# Compare Valant EHR Suite vs Qualifacts Credible 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Valant EHR Suite and Qualifacts Credible based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/81298-267146/Valant-Behavioral-Health-EHR-vs-Credible --- # Valant EHR Suite vs Qualifacts Credible Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Valant EHR SuiteQualifacts Credible2/4 selected [Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.2 (336)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) [Qualifacts Credible](https://www.capterra.com/p/267146/Credible/)[3.9 (72)](https://www.capterra.com/p/267146/Credible/reviews/) [## Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.2 (336)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) Starting Price Contact vendor Value-for-Money 4 Functionality 4 Ease of Use 4.1 Customer Service 4.1 Reviews Sentiment LB LB Based on [336 reviews](#user-reviews) Positive 266 Neutral 33 Negative 37 [## Qualifacts Credible](https://www.capterra.com/p/267146/Credible/)[3.9 (72)](https://www.capterra.com/p/267146/Credible/reviews/) Starting Price Contact vendor Value-for-Money 3.6 Functionality 3.8 Ease of Use 4 Customer Service 3.5 Reviews Sentiment MB TC MB Based on [72 reviews](#user-reviews) Positive 56 Neutral 10 Negative 6 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Features in Mental Health EHR Software 25 / 33 Best performer 32 / 33 Only Qualifacts Credible - Coding Assistance - For Substance Abuse Therapy - Generative AI User satisfaction User satisfaction 4.2 User reviews[336](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) Ease of use 4.1 Functionality 4.0 Value for money 4.0 Customer support 4.1 User satisfaction 3.9 User reviews[72](https://www.capterra.com/p/267146/Credible/reviews/) Ease of use 4.0 Functionality 3.8 Value for money 3.6 Customer support 3.5 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Psychiatry clinicians, therapy clinicians, practice managers, practice owners, Out Patient and IOP/PHP providers and billing managers. Best for Enterprise-level, EHR solution for large community mental health centers, multi-location/specialty agencies, CCBHCs, residential/inpatient facilities, IDD/autism agencies, public health, and more. ## User reviews Pros & cons LB Latoya B. CEO > "Based on my experience with multiple EHR and billing suites, including other platforms, Valant stands out—particularly for..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7079242) KM Kristen M. C.E.O., L.P.C. > "Updates create some issues occassionally so there is a need to submit tickets to Valant when this happens and once you enter a..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6841522) LB Latoya B. CEO > "Valant also provides strong implementation support for new practices and responsive ongoing help desk support, which adds..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7079242) SC Shelby C. CEO > "The templates are awful and archaic, telehealth rarely works, new patient portal set up is an administrative nightmare (clients..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#SoftwareAdvice___6466122) SG Stacy G. Clinical Psychologist > "The clarity within the sections and tabs are helpful, as well as the information being saved so that the same checkmakers or..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6710855) DYF Dr. Yolonda F. Clinician > "There is too much information on the display which becomes overwhelming to look at and fatigues the eyes after a while." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7056229) SW Scott W. PMHNP > "This will be invaluable going forward, especially for prior authorizations that were previously lacking all the information to..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7120320) AM Allison M. M.D., CEO > "The prescribing is redundant and requires opening up ten different windows to submit medications into the pharmacies." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7030175) MH Mark H. Mental Health Counselor > "We like the treatment plan update, customizable forms for intake and other things that have changed in the last little while." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6618512) RL Rachel L. Health Services Supervisor, Nurse Practitioner > "I needed somewhere to document that was not accessible by all the other district staff. " [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7073683) NE Nasrin E. Psychologist > "The best product on the market overall, still worth the expense at this time; if a comprehensive system is desired to make..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7071136) SA Solomon A. PMHNP > "Sometimes, I find that the templates and forms are not as flexible as I would like, which can make it difficult to tailor them..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6473566) JW JILL W. Therapist > "Valant is always upgrading and improving its product and keeping up with current needs and demands." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7084558) NK Nicole K. Clinician > "For instance, no options for relational challenges and when looking at depression the drop downs only cover a minimal number of..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6682995) KK Katrina K. Provider Owner > "Younger demographic loves the mobile patient portal app- ease of use- filling out paperwork and attending telehealth sessions..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7041384) NK Nigel K. Owner Operator > "The notes are generated only as pdf files which makes searching through past documents a painful process of downloading each..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188981) SW Scott W. PMHNP > "The Valant EHR has been a valuable tool for five years since opening my private practice. " [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7120320) AM Allison M. M.D., CEO > "The system goes down or crashes almost every week or two." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7030175) SA Solomon A. PMHNP > "This efficiency not only saves me time but also allows me to focus more on providing quality care to my patients." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6473566) MH Mark H. Mental Health Counselor > "I do not like that it is advertised as customizable but the notes portion of it is not truly customizable." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6618512) KT Kerry T. PMHNP-BC > "I love how Valant is developed just for behavioral health." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7133868) AM Allison M. M.D., CEO > "Secondly, prescribing medications is very clunky with this EMR." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7030175) Randi R. Therapist > "I have a good experience using valant for my client notes and intakes." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6877519) DYF Dr. Yolonda F. Clinician > "I would not recommend this platform to anyone! If it wasn't pushed on us by leadership I wouldn't even think to use it." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7056229) AZ Alishia Z. Clinical Supervisor > "It's a simple system with great upgrades and helpful task reminders." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7038055) AM Allison M. M.D., CEO > "Nobody is responding to emails or able to help." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7030175) KT Kerry T. PMHNP-BC > "It's easy to learn how to use and there has only been one time that it wasn't working for a short amount of time." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7133868) MS Mary S. Clinical Psychologist > "The interface between Change Health Care and Valant has been most disappointing; taking months to resolve this issue has..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5077352) AG Armande G. Psychologist > "I love scheduler, my notes, the integrates screeners, billing and creation of EDI, there are so many aspects to explore." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___4914729) DH Dina H. Clinical Director > "There are way too many clicks to get to things like if a payment has been made, having to record a session when just should just..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5074560) BM Belinda M. Owner > "It enabled me to do everything around my practice effectively." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6813000) AM Allison M. M.D., CEO > "Their customer support is basically non-existant!" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7030175) RL Rachel L. Health Services Supervisor, Nurse Practitioner > "I have had prompt help when I have had questions and my questions have been resolved. " [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7073683) LB Laporsha B. Office Manager > "When the website is down and it slows down operations" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6678610) NK Nicole K. Clinician > "I enjoy scheduling and being able to document within the suite" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6682995) VD Vanessa D. Mental Health Counselor > "Most likely, your computer will have to adjust to any/all updates made; there will also be bugs not yet worked out of the..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___4912124) QT Quoc T. medical > "User-Friendly Interface: The interface is intuitive and well-designed, making it easy to navigate and perform daily tasks..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6361054) KH Kendra H. Licensed Independent Mental Health Practitioner > "Also, the inability to apply a credit card payment for insurance payments similar to how you can with patient payments is..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5084525) LT Lisa T. Therapist > "Pretty good, as I like the various options provided for adult and or child intake notes." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6623196) KH KIMBERLY H. Licensed Professional Counselor > "Customer service now does not respond as quickly as they used to." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6349920) BS Breanna S. Clinical Director > "My clinicians love the platform. " [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7055427) DP Deborah P. Office mngr > "A lot of clients have trouble getting onto the portal because it is not supported by many browsers. And a lot of clients use..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5080063) SA Solomon A. PMHNP > "One of the standout features for me is how easily I can access patient information." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6473566) NK Nigel K. Owner Operator > "No personalization of notes/documents beyond the provided templates, many of which are outdated and redundant." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188981) SK Stacy K. Nurse Practitioner > "They all stay with it because it keeps on developing really well for Behavioral Health" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7040758) NK Nigel K. Owner Operator > "Notes are difficult to customize and the available options are often outdated and include multiple redundant options." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188981) DL Deann L. Owner and Psychiatric Mental Health Practitioner > "Met with Micah at NEI - very helpful in generating a clinical template that meets my practice needs." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6573780) AM Amelia M. Clinic Director > "There are too many tabs in the therapy progress notes that don't apply to therapists using the platform. " [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6207010) MD Michael D. Insurance Verification - Billing Specialist > "Its a perfect EMR software for an ideal company with Behavioral heath or any medical company, it easy to navigate, user friendly." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6609903) JF Jaclyn F. clinician > "not as intuitive as another ones I like, perhaps too many features." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6590532) DM David M. Co Owner, President, Psychiatrist > "Suicidal sections in the progress notes show how much Valant understands our workflows." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6572414) RW Rachel W. staff > "The people are very nice and polite that I talk to, but the people who actually do the coding that should be fixing the issues..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5079990) KK Katrina K. Provider Owner > "We have been with Valant for many years now- it is an excellent system and has supported our full practice for over a decade." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7041384) KH Kendra H. Licensed Independent Mental Health Practitioner > "I do not like recent changes made to the diagnosis screen (ICD vs. DSM to search for codes)" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5084525) CM Carmen M. COO > "What I like the most is that is very easy to navigate .love it!" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7051280) JK Jillian K. Director > "I also hate that we can't send out a link to e-sign documents - so new clients need to make a portal account and then we have to..." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#GetApp___3529422) JW JILL W. Therapist > "Our clients seem to like it." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7084558) JM Jacob M. President > "I have connectivity issues with Valant on a regular basis, but I can go to other web sites without trouble at that same time." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5073454) AZ Alishia Z. Clinical Supervisor > "I noticed that the system is updated all the time and I love this. " [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7038055) DK Danielle K. Psychiatric Mental Health Nurse Practitioner > "In general computers are just hard for me." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6573440) NC Noelle C. Administrator > "I have been using Valant for over ten years successfully for several practices." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6813477) NK Nigel K. Owner Operator > "Cannot navigate back and forth between prescribing window and pt notes. " [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188981) DL Donnie L. Front Office Coordinator > "Scheduling software, client (patient) portal is intuitive, easy to understand and learn, navigate." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6708859) DRD Dr. Rashesh D. Psychiatrist > "Not top notch UX/UI" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6518017) SA Solomon A. PMHNP > "I really appreciate how Valant streamlines my workflow as a psychiatric nurse practitioner." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6473566) NK Nigel K. Owner Operator > "There is no benefit of using the software “through” Valant and it is inaccurate to describe it as “integrated”." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188981) KF Kathryn F. psychiatrist, for children adolescents and adults > "easy to use, I can dictate or type my notes, which gives me so much flexibility" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6364941) KH Kendra H. Licensed Independent Mental Health Practitioner > "this has made it more time consuming for mental health providers used to DSM codes." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5084525) DRD Dr. Rashesh D. Psychiatrist > "Last about 2 yrs or so valant is trying to improve compared to first 5 yrs I had used which is good." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6518017) CN Carolina N. Intake Coordinator > "the times when the system server acts up bc then we cannot do anything" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188761) DRD Dr. Rashesh D. Psychiatrist > "Arguably one of the best EHR for behavioral health I am using for the last 8 yrs" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6518017) BS Brenda S. Co-Owner > "They do not return voicemails and only respond to emails. " [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___4922652) LY Lawrence Y. MD > "Very easy writing notes with Mobile Notes" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6546798) RW Rachel W. staff > "There is no way to apply credit to a different date of service 3)" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5079990) AR Ann R. Executive Assistant/Office Manager > "It enabled us to discontinue paper files and accommodated remote work." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5079983) HW HANS W. Owner and psychiatrist > "functionality errors with every single update that happens" [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188765) MH Mark H. Mental Health Counselor > "It definitely is catered to behavioral health professionals and that is easy to see." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6618512) NK Nigel K. Owner Operator > "It doesn’t sound much but, believe me, these wasted seconds add up over time and grow to become a major annoyance." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188981) VD Vanessa D. Mental Health Counselor > "The scheduling and document options are great for keeping all records virtual." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___4912124) JH Josh H. Director > "Not easy to navigate." [See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6790206) [View Reviews](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) MB Michael B. Director of Clinical Services > "The system post go-live allowed for easy trouble shooting, advanced customization, data exporting, state reporting and..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6582077) EA Evan A. IT Director > "The introduction of enhanced user interfaces and new features seems to correlate with a rise in bugs and system issues..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6585091) TC Traivius C. Data Analyst > "I also appreciate the high level of customizability that Credible offers, along with its seamless integration with a..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6580569) MF Melissa F. Clinical Supervisor > "The system seems to go down a lot and often cannot keep up with how quick I click, for example approving notes has been..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6580904) MB Michael B. Director of Clinical Services > "This system allows for increased ease of use, most is not all data can be searched for or exported into reports, the..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6582077) EA Evan A. IT Director > "The increased system latency experienced over the past year, which has caused organizational downtime and adversely..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6585091) JB Jennifer B. MIS Project Manager > "I like being able to configure and customize my programs, user roles, forms, reports, etc." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6580934) AT Aleea T. Data Analyst > "The fact that I feel like I do not have anyone to reach out and talk to when I run into a hiccup either within Credible..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6584956) BS Bryan S. HD Mgr > "Credible give a wide array of options that allowed us to build out our EMR to fit our needs" [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6480163) AT Aleea T. Data Analyst > "Sometimes I just have a question or need advice and I feel like it has to be a 'good' reason since we only have so many..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6584956) BW Beverly W. Risk Manager > "We have had good experiences with troubleshooting when issues have occurred, and resolution to ticket entries is..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6594420) TW Tracy W. Sr EHR System admin > "Client portal is about as expensive as the EHR system and is still underdevelopment so not fully functional" [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6586569) JT Jentry T. Quality Assurance Billing Specialist > "Being able to interact with different agencies and collaborate on their processes." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6594378) KM Kevin M. Executive Director > "In the past, there have been issues with timeliness in responding to problems or issues. " [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6586343) TC Traivius C. Data Analyst > "I also appreciate the training sessions and continuous learning opportunities that Credible provides." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6580569) TF Teresa F. CCO > "There are always complaints about task tickets and no resolution to them." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6587491) WS William S. Software Manager EMR > "very configurable and can be used for more than an EMR." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6580574) JW Jennifer W. Behavioral Health Administrator > "Credible Plan - the date fields are confusing." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6594245) EA Evan A. IT Director > "The intuitive layout makes navigating the system straightforward and efficient." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6585091) TF Teresa F. CCO > "Updates seem to always cause issues in other areas." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6587491) LA Lara A. Office Manager-Billing > "You can maneuver through easily, it's pretty self-explanatory. " [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6589986) BW Beverly W. Risk Manager > "This causes a lot of frustration among clinical staff." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6594420) TW Tracy W. Sr EHR System admin > "very stable platform generally has good helpdesk , customizable" [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6586569) WS William S. Software Manager EMR > "Now that the tech is outsourced there are many issues." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6580574) TC Traivius C. Data Analyst > "The interface is straightforward and well-organized, making it easy to navigate." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6580569) LA Lara A. Office Manager-Billing > "I sometimes have problems finding clients. " [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6589986) AG Amanda G. Office Manager > "The exceptional customer support ensures we’re always maximizing its potential." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6594368) RH Ray H. Director of Support Operations > "Some employees report system outages and lose the notes they are writing, but this is usually due to leaving the EHR..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3845601) AB Anne B. EHR Technical Trainer > "Credible has been the most intuitive system I've ever used in my 20+ years in the behavioral health field." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6594242) TS Tana S. Prescriber > "Credible takes much more time to use than other systems I have used, and so productivity is significantly decreased." [See full review](https://www.capterra.com/p/267146/Credible/#SoftwareAdvice___5037998) TH Tanya H. CIO > "Client scheduling, service entry, support documentation, claim processing and reporting is all simple and effective,..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3845152) TH Tanya H. CIO > "The Credible Plan (TX Plan or Service Plan) is difficult to train team members on its functionality and has an overall..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3845152) CD Chris D. CIO > "Incapable support team." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6815561) WC William C. Compliance Manager/CIO > "We least like that Credible does not have integration with our financial software and we would like to see more form..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3845125) TH Tanya H. CIO > "Credible is a robust cloud-based EHR system that is one of the few keeping current and compliant with State-provider..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3845152) DD Diane D. Vice President > "When upgrades are made the functionality of some areas are effected and end up not working." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3904287) TH Tanya H. CIO > "With the most recent shift to telehealth, Credible was able to help providers quickly adapt to impove productivity,..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3845152) MS Micheal S. IT Manager/Billing Supervisor > "the interface is a little dated, needs to be updated to some newer technology. " [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3861961) AG Amanda G. Office Manager > "User-friendly interface and robust features" [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6594368) JA Jo A. A/R Billing Specialist > "Not the best billing system I've worked on, but not the worst. Takes a lot of training to solve issues. " [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3845181) JW Jennifer W. Behavioral Health Administrator > "Customer service is improving." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6594245) ST Sondra T. Executive Vice President > "Glitches and bugs that have been brought to the attention of Qualifacts remain unresolved. " [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3862782) MF Melissa F. Clinical Supervisor > "It is easy to use and navigate. " [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6580904) JS Janice S. Asst CEP > "When It's time for the weekly upgrade, it is very frustrating that it causes something to mess up else where. " [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___4177875) JL Jaime L. Data Analyst > "Decent overall." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6580552) AM April M. Director of Quality Improvement > "The package continues to get more expensive and some of the special features are add on costs." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3877522) KM Kevin M. Executive Director > "The program is very user friendly and easy to learn." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___6586343) MP Marsha P. Deuty Director > "We have tickets going back 6 months that have not been resolved nor have we got a status update." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3845406) RH Ray H. Director of Support Operations > "This software lets our therapists and behavioral health techs get everything they need completed under one roof with..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3845601) MZ Merrilu Z. Manager > "There are times when the system is having issues and it is hard to reach someone to let them know." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3845081) TH Tanya H. CIO > "At the same time, Credible is able to provide flexibility and customization in the system's configurations. " [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3845152) CA Cristy A. Director of Learning and Outreach > "The Credible Care app is lacking several features that the website has." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3861910) ME Michael E. Executive Administrator > "The reporting functions are excellent and will help us be transformational in service delivery and decision making with..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3867231) SR Shauna R. CEO > "Information does not populate easily from one document to another. " [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3879276) TS Tana S. Prescriber > "It is much quicker to enter a paper order." [See full review](https://www.capterra.com/p/267146/Credible/#SoftwareAdvice___5037998) DD Diane D. Vice President > "Tired of hearing this is a known problem when we bring an issue to their attention - they should let us know to avoid..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3904287) MS Micheal S. IT Manager/Billing Supervisor > "the experience with Credible has been positive for the majority of the time, with all software you can and do see..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3861961) BM Bernadine M. Clinician > "Deleting incorrect information tend to be tedious." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3906393) SR Shauna R. CEO > "We have been using Credible for 5 years and has been an overall good basic product to support clinical documentation..." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3879276) VP Vince P. Project Development Manager > "reporting is complicated unless you are set up correctly from the onset." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___4039316) VP Vince P. Project Development Manager > "It is an adaptable program that can meet you company's specific needs." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___4039316) MS Michelle S. Business Systems Coordinator > "It is a bit antiquated." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3903845) EK Ernest K. Quality Assurance Director > "Credible facilitates an end user training as part of the final stages of going live." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3915789) EH Elizabeth H. Operations Assistant > "I found it harder to actually create new reports." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3445652) MS Micheal S. IT Manager/Billing Supervisor > "for most users the interface is simple , a little dated but works well. " [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___3861961) MA Michelle A. LADC > "Difficult to navigate, difficult to use, difficult to train new employees, difficult to learn, etc." [See full review](https://www.capterra.com/p/267146/Credible/#Capterra___2814056) [View Reviews](https://www.capterra.com/p/267146/Credible/reviews/) ## User interface 4.15 (336) [Qualifacts Credible](https://www.capterra.com/p/267146/Credible/) 3.92 (72) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Valant EHR Suite 25/33 - AI Copilot - Appointment Scheduling - Charting - Claims Management - Coding Assistance - Confirmations/Reminders - Customizable Reports - Document Management - Electronic Payments - Electronic Signature - EMR/EHR - E-Prescribing - For Group Therapy - For Mental/Behavioral Health - For Substance Abuse Therapy - Generative AI - HIPAA Compliant - Initial Assessments - Insurance Eligibility Verification - Medical Billing - Medication Alerts/Warnings - Medication Management - Mobile App - Patient Communications - Patient Portal - Practice Management - Prescription Management - Reporting & Statistics - Telemedicine - Therapy Notes - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#features) Qualifacts Credible Top features 32/33 - AI Copilot - Appointment Scheduling - Charting - Claims Management - Coding Assistance - Confirmations/Reminders - Customizable Reports - Document Management - Electronic Payments - Electronic Signature - EMR/EHR - E-Prescribing - For Group Therapy - For Mental/Behavioral Health - For Substance Abuse Therapy - Generative AI - HIPAA Compliant - Initial Assessments - Insurance Eligibility Verification - Medical Billing - Medication Alerts/Warnings - Medication Management - Mobile App - Patient Communications - Patient Portal - Practice Management - Prescription Management - Reporting & Statistics - Telemedicine - Therapy Notes - Third-Party Integrations - Treatment Planning - Workflow Management [See all features](https://www.capterra.com/p/267146/Credible/#features) ### Recognition No recognitions have been awarded to Valant EHR Suite Qualifacts Credible is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support Valant EHR Suite Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Qualifacts Credible Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Valant EHR Suite - By Valant Medical Solutions - Located in United States - Founded in 2005 Qualifacts Credible - By Qualifacts - Located in United States - Founded in 2000 ## Popular Comparisons [Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.15 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