# Compare CollaborateMD vs eClinicalWorks 2026 | Capterra > Unsure of what to choose? Check Capterra to compare CollaborateMD and eClinicalWorks based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/81299-120360/CollaborateMD-PMS-vs-eClinicalWorks --- # CollaborateMD vs eClinicalWorks Features and Cost Comparison Last updated April 2nd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: CollaborateMDeClinicalWorks2/4 selected [CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[4.1 (113)](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/) [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.3 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) [## CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[4.1 (113)](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/) Starting Price $235.00/month Value-for-Money 4 Functionality 4 Ease of Use 4.1 Customer Service 3.8 Reviews Sentiment JV MR Based on [113 reviews](#user-reviews) Positive 88 Neutral 5 Negative 20 [## eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.3 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) Starting Price $449.00/month Value-for-Money 3 Functionality 3.4 Ease of Use 3.3 Customer Service 2.8 Reviews Sentiment Based on [396 reviews](#user-reviews) Positive 213 Neutral 61 Negative 122 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 1,894 reviews from medical billing software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 71%Fit Missing features Feature ratings HIPAA Compliant 4.7 Charting NA Billing & Invoicing 4.4 Claims Management 4.2 Appointment Management 4.4 67%Fit Missing features Feature ratings HIPAA Compliant 4.2 Charting 3.4 Billing & Invoicing NA Claims Management 3.5 Appointment Management 4.3 User satisfaction User satisfaction 4.1 User reviews[113](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/) Ease of use 4.1 Functionality 4.0 Value for money 4.0 Customer support 3.8 User satisfaction 3.3 User reviews[396](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) Ease of use 3.3 Functionality 3.4 Value for money 3.0 Customer support 2.8 Price starts from Price starts from $235Other, Per Month - Free version - Free trial Price starts from $449Per User, Per Month - Free version - Free trial Best for Best for CollaborateMD’s easy to learn practice management and medical billing software is designed for medical practices and medical billing companies of any size or specialty. Best for We offer innovative, customizable solutions for every setting, including primary care offices, ambulatory surgical centers, health centers, hospitals, and mobile clinics, and more than 50 specialties. ## User reviews Pros & cons JV JUDITH V. OWNER > "CollaborateMD offers a user-friendly interface that makes navigating billing and claim management..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7024628) TB Traci B. Owner Billing Manager Administrator > "They need to have more than one option for this feature. Because you use Global Payments and..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7020471) MR Monet R. Physician Billing Manager > "The reporting features are a big plus, I really like being able to create our own reports." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7027486) MK Mikey K. Billing Manager > "They are extremely hard to work with, they over sale you on the capabilities of the system, and..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7098816) PY Paul Y. Administrator > "The system is efficient and easy to use for claims processing and payment processing. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7020177) JV JUDITH V. OWNER > "Customizing reports can sometimes be time-consuming, and claim scrubbing rules occasionally..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7024628) JD Jennifer D. Billing > "I am able to get help when needed and my staff is able to navigate well through the system." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341466) BW Bethany W. Billing and Coding Coordinator > "The "statement batch print" search features do not function properly when a mix of electronic and..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341933) BS Brandi S. Co-Owner > "I also like that you can view the patient account from many different areas." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341464) LS Lindsey S. Owner > "There are so many errors still happening and I need proper assistance to make sure things are..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6826009) JA Jazmine A. Billing Office Manager > "We love CollaborateMD's customizable reporting." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7020186) KB Kern B. Owner > "Terrible, no help for set up, trying to get you as a physician to call and interact with billing..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6695320) PY Paul Y. Administrator > "The integration with our EMR is excellent. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7020177) JL Julian L. Administrator > "We signed up 10 years ago, if I get to redo, hell no in picking CollaborateMD. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___7078461) RS Rebecca S. Office ManagerBiller > "Good but could certainly improve their customer services and timely response to issues when help..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6351662) BS Brandi S. Co-Owner > "Another major issue I have is the pricing model. Why is everything nickel and dimed to death for a..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341464) LS Lindsey S. Owner > "The system may be great once I get it set up to work like it needs too." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6826009) AZ Ashley Z. President > "Some pieces are missing for laboratory billing like client billing and invoicing." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6394473) KF Korvan F. Medical Biller > "I most liked the ease of use, the flexibility in functionality, the integration with our EMR, and..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6344303) AC Annette C. Billing Manager > "There was a problem with an ERA last week and I cannot settle the claim because he didn't know how..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6821346) KG KATHLENA G. OFFICE MANAGER > "I LIKE THAT IT HELPS ME WITH DEALING WITH INSURANCE CLAIMS" [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341510) AC Annette C. Billing Manager > "I really do not think my trainer has ever entered a claim so they really can't see what I see and..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6821346) SG Sherlynn G. Clinic Manager > "Overall it has been a very good experience and it is way better than the old system our office..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6822239) JL Julian L. Administrator > "They DO NOT have the heart to help you although they take the fees. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___7078461) RM Regine M. Director > "The customer service is also very knowledgeable and helpful." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7018911) TB Traci B. Owner Billing Manager Administrator > "I am not impressed with the lack of knowledge of the support staff, especially since the sale of..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7020471) JC Joey C. Operations > "The integration with our EHR is the most important part by far." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6340034) MR Margo R. Medical biller > "I think there may be a little too much on the tabs-" [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6822197) SG Sherlynn G. Clinic Manager > "It makes my job way easier than before." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6822239) AC Annette C. Billing Manager > "I cannot get anyone to answer my emails. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6821346) SA Sandy A. doctor > "Customer support is excellent and it always there if you have any questions. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7022352) LS Lindsey S. Owner > "The setup process has been a disaster." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6826009) SG Sherlynn G. Clinic Manager > "I really enjoy the chat feature." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6822239) OE OLGA E. MD > "not being able to use all the features for the price we paid" [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341711) JD Jennifer D. Billing > "I like the ease of navigating through the software and the record keeping." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341466) AC Annette C. Billing Manager > "My business is in limbo. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6821346) KF Korvan F. Medical Biller > "By the time training was complete, I was fully equipped to work with CollaborateMD." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6344303) DV Doreen V. Director of Finance > "We have not yet experienced any cons, therefore do not have any items to report being liked least." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341776) JB Jessica B. Executive Director > "Its easy to use and provides all the information needed for our team." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6340404) CA Cyndi A. Office Manager > "No genuine concern for their clients whatsoever." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6405295) OE OLGA E. MD > "In general, so far we are very happy, we like the learning center because we can use it any time..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341711) AW Andrea W. Medical Billing Manager > "A little tedious to use." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341785) BS Brandi S. Co-Owner > "Overall there are good things about CMD, but honestly if I had it to do over, I would not have..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341464) TP Tracy P. Owner > "Seems expensive" [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6342022) MR Margo R. Medical biller > "Excellent customer service." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6822197) MP Molly P. Co-owner > "It used to be really hard to talk to someone, but that has changed recently. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___6009042) MR Margo R. Medical biller > "The training was phenomenal." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6822197) RB Russell B. Physician > "We are now being charge a $250 penalty per month because their own clearinghouse hasn't done its..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___4660845) TB Traci B. Owner Billing Manager Administrator > "It has been pretty easy to use since I first started using it in 2011. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7020471) RB Russell B. Physician > "The clearinghouse does not even support Medicare Advantage and Medicaid products in our state. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___4660845) MP Molly P. Co-owner > "There are some features that allow me to view claims more easily, but that's it." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___6009042) RB Russell B. Physician > "Likewise, an eligibility check doesn't go through and you must do it again. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___4660845) MF Megan F. Executive Director > "Functionality for the money is good." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6342918) MW Max W. Physician/owner > "It was nearly impossible to get someone on the phone if there was an issue. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___4599962) TP Tracy P. Owner > "Easy to use once you understand it" [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6342022) MW Max W. Physician/owner > "I've sent over $30,000 to this company over the past decade and was treated horribly in the end. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___4599962) LH Latosha H. Certified Surgical First Assist > "Very affordable and the software is easy to navigate." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6338487) RB Russell B. Physician > "ZERO and I mean ZERO customer service when things go wrong. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___4660845) AB Alexandra B. Billing Manager > "It is easy to use and the custom reports are so helpful and easy to use." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___4837301) NB Natalia B. Practice Manager > "The feature to run reports is not easy to understand" [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___3731392) SS SLOAN S. OFFICE MANAGER > "I liked most that in scheduling/calendar area you could at a very quick glance differentiate..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2845659) SL Samantha L. Business Analyst > "Also it is not possible to use CMD reminders just on certain providers, you have to do them all. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2924129) SS SLOAN S. OFFICE MANAGER > "The scheduling platform that Collaborate offered was very user friendly and offered a lot of..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2845659) GD Geoffrey D. CEO > "No way of storing encrypted credit cards." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___3383620) SS SLOAN S. OFFICE MANAGER > "Initially when I started using this program I was new to everything and had never even done..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2845659) SL Sheryl L. Owner practice manager > "Not user friendly." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___3614274) EC Erin C. Owner > "I also love that you can customize reports and export them into formats that can be edited for..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2923938) LF Leah F. Billing Supervisor > "Claims showing on rejection report that weren’t actually rejected" [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2929714) RB Russell B. Physician > "The program is easy to use and provides full reporting capabilities. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___4660845) GG Gary G. physician > "CollaborateMD has become the biggest problem in running my practice." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___3335085) PS Patricia S. Accountant > "Can easily create any custom report wanted." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2923990) SL Samantha L. Business Analyst > "So we cannot take advantage of this feature the way we would like to." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2924129) NB Natalia B. Practice Manager > "Easy to use in the most common functions." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___3731392) AS Abigail S. Coding Specialist > "The fact that it freezes a lot and takes a while for it to start working again. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2410047) Vishal P. Senior AR Associate > "Simple and excellent." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___3799102) JN JENIFER N. ADMIN > "LIKE THE CODE WERE ENTERED WRONG" [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2924218) [View Reviews](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/) VR Verified Reviewer Clinical Programs Manager > "The customization, especially Smart Forms and workflow tools, allows you to tailor processes to your clinic." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7144727) AH Aamr H. MD > "Right now they want to charge all my 9 providers while we are waiting for medical records even though there is no..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___7007969) VR Verified Reviewer Office Manager > "There is a lot of information in one place on the dashboard and the color coded schedule makes it easy for users to..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7110121) TW Tabatha W. Nursing Supervisor > "Navigation can be challenging, and certain workflows are not as intuitive as they could be." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7079656) VR Verified Reviewer Owner > "it is a very exhaustive EMR system with many functions and features that allow you to do a lot with your clinic." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471) VR Verified Reviewer Owner > "They charge per virtual visit, which means your bill is never the same." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471) VR Verified Reviewer Administrative Health Support > "I find that eclinicalworks s extremely geared to ensurng files are organized and easy to retrieve when I am under time..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7100952) JC Joe C. Physician Assistant > "The mobile app is a nightmare, dictation is slow." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7060246) SG Sally G. Customer Service Auditor > "I think it has big potential to be the best EHR tool out there, but they really need to upgrade the interface as well..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6831642) DL Dawn L. Practice Administrator > "We can't even run a decent no-show report, which is an industry standard report." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7056429) VR Verified Reviewer An MBBS Student > "Being a pupil, I have discovered that it provides a rich range of tools that, once honed, may significantly enhance..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6765701) DL Dawn L. Practice Administrator > "Its Reporting functionality is dismal, at best. " [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7056429) VR Verified Reviewer Owner > "It is easy to apply templates and charting in a way you prefer." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471) VR Verified Reviewer Nurse > "I don’t think there is anything about this program that I like the least. If I had to pick something it would be not..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6811963) TL Theresa L. Medical Receptionist > "I love the color coding of different appointment types to keep the schedule organized." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6720050) VR Verified Reviewer Clinical Programs Manager > "The system has a steep learning curve and can feel overwhelming at first." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7144727) CC Charles C. physician > "This EHR is absolutely fantastic in that it is guaranteed to give you that final push/motivation to leave medicine and..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6653211) VR Verified Reviewer Owner > "They charge extra for everything, which makes it hard to grow." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471) CC Courtney C. Human resource manager > "User friendly, effective, efficient, consolidates everything in one place, designed with you in mind" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6800043) TW Tiffany W. Office Manager > "The inability to send in office messages attached to a patient's chart." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6847844) AE April E. Administrative Coordinator > "It gives you everything you need for your practice." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6729374) VR Verified Reviewer Owner > "For a small practice, it can be prohibitive and very draining." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7085471) AE April E. Administrative Coordinator > "The customer service is top notch and they are always a phone call away." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6729374) JC Joe C. Physician Assistant > "I would describe ECW as being too "clicky."" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7060246) JR Joelle R. CCMAMAG > "I would highly recommend Eclinical for anyone looking for a simple EMR to manage a small practice." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6333562) DL Dawn L. Practice Administrator > "eClinical Works is an EHR, but not one of the best in my opinion. " [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___7056429) EG Elizabeth G. Medical Assistant > "I liked how it was easy to learn when trained." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6833187) JR Joelle R. CCMAMAG > "However, for larger appointments, like procedures and IM ejections, etc. it was rather clunky and lacking in certain..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6333562) JR Joelle R. CCMAMAG > "Overall the system is fairly streamlined, simple and easy to navigate." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6333562) Douglas M. Physician > "Everything from the tedious login to forcing you to falsify records, to the multiple layer of menus to extra clicks, to..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6158613) LA LeAnne A. Patient services representative > "It does help simplify things like documentation and keeping you inboxes up to date" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6239313) Ella Hyeseung J. Nurse Practitioner > "It hinders rather than helps, with inefficiencies and usability issues that disrupt my workflow." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6379545) CC Charles C. physician > "This is because the use of eCW is a soul crushing experience." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6653211) SD Sarah D. Account Manager > "Constant issues with connections for scripts, billing and other parts of the system." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6523953) MT Maya T. MD > "However, Athena still gives me access to my patient files that I greatly appreciate. " [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___5087872) SD Sarah D. Account Manager > "Surprise issues all the time - Change healthcare hack, MIPs reporting issues, etc." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6523953) DC David C. owner > "Jane App has been affordable and upfront. Would recommend them." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6420028) Ella Hyeseung J. Nurse Practitioner > "Cons: Inefficient, repetitive work, poor workflow integration." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6379545) MM Mohammed M. physician > "They are easy to use and convenient." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6766637) Douglas M. Physician > "Unfortunately, that button only shows the current meds and there are several tabs NONE OF WHICH SHOW ALLERGIES, and..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6158613) TL Theresa L. Medical Receptionist > "It's easy to use and teach to new employees." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6720050) Douglas M. Physician > "so I have to go to the list and scroll down to find my name EVERY TIME! If a patient call in and needs a refill, I have..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6158613) FR Fahad R. AR specialist > "Its a greak EHR and PM application and with great features but there are too many features and it takes time to learn..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3607800) SD Sarah D. Account Manager > "Bad system, they tell you everything is in one but really, it's a frank stein system and you can't ever get anyone to..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6523953) AB Alexandra B. Billing Manager > "Thankfully they recently started to allow Inbox Health for statement management." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4430958) MM Mohammed M. physician > "Difficult to locate notes and other encounters from previous visits" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6766637) JM James M. Phleb Tech II > "easy to use and user friendly to all users" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4793382) CF Chris F. Director > "Hard to get the techs to understand your problem." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6847916) HM Henry M. CSR Supervisor > "it is friendly using and can get support" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6234612) AM Adam M. ARNP > "I have video of it taking more than 45 seconds to move from 1 screen to another in a patient chart, not even between..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___5078385) JM James M. IT Administrator > "The ability to self host is great to control the user experience." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___3923923) AL Adrian L. Nurse > "Expensive and poor customer service and issues with connections" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6761964) JK Jennifer K. Physician > "I like that template customization is fairly easy and straightforward." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4540702) SS Satnam S. MD > "Switching over to ECW was the worst mistake I have ever made in my life." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___7005700) JK Jennifer K. Physician > "This program might have been good when it was first developed." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4540702) SD Sarah D. Account Manager > "Reporting in the system is no clear enough." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6523953) ET Erin T. Social worker > "I like the colorful organized display of my doctors appointments and patient Info" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3350628) WS William S. Office manager > "Please do not use this electronic medical records system." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6772198) NF Nazanin F. Physician > "It is fairly easy to schedule a patient and visualize the schedule both as a list as well as in blocks." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3033338) RT Richard T. Pediatrician > "They make changes based on what helps them and ignore the needs of the doctors who use the program each and every day." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6001817) MR Maria R. Medical Assistant > "What I like the most about Eclinical is the ability to see all providers schedule and have the ability to add patients..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2432160) BB Brandy B. Owner > "Then I never recieved a bill for APril and they never sent any information until it was considered in collection. When..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___4910257) LD Leslie D. Front Desk > "I like to think of it as an all-in-one as it has so many wonderful features that are crucial in the medical management." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3067010) WS William S. Owner > "I was unaware as I was not receiving invoices. When I finally got the company to send invoices they were very vague..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6187375) VR Verified Reviewer NP student > "The ability to choose and make templates is great, the auto populate features are helpful as well and copying and..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2253055) JS Justin S. Owner/ lead physician > "Terrible to disconnect from with misinformation and fraudulent billing despite clear records of trying to cancel..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___4964430) SI Scott I. Physician > "We see 500 patients a day, and use their program as best we can." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___3004050) JK Jennifer K. Physician > "The other problem is that they have so many different versions of the program and support keeps wanting us to use..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___4540702) HD Huong D. Office Manager > "It is helpful to be able to log conversations between employees or log your own notes pertaining to a subject but under..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2492053) FF Flora F. Manager > "We have an issue in our medical practice for a couple of weeks and its been next to impossible to get a hold of someone..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6052222) EB Erin B. RN > "I think what I liked most about this software was the strong user support resource." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2955869) CC Charles C. physician > "I've used many EHRs over the years and this one is by FAR the absolute worst." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6653211) MR Maria R. Medical Assistant > "My overall 3 years of experience with Elicnical is that is a great way to track all things for patients in one secure..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2432160) WS William S. Owner > "Regardless of how obvious the error is, they insist on calling you on the phone and logging into your computer without..." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6187375) EB Erin B. RN > "This has made me appreciate a few things about eCW." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2955869) WS William S. Owner > "I immediately stopped their ability to remove money from my account directly" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6187375) VR Verified Reviewer Practice Manager > "ECW is easy to use, their customer support is unlike anything I have ever seen. " [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___3504319) MM Mohammed M. physician > "Very difficult user interface" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___6766637) SM Stephen M. IT adminstrator > "Training to all clinical staff are quite easy" [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#Capterra___2948009) WS William S. Office manager > "They are a scam, and extremely misleading." [See full review](https://www.capterra.com/p/120360/eClinicalWorks/#SoftwareAdvice___6772198) [View Reviews](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) ## User interface [CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/) 4.06 (113) [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/) 3.31 (396) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features CollaborateMD Top features 36/47 - Accounting - Activity Dashboard - AI Copilot - API - Appointment Management - Billing & Invoicing - Calendar Management - Charting - Claims Management - Claims Scrubbing - Code & Charge Entry - Compliance Tracking - Credit Card Processing - Customer Database - Customizable Dashboard - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Dunning Management - Electronic Payments - E-Prescribing - Financial Management - Forms Management - Generative AI - HIPAA Compliant - Historical Reporting - Insurance Eligibility Verification - Invoice History - Live Chat - Multi-Location - Online Intake Forms - PACS Integration - Payment Collection - Practice Management - Quotes/Estimates - Real-Time Data - Real-Time Reporting - Records Management - Reminders - Remittance Advice - Reporting & Statistics - Revenue Management - Scheduling - Secure Data Storage - Self Service Portal - Workflow Management [See all features](https://www.capterra.com/p/81299/CollaborateMD-PMS/#features) eClinicalWorks 19/47 - Accounting - Activity Dashboard - AI Copilot - API - Appointment Management - Billing & Invoicing - Calendar Management - Charting - Claims Management - Claims Scrubbing - Code & Charge Entry - Compliance Tracking - Credit Card Processing - Customer Database - Customizable Dashboard - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Dunning Management - Electronic Payments - E-Prescribing - Financial Management - Forms Management - Generative AI - HIPAA Compliant - Historical Reporting - Insurance Eligibility Verification - Invoice History - Live Chat - Multi-Location - Online Intake Forms - PACS Integration - Payment Collection - Practice Management - Quotes/Estimates - Real-Time Data - Real-Time Reporting - Records Management - Reminders - Remittance Advice - Reporting & Statistics - Revenue Management - Scheduling - Secure Data Storage - Self Service Portal - Workflow Management [See all features](https://www.capterra.com/p/120360/eClinicalWorks/#features) ### Recognition CollaborateMD is recognized as a top-rated tool in 4 Capterra Shortlist reports eClinicalWorks is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support CollaborateMD Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos eClinicalWorks Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details CollaborateMD - By CollaborateMD - Located in United States - Founded in 1999 eClinicalWorks - By eClinicalWorks - Located in United States - Founded in 1999 ## Popular Comparisons [CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[4.06 (113)](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/) vs [EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.52 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/) $235/month Price $149/month 4.0 Features 4.4 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/81299-106348/CollaborateMD-PMS-vs-EZClaim-Medical-Billing) [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) vs [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) $449/month Price $49/month 3.4 Features 4.2 3.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/120360-136876/eClinicalWorks-vs-Pediatric-Therapy-EMR) [CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[4.06 (113)](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,362)](https://www.capterra.com/p/129169/Tebra/reviews/) $235/month Price Contact vendor for pricing 4.0 Features 3.8 4.1 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/81299-129169/CollaborateMD-PMS-vs-Tebra) [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $449/month Price $0 3.4 Features 4.3 3.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/120360-195467/eClinicalWorks-vs-Care-Patron) [CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[4.06 (113)](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $235/month Price $0 4.0 Features 4.3 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/81299-195467/CollaborateMD-PMS-vs-Care-Patron) [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) $449/month Price Contact vendor for pricing 3.4 Features 4.4 3.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/120360-124590/eClinicalWorks-vs-EMA) [CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[4.06 (113)](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) $235/month Price Contact vendor for pricing 4.0 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/81299-124590/CollaborateMD-PMS-vs-EMA) [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) vs [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) $449/month Price Contact vendor for pricing 3.4 Features 4.4 3.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/120360-122278/eClinicalWorks-vs-EpicCare-EMR) [CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[4.06 (113)](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (505)](https://www.capterra.com/p/178984/Jane-App/reviews/) $235/month Price $54/month 4.0 Features 4.6 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/81299-178984/CollaborateMD-PMS-vs-Jane-App) [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) $449/month Price Contact vendor for pricing 3.4 Features 4.4 3.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/120360-180899/eClinicalWorks-vs-Alleva) [CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[4.06 (113)](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/) vs [ChiroFusion](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/)[4.71 (589)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/) $235/month Price $129/month 4.0 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/81299-142407/CollaborateMD-PMS-vs-ChiroFusion-Complete-Practice-Management) [eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[3.31 (396)](https://www.capterra.com/p/120360/eClinicalWorks/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,362)](https://www.capterra.com/p/129169/Tebra/reviews/) $449/month Price Contact vendor for pricing 3.4 Features 3.8 3.3 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/120360-129169/eClinicalWorks-vs-Tebra)