# Compare Valant EHR Suite vs DrChrono 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Valant EHR Suite and DrChrono based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/81298-89392/Valant-Behavioral-Health-EHR-vs-drchrono-Practice-Management

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# Valant EHR Suite vs DrChrono Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Valant EHR SuiteDrChrono2/4 selected

[Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.1 (333)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

[DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.9 (489)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/)

[## Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.1 (333)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

Starting Price

Contact vendor

Value-for-Money

4

Functionality

4

Ease of Use

4.1

Customer Service

4.1

Reviews Sentiment

LB

LB

Based on [333 reviews](#user-reviews)

Positive

263

Neutral

33

Negative

37

[## DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)[3.9 (489)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.7

Functionality

3.9

Ease of Use

4

Customer Service

3.6

Reviews Sentiment

Based on [489 reviews](#user-reviews)

Positive

361

Neutral

45

Negative

83

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 6,022 reviews from electronic medical records software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

74%Fit

Not enough reviews

Feature ratings

HIPAA Compliant

4.8

Patient Records Management

5.0

Charting

4.6

Patient Scheduling

\--

Document Management

4.4

59%Fit

Missing features

Feature ratings

HIPAA Compliant

3.6

Patient Records Management

2.8

Charting

2.7

Patient Scheduling

2.6

Document Management

NA

User satisfaction

User satisfaction

4.1

User reviews[333](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

Ease of use

4.1

Functionality

4.0

Value for money

4.0

Customer support

4.1

User satisfaction

3.9

User reviews[489](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/)

Ease of use

4.0

Functionality

3.9

Value for money

3.7

Customer support

3.6

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Psychiatry clinicians, therapy clinicians, practice managers, practice owners, Out Patient and IOP/PHP providers and billing managers.

Best for

DrChrono’s cloud-based EHR streamlines intake, charting, billing, RCM & telehealth. Specialty-specific, mobile-friendly, & backed by EverHealth, helping practices boost care, revenue & efficiency.

## User reviews

Pros & cons

LB

Latoya B.

CEO

> "Based on my experience with multiple EHR and billing suites, including other platforms, Valant stands out—particularly for..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7079242)

KM

Kristen M.

C.E.O., L.P.C.

> "Updates create some issues occassionally so there is a need to submit tickets to Valant when this happens and once you enter a..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6841522)

LB

Latoya B.

CEO

> "Valant also provides strong implementation support for new practices and responsive ongoing help desk support, which adds..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7079242)

AM

Allison M.

M.D., CEO

> "The prescribing is redundant and requires opening up ten different windows to submit medications into the pharmacies."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7030175)

SG

Stacy G.

Clinical Psychologist

> "The clarity within the sections and tabs are helpful, as well as the information being saved so that the same checkmakers or..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6710855)

SC

Shelby C.

CEO

> "The templates are awful and archaic, telehealth rarely works, new patient portal set up is an administrative nightmare..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#SoftwareAdvice___6466122)

KK

Katrina K.

Provider Owner

> "Younger demographic loves the mobile patient portal app- ease of use- filling out paperwork and attending telehealth sessions..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7041384)

DYF

Dr. Yolonda F.

Clinician

> "There is too much information on the display which becomes overwhelming to look at and fatigues the eyes after a while."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7056229)

SW

Scott W.

PMHNP

> "This will be invaluable going forward, especially for prior authorizations that were previously lacking all the information to..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7120320)

RL

Rachel L.

Health Services Supervisor, Nurse Practitioner

> "I needed somewhere to document that was not accessible by all the other district staff. "

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7073683)

MH

Mark H.

Mental Health Counselor

> "We like the treatment plan update, customizable forms for intake and other things that have changed in the last little while."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6618512)

AM

Allison M.

M.D., CEO

> "The system goes down or crashes almost every week or two."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7030175)

AZ

Alishia Z.

Clinical Supervisor

> "It's a simple system with great upgrades and helpful task reminders."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7038055)

AM

Allison M.

M.D., CEO

> "Secondly, prescribing medications is very clunky with this EMR."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7030175)

NE

Nasrin E.

Psychologist

> "The best product on the market overall, still worth the expense at this time; if a comprehensive system is desired to make..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7071136)

SA

Solomon A.

PMHNP

> "Sometimes, I find that the templates and forms are not as flexible as I would like, which can make it difficult to tailor them..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6473566)

JW

JILL W.

Therapist

> "Valant is always upgrading and improving its product and keeping up with current needs and demands."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7084558)

AM

Allison M.

M.D., CEO

> "Nobody is responding to emails or able to help."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7030175)

SW

Scott W.

PMHNP

> "The Valant EHR has been a valuable tool for five years since opening my private practice. "

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7120320)

NK

Nicole K.

Clinician

> "For instance, no options for relational challenges and when looking at depression the drop downs only cover a minimal number..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6682995)

SA

Solomon A.

PMHNP

> "This efficiency not only saves me time but also allows me to focus more on providing quality care to my patients."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6473566)

AM

Allison M.

M.D., CEO

> "Their customer support is basically non-existant!"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7030175)

SK

Stacy K.

Nurse Practitioner

> "They all stay with it because it keeps on developing really well for Behavioral Health"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7040758)

NK

Nigel K.

Owner Operator

> "The notes are generated only as pdf files which makes searching through past documents a painful process of downloading each..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188981)

Randi R.

Therapist

> "I have a good experience using valant for my client notes and intakes."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6877519)

MH

Mark H.

Mental Health Counselor

> "I do not like that it is advertised as customizable but the notes portion of it is not truly customizable."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6618512)

KK

Katrina K.

Provider Owner

> "We have been with Valant for many years now- it is an excellent system and has supported our full practice for over a decade."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7041384)

DYF

Dr. Yolonda F.

Clinician

> "I would not recommend this platform to anyone! If it wasn't pushed on us by leadership I wouldn't even think to use it."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7056229)

AZ

Alishia Z.

Clinical Supervisor

> "I noticed that the system is updated all the time and I love this. "

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7038055)

MS

Mary S.

Clinical Psychologist

> "The interface between Change Health Care and Valant has been most disappointing; taking months to resolve this issue has..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5077352)

AG

Armande G.

Psychologist

> "I love scheduler, my notes, the integrates screeners, billing and creation of EDI, there are so many aspects to explore."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___4914729)

DH

Dina H.

Clinical Director

> "There are way too many clicks to get to things like if a payment has been made, having to record a session when just should..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5074560)

BM

Belinda M.

Owner

> "It enabled me to do everything around my practice effectively."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6813000)

LB

Laporsha B.

Office Manager

> "When the website is down and it slows down operations"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6678610)

RL

Rachel L.

Health Services Supervisor, Nurse Practitioner

> "I have had prompt help when I have had questions and my questions have been resolved. "

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7073683)

VD

Vanessa D.

Mental Health Counselor

> "Most likely, your computer will have to adjust to any/all updates made; there will also be bugs not yet worked out of the..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___4912124)

NK

Nicole K.

Clinician

> "I enjoy scheduling and being able to document within the suite"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6682995)

KH

Kendra H.

Licensed Independent Mental Health Practitioner

> "Also, the inability to apply a credit card payment for insurance payments similar to how you can with patient payments is..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5084525)

QT

Quoc T.

medical

> "User-Friendly Interface: The interface is intuitive and well-designed, making it easy to navigate and perform daily tasks..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6361054)

KH

KIMBERLY H.

Licensed Professional Counselor

> "Customer service now does not respond as quickly as they used to."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6349920)

LT

Lisa T.

Therapist

> "Pretty good, as I like the various options provided for adult and or child intake notes."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6623196)

DP

Deborah P.

Office mngr

> "A lot of clients have trouble getting onto the portal because it is not supported by many browsers. And a lot of clients use..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5080063)

BS

Breanna S.

Clinical Director

> "My clinicians love the platform. "

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7055427)

NK

Nigel K.

Owner Operator

> "No personalization of notes/documents beyond the provided templates, many of which are outdated and redundant."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188981)

SA

Solomon A.

PMHNP

> "One of the standout features for me is how easily I can access patient information."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6473566)

NK

Nigel K.

Owner Operator

> "Notes are difficult to customize and the available options are often outdated and include multiple redundant options."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188981)

DL

Deann L.

Owner and Psychiatric Mental Health Practitioner

> "Met with Micah at NEI - very helpful in generating a clinical template that meets my practice needs."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6573780)

AM

Amelia M.

Clinic Director

> "There are too many tabs in the therapy progress notes that don't apply to therapists using the platform. "

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6207010)

MD

Michael D.

Insurance Verification - Billing Specialist

> "Its a perfect EMR software for an ideal company with Behavioral heath or any medical company, it easy to navigate, user..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6609903)

JF

Jaclyn F.

clinician

> "not as intuitive as another ones I like, perhaps too many features."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6590532)

DM

David M.

Co Owner, President, Psychiatrist

> "Suicidal sections in the progress notes show how much Valant understands our workflows."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6572414)

RW

Rachel W.

staff

> "The people are very nice and polite that I talk to, but the people who actually do the coding that should be fixing the issues..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5079990)

KS

Katy S.

Co-Owner

> "I do recommend Valant and glad I chose it for our rapidly growing practice."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7035596)

KH

Kendra H.

Licensed Independent Mental Health Practitioner

> "I do not like recent changes made to the diagnosis screen (ICD vs. DSM to search for codes)"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5084525)

CM

Carmen M.

COO

> "What I like the most is that is very easy to navigate .love it!"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7051280)

JH

Josh H.

Director

> "Not easy to navigate."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6790206)

PS

Patricia S.

Owner

> "Its easy to use."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7040781)

JK

Jillian K.

Director

> "I also hate that we can't send out a link to e-sign documents - so new clients need to make a portal account and then we have..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#GetApp___3529422)

JW

JILL W.

Therapist

> "Our clients seem to like it."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7084558)

JM

Jacob M.

President

> "I have connectivity issues with Valant on a regular basis, but I can go to other web sites without trouble at that same time."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5073454)

KS

Katy S.

Co-Owner

> "Customer support is wonderful."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7035596)

DK

Danielle K.

Psychiatric Mental Health Nurse Practitioner

> "In general computers are just hard for me."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6573440)

NC

Noelle C.

Administrator

> "I have been using Valant for over ten years successfully for several practices."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6813477)

NK

Nigel K.

Owner Operator

> "Cannot navigate back and forth between prescribing window and pt notes. "

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188981)

DL

Donnie L.

Front Office Coordinator

> "Scheduling software, client (patient) portal is intuitive, easy to understand and learn, navigate."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6708859)

DRD

Dr. Rashesh D.

Psychiatrist

> "Not top notch UX/UI"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6518017)

SA

Solomon A.

PMHNP

> "I really appreciate how Valant streamlines my workflow as a psychiatric nurse practitioner."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6473566)

NK

Nigel K.

Owner Operator

> "There is no benefit of using the software “through” Valant and it is inaccurate to describe it as “integrated”."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188981)

KF

Kathryn F.

psychiatrist, for children adolescents and adults

> "easy to use, I can dictate or type my notes, which gives me so much flexibility"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6364941)

KH

Kendra H.

Licensed Independent Mental Health Practitioner

> "this has made it more time consuming for mental health providers used to DSM codes."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5084525)

DRD

Dr. Rashesh D.

Psychiatrist

> "Last about 2 yrs or so valant is trying to improve compared to first 5 yrs I had used which is good."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6518017)

CN

Carolina N.

Intake Coordinator

> "the times when the system server acts up bc then we cannot do anything"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188761)

DRD

Dr. Rashesh D.

Psychiatrist

> "Arguably one of the best EHR for behavioral health I am using for the last 8 yrs"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6518017)

BS

Brenda S.

Co-Owner

> "They do not return voicemails and only respond to emails. "

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___4922652)

LY

Lawrence Y.

MD

> "Very easy writing notes with Mobile Notes"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6546798)

RW

Rachel W.

staff

> "There is no way to apply credit to a different date of service 3)"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5079990)

AR

Ann R.

Executive Assistant/Office Manager

> "It enabled us to discontinue paper files and accommodated remote work."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5079983)

HW

HANS W.

Owner and psychiatrist

> "functionality errors with every single update that happens"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188765)

MH

Mark H.

Mental Health Counselor

> "It definitely is catered to behavioral health professionals and that is easy to see."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6618512)

NK

Nigel K.

Owner Operator

> "It doesn’t sound much but, believe me, these wasted seconds add up over time and grow to become a major annoyance."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188981)

[View Reviews](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

AS

Adewale S.

HIO

> "It is quite secured though its a cloudbase application. Since we commenced use, our team has efficiently managed our..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7094650)

AK

Andrew K.

Owner - Clinic Director

> "At one point we had over 15 support tickets open because insurance claims were coming back incorrect, appts were..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7044816)

LF

Larisa F.

Nurse Practitioner

> "Many customizable features for documentation and notes which can be used for a variety of medical practices."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7041617)

AB

Ahmad B.

MD

> "The interface is outdated, non-intuitive, and clunky — basic workflows require excessive clicks, tabs and navigation..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7036811)

AM

Alfiya M.

Software Engineer

> "I like the set of features they have - compliant to data safeguarding standards, managing historical customer medical..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6468248)

AK

Andrew K.

Owner - Clinic Director

> "We started having issues with online booking and in total lost prob 20k or more in lost revenue from all the issues,..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7044816)

CD

Chris D.

Owner

> "As both a Chiropractor and Functional Medicine Physician, I appreciated Dr. Chrono having the EHR set up for chiro,..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6659647)

CH

Charbel H.

Chiro

> "Some terms are non-standard and unfavorable, such as continuing to pay for provider licenses even after an associate has..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7088036)

AH

Adam H.

D.C.

> "I like being able to schedule patient’s from my phone app."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6255809)

TW

Teya W.

Doctor of Nurse Practitioner

> "We had many questions and issues and put in help tickets with screen shots and emails from patients about issues..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6411115)

AM

Alfiya M.

Software Engineer

> "Overall satisfactory experience, I have my medical appointments scheduled, improvised reminders."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6468248)

AB

Ahmad B.

MD

> "The implementation phase dragged for months, full of delays, unresolved issues and staff-downtime that disrupted..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7036811)

CS

Chandra S.

PMHNP-BC

> "I really did like this EMR but could not justify paying so much when I could get something similar for half the cost."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6501604)

YE

Yasmina E.

Physician

> "Unavailability and unreliability of tech support are the major problems."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7070126)

EM

Ezra M.

Owner

> "I like how easy it is to find my ICD10 codes with this software. "

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6462771)

AB

Ahmad B.

MD

> "Implementation dragged on for months with no clear guidance, and the “training” was useless, leaving our staff..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7036811)

AJ

Abby J.

Medical Records

> "This is great to use for anyone that has to deal with medical records."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6591911)

AB

Ahmad B.

MD

> "After committing to DrChrono I discovered the system is virtually unusable without major workarounds."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7036811)

EL

Ellen L.

NP

> "sensitive content hidden\] who who worked me to set everything up was a wonderful instructor and answered all my..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6600168)

AB

Ahmad B.

MD

> "The system is outdated, painfully slow, and nearly impossible to navigate."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7036811)

VR

Verified Reviewer

Product Manager

> "Excellent and easy-to-configure views to manage the appointment slots"

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6085921)

KG

Kelly G.

Owner

> "They are not communicating with each other and keep saying “we have a ticket xxx open and we will get back with..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6553355)

PM

Pradeep M.

Physician Owner

> "Cost effective."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___4726040)

TL

Todd L.

Owner

> "They are making changes that will run customers off!!"

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___7055405)

OK

Omar K.

VP of Operations

> "One of the few EHR that wo4ks well as an app"

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___4421908)

CD

Chris D.

Owner

> "The scheduler options for making patient careplans were severely limited compared to other EHRs."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6659647)

LW

Lee W.

DPM

> "I have been using the program for 5 years. Once I had my templates in place and understood the very quirky way this..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2639531)

JJ

Justine J.

Vice President

> "There isn't a person you can contact or talk to about issues."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7070255)

Kourosh B.

Physician

> "Bells and Whistles looked good and promising for tele health visits and specific customization."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___3443244)

SC

Samuel C.

Owner

> "Essentially paid for 3 months of "service" with zero to show for it, complete waste of time for myself and the rest of..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6477444)

JC

Jason C.

Owner

> "Customization was nice."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___4593942)

AH

Adam H.

D.C.

> "The navigation is very slow so I don’t know whether they are running updates or the server is just slow."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6255809)

VR

Verified Reviewer

physician

> "superbill is pretty easy to useI liked the patient reminder options"

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#GetApp___4720668)

KK

Katherine K.

PMHNP

> "We had to explain to them AGAIN 3 weeks ago why this thing they claim they have been working on for the past 3 months is..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6822508)

AS

Amy S.

Clinical Massage Therapist

> "It would also flood notes from a previous session, since there are often a lot of similarities, while allowing for easy..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2626311)

ZP

Zachary P.

President

> "Financial Numbers are not accurate!"

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6835304)

LM

Lo M.

Clinician

> "It allows me to access everything I need for my patients all in one spot."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___2741765)

TW

Teya W.

Doctor of Nurse Practitioner

> "This has cost me many patients due their software not working, including OnPatient."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6411115)

LH

Lindsy H.

Billing Manager

> "Overall, Dr.Chrono would be a great addition to a medical practice, or a specialty practice as all your medical records,..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___2210323)

SW

Sherri W.

Owner Physician

> "They refuse to cancel my contract even though I did not agree to a fee increase or a renewal. "

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6335130)

CC

Carol C.

Billing Manager

> "The feature we liked best was auto posting of insurance payments."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___2615100)

JJ

Justine J.

Vice President

> "Support is not helpful."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___7070255)

SS

Scott S.

Physician

> "Comprehensive integrated system, allows for efficient patient care."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2256059)

SC

Samuel C.

Owner

> "I can't believe this product is as highly rated as it is, the customer service is beyond bad."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6477444)

DJZ

Dr John Z.

Non-Force Chiropractor

> "Easy to understand video tutorials which answer most questions without having to contact support."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2102826)

SW

Sherri W.

Owner Physician

> "It is not the same company we started with, or the same customer service. "

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6335130)

KT

Kim T.

Owner/Practitioner

> "I do like the ease of the platform and that I can customize it."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2746925)

MS

Moisey S.

owner

> "After speaking to their executive team, \[sensitive content hidden\] stated it would be a breach a contract which is..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6626922)

LM

Lo M.

Clinician

> "There is a learning curve to learning the software, but is great once you learn everything you need."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___2741765)

TW

Teya W.

Doctor of Nurse Practitioner

> "Also, it was very difficult to get ahold of the customer support as well."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6411115)

JdAU

Jean d'Amour U.

Consultant

> "It keeps improving its functionality."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___2788854)

SW

Sherri W.

Owner Physician

> "This company truly does not care about the consumer or correcting their issues. "

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#Capterra___6335130)

WM

William M.

CEO/Founder

> "The functionality is good. "

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2288265)

JD

Jay D.

Chief Operating Officer, Physician

> "To correct this we had to cancel Collectly and work a lot of hours to remove the billing issues from our end."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___4999397)

WM

William M.

CEO/Founder

> "The support team are beyond good."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2288265)

KK

Katherine K.

PMHNP

> "Very easy to miss important communications."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6822508)

SS

Scott S.

Physician

> "Software support is generally good and responsive."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2256059)

ZP

Zachary P.

President

> "Very expensive."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___6835304)

WM

William M.

CEO/Founder

> "Outstanding value for the money."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___2288265)

JD

Jay D.

Chief Operating Officer, Physician

> "On top of that we lost patients because they were billed for things that we told them that they were going to be..."

[See full review](https://www.capterra.com/p/89392/drchrono-Practice-Management/#SoftwareAdvice___4999397)

[View Reviews](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/)

## User interface

4.14 (333)

[DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/)

3.91 (489)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Valant EHR Suite

25/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#features)

DrChrono

Top features

33/50

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Trail
-   Calendar Management
-   Care Plan Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Clinical Notes
-   Clinic Interoperability
-   Coding Assistance
-   Communication Management
-   Compliance Tracking
-   Customizable Forms
-   Customizable Templates
-   Decision Support
-   Documentation Management
-   Document Management
-   Document Storage
-   Electronic Payments
-   E-Prescribing
-   File Sharing
-   Generative AI
-   Handwriting Recognition
-   HIPAA Compliant
-   Imaging and X-rays
-   Immunization & Allergy Tracking
-   Insurance Eligibility Verification
-   Invoice Management
-   Lab Integration
-   Meaningful Use Certified
-   Medical Billing
-   Medication Database
-   Medication Management
-   Mobile Access
-   Multi-Location
-   ONC-ATCB Certified
-   Order Entry
-   Outcome Assessment Tools
-   Patient Portal
-   Patient Records Management
-   Patient Scheduling
-   Reminders
-   Reporting & Statistics
-   Revenue Management
-   Task Management
-   Telemedicine Integration
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/89392/drchrono-Practice-Management/#features)

### Recognition

No recognitions have been awarded to Valant EHR Suite

No recognitions have been awarded to DrChrono

### Deployment & support

Valant EHR Suite

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

DrChrono

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Valant EHR Suite

-   By Valant Medical Solutions
-   Located in United States
-   Founded in 2005

DrChrono

-   By DrChrono
-   Located in United States
-   Founded in 2009

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