# Compare CollaborateMD vs EZClaim 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare CollaborateMD and EZClaim based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/81299-106348/CollaborateMD-PMS-vs-EZClaim-Medical-Billing

---

# CollaborateMD vs EZClaim Features and Cost Comparison

Last updated April 2nd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CollaborateMDEZClaim2/4 selected

[CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[4.1 (113)](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/)

[EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.5 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

[## CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[4.1 (113)](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/)

Starting Price

$235.00/month

Value-for-Money

4

Functionality

4

Ease of Use

4.1

Customer Service

3.8

Reviews Sentiment

JV

MR

Based on [113 reviews](#user-reviews)

Positive

88

Neutral

5

Negative

20

[## EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.5 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

Starting Price

$149.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [128 reviews](#user-reviews)

Positive

118

Neutral

9

Negative

1

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## Summary

* * *

Key features rated by users

Features selected based on 1,848 reviews from medical billing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

71%Fit

Missing features

Feature ratings

HIPAA Compliant

4.7

Charting

NA

Billing & Invoicing

4.4

Claims Management

4.2

Appointment Management

4.4

71%Fit

Missing features

Feature ratings

HIPAA Compliant

4.6

Charting

NA

Billing & Invoicing

4.6

Claims Management

4.4

Appointment Management

4.3

User satisfaction

User satisfaction

4.1

User reviews[113](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/)

Ease of use

4.1

Functionality

4.0

Value for money

4.0

Customer support

3.8

User satisfaction

4.5

User reviews[128](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.5

Customer support

4.5

Price starts from

Price starts from

$235Other, Per Month

-   Free version
-   Free trial

Price starts from

$149Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

CollaborateMD’s easy to learn practice management and medical billing software is designed for medical practices and medical billing companies of any size or specialty.

Best for

EZClaim Medical Billing Software is a user-friendly, cost-effective medical billing system with a robust credit card processing option for the small-to-medium size offices.

## User reviews

Pros & cons

JV

JUDITH V.

OWNER

> "CollaborateMD offers a user-friendly interface that makes navigating billing and claim management..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7024628)

TB

Traci B.

Owner Billing Manager Administrator

> "They need to have more than one option for this feature. Because you use Global Payments and..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7020471)

MR

Monet R.

Physician Billing Manager

> "The reporting features are a big plus, I really like being able to create our own reports."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7027486)

JV

JUDITH V.

OWNER

> "Customizing reports can sometimes be time-consuming, and claim scrubbing rules occasionally..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7024628)

PY

Paul Y.

Administrator

> "The system is efficient and easy to use for claims processing and payment processing. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7020177)

MK

Mikey K.

Billing Manager

> "They are extremely hard to work with, they over sale you on the capabilities of the system, and..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7098816)

JA

Jazmine A.

Billing Office Manager

> "We love CollaborateMD's customizable reporting."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7020186)

BW

Bethany W.

Billing and Coding Coordinator

> "The "statement batch print" search features do not function properly when a mix of electronic and..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341933)

PY

Paul Y.

Administrator

> "The integration with our EMR is excellent. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7020177)

LS

Lindsey S.

Owner

> "There are so many errors still happening and I need proper assistance to make sure things are..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6826009)

RM

Regine M.

Director

> "The customer service is also very knowledgeable and helpful."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7018911)

KB

Kern B.

Owner

> "Terrible, no help for set up, trying to get you as a physician to call and interact with billing..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6695320)

SA

Sandy A.

doctor

> "Customer support is excellent and it always there if you have any questions. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7022352)

JL

Julian L.

Administrator

> "We signed up 10 years ago, if I get to redo, hell no in picking CollaborateMD. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___7078461)

JD

Jennifer D.

Billing

> "I am able to get help when needed and my staff is able to navigate well through the system."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341466)

TB

Traci B.

Owner Billing Manager Administrator

> "I am not impressed with the lack of knowledge of the support staff, especially since the sale of..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7020471)

BS

Brandi S.

Co-Owner

> "I also like that you can view the patient account from many different areas."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341464)

BS

Brandi S.

Co-Owner

> "Another major issue I have is the pricing model. Why is everything nickel and dimed to death for a..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341464)

RS

Rebecca S.

Office ManagerBiller

> "Good but could certainly improve their customer services and timely response to issues when help..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6351662)

AZ

Ashley Z.

President

> "Some pieces are missing for laboratory billing like client billing and invoicing."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6394473)

LS

Lindsey S.

Owner

> "The system may be great once I get it set up to work like it needs too."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6826009)

AC

Annette C.

Billing Manager

> "There was a problem with an ERA last week and I cannot settle the claim because he didn't know how..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6821346)

KF

Korvan F.

Medical Biller

> "I most liked the ease of use, the flexibility in functionality, the integration with our EMR, and..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6344303)

AC

Annette C.

Billing Manager

> "I really do not think my trainer has ever entered a claim so they really can't see what I see and..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6821346)

KG

KATHLENA G.

OFFICE MANAGER

> "I LIKE THAT IT HELPS ME WITH DEALING WITH INSURANCE CLAIMS"

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341510)

JL

Julian L.

Administrator

> "They DO NOT have the heart to help you although they take the fees. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___7078461)

TB

Traci B.

Owner Billing Manager Administrator

> "It has been pretty easy to use since I first started using it in 2011. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7020471)

MR

Margo R.

Medical biller

> "I think there may be a little too much on the tabs-"

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6822197)

SG

Sherlynn G.

Clinic Manager

> "Overall it has been a very good experience and it is way better than the old system our office..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6822239)

AC

Annette C.

Billing Manager

> "I cannot get anyone to answer my emails. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6821346)

JC

Joey C.

Operations

> "The integration with our EHR is the most important part by far."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6340034)

LS

Lindsey S.

Owner

> "The setup process has been a disaster."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6826009)

SG

Sherlynn G.

Clinic Manager

> "It makes my job way easier than before."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6822239)

OE

OLGA E.

MD

> "not being able to use all the features for the price we paid"

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341711)

SG

Sherlynn G.

Clinic Manager

> "I really enjoy the chat feature."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6822239)

AC

Annette C.

Billing Manager

> "My business is in limbo. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6821346)

JD

Jennifer D.

Billing

> "I like the ease of navigating through the software and the record keeping."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341466)

DV

Doreen V.

Director of Finance

> "We have not yet experienced any cons, therefore do not have any items to report being liked least."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341776)

KF

Korvan F.

Medical Biller

> "By the time training was complete, I was fully equipped to work with CollaborateMD."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6344303)

CA

Cyndi A.

Office Manager

> "No genuine concern for their clients whatsoever."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6405295)

JB

Jessica B.

Executive Director

> "Its easy to use and provides all the information needed for our team."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6340404)

AW

Andrea W.

Medical Billing Manager

> "A little tedious to use."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341785)

OE

OLGA E.

MD

> "In general, so far we are very happy, we like the learning center because we can use it any time..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341711)

TP

Tracy P.

Owner

> "Seems expensive"

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6342022)

BS

Brandi S.

Co-Owner

> "Overall there are good things about CMD, but honestly if I had it to do over, I would not have..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341464)

MP

Molly P.

Co-owner

> "It used to be really hard to talk to someone, but that has changed recently. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___6009042)

MR

Margo R.

Medical biller

> "Excellent customer service."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6822197)

RB

Russell B.

Physician

> "We are now being charge a $250 penalty per month because their own clearinghouse hasn't done its..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___4660845)

MR

Margo R.

Medical biller

> "The training was phenomenal."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6822197)

RB

Russell B.

Physician

> "The clearinghouse does not even support Medicare Advantage and Medicaid products in our state. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___4660845)

MP

Molly P.

Co-owner

> "There are some features that allow me to view claims more easily, but that's it."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___6009042)

RB

Russell B.

Physician

> "Likewise, an eligibility check doesn't go through and you must do it again. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___4660845)

MF

Megan F.

Executive Director

> "Functionality for the money is good."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6342918)

MW

Max W.

Physician/owner

> "It was nearly impossible to get someone on the phone if there was an issue. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___4599962)

TP

Tracy P.

Owner

> "Easy to use once you understand it"

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6342022)

MW

Max W.

Physician/owner

> "I've sent over $30,000 to this company over the past decade and was treated horribly in the end. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___4599962)

LH

Latosha H.

Certified Surgical First Assist

> "Very affordable and the software is easy to navigate."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6338487)

RB

Russell B.

Physician

> "ZERO and I mean ZERO customer service when things go wrong. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___4660845)

AB

Alexandra B.

medical biller

> "It is easy to use and the custom reports are so helpful and easy to use."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___4837301)

NB

Natalia B.

Practice Manager

> "The feature to run reports is not easy to understand"

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___3731392)

SS

SLOAN S.

OFFICE MANAGER

> "I liked most that in scheduling/calendar area you could at a very quick glance differentiate..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2845659)

SL

Samantha L.

Business Analyst

> "Also it is not possible to use CMD reminders just on certain providers, you have to do them all. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2924129)

SS

SLOAN S.

OFFICE MANAGER

> "The scheduling platform that Collaborate offered was very user friendly and offered a lot of..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2845659)

GD

Geoffrey D.

CEO

> "No way of storing encrypted credit cards."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___3383620)

SS

SLOAN S.

OFFICE MANAGER

> "Initially when I started using this program I was new to everything and had never even done..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2845659)

SL

Sheryl L.

Owner practice manager

> "Not user friendly."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___3614274)

EC

Erin C.

Owner

> "I also love that you can customize reports and export them into formats that can be edited for..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2923938)

LF

Leah F.

Billing Supervisor

> "Claims showing on rejection report that weren’t actually rejected"

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2929714)

RB

Russell B.

Physician

> "The program is easy to use and provides full reporting capabilities. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___4660845)

GG

Gary G.

physician

> "CollaborateMD has become the biggest problem in running my practice."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___3335085)

PS

Patricia S.

Accountant

> "Can easily create any custom report wanted."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2923990)

SL

Samantha L.

Business Analyst

> "So we cannot take advantage of this feature the way we would like to."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2924129)

NB

Natalia B.

Practice Manager

> "Easy to use in the most common functions."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___3731392)

AS

Abigail S.

Coding Specialist

> "The fact that it freezes a lot and takes a while for it to start working again. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2410047)

Vishal P.

Senior AR Associate

> "Simple and excellent."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___3799102)

JN

JENIFER N.

ADMIN

> "LIKE THE CODE WERE ENTERED WRONG"

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2924218)

[View Reviews](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/)

HH

Heather H.

Medical Billing Specialist and company president

> "Using spreadsheet style "cells" throughout the program you can easily search for items, or edit bulk items in just a few..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101619)

KH

Kathy H.

Medical Billing, Credentialing and Contracting

> "Not fully integrated with Practice Fusion. When patient demo updates are made in Practice Fusion the office has to make..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101311)

Onel M.

OWNER, MLS, BSc, CPC

> "The layout is straightforward, the functions are clearly labeled, and the learning curve is minimal, which helps clients..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101247)

HM

Heather M.

PM

> "It is frustrating as the administrator that I cannot reset the passwords for my staff, especially given that we have..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102455)

Jackson B.

Contracts Manager

> "Overall, EZClaim is very helpful for billing our so-called "standard" claims, but it presents challenges around..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101646)

HM

Heather M.

PM

> "Cannot hide/remove fields that do not apply to our practice. That a claim does not open to the date field and to the POS..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102455)

HM

Heather M.

PM

> "I That it is now a cloud based service and I do not have to be onsite to access the database as I work in a different..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102455)

DM

Denise M.

Senior Controller

> "This results in large distortion of unpaid claims and make Accounts Receivable management very difficult."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101222)

MH

Megan H.

Utilization and Billing Specialist

> "I also really love the responsiveness of the help team. When I ran into a big problem I couldn't figure out, I got to have..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101276)

LN

Leslie N.

Office Manager

> "You have to reset your password quarterly and some computers don’t allow the easy reset so you have to call for help."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101297)

Cameron F.

Director of Operations

> "From navigating billing, payments, and even addressing support tickets, the whole team has been great and supportive"

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101520)

Jackson B.

Contracts Manager

> "The overall design is a bit dated and the exported reports are formatted in a challenging way to make useful."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101646)

MH

Megan H.

Utilization and Billing Specialist

> "I also like that I am able to leave myself detailed notes to refer to in each claim."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101276)

KP

Krystin P.

Revenue Cycle Coordinator

> "Wish there were more options on formatting statements, the info can appear all smushed together."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7118567)

Elena S.

Billing nanager

> "Real live eligibility with Trizetto combination is a great tol to speed up the billing process."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101443)

MS

Maggie S.

Office Manager

> "It can be frustrating having to add the last four digits of the nine digit zip code."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7103122)

BK

Beth K.

Controller

> "We are easily able to load our data into the system from our EMR."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101271)

Onel M.

OWNER, MLS, BSc, CPC

> "That mindset weakens trust, damages long‑term relationships, and ultimately harms the organization’s reputation."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101247)

TM

Tina M.

Biller

> "I use it for several different providers and it has exactly what I need for my crazy work life."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101388)

EK

Elena K.

Billing Specialist

> "It can be a little difficult to find the right report and include the correct information on it."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7106306)

Cameron F.

Director of Operations

> "Its ability to integrate and communicate with other software systems has been especially valuable."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101520)

WS

Wylon S.

Billing Manager

> "Resetting remote passwords without support is difficult."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101572)

VR

Verified Reviewer

Systems Engineer

> "Our system is hosted by EZClaim and we've never had to deal with an outage from EZClaim."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101433)

Onel M.

OWNER, MLS, BSc, CPC

> "At times, there can be a delayed response when urgent help is needed."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101247)

AC

Alisha C.

Owner

> "I have used multiple billing software and this has an easy flow for insurance collections."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101548)

YY

Yury Y.

Billing

> "Inability to access or slowness are often reported by the users."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102097)

Hanli V.

President

> "I love how detailed the software is and covers everything we need from an RCM standpoint."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101299)

MS

Melanie S.

Billing Director

> "It is hard to set up a report to get the exact information needed. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101208)

MC

Michael C.

President

> "They have grown with us and their platform is easily one of the best deals in the medical billing space."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101426)

HM

Heather M.

PM

> "Cannot build custom reports."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102455)

SF

Shanetrice F.

MEDICAL BILLER, CODER, PCT MANAGER

> "The system emphasizes ease of use and affordability over advanced automation and high-level analytics."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7113801)

Onel M.

OWNER, MLS, BSc, CPC

> "Progress cannot happen when the approach is “take it or leave it.”"

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101247)

KH

Kathy H.

Medical Billing, Credentialing and Contracting

> "Easy to use, useful and easy to understand reports, patient bill pay option now available, patient statement options"

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101311)

HM

Heather M.

PM

> "Cannot have two instances open at once."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102455)

MT

Melinda T.

Office Manager

> "Everyone that has helped was very patient, and walked us through slowly to help us understand. Whenever I needed help, it..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7105393)

MT

Melinda T.

Office Manager

> "After our system crashed we needed help. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7105393)

JC

Jeanette C.

Billing Specialist

> "They are always pleasant and friendly. If resolving my issues was going to take longer than expected they aways kept me..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101483)

JN

Joanne N.

Bookkeeper and Medical Billing Manager

> "Expressed my concerns although same issues occurred again."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102289)

KH

Kristin H.

Owner

> "I have been using ezClaim for about 5 years and haven't seen a software since that I think is better; and I have been on..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101738)

CHERIE F.

ADMINISTRATOR

> "I guess for me, it was time consuming in the very beginning. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7105505)

YY

Yury Y.

Billing

> "Software features fit our, and our clients' needs. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7102097)

MS

Melanie S.

Billing Director

> "Reports - not as user friendly. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101208)

WL

William L.

Accountant

> "Claim processing is simple and reporting is exactly as needed. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7109642)

GR

Giovanna R.

LCSW-R, Sole Proprietor, Owner

> "Integrating the EZClaim billing software with the EZClaim Scheduler, EZClaim Reminder Call, and the EZClaim BillFlash..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2807543)

MS

Melanie S.

Billing Director

> "For the most part, EZClaim is easy to use. If there is an issue, tickets are dealt with in a timely manner."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101208)

CS

CHRISTY S.

Billing Supervisor/Office Manager

> "The program takes a lot more training and use for a new user to be able to be confident in using the system because it is..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2778322)

VR

Verified Reviewer

Office Manager

> "Onboarding team helped our team get set up and ensured everything was running smooth."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101444)

DM

David M.

Chief Operating Officer

> "For example, we use Practice Fusion with EZClaim, but the products are not seamlessly integrated and does create some work..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2764943)

CHERIE F.

ADMINISTRATOR

> "It is user friendly for sure. If you know how to use Windows, then you can teach yourself EZClaim! "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7105505)

DM

David M.

Chief Operating Officer

> "The only other thing I would mention is that there is no weekend or after hour support, which can be frustrating when we..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2764943)

KO

Karina O.

Senior Billing and Collections Specialist

> "overall experience is 7/8/10. if the suggestions I gave were updated than definitely could make it a 8.3/10."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101343)

CS

CHRISTY S.

Billing Supervisor/Office Manager

> "The process of switching from Ezclaim Advanced to Ezclaim Premier for our business was much more complicated and time..."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2778322)

DM

Denise M.

Senior Controller

> "Reports are good as long as the imports are succesful"

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101222)

JM

Jana M.

Director of Client Services

> "You cannot use a CSV upload to add many patients at a time."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2741531)

MP

Mary P.

Office Manager

> "The IT department is very professional, personal and helpful when I have any issues with EZClaim."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101290)

DM

David M.

Chief Operating Officer

> "The thing that I like least about EZClaim is its lack of integration with some of the practice management/emr softwares. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2764943)

BK

Brandi K.

CEO

> "The claims are easy to edit and go out smoothly most of the time."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101274)

AA

Alicia A.

Owner

> "We get reminders in NextStep but they do not translate to the scheduler. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2764526)

JB

Jody B.

RN, Office Manager

> "EZClaim is easy to install and integrates well with our EMR. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7103832)

JT

Jessica T.

Billing Specialist

> "Unable to tell how and why claims are denied."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2746896)

MS

Maggie S.

Office Manager

> "The customization and ease of use has been extremely helpful."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7103122)

ER

Elizabeth R.

Owner

> "Some problems accessing the program with in the last year."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2754916)

HH

Heather H.

Medical Billing Specialist and company president

> "Absolutely the best customer service of any software I've ever used, excellent training and tech support."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101619)

LT

Linda T.

President

> "They were patient with this non-computer person and never thought any question, as dumb or repeated was a bad one. "

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2741457)

KO

Karina O.

Senior Billing and Collections Specialist

> "Very user friendly for what needs to be done for a small company."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___7101343)

NB

Nicole B.

VP

> "you took something that was easy to use and made it so complicated ."

[See full review](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#Capterra___2764493)

[View Reviews](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

## User interface

[CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)

4.06 (113)

[EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)

4.52 (128)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

CollaborateMD

Top features

36/47

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Code & Charge Entry
-   Compliance Tracking
-   Credit Card Processing
-   Customer Database
-   Customizable Dashboard
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Dunning Management
-   Electronic Payments
-   E-Prescribing
-   Financial Management
-   Forms Management
-   Generative AI
-   HIPAA Compliant
-   Historical Reporting
-   Insurance Eligibility Verification
-   Invoice History
-   Live Chat
-   Multi-Location
-   Online Intake Forms
-   PACS Integration
-   Payment Collection
-   Practice Management
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Reporting
-   Records Management
-   Reminders
-   Remittance Advice
-   Reporting & Statistics
-   Revenue Management
-   Scheduling
-   Secure Data Storage
-   Self Service Portal
-   Workflow Management

[See all features](https://www.capterra.com/p/81299/CollaborateMD-PMS/#features)

EZClaim

26/47

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Code & Charge Entry
-   Compliance Tracking
-   Credit Card Processing
-   Customer Database
-   Customizable Dashboard
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Dunning Management
-   Electronic Payments
-   E-Prescribing
-   Financial Management
-   Forms Management
-   Generative AI
-   HIPAA Compliant
-   Historical Reporting
-   Insurance Eligibility Verification
-   Invoice History
-   Live Chat
-   Multi-Location
-   Online Intake Forms
-   PACS Integration
-   Payment Collection
-   Practice Management
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Reporting
-   Records Management
-   Reminders
-   Remittance Advice
-   Reporting & Statistics
-   Revenue Management
-   Scheduling
-   Secure Data Storage
-   Self Service Portal
-   Workflow Management

[See all features](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/#features)

### Recognition

No recognitions have been awarded to CollaborateMD

No recognitions have been awarded to EZClaim

### Deployment & support

CollaborateMD

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

EZClaim

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

CollaborateMD

-   By CollaborateMD
-   Located in United States
-   Founded in 1999

EZClaim

-   By EZClaim
-   Located in United States
-   Founded in 1997

## Popular Comparisons

[CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[4.06 (113)](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/)

vs

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[View full comparison](https://www.capterra.com/compare/81299-129169/CollaborateMD-PMS-vs-Tebra)

[EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.52 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

vs

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$149/month

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4.6

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[View full comparison](https://www.capterra.com/compare/106348-129169/EZClaim-Medical-Billing-vs-Tebra)

[CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[4.06 (113)](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/)

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$235/month

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[View full comparison](https://www.capterra.com/compare/81299-124590/CollaborateMD-PMS-vs-EMA)

[EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.52 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

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$149/month

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Contact vendor for pricing

4.4

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4.6

Ease of Use

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[View full comparison](https://www.capterra.com/compare/45512-106348/ZirMed-vs-EZClaim-Medical-Billing)

[CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[4.06 (113)](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/)

vs

[Waystar](https://www.capterra.com/p/45512/ZirMed/)[4.44 (205)](https://www.capterra.com/p/45512/ZirMed/reviews/)

$235/month

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[View full comparison](https://www.capterra.com/compare/45512-81299/ZirMed-vs-CollaborateMD-PMS)

[EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.52 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

vs

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (490)](https://www.capterra.com/p/178984/Jane-App/reviews/)

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[CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[4.06 (113)](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/)

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[ChiroFusion](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/)[4.71 (589)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/)

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4.4

Features

4.4

4.6

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[CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[4.06 (113)](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/)

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[EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.52 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

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4.0

Features

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[EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.52 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

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