# Compare Valant EHR Suite vs athenaOne 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Valant EHR Suite and athenaOne based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/81298-98735/Valant-Behavioral-Health-EHR-vs-athenaOne

---

# Valant EHR Suite vs athenaOne Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Valant EHR SuiteathenaOne2/4 selected

[Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.2 (338)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.8 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/)

[## Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.2 (338)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

Starting Price

Contact vendor

Value-for-Money

4

Functionality

4

Ease of Use

4.1

Customer Service

4.1

Reviews Sentiment

LB

LB

Based on [338 reviews](#user-reviews)

Positive

268

Neutral

33

Negative

37

[## athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.8 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.5

Functionality

3.8

Ease of Use

3.8

Customer Service

3.6

Reviews Sentiment

Based on [910 reviews](#user-reviews)

Positive

633

Neutral

108

Negative

169

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## Summary

* * *

Key features rated by users

Features selected based on 4,591 reviews from mental health software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

82%Fit

High performer

Feature ratings

HIPAA Compliant

4.8

Therapy Notes

4.2

Charting

4.6

EMR/EHR

4.5

Appointment Scheduling

4.7

71%Fit

Missing features

Feature ratings

HIPAA Compliant

4.7

Therapy Notes

NA

Charting

4.2

EMR/EHR

4.3

Appointment Scheduling

4.2

User satisfaction

User satisfaction

4.2

User reviews[338](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

Ease of use

4.1

Functionality

4.0

Value for money

4.0

Customer support

4.1

User satisfaction

3.8

User reviews[910](https://www.capterra.com/p/98735/athenaOne/reviews/)

Ease of use

3.8

Functionality

3.8

Value for money

3.5

Customer support

3.6

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Psychiatry clinicians, therapy clinicians, practice managers, practice owners, Out Patient and IOP/PHP providers and billing managers.

Best for

Physicians, physician executives, clinical managers, practice managers, office administrators, healthcare executives, c-levels, hospital administrators, nurse practitioners, and physician assistants.

## User reviews

Pros & cons

LB

Latoya B.

CEO

> "Based on my experience with multiple EHR and billing suites, including other platforms, Valant stands out—particularly for..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7079242)

KM

Kristen M.

C.E.O., L.P.C.

> "Updates create some issues occassionally so there is a need to submit tickets to Valant when this happens and once you enter a..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6841522)

LB

Latoya B.

CEO

> "Valant also provides strong implementation support for new practices and responsive ongoing help desk support, which adds..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7079242)

SC

Shelby C.

CEO

> "The templates are awful and archaic, telehealth rarely works, new patient portal set up is an administrative nightmare (clients..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#SoftwareAdvice___6466122)

SG

Stacy G.

Clinical Psychologist

> "The clarity within the sections and tabs are helpful, as well as the information being saved so that the same checkmakers or..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6710855)

DYF

Dr. Yolonda F.

Clinician

> "There is too much information on the display which becomes overwhelming to look at and fatigues the eyes after a while."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7056229)

DS

Deana S.

Owner, Therapist

> "Our team likes the way it connects to billing and the client portal."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7147562)

AM

Allison M.

M.D., CEO

> "The prescribing is redundant and requires opening up ten different windows to submit medications into the pharmacies."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7030175)

SW

Scott W.

PMHNP

> "This will be invaluable going forward, especially for prior authorizations that were previously lacking all the information to..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7120320)

RL

Rachel L.

Health Services Supervisor, Nurse Practitioner

> "I needed somewhere to document that was not accessible by all the other district staff. "

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7073683)

MH

Mark H.

Mental Health Counselor

> "We like the treatment plan update, customizable forms for intake and other things that have changed in the last little while."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6618512)

SA

Solomon A.

PMHNP

> "Sometimes, I find that the templates and forms are not as flexible as I would like, which can make it difficult to tailor them..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6473566)

NE

Nasrin E.

Psychologist

> "The best product on the market overall, still worth the expense at this time; if a comprehensive system is desired to make..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7071136)

NK

Nicole K.

Clinician

> "For instance, no options for relational challenges and when looking at depression the drop downs only cover a minimal number of..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6682995)

JW

JILL W.

Therapist

> "Valant is always upgrading and improving its product and keeping up with current needs and demands."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7084558)

NK

Nigel K.

Owner Operator

> "The notes are generated only as pdf files which makes searching through past documents a painful process of downloading each..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188981)

KK

Katrina K.

Provider Owner

> "Younger demographic loves the mobile patient portal app- ease of use- filling out paperwork and attending telehealth sessions..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7041384)

AM

Allison M.

M.D., CEO

> "The system goes down or crashes almost every week or two."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7030175)

SW

Scott W.

PMHNP

> "The Valant EHR has been a valuable tool for five years since opening my private practice. "

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7120320)

MH

Mark H.

Mental Health Counselor

> "I do not like that it is advertised as customizable but the notes portion of it is not truly customizable."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6618512)

SA

Solomon A.

PMHNP

> "This efficiency not only saves me time but also allows me to focus more on providing quality care to my patients."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6473566)

AM

Allison M.

M.D., CEO

> "Secondly, prescribing medications is very clunky with this EMR."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7030175)

KT

Kerry T.

PMHNP-BC

> "I love how Valant is developed just for behavioral health."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7133868)

DYF

Dr. Yolonda F.

Clinician

> "I would not recommend this platform to anyone! If it wasn't pushed on us by leadership I wouldn't even think to use it."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7056229)

Randi R.

Therapist

> "I have a good experience using valant for my client notes and intakes."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6877519)

AM

Allison M.

M.D., CEO

> "Nobody is responding to emails or able to help."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7030175)

AZ

Alishia Z.

Clinical Supervisor

> "It's a simple system with great upgrades and helpful task reminders."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7038055)

MS

Mary S.

Clinical Psychologist

> "The interface between Change Health Care and Valant has been most disappointing; taking months to resolve this issue has..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5077352)

KT

Kerry T.

PMHNP-BC

> "It's easy to learn how to use and there has only been one time that it wasn't working for a short amount of time."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7133868)

DH

Dina H.

Clinical Director

> "There are way too many clicks to get to things like if a payment has been made, having to record a session when just should just..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5074560)

AG

Armande G.

Psychologist

> "I love scheduler, my notes, the integrates screeners, billing and creation of EDI, there are so many aspects to explore."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___4914729)

AM

Allison M.

M.D., CEO

> "Their customer support is basically non-existant!"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7030175)

RL

Rachel L.

Health Services Supervisor, Nurse Practitioner

> "I have had prompt help when I have had questions and my questions have been resolved. "

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7073683)

LB

Laporsha B.

Office Manager

> "When the website is down and it slows down operations"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6678610)

NK

Nicole K.

Clinician

> "I enjoy scheduling and being able to document within the suite"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6682995)

VD

Vanessa D.

Mental Health Counselor

> "Most likely, your computer will have to adjust to any/all updates made; there will also be bugs not yet worked out of the..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___4912124)

QT

Quoc T.

medical

> "User-Friendly Interface: The interface is intuitive and well-designed, making it easy to navigate and perform daily tasks..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6361054)

KH

Kendra H.

Licensed Independent Mental Health Practitioner

> "Also, the inability to apply a credit card payment for insurance payments similar to how you can with patient payments is..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5084525)

LT

Lisa T.

Therapist

> "Pretty good, as I like the various options provided for adult and or child intake notes."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6623196)

KH

KIMBERLY H.

Licensed Professional Counselor

> "Customer service now does not respond as quickly as they used to."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6349920)

BS

Breanna S.

Clinical Director

> "My clinicians love the platform. "

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7055427)

DP

Deborah P.

Office mngr

> "A lot of clients have trouble getting onto the portal because it is not supported by many browsers. And a lot of clients use..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5080063)

SA

Solomon A.

PMHNP

> "One of the standout features for me is how easily I can access patient information."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6473566)

NK

Nigel K.

Owner Operator

> "No personalization of notes/documents beyond the provided templates, many of which are outdated and redundant."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188981)

SK

Stacy K.

Nurse Practitioner

> "They all stay with it because it keeps on developing really well for Behavioral Health"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7040758)

NK

Nigel K.

Owner Operator

> "Notes are difficult to customize and the available options are often outdated and include multiple redundant options."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188981)

DL

Deann L.

Owner and Psychiatric Mental Health Practitioner

> "Met with Micah at NEI - very helpful in generating a clinical template that meets my practice needs."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6573780)

AM

Amelia M.

Clinic Director

> "There are too many tabs in the therapy progress notes that don't apply to therapists using the platform. "

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6207010)

MD

Michael D.

Insurance Verification - Billing Specialist

> "Its a perfect EMR software for an ideal company with Behavioral heath or any medical company, it easy to navigate, user friendly."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6609903)

JF

Jaclyn F.

clinician

> "not as intuitive as another ones I like, perhaps too many features."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6590532)

DM

David M.

Co Owner, President, Psychiatrist

> "Suicidal sections in the progress notes show how much Valant understands our workflows."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6572414)

RW

Rachel W.

staff

> "The people are very nice and polite that I talk to, but the people who actually do the coding that should be fixing the issues..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5079990)

KK

Katrina K.

Provider Owner

> "We have been with Valant for many years now- it is an excellent system and has supported our full practice for over a decade."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7041384)

KH

Kendra H.

Licensed Independent Mental Health Practitioner

> "I do not like recent changes made to the diagnosis screen (ICD vs. DSM to search for codes)"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5084525)

CM

Carmen M.

COO

> "What I like the most is that is very easy to navigate .love it!"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7051280)

JK

Jillian K.

Director

> "I also hate that we can't send out a link to e-sign documents - so new clients need to make a portal account and then we have to..."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#GetApp___3529422)

JW

JILL W.

Therapist

> "Our clients seem to like it."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7084558)

JM

Jacob M.

President

> "I have connectivity issues with Valant on a regular basis, but I can go to other web sites without trouble at that same time."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5073454)

AZ

Alishia Z.

Clinical Supervisor

> "I noticed that the system is updated all the time and I love this. "

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___7038055)

DK

Danielle K.

Psychiatric Mental Health Nurse Practitioner

> "In general computers are just hard for me."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6573440)

NC

Noelle C.

Administrator

> "I have been using Valant for over ten years successfully for several practices."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6813477)

NK

Nigel K.

Owner Operator

> "Cannot navigate back and forth between prescribing window and pt notes. "

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188981)

DL

Donnie L.

Front Office Coordinator

> "Scheduling software, client (patient) portal is intuitive, easy to understand and learn, navigate."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6708859)

DRD

Dr. Rashesh D.

Psychiatrist

> "Not top notch UX/UI"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6518017)

SA

Solomon A.

PMHNP

> "I really appreciate how Valant streamlines my workflow as a psychiatric nurse practitioner."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6473566)

NK

Nigel K.

Owner Operator

> "There is no benefit of using the software “through” Valant and it is inaccurate to describe it as “integrated”."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188981)

KF

Kathryn F.

psychiatrist, for children adolescents and adults

> "easy to use, I can dictate or type my notes, which gives me so much flexibility"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6364941)

KH

Kendra H.

Licensed Independent Mental Health Practitioner

> "this has made it more time consuming for mental health providers used to DSM codes."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5084525)

BM

Belinda M.

Owner

> "It enabled me to do everything around my practice effectively."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6813000)

CN

Carolina N.

Intake Coordinator

> "the times when the system server acts up bc then we cannot do anything"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188761)

DRD

Dr. Rashesh D.

Psychiatrist

> "Last about 2 yrs or so valant is trying to improve compared to first 5 yrs I had used which is good."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6518017)

BS

Brenda S.

Co-Owner

> "They do not return voicemails and only respond to emails. "

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___4922652)

DRD

Dr. Rashesh D.

Psychiatrist

> "Arguably one of the best EHR for behavioral health I am using for the last 8 yrs"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6518017)

RW

Rachel W.

staff

> "There is no way to apply credit to a different date of service 3)"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5079990)

LY

Lawrence Y.

MD

> "Very easy writing notes with Mobile Notes"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6546798)

HW

HANS W.

Owner and psychiatrist

> "functionality errors with every single update that happens"

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188765)

AR

Ann R.

Executive Assistant/Office Manager

> "It enabled us to discontinue paper files and accommodated remote work."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___5079983)

NK

Nigel K.

Owner Operator

> "It doesn’t sound much but, believe me, these wasted seconds add up over time and grow to become a major annoyance."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6188981)

MH

Mark H.

Mental Health Counselor

> "It definitely is catered to behavioral health professionals and that is easy to see."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6618512)

JH

Josh H.

Director

> "Not easy to navigate."

[See full review](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#Capterra___6790206)

[View Reviews](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

LW

Landon W.

administrator

> "It improves organization, streamlines communication, and supports consistent documentation, even though the learning curve and occasional..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7053746)

AP

Absana P.

Tier II Technician

> "One thing I dislike about athenaOne it how it does not have default Multifactor Authentication, for a health service that contains..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7066716)

BL

Brook L.

Nurse and a patient there

> "Athena One never fails to notify me of my appointment reminders, remind me to do the appointment scheduling necessary with user interface..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7130374)

Erika B.

Licensed Massage Therapist

> "It also has a lot of standard “pop up” responses like the “please allow 48 hours for a response” type thing, which I would guess is set up..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001)

AP

Absana P.

Tier II Technician

> "I enjoyed the simplicity of the interface, it doesn't feel overwhelming and it's clear options of "Home, Appointment, Billing & Payments,..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7066716)

NG

Nora G.

CEO and owner

> "I do have an extensive practice with many billing items; we do EKG, ABI, diabetic retinal exams, and a robust continuity of care; there are..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6685790)

BL

Brook L.

Nurse and a patient there

> "Athena One is the reason my mental and physical health is thriving again because it notifies me of all appointments, reminds me of all..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7130374)

GT

George T.

CEO and CMO

> "You can run hundreds of reports-but when the software doesn't help in your dx or tx selection, or getting paid-----the reports are..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153)

HS

Heather S.

Office Manager

> "It has features for running reports, creating you own reports, care management features, and able to interface with other companies easily."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7044692)

HR

Haley R.

registrar

> "I did run into some frustrating moments, especially when it came to customer support. When I had a question or needed help, the response..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404)

VR

Verified Reviewer

Software Support Analyst

> "Managing scheduling, electronic health records, billing, and patient communication is nice."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7102585)

Erika B.

Licensed Massage Therapist

> "It’s like those pop up responses are supposed to be “helpful” to confirm a message was sent/received… but in reality comes across more as..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001)

EH

Elizabeth H.

MYSELF

> "I like Athenaone because it allows me to have access to my doctor/patient information at all times. "

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7077387)

Erika B.

Licensed Massage Therapist

> "These are my regular ongoing providers that I expect to know incredibly detailed private personal information about me, and instead it is..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001)

KS

Kimberly S.

Patient Service Representative

> "This allows me to complete my billing, to be able to accurately check in and check out, to schedule for the next appointment, and to..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6800355)

JM

Jeffrey M.

MD

> "They increase the cost based, and it is based on gross revenue - so like everything in medical, you work harder and everyone takes a bigger..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___6552758)

LAC

Leigh Ann C.

Office Manager

> "The best part is how when a patient sends a message you can add whom they want to speak with, and it keeps a trail of everyone they have..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6710425)

JS

John S.

Physician

> "The worst thing is that they do not forward correspondence to you from CBE from Medicare trying to recover overcharges. "

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7032168)

LN

LAUREL N.

Patient Coordinator

> "It's an all-encompassing software, from checking in guests, to viewing EMRs, faxing documents, and communicating with patients; there is..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6504219)

PS

Patricia S.

EHR Support Analyst

> "The cross permissions are a headache especially when we have non-clinical staff get clinical functions when not needed."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7039359)

Reneisha H.

Clinical and Administrative Support - Medical Assistant

> "I also appreciated the overall responsiveness and accessibility of important patient information throughout the system."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7147953)

Erika B.

Licensed Massage Therapist

> "Basically it feels belittling and minimizing and just furthers the narrative that doctors can’t be bothered to communicate directly to..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6840001)

AS

Amy S.

intake specialist

> "I feel it saves valuable time and that benefits both office staff and the patient. "

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7103675)

VR

Verified Reviewer

Personal

> "Email notification lag. When you receive a message from your doctor, they will send an email to notify you, but the email comes hours after..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6449623)

AP

Absana P.

Tier II Technician

> "Sending and receiving messages was simple, but I would appreciate if it went straight to my phone messages."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7066716)

TW

Tabatha W.

Nurse Supervisor

> "The system can be slow at times."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7089213)

LM

Laura M.

Parent

> "The ease of use for the providers and customers makes this a medical charting system that is wonderful for small business owners and..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7036688)

IA

Irwin A.

owner, physian

> "Reimbursement money gets shifted thru a separate bank, and this added to loss of repsonsibility of "where is my money?""

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949)

SS

Stacey S.

Instructor

> "I find having multiple categories right on the home page makes access accessing what I need extremely convenient."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6859918)

GT

George T.

CEO and CMO

> "Their patient follow up software is mediocre as well as their "bells and whistles"."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153)

KA

Kathleen A.

Medical assistant

> "I think this is a great platform to use when booking appointment and and speaking to your doctor directly."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7117296)

WN

Wilson N.

SLP and owner

> "I would say that the billing crisis we found ourselves in a previous broken system could not have resolved without our coming on board and..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6684425)

LM

Laura M.

Parent

> "Appointment scheduling and user interface is of the highest quality with this product."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7036688)

WH

Wren H.

Scheduling

> "On top of that, they'll send you the same script that DOES NOT answer your questions/comments/concerns instead of address the problem, then..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6208398)

VR

Verified Reviewer

Owner

> "AthenaOne is powerful and can seriously streamline your practice if you want one system for everything."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6871888)

EM

Erica M.

Administrative Assistant

> "They cannot see any results, billing, etc and that can be a pain."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852588)

ZZ

Zoë Z.

Receptionist

> "The interface is clean, but sometimes it feels a bit busy with a lot of information on the screen, which can be a little confusing at..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6731082)

GT

George T.

CEO and CMO

> "Changed our coding without notification or permission and made it worse."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153)

HR

Haley R.

registrar

> "I've been using athenaOne for a few months now, and I have to say, it's made a world of difference in how I manage my practice."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404)

VR

Verified Reviewer

Software Support Analyst

> "Patients are not as fond of it."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7102585)

VR

Verified Reviewer

Medical scheduling

> "AthenaOne offers an intuitive interface and seamless integration of EHR and practice management tools."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6471015)

BB

Bennett B.

Partner physician

> "Poor, we were promised that it was going to do machine learning so that it would learn our protocols and tendencies, I have seen none of..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6407745)

HR

Haley R.

registrar

> "I appreciate that I get regular updates, which gives me peace of mind."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7125404)

GT

George T.

CEO and CMO

> "They take forever to fix issues-if they can."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153)

ML

Mandy L.

Superuser

> "AthenaOne is cohesive - it has nearly all the features we need for managing medical records, charting, communicating with patients,..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___4912612)

JS

John S.

Physician

> "Never following up on claims and then just stating that it's not their responsibility."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7032168)

JM

Julia M.

Receptionist

> "I love how convenient it is to authorize insurance, take payments and print out chart information for our patients."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6801543)

VR

Verified Reviewer

National Sales Manager

> "It becomes very difficult to navigate individual client charts."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6545650)

TE

Taya E.

Medical Assistant

> "I love that with the recent update you can now see the phone number and insurance on your screen during intake."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6810136)

GT

George T.

CEO and CMO

> "Unable to solve problems in a timely manner."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852153)

BS

Brittany S.

Owner

> "I love that I can go back and read the doctor’s notes print any doctors excuses?"

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7046796)

LW

Landon W.

administrator

> "Also, it's expensive!"

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7053746)

HR

Hannah R.

Billing Specialist

> "From scheduling, to messaging, to viewing test results, this platform does it all."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6687095)

SK

Shawnalee K.

Billing Manager

> "It also was not very patient friendly for logging in/out of the portal."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6743910)

VR

Verified Reviewer

Personal

> "Provides easy access to health records, test results, and messaging."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6449623)

SK

Shawnalee K.

Billing Manager

> "My customer support system was not that great, and it was a bit frustrating."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6743910)

SS

Susan S.

Office Manager

> "The best feature is the live chat function that allows you access any assistance/troubleshooting needed in real time."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6220965)

TP

Tamara P.

LPN

> "Too many clicks. "

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6850878)

EM

Erica M.

Administrative Assistant

> "I like that I can easily get to billing and messages."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6852588)

IA

Irwin A.

owner, physian

> "Difficult to get from one section to another, and the instructions to do so are hard to find."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949)

MD

Makayla D.

Assistant Manager

> "It's really nice to see my bills in order of the oldest ones first as well."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6859119)

JM

Jeffrey M.

MD

> "I am frustrated with the crashes and increasing cost and to switch is always an issue"

[See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___6552758)

HR

Hannah R.

Billing Specialist

> "athenaOne streamlines your experience in communicating instantly with your healthcare providers."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6687095)

ZZ

Zoë Z.

Receptionist

> "The home page is overwhelming and difficult to navigate."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6731082)

KS

Kimberly S.

Patient Service Representative

> "Overlooking the freezing part of the program it makes my work day easier then what it would be without."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6800355)

VR

Verified Reviewer

Medical scheduling

> "Overall, navigation can feel cumbersome, affecting overall user experience."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6471015)

KA

Kathleen A.

Medical assistant

> "It is very convenient and easily accessible."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7117296)

RJ

Rachel J.

Solution Architect

> "The report builder is abit cumbersome and difficult to use."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6561301)

MD

Makayla D.

Assistant Manager

> "AthenaOne is great when it comes to communication and bill payment."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6859119)

TE

Taya E.

Medical Assistant

> "Some cons I have experienced are that sometimes it is slow to load."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6810136)

VR

Verified Reviewer

Owner

> "Enjoyed the simplicity of integration and implementation."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6871888)

MB

Miranda B.

Precert Specialist

> "It is not easy to update patient insurance information."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6443931)

NG

Nora G.

CEO and owner

> "There have been multiple times that I grow in directions that Athena One found for me. "

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6685790)

MY

Michelle Y.

Student

> "The overall aesthetics that may seem intimidating to the average user"

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6703422)

CJ

Cara J.

Campus Coordinator

> "Initially, it does take some time but very worth the investment."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6831896)

IA

Irwin A.

owner, physian

> "Initial startup failed and I lost a lot of money initially."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949)

IA

Irwin A.

owner, physian

> "little after initial signup.\\Did like the problem list being available."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6513949)

JS

John S.

Physician

> "YOU WILL LOSE THOUSANDS OF DOLLARS !!!"

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___7032168)

RJ

Rachel J.

Solution Architect

> "Continuous improvement of product and its integration offerings."

[See full review](https://www.capterra.com/p/98735/athenaOne/#Capterra___6561301)

DK

Dale K.

MD, surgeon

> "This is being blamed on "inflation" but obviously inflation alone will increase their withholding since they are on a percentage of..."

[See full review](https://www.capterra.com/p/98735/athenaOne/#SoftwareAdvice___5099688)

[View Reviews](https://www.capterra.com/p/98735/athenaOne/reviews/)

## User interface

4.16 (338)

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)

3.79 (910)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

API

120

Important

Valant EHR Suite

Top features

29/35

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Invoice Management
-   Lab Integration
-   Medical Billing
-   Medication Management
-   Mobile Access
-   Outcome Assessment Tools
-   Patient Portal
-   Reporting & Statistics
-   Role-Based Permissions
-   Secure Messaging
-   Teletherapy
-   Template Management
-   Therapy Notes
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/#features)

athenaOne

15/35

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Scheduling
-   Calendar Management
-   Charting
-   Claims Management
-   Confirmations/Reminders
-   Customizable Reports
-   Document Management
-   Electronic Payments
-   Electronic Signature
-   Employee Management
-   EMR/EHR
-   E-Prescribing
-   For Group Therapy
-   For Substance Abuse Therapy
-   Generative AI
-   HIPAA Compliant
-   Initial Assessments
-   Invoice Management
-   Lab Integration
-   Medical Billing
-   Medication Management
-   Mobile Access
-   Outcome Assessment Tools
-   Patient Portal
-   Reporting & Statistics
-   Role-Based Permissions
-   Secure Messaging
-   Teletherapy
-   Template Management
-   Therapy Notes
-   Treatment Planning
-   Workflow Management

[See all features](https://www.capterra.com/p/98735/athenaOne/#features)

### Recognition

No recognitions have been awarded to Valant EHR Suite

athenaOne is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Valant EHR Suite

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

athenaOne

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Valant EHR Suite

-   By Valant Medical Solutions
-   Located in United States
-   Founded in 2005

athenaOne

-   By athenahealth
-   Located in United States
-   Founded in 1997

## Popular Comparisons

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[Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.16 (338)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

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[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/)

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Contact vendor for pricing

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[Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.16 (338)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

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Contact vendor for pricing

Price

$49/month

4.0

Features

4.3

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/81298-130710/Valant-Behavioral-Health-EHR-vs-SimplePractice)

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/)

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[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[4.56 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Contact vendor for pricing

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[View full comparison](https://www.capterra.com/compare/98735-130710/athenaOne-vs-SimplePractice)

[Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.16 (338)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

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Contact vendor for pricing

Price

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Features

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[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/)

vs

[Mend](https://www.capterra.com/p/165634/Mend-App/)[4.60 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.8

Features

4.5

3.8

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/98735-165634/athenaOne-vs-Mend-App)

[Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.16 (338)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

vs

[Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.0

Features

4.4

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/81298-180899/Valant-Behavioral-Health-EHR-vs-Alleva)

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/)

vs

[EHRYourWay](https://www.capterra.com/p/118789/EHR-YOUR-WAY/)[4.88 (528)](https://www.capterra.com/p/118789/EHR-YOUR-WAY/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

3.8

Features

4.8

3.8

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/98735-118789/athenaOne-vs-EHR-YOUR-WAY)

[Valant EHR Suite](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/)[4.16 (338)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

vs

[CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[4.73 (829)](https://www.capterra.com/p/124769/CounSol-com/reviews/)

Contact vendor for pricing

Price

$49.95/month

4.0

Features

4.5

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/81298-124769/Valant-Behavioral-Health-EHR-vs-CounSol-com)

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/)

vs

[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Contact vendor for pricing

Price

$300

3.8

Features

3.9

3.8

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/31268-98735/NextGen-Ambulatory-EHR-vs-athenaOne)