too costly once one retires." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4999974) PH Patrick H. Owner > "I am able to do an entire weeks worth of medical billing in only a few minutes. Plus, adding new patients..." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___5029002) SL Sierra L. Chiropractic physician > "Canceling is a pain." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4874360) BR Barbara R. Administrative Assistance > "excellant customer service." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6848656) SCC Sik Chi C. Acupuncturist > "Fee if not careful." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4994183) RV Roberta V. LCPC, CADC > "Ease of use, meets all my software needs very cost effectively. " [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___6846158) AR Amanda R. OFFICE MANAGER > "Billing was difficult and lengthy." [See full review](https://www.capterra.com/p/210524/Practice-Mate/#Capterra___4635768) [View Reviews](https://www.capterra.com/p/210524/Practice-Mate/reviews/) ## User interface 4.16 (338) [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/) 4.55 (171) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Valant EHR Suite Top features 25/33 - AI Copilot - Appointment Scheduling - Charting - Claims Management - Coding Assistance - Confirmations/Reminders - Customizable Reports - Document Management - Electronic Payments - Electronic Signature - EMR/EHR - E-Prescribing - For Group Therapy - For Mental/Behavioral Health - For Substance Abuse Therapy - Generative AI - HIPAA Compliant - Initial Assessments - Insurance Eligibility Verification - Medical Billing - Medication Alerts/Warnings - Medication Management - Mobile App - Patient Communications - Patient Portal - Practice Management - Prescription Management - Reporting & Statistics - Telemedicine - Therapy Notes - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#features) Practice Mate 24/33 - AI Copilot - Appointment Scheduling - Charting - Claims Management - Coding Assistance - Confirmations/Reminders - Customizable Reports - Document Management - Electronic Payments - Electronic Signature - EMR/EHR - E-Prescribing - For Group Therapy - For Mental/Behavioral Health - For Substance Abuse Therapy - Generative AI - HIPAA Compliant - Initial Assessments - Insurance Eligibility Verification - Medical Billing - Medication Alerts/Warnings - Medication Management - Mobile App - Patient Communications - Patient Portal - Practice Management - Prescription Management - Reporting & Statistics - Telemedicine - Therapy Notes - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/210524/Practice-Mate/#features) ### Recognition No recognitions have been awarded to Valant EHR Suite Practice Mate is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Valant EHR Suite Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Practice Mate Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Valant EHR Suite - By Valant Medical Solutions - Located in United States - Founded in 2005 Practice Mate - By Office Ally - Located in United States - Founded in ## Popular Comparisons [Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.16 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