# Compare CollaborateMD vs Epic 2026 | Capterra > Unsure of what to choose? Check Capterra to compare CollaborateMD and Epic based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/81299-122278/CollaborateMD-PMS-vs-EpicCare-EMR --- # CollaborateMD vs Epic Features and Cost Comparison Last updated April 2nd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: CollaborateMDEpic2/4 selected [CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[4.1 (113)](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.4 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) [## CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[4.1 (113)](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/) Starting Price $235.00/month Value-for-Money 4 Functionality 4 Ease of Use 4.1 Customer Service 3.8 Reviews Sentiment JV MR Based on [113 reviews](#user-reviews) Positive 88 Neutral 5 Negative 20 [## Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.4 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) Starting Price Contact vendor Value-for-Money 4.1 Functionality 4.4 Ease of Use 4.1 Customer Service 4.2 Reviews Sentiment Based on [453 reviews](#user-reviews) Positive 400 Neutral 33 Negative 20 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### RXNT 4.3 (498) * * * Starting Price $29.00 Per User,Per Month Free Trial Free Version * * * User rating 86% of reviewers rated it above 4 stars * * * Highest Rated ### SimplePractice 4.6 (2,827) * * * Starting Price $49.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * ### ChiroTouch 4.1 (1,124) * * * Starting Price $159.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 76% of reviewers rated it above 4 stars * * * ### AestheticsPro 4.4 (637) * * * Starting Price $160.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 88% of reviewers rated it above 4 stars * * * ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 1,912 reviews from medical billing software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 71%Fit Missing features Feature ratings HIPAA Compliant 4.7 Charting NA Billing & Invoicing 4.4 Claims Management 4.2 Appointment Management 4.4 72%Fit Missing features Feature ratings HIPAA Compliant 4.9 Charting 4.6 Billing & Invoicing 4.3 Claims Management 4.0 Appointment Management NA User satisfaction User satisfaction 4.1 User reviews[113](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/) Ease of use 4.1 Functionality 4.0 Value for money 4.0 Customer support 3.8 User satisfaction 4.4 User reviews[453](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) Ease of use 4.1 Functionality 4.4 Value for money 4.1 Customer support 4.2 Price starts from Price starts from $235Other, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for CollaborateMD’s easy to learn practice management and medical billing software is designed for medical practices and medical billing companies of any size or specialty. Best for Epic serves hospitals, medical organizations, clinics, independent practices, academic centers, health providers, and specialty groups. ## User reviews Pros & cons JV JUDITH V. OWNER > "CollaborateMD offers a user-friendly interface that makes navigating billing and claim management..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7024628) TB Traci B. Owner Billing Manager Administrator > "They need to have more than one option for this feature. Because you use Global Payments and..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7020471) MR Monet R. Physician Billing Manager > "The reporting features are a big plus, I really like being able to create our own reports." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7027486) MK Mikey K. Billing Manager > "They are extremely hard to work with, they over sale you on the capabilities of the system, and..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7098816) PY Paul Y. Administrator > "The system is efficient and easy to use for claims processing and payment processing. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7020177) JV JUDITH V. OWNER > "Customizing reports can sometimes be time-consuming, and claim scrubbing rules occasionally..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7024628) JD Jennifer D. Billing > "I am able to get help when needed and my staff is able to navigate well through the system." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341466) BW Bethany W. Billing and Coding Coordinator > "The "statement batch print" search features do not function properly when a mix of electronic and..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341933) BS Brandi S. Co-Owner > "I also like that you can view the patient account from many different areas." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341464) LS Lindsey S. Owner > "There are so many errors still happening and I need proper assistance to make sure things are..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6826009) JA Jazmine A. Billing Office Manager > "We love CollaborateMD's customizable reporting." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7020186) KB Kern B. Owner > "Terrible, no help for set up, trying to get you as a physician to call and interact with billing..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6695320) PY Paul Y. Administrator > "The integration with our EMR is excellent. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7020177) JL Julian L. Administrator > "We signed up 10 years ago, if I get to redo, hell no in picking CollaborateMD. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___7078461) RS Rebecca S. Office ManagerBiller > "Good but could certainly improve their customer services and timely response to issues when help..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6351662) BS Brandi S. Co-Owner > "Another major issue I have is the pricing model. Why is everything nickel and dimed to death for a..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341464) LS Lindsey S. Owner > "The system may be great once I get it set up to work like it needs too." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6826009) AZ Ashley Z. President > "Some pieces are missing for laboratory billing like client billing and invoicing." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6394473) KF Korvan F. Medical Biller > "I most liked the ease of use, the flexibility in functionality, the integration with our EMR, and..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6344303) AC Annette C. Billing Manager > "There was a problem with an ERA last week and I cannot settle the claim because he didn't know how..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6821346) KG KATHLENA G. OFFICE MANAGER > "I LIKE THAT IT HELPS ME WITH DEALING WITH INSURANCE CLAIMS" [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341510) AC Annette C. Billing Manager > "I really do not think my trainer has ever entered a claim so they really can't see what I see and..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6821346) SG Sherlynn G. Clinic Manager > "Overall it has been a very good experience and it is way better than the old system our office..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6822239) JL Julian L. Administrator > "They DO NOT have the heart to help you although they take the fees. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___7078461) RM Regine M. Director > "The customer service is also very knowledgeable and helpful." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7018911) TB Traci B. Owner Billing Manager Administrator > "I am not impressed with the lack of knowledge of the support staff, especially since the sale of..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7020471) JC Joey C. Operations > "The integration with our EHR is the most important part by far." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6340034) MR Margo R. Medical biller > "I think there may be a little too much on the tabs-" [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6822197) SG Sherlynn G. Clinic Manager > "It makes my job way easier than before." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6822239) AC Annette C. Billing Manager > "I cannot get anyone to answer my emails. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6821346) SA Sandy A. doctor > "Customer support is excellent and it always there if you have any questions. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7022352) LS Lindsey S. Owner > "The setup process has been a disaster." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6826009) SG Sherlynn G. Clinic Manager > "I really enjoy the chat feature." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6822239) OE OLGA E. MD > "not being able to use all the features for the price we paid" [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341711) JD Jennifer D. Billing > "I like the ease of navigating through the software and the record keeping." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341466) AC Annette C. Billing Manager > "My business is in limbo. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6821346) KF Korvan F. Medical Biller > "By the time training was complete, I was fully equipped to work with CollaborateMD." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6344303) DV Doreen V. Director of Finance > "We have not yet experienced any cons, therefore do not have any items to report being liked least." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341776) JB Jessica B. Executive Director > "Its easy to use and provides all the information needed for our team." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6340404) CA Cyndi A. Office Manager > "No genuine concern for their clients whatsoever." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6405295) OE OLGA E. MD > "In general, so far we are very happy, we like the learning center because we can use it any time..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341711) AW Andrea W. Medical Billing Manager > "A little tedious to use." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341785) BS Brandi S. Co-Owner > "Overall there are good things about CMD, but honestly if I had it to do over, I would not have..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341464) TP Tracy P. Owner > "Seems expensive" [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6342022) MR Margo R. Medical biller > "Excellent customer service." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6822197) MP Molly P. Co-owner > "It used to be really hard to talk to someone, but that has changed recently. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___6009042) MR Margo R. Medical biller > "The training was phenomenal." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6822197) RB Russell B. Physician > "We are now being charge a $250 penalty per month because their own clearinghouse hasn't done its..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___4660845) TB Traci B. Owner Billing Manager Administrator > "It has been pretty easy to use since I first started using it in 2011. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7020471) RB Russell B. Physician > "The clearinghouse does not even support Medicare Advantage and Medicaid products in our state. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___4660845) MP Molly P. Co-owner > "There are some features that allow me to view claims more easily, but that's it." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___6009042) RB Russell B. Physician > "Likewise, an eligibility check doesn't go through and you must do it again. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___4660845) MF Megan F. Executive Director > "Functionality for the money is good." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6342918) MW Max W. Physician/owner > "It was nearly impossible to get someone on the phone if there was an issue. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___4599962) TP Tracy P. Owner > "Easy to use once you understand it" [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6342022) MW Max W. Physician/owner > "I've sent over $30,000 to this company over the past decade and was treated horribly in the end. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___4599962) LH Latosha H. Certified Surgical First Assist > "Very affordable and the software is easy to navigate." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6338487) RB Russell B. Physician > "ZERO and I mean ZERO customer service when things go wrong. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___4660845) AB Alexandra B. medical biller > "It is easy to use and the custom reports are so helpful and easy to use." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___4837301) NB Natalia B. Practice Manager > "The feature to run reports is not easy to understand" [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___3731392) EC Erin C. Owner > "I also love that you can customize reports and export them into formats that can be edited for..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2923938) SL Samantha L. Business Analyst > "Also it is not possible to use CMD reminders just on certain providers, you have to do them all. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2924129) RB Russell B. Physician > "The program is easy to use and provides full reporting capabilities. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___4660845) GD Geoffrey D. CEO > "No way of storing encrypted credit cards." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___3383620) SS SLOAN S. OFFICE MANAGER > "I liked most that in scheduling/calendar area you could at a very quick glance differentiate..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2845659) SL Sheryl L. Owner practice manager > "Not user friendly." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___3614274) PS Patricia S. Accountant > "Can easily create any custom report wanted." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2923990) LF Leah F. Billing Supervisor > "Claims showing on rejection report that weren’t actually rejected" [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2929714) SS SLOAN S. OFFICE MANAGER > "The scheduling platform that Collaborate offered was very user friendly and offered a lot of..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2845659) GG Gary G. physician > "CollaborateMD has become the biggest problem in running my practice." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___3335085) NB Natalia B. Practice Manager > "Easy to use in the most common functions." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___3731392) SL Samantha L. Business Analyst > "So we cannot take advantage of this feature the way we would like to." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2924129) Vishal P. Senior AR Associate > "Simple and excellent." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___3799102) AS Abigail S. Coding Specialist > "The fact that it freezes a lot and takes a while for it to start working again. " [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2410047) SS SLOAN S. OFFICE MANAGER > "Initially when I started using this program I was new to everything and had never even done..." [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2845659) JN JENIFER N. ADMIN > "LIKE THE CODE WERE ENTERED WRONG" [See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2924218) [View Reviews](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/) TW Tabatha W. Supervising Nurse > "Its robust features, strong data management, and wide adoption across healthcare organizations make it a valuable..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7127835) EH Elizabeth H. Myself > "It is the software that Boston Children's Hospital uses for their portal. Whenever a message is posted in the..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7066633) AA Ashlyn A. Head Athletic Trainer > "Epic is a system that makes medical documentation across many healthcare areas easy to collaborate and communicate..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7086417) ME Madison E. Quality Improvement Consulting > "If there is ever a technical issue, this can cause a major problem for patients and staff regarding information on..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7062941) Carlie R. Patient and user > "Easy interface to navigate very user friendly , wonderful for organizing and documenting different aspects of a..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7095819) KB Kathleen B. Patient Services Coordinator > "the overall interface can be clunky and have a lot of button pressing just to get to one thing (ie. booking..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6797836) VR Verified Reviewer QA > "It streamlines clinical workflows and helps staff stay organized and efficient." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7133572) KA Kimberly A. Pharmacist > "Login is a maze, pages stack too long, and searching past records means scroll-scroll-click-click." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6814037) SF Sarah F. Medical Assistant > "I like most about epic that you can customize your DAR report and your screen for the log-in, and background!" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6816768) VR Verified Reviewer Student Practical Nurse > "It is not made for small organization due to high cost." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7072412) LW Lisa W. Patient Representative > "Using an electronic medical record program helped a lot with losing patient charts and other information, along..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6865405) GM Geena M. Patient Ambassador > "The system lags when connecting information to external systems like food and nutrition for example in regard to..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6557527) VR Verified Reviewer QA > "Epic stands out for its intuitive interface and fast performance. Despite being a feature-rich platform, it’s..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7133572) Amber L. Owner > "Overall, I dislike the idea of having my information stored by 3rd parties, but so far I haven't had any issues." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7083148) SD Smruti D. Research Assistant > "It is a widely adopted EHR system across many healthcare organizations within USA, so exchanging data becomes a..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6851778) JR John R. Abstractor > "Poorly implemented customizations sometimes lead to inefficiencies such as difficulty in filtering or organization..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6777270) Christine B. Pilates transformation expert > "Overall: good! Once patients are logged in, navigating the system is easy: adding data, contacting doctors." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7120732) ST Shirley T. Professional Development Leader > "The clinical and technical process can be quite time consuming." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7054073) RB Rebecca B. RN > "It benefits the patients to have all documentation in one platform to provide the best patient care." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7018662) EF Ella F. Program Coordinator > "At the time we did not have full Epic cape abilities so I was not able to see patients charts in Epic" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6592868) VR Verified Reviewer QA > "Overall, Epic is a powerful and reliable EHR system that delivers on performance and usability." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7133572) ML Mary L. Learner > "Data entry burden can contribute to clinician burnout." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6802670) AC Alyssa C. manager > "I like how everything is included in epic, and other places use it so it is easy to see other records." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7139189) LB Lauren B. Occupational therapist > "Hard to remember all of the .phrases to insert personalalized templates" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6582412) VR Verified Reviewer physician > "I am a fan and overall, it is an amazing emr that supports everything a provider could want, it is so well..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6874633) JR John R. Abstractor > "While Epic is highly customizable, this can also be a downside." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6777270) JR John R. Abstractor > "As a chart reviewer, I appreciate Epic for its detailed patient data, seamless workflows and organized data layout." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6777270) AS Ashley S. Social Work > "There are so many things in EPIC that I am unfamiliar with because I only use certain features." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6581089) DT Diana T. Clinical Office Manager > "My overall experience I have used Epic in a hospital setting and is very user friendly, easy to navigate and clear..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7079895) MC Meg C. Clinical Associate > "Information is not as streamlined as it could be. " [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6778235) TW Tabatha W. Supervising Nurse > "What I liked most about Epic is how comprehensive and integrated the platform is." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7127835) SK Shawnalee K. Billing Admin > "Very expensive because it is used in such a large capacity." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6754340) DM Danielle M. Revenue cycle manager > "Great for billing payers" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7053240) SH Sonia H. Office Manager > "This would make thing very difficult." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6846340) JS Jonathan S. Interpreter > "The more i use it the more i discover great features to manage patients information." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6859241) VR Verified Reviewer MSW > "Sometimes I find that using epic on the computer in the office is daunting because of the many pages you have to..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___5010689) JM Jessieah M. Patient Specialist > "There is a ease of access for providers, making it easier to access patient records." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6822963) EH Elizabeth H. Physician > "Major complaint- When I came back from my lunch break at 1:00 after seeing patients all morning, Epic had disabled..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___5063112) AF Alicia F. CNA > "Epic allows me to communicate for e-prescriptions." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6563992) KL Katherine L. Receptionist > "It's way too easy to get stuck on a page because of an "error" we can't fix and the new "bookit" is making..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4939810) LD Laura D. Medical coder > "Epic is extremely user friendly, allowing all medical records to be accessed on one place, in a format that is easy..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6546730) RM Roxanne M. RN > "At times the system would stall, or sometime document could not be printed." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___5084175) SC Scott C. Operations Manager > "I have a positive experience with Epic tracking revenue cycle KPIs for a large healthcare organization." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6639262) EH Elizabeth H. Physician > "I had received a warning that my password was going to expire in 1 day when I logged in this morning but did not..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___5063112) SD Smruti D. Research Assistant > "The new addition of AI assistant is a very nice feature and helpful." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6851778) KL Katherine L. Receptionist > "Insurance information gets twisted and information often doesn't get sent to Caretracker." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4939810) LL LaWanda L. Patient coordinator > "The integration of multiple practices made it easy to gather information about patients." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6794211) LM Linnie M. Nurse Practitioner > "They change things that just add additional clicks with no actual benefit to the change." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4963874) SF Sarah F. Medical Assistant > "I love how detailed it is and how secure it is for us in the medical field" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6816768) AE Aiya E. Research Coordinator > "I do not particularly like that there is no user guide to show all the features EpicCare offers." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6220756) CW Colin W. Senior Desktop Support Technician > "Overall it's a good application, though sometimes with Citrix it can be hard to launch, but that's a Citrix issue." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6493221) BP Ben P. Pharmacy Tech > "I thought the scheduling aspect of EpicCare was a little cumbersome." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6223642) RN Rachael N. Occupational Therapy Student > "I am able to get my documentation done and I feel good about it." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6819623) AM Ash M. Insurance Verification > "Difficult and frustrating, as it delays care and charting when it goes down or causes issues due to lack of..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___3796799) AH Amber H. coding and billing > "Epic makes it impossible to miss anything during the charge capture phase." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6371427) KL Katherine L. Receptionist > "There was absolutely no reason to change scheduling and "bookit" is a very unprofessional sounding name." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4939810) SC Scott C. Operations Manager > "It is easy to access real-time clinical and financial data in one system. " [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6639262) KV Kristen V. Physical therapist > "There is a fair amount of redundancy and vastness to this product, making it difficult to learn all of the possible..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___3730400) RN Rachael N. Occupational Therapy Student > "The dot phrases are amazing." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6819623) TW Terence W. Consultant > "Reported a simple problem 5 times - took 5 hours and still not resolved" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___6065541) DM Danielle M. Revenue cycle manager > "Great customer support also." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7053240) AE Aiya E. Research Coordinator > "It is difficult finding those tools and learning how to best use them without guidance." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6220756) VR Verified Reviewer Student Practical Nurse > "It works really well after training." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7072412) AA Aaron A. Physician > "Difficult to learn, steep learning curve, too many clicks often to complete a task, buttons not placed in logical..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___3641992) MC Marissa C. Medical Secretary > "Epic is very user friendly, there is multiple ways to access applications and tabs." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6358203) AL Asghar L. Physician > "From a patient care stand-point, it is terrible at best. " [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4852196) VR Verified Reviewer Executive Director > "Easy to use." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___7067510) JP Julie P. Psychotherapist > "There are so many tabs and tool bars which makes it difficult to find things at times." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___4022722) CM Cynthia M. Physical Therapist > "Can see other medical charts, used widely in Chicago so more convenient." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6769633) BP Benjamin P. Physician > "Worst system I’ve used for documenting notes and workflow." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___4487359) CE Crystal E. Phlebotomist > "My overall experience with Epic has honestly not been a bad one at all and even with the bugs I would still..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6885045) JD Jessica D. Manager > "It is a very expensive software, and may not be reasonable for a single provider or very small, healthcare..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___4418349) SK Shawnalee K. Billing Admin > "For serving a hospital of over 1,000 employees, it worked well." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6754340) BH Bei H. Physician > "There were no epic super users nearby. Because orders were built incorrectly, a pharmacist could change an order of..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___3499583) TB Tiaria B. Admitting Specialist - Patient Scheduler > "What I like most about Epic is that it has so many integrations." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6701344) OK Omar K. VP of Operations > "When transitioning to an outpatient setting can be pricey" [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___4421926) LD Laura D. Medical coder > "Very modernized and user friendly compared to other outdated medical record platforms." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6546730) CD Christina D. Business Office Manager > "There are just certain processes or functions that EPIC will not let you customize because it is a core process..." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___2890897) SK Samantha K. Front Desk Administrator > "I do like the fact that all information is in one dashboard." [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#Capterra___6576855) JN Jennifer N. RN Patient Care Coordinator > "I don’t like the frequent updates that change how things look. " [See full review](https://www.capterra.com/p/122278/EpicCare-EMR/#SoftwareAdvice___3757084) [View Reviews](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) ## User interface [CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/) 4.06 (113) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/) 4.40 (453) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features CollaborateMD Top features 36/47 - Accounting - Activity Dashboard - AI Copilot - API - Appointment Management - Billing & Invoicing - Calendar Management - Charting - Claims Management - Claims Scrubbing - Code & Charge Entry - Compliance Tracking - Credit Card Processing - Customer Database - Customizable Dashboard - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Dunning Management - Electronic Payments - E-Prescribing - Financial Management - Forms Management - Generative AI - HIPAA Compliant - Historical Reporting - Insurance Eligibility Verification - Invoice History - Live Chat - Multi-Location - Online Intake Forms - PACS Integration - Payment Collection - Practice Management - Quotes/Estimates - Real-Time Data - Real-Time Reporting - Records Management - Reminders - Remittance Advice - Reporting & Statistics - Revenue Management - Scheduling - Secure Data Storage - Self Service Portal - Workflow Management [See all features](https://www.capterra.com/p/81299/CollaborateMD-PMS/#features) Epic 15/47 - Accounting - Activity Dashboard - AI Copilot - API - Appointment Management - Billing & Invoicing - Calendar Management - Charting - Claims Management - Claims Scrubbing - Code & Charge Entry - Compliance Tracking - Credit Card Processing - Customer Database - Customizable Dashboard - Customizable Reports - Customizable Templates - Data Import/Export - Document Management - Dunning Management - Electronic Payments - E-Prescribing - Financial Management - Forms Management - Generative AI - HIPAA Compliant - Historical Reporting - Insurance Eligibility Verification - Invoice History - Live Chat - Multi-Location - Online Intake Forms - PACS Integration - Payment Collection - Practice Management - Quotes/Estimates - Real-Time Data - Real-Time Reporting - Records Management - Reminders - Remittance Advice - Reporting & Statistics - Revenue Management - Scheduling - Secure Data Storage - Self Service Portal - Workflow Management [See all features](https://www.capterra.com/p/122278/EpicCare-EMR/#features) ### Recognition CollaborateMD is recognized as a top-rated tool in 4 Capterra Shortlist reports Epic is recognized as a top-rated tool in 5 Capterra Shortlist reports ### Deployment & support CollaborateMD Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Epic Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details CollaborateMD - By CollaborateMD - Located in United States - Founded in 1999 Epic - By Epic Systems - Located in United States - Founded in 1979 ## Popular Comparisons [CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[4.06 (113)](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/) vs [EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.52 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/) $235/month Price $199/month 4.0 Features 4.4 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/81299-106348/CollaborateMD-PMS-vs-EZClaim-Medical-Billing) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) vs [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[4.33 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Contact vendor for pricing Price $49/month 4.4 Features 4.2 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/122278-136876/EpicCare-EMR-vs-Pediatric-Therapy-EMR) [CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[4.06 (113)](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) $235/month Price Contact vendor for pricing 4.0 Features 3.8 4.1 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/81299-129169/CollaborateMD-PMS-vs-Tebra) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Contact vendor for pricing Price $0 4.4 Features 4.3 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/122278-195467/EpicCare-EMR-vs-Care-Patron) [CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[4.06 (113)](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/) vs [Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/) $235/month Price $0 4.0 Features 4.3 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/81299-195467/CollaborateMD-PMS-vs-Care-Patron) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/122278-124590/EpicCare-EMR-vs-EMA) [CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[4.06 (113)](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/) vs [ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/) $235/month Price Contact vendor for pricing 4.0 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/81299-124590/CollaborateMD-PMS-vs-EMA) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) vs [Alleva](https://www.capterra.com/p/180899/Alleva/)[4.47 (282)](https://www.capterra.com/p/180899/Alleva/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 4.4 4.1 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/122278-180899/EpicCare-EMR-vs-Alleva) [CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[4.06 (113)](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/) vs [Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (507)](https://www.capterra.com/p/178984/Jane-App/reviews/) $235/month Price $54/month 4.0 Features 4.6 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/81299-178984/CollaborateMD-PMS-vs-Jane-App) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) vs [Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,365)](https://www.capterra.com/p/129169/Tebra/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 3.8 4.1 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/122278-129169/EpicCare-EMR-vs-Tebra) [CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[4.06 (113)](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/) vs [ChiroFusion](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/)[4.71 (589)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/) $235/month Price $129/month 4.0 Features 4.5 4.1 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/81299-142407/CollaborateMD-PMS-vs-ChiroFusion-Complete-Practice-Management) [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[4.40 (453)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) vs [athenaOne](https://www.capterra.com/p/98735/athenaOne/)[3.79 (910)](https://www.capterra.com/p/98735/athenaOne/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.4 Features 3.8 4.1 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/98735-122278/athenaOne-vs-EpicCare-EMR)