# Compare CollaborateMD vs ModMed 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ModMed and CollaborateMD based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/81299-124590/CollaborateMD-PMS-vs-EMA

---

# ModMed vs CollaborateMD Features and Cost Comparison

Last updated April 2nd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ModMedCollaborateMD2/4 selected

[ModMed](https://www.capterra.com/p/124590/EMA/)[4.4 (365)](https://www.capterra.com/p/124590/EMA/reviews/)

[CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[4.1 (113)](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/)

[## ModMed](https://www.capterra.com/p/124590/EMA/)[4.4 (365)](https://www.capterra.com/p/124590/EMA/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.5

Customer Service

4.2

Reviews Sentiment

DA

JS

JS

Based on [365 reviews](#user-reviews)

Positive

322

Neutral

18

Negative

25

[## CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[4.1 (113)](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/)

Starting Price

$235.00/month

Value-for-Money

4

Functionality

4

Ease of Use

4.1

Customer Service

3.8

Reviews Sentiment

JV

MR

Based on [113 reviews](#user-reviews)

Positive

88

Neutral

5

Negative

20

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## Summary

* * *

Key features rated by users

Features selected based on 1,912 reviews from medical billing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

83%Fit

High performer

Feature ratings

HIPAA Compliant

4.9

Charting

4.7

Billing & Invoicing

4.5

Claims Management

4.3

Appointment Management

4.4

71%Fit

Missing features

Feature ratings

HIPAA Compliant

4.7

Charting

NA

Billing & Invoicing

4.4

Claims Management

4.2

Appointment Management

4.4

User satisfaction

User satisfaction

4.4

User reviews[365](https://www.capterra.com/p/124590/EMA/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.3

Customer support

4.2

User satisfaction

4.1

User reviews[113](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/)

Ease of use

4.1

Functionality

4.0

Value for money

4.0

Customer support

3.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$235Other, Per Month

-   Free version
-   Free trial

Best for

Best for

ModMed is used by specialty practices: allergists, dermatologists, gastroenterologists, OBGYNs, ophthalmologists, orthopedists, ENT specialists, pain doctors, plastic surgeons, podiatrists.

Best for

CollaborateMD’s easy to learn practice management and medical billing software is designed for medical practices and medical billing companies of any size or specialty.

## User reviews

Pros & cons

DA

Danny A.

Physician

> "Additionally, the order templates are efficient—commonly used labs and medications can be bundled together, which..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7145363)

DA

Danny A.

Physician

> "The platform is expensive relative to competitors like Practice Fusion, yet lacks key functionalities such as fully..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7145363)

JS

Jessica S.

Admin

> "It’s easy to navigate, saves time with efficient workflows, and can be customized to fit our practice’s needs, which..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7128453)

XPN

Xuan Phuong N.

patient supports

> "Primary Medical Payer: some medical groups have not been updated in the system: for example: prospect/astiva; patient is..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710595)

JS

Jessica S.

Admin

> "It has helped streamline our workflows and improve efficiency in day-to-day operations."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7128453)

DA

Danny A.

Physician

> "Overall, my experience with Modernizing Medicine has been poor, primarily due to its lack of flexibility and rigid..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7145363)

MA

Michelle A.

Director

> "It offers the features we need to provide optimum patient care as well as the billing and revenue cycle."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6875502)

MW

MARK W.

CEO and Physician

> "After being promised for a year (at this point you have so many AR's you cant back out and are trapped), nothing ever..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6846313)

LH

Lindsay H.

Owner

> "I am able to go from check in to note to billing and more easily, making the entire “paperwork” part of being a doctor..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695328)

KW

Karen W.

Medical Receptionist

> "The attachments that the patient is asked to upload from making an online appointment, but the user of EMA is not able..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705133)

DL

Diane L.

Practice Administrator

> "Modmed offers the convenience of an all-in-one practice management and clinical software for a variety of specialties."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705257)

CG

Connie G.

BUSINESS OFFICE

> "training process is not very helpful, not able to understand training online/managed to have an individual which uses..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6697807)

MH

Marc H.

Practice Manager

> "The kindness and transparency of everyone we have been in touch with from the sales reps, project managers to all of the..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6713477)

CB

Carol B.

Billing Manager

> "The payment applications don't seem to be streamlined in my company and notes created in charts that been a challenge. "

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705271)

SKH

Sarah Kate H.

Human Resource Manager, Administrative Assistant

> "The practice management side is extremely user friendly. As I work on the Administrative side, I cannot personally speak..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7014424)

CH

Crystal H.

Clinical Manager medical assistant

> "I don't like the new pancake view it doesn't have the Cancer interval section that our providers like in their charts..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710340)

TK

Tracy K.

Office Manager

> "It has made charging patients so much easier. Because of the ease, you can spend more time focusing on patients and less..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695252)

DH

Darla H.

Medical Assistant Biologic Coordinator

> "I do not like when working out of my task that it takes me back to page one , task one if I click on the actual task."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716305)

BM

Bonnie M.

FD Supervisor

> "works well for our dermatology practice that has a cosmetic & aesthetic side as well as medical."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6735149)

TS

Tina S.

Reimbursement Specialist

> "I am unable to click on a path report and print it like I can the medical records."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6543582)

SA

Sheila A.

Allergy Director

> "The options that are available that makes notes thorough, therefore improves reimbursements."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695430)

KG

Kathia G.

Referral Coordinator patient call center

> "I work in the faxes tab consistently, the fax tab, I wish it could somehow be organized."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6723929)

KG

Kathia G.

Referral Coordinator patient call center

> "It's been a Great experience ( so far), of course, there is lots of room for improvement and upgrades ( if they are..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6723929)

SE

Samar E.

Patient Coordinator

> "improvements with uploading insurance cards and is very slow at times when checking insurance eligibility"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695368)

RD

Rinchen D.

Lead medical assistant

> "It’s interesting how you can make templates on it making charting so much easier"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6789794)

KP

Ksenya P.

registered nurse

> "Sometimes it doesn't let me log in through my account even if the password im inputting is correct"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705959)

RD

Ryan D.

Biller

> "ModMed has made my love working in billing so much easier on my day to day assignments."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716382)

LH

Lindsay H.

Owner

> "There’s not much I don’t like about ModMed except that I cannot start a visit note on the ModMed app on my phone."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695328)

AR

Allie R.

Receptionist and Train new hires

> "I have been able to train new hires who have no medical experience due to the fact that it is such a user friendly..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6707083)

LL

LaWanda L.

Patient Coordinator

> "The insurance verification feature doesn't work with all insurances."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6715966)

SKH

Sarah Kate H.

Human Resource Manager, Administrative Assistant

> "We like that it is web based and we seem to not have too many issues with it."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7014424)

AH

Allison H.

Front Desk

> "We have a lot of elderly patients who even after a walk through do not understand they can't sign the signature line."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716164)

JP

Jennifer P.

Practice Administrator

> "We are looking forward to the new integration with Klara which we feel will enhance the patient experience."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695234)

RW

Robert W.

CFO

> "They will not speak to the customer and create false invoices in clear violation of the contract."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6708365)

HDL

Helenie Dorothy L.

Virtual Assistant

> "It makes tasks easier for people that are involved with patient care."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705118)

SR

SHENETTA R.

Surgery Benefits Specialist

> "Just when it went down one time, and we couldn't collect payments and some of the payments posted twice"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710640)

BP

Bhavik P.

DPM

> "The easy interface makes my job and life easier as I do my notes."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705033)

AA

Alaya A.

Front desk

> "Sometimes it can get a little too slow and how whenever something with the system is down it could take the whole day"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705067)

KP

Ksenya P.

registered nurse

> "Mod Med is great because it makes all the documentation work so much easier and more helpful."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705959)

AS

Amber S.

Derm Tech

> "We have to go to the desktop version on the iPads and it is difficult to navigate."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695214)

EG

ELIZABETH G.

PRACTICE OPERATIONS LEAD

> "Love that we can duplicate our screens to be more efficient."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695331)

MW

MARK W.

CEO and Physician

> "I spend my entire day dodging gliches--costing me hours per day. "

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6846313)

JL

Jake L.

Physician

> "Good integration with billing and coding"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6696070)

MU

Maria U.

OFFICE MANAGER

> "My provider is older and using this system was suppose to be much easier but it is not."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7018014)

TS

Tara S.

Medical Assistant

> "I use mod med everyday and it is very helpful in dermatology."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710332)

LH

Lisa H.

medical secretary

> "I dislike the number of steps it takes to print out face sheets."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705225)

SR

Steve R.

Physician

> "The ICD 10s with associated patient education points is robust"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705892)

CS

Christian S.

PA-C

> "When information gets stuck into the sticky notes and is difficult to remove."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6712403)

DL

Diane L.

Practice Administrator

> "Further, within each specialization, we've experienced a collaborative, supportive community dedicated to our success."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705257)

KC

Kimberly C.

Front Desk

> "The insurance updates can be a pain, especially when patients are in the office."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695209)

KK

Kathryn K.

Clinical Supervisor

> "Convenient, easy to use, time efficient, productive for patient flow, and adds to business revenue - Great system and..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6701708)

LL

LaWanda L.

Patient Coordinator

> "My only issue is the insurance verification feature."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6715966)

AM

Alex M.

Representative

> "ModMed is a helpful use of technology for a medical practice."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705123)

TS

Tara S.

Medical Assistant

> "Frequent glitches and error codes could be improved"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710332)

DK

David K.

Physician assistant

> "the billing portion can be problematic but overall works well."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6697449)

CZ

Cristine Z.

Medical biller

> "collections tabs a little hard to figure out and run reports."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695272)

RD

Rinchen D.

Lead medical assistant

> "Mod med is an amazing and easy platform for documenting a visit."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6789794)

MW

MARK W.

CEO and Physician

> "They sell the hell out of you on something that just is not there. "

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6846313)

IC

ISAAC C.

Ophthalmic Assistant

> "The Tabs specially " EYE LOG " is easier to read and manage."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695471)

SK

SC K.

Staff MD

> "Very Poor response from Modmed to make corrections"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___7019758)

EB

Elizabeth B.

Physician Assistant

> "Ease of use and being able to see all of the patients documents in one spot"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695337)

ED

Eddie D.

DPM

> "ModMed tells us to use an ICD code that may include such diagnoses but the problem is that the specific diagnosis is not..."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6190114)

AR

Allie R.

Receptionist and Train new hires

> "Experience has been great especially since we just merged from using another scheduling system."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6707083)

SH

Samantha H.

Receptionist

> "When insurance eligibility doesn't work."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6697403)

JB

Jennifer B.

Receptionist

> "My husband is the dermatologist in the practice and he also loves working with EMA."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705195)

LE

LISSETTE E.

BILLING SPECIALIST

> "PACKAGES OPTION IS A LITTLE TOO MUCH."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705355)

VR

Virginia R.

Clinical Guest Coordinator

> "I like that I can find everything I need easily and the customer service is top notch!"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705188)

AS

Amber S.

Derm Tech

> "I do not really like how you can't make appointments on the app."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695214)

SE

Samar E.

Patient Coordinator

> "ease of use and very functional when making appointments and looking up information on patient charts"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695368)

MH

Marissa H.

Medical Assistant

> "Sometimes finding patients can be difficult/time consuming."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6712524)

KT

Kelly T.

dermatologist

> "I love the appointment flow screen and the functionality of having the info for each appt all on the same screen."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___5042489)

SK

Sheena K.

Physician

> "A few issues: 1) lack of follow up on billing."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6716552)

LC

Leah C.

MED. ASST.

> "I find it to be the easiest program with current updates."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705256)

LD

Lisa D.

Registered nurse

> "I can’t think of any at the moment, my only difficulty was just learning a new system when I started my job."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6713809)

JP

Jennifer P.

Practice Administrator

> "Modmed is an easy to use platform for both front office staff as well as the provider team."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6695234)

SC

Shy C.

Medical Assistant Receptionist

> "Occasional technical glitches"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705361)

DL

Diane L.

Practice Administrator

> "On a personal note, the community we've built within Modmed is unique and unlike other EHR's."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705257)

DS

Derek S.

Ophthalmologist

> "Horrible. If I go to a practice and this is their EMR I am quitting."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6330412)

CH

Crystal H.

Clinical Manager medical assistant

> "I like that it is easy to navigate and the flow helps for easier charting"

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6710340)

AS

Alexandra S.

Patient Care Coordinator

> "I do not like the flow of ModMed and cannot see who does what."

[See full review](https://www.capterra.com/p/124590/EMA/#Capterra___6705151)

[View Reviews](https://www.capterra.com/p/124590/EMA/reviews/)

JV

JUDITH V.

OWNER

> "CollaborateMD offers a user-friendly interface that makes navigating billing and claim management..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7024628)

TB

Traci B.

Owner Billing Manager Administrator

> "They need to have more than one option for this feature. Because you use Global Payments and..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7020471)

MR

Monet R.

Physician Billing Manager

> "The reporting features are a big plus, I really like being able to create our own reports."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7027486)

MK

Mikey K.

Billing Manager

> "They are extremely hard to work with, they over sale you on the capabilities of the system, and..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7098816)

PY

Paul Y.

Administrator

> "The system is efficient and easy to use for claims processing and payment processing. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7020177)

JV

JUDITH V.

OWNER

> "Customizing reports can sometimes be time-consuming, and claim scrubbing rules occasionally..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7024628)

JD

Jennifer D.

Billing

> "I am able to get help when needed and my staff is able to navigate well through the system."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341466)

BW

Bethany W.

Billing and Coding Coordinator

> "The "statement batch print" search features do not function properly when a mix of electronic and..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341933)

BS

Brandi S.

Co-Owner

> "I also like that you can view the patient account from many different areas."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341464)

LS

Lindsey S.

Owner

> "There are so many errors still happening and I need proper assistance to make sure things are..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6826009)

JA

Jazmine A.

Billing Office Manager

> "We love CollaborateMD's customizable reporting."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7020186)

KB

Kern B.

Owner

> "Terrible, no help for set up, trying to get you as a physician to call and interact with billing..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6695320)

PY

Paul Y.

Administrator

> "The integration with our EMR is excellent. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7020177)

JL

Julian L.

Administrator

> "We signed up 10 years ago, if I get to redo, hell no in picking CollaborateMD. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___7078461)

RS

Rebecca S.

Office ManagerBiller

> "Good but could certainly improve their customer services and timely response to issues when help..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6351662)

BS

Brandi S.

Co-Owner

> "Another major issue I have is the pricing model. Why is everything nickel and dimed to death for a..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341464)

LS

Lindsey S.

Owner

> "The system may be great once I get it set up to work like it needs too."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6826009)

AZ

Ashley Z.

President

> "Some pieces are missing for laboratory billing like client billing and invoicing."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6394473)

KF

Korvan F.

Medical Biller

> "I most liked the ease of use, the flexibility in functionality, the integration with our EMR, and..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6344303)

AC

Annette C.

Billing Manager

> "There was a problem with an ERA last week and I cannot settle the claim because he didn't know how..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6821346)

KG

KATHLENA G.

OFFICE MANAGER

> "I LIKE THAT IT HELPS ME WITH DEALING WITH INSURANCE CLAIMS"

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341510)

AC

Annette C.

Billing Manager

> "I really do not think my trainer has ever entered a claim so they really can't see what I see and..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6821346)

SG

Sherlynn G.

Clinic Manager

> "Overall it has been a very good experience and it is way better than the old system our office..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6822239)

JL

Julian L.

Administrator

> "They DO NOT have the heart to help you although they take the fees. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___7078461)

RM

Regine M.

Director

> "The customer service is also very knowledgeable and helpful."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7018911)

TB

Traci B.

Owner Billing Manager Administrator

> "I am not impressed with the lack of knowledge of the support staff, especially since the sale of..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7020471)

JC

Joey C.

Operations

> "The integration with our EHR is the most important part by far."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6340034)

MR

Margo R.

Medical biller

> "I think there may be a little too much on the tabs-"

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6822197)

SG

Sherlynn G.

Clinic Manager

> "It makes my job way easier than before."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6822239)

AC

Annette C.

Billing Manager

> "I cannot get anyone to answer my emails. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6821346)

SA

Sandy A.

doctor

> "Customer support is excellent and it always there if you have any questions. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7022352)

LS

Lindsey S.

Owner

> "The setup process has been a disaster."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6826009)

SG

Sherlynn G.

Clinic Manager

> "I really enjoy the chat feature."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6822239)

OE

OLGA E.

MD

> "not being able to use all the features for the price we paid"

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341711)

JD

Jennifer D.

Billing

> "I like the ease of navigating through the software and the record keeping."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341466)

AC

Annette C.

Billing Manager

> "My business is in limbo. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6821346)

KF

Korvan F.

Medical Biller

> "By the time training was complete, I was fully equipped to work with CollaborateMD."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6344303)

DV

Doreen V.

Director of Finance

> "We have not yet experienced any cons, therefore do not have any items to report being liked least."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341776)

JB

Jessica B.

Executive Director

> "Its easy to use and provides all the information needed for our team."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6340404)

CA

Cyndi A.

Office Manager

> "No genuine concern for their clients whatsoever."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6405295)

OE

OLGA E.

MD

> "In general, so far we are very happy, we like the learning center because we can use it any time..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341711)

AW

Andrea W.

Medical Billing Manager

> "A little tedious to use."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341785)

BS

Brandi S.

Co-Owner

> "Overall there are good things about CMD, but honestly if I had it to do over, I would not have..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341464)

TP

Tracy P.

Owner

> "Seems expensive"

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6342022)

MR

Margo R.

Medical biller

> "Excellent customer service."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6822197)

MP

Molly P.

Co-owner

> "It used to be really hard to talk to someone, but that has changed recently. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___6009042)

MR

Margo R.

Medical biller

> "The training was phenomenal."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6822197)

RB

Russell B.

Physician

> "We are now being charge a $250 penalty per month because their own clearinghouse hasn't done its..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___4660845)

TB

Traci B.

Owner Billing Manager Administrator

> "It has been pretty easy to use since I first started using it in 2011. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7020471)

RB

Russell B.

Physician

> "The clearinghouse does not even support Medicare Advantage and Medicaid products in our state. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___4660845)

MP

Molly P.

Co-owner

> "There are some features that allow me to view claims more easily, but that's it."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___6009042)

RB

Russell B.

Physician

> "Likewise, an eligibility check doesn't go through and you must do it again. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___4660845)

MF

Megan F.

Executive Director

> "Functionality for the money is good."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6342918)

MW

Max W.

Physician/owner

> "It was nearly impossible to get someone on the phone if there was an issue. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___4599962)

TP

Tracy P.

Owner

> "Easy to use once you understand it"

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6342022)

MW

Max W.

Physician/owner

> "I've sent over $30,000 to this company over the past decade and was treated horribly in the end. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___4599962)

LH

Latosha H.

Certified Surgical First Assist

> "Very affordable and the software is easy to navigate."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6338487)

RB

Russell B.

Physician

> "ZERO and I mean ZERO customer service when things go wrong. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___4660845)

AB

Alexandra B.

medical biller

> "It is easy to use and the custom reports are so helpful and easy to use."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___4837301)

NB

Natalia B.

Practice Manager

> "The feature to run reports is not easy to understand"

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___3731392)

EC

Erin C.

Owner

> "I also love that you can customize reports and export them into formats that can be edited for..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2923938)

SL

Samantha L.

Business Analyst

> "Also it is not possible to use CMD reminders just on certain providers, you have to do them all. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2924129)

RB

Russell B.

Physician

> "The program is easy to use and provides full reporting capabilities. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___4660845)

GD

Geoffrey D.

CEO

> "No way of storing encrypted credit cards."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___3383620)

SS

SLOAN S.

OFFICE MANAGER

> "I liked most that in scheduling/calendar area you could at a very quick glance differentiate..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2845659)

SL

Sheryl L.

Owner practice manager

> "Not user friendly."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___3614274)

PS

Patricia S.

Accountant

> "Can easily create any custom report wanted."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2923990)

LF

Leah F.

Billing Supervisor

> "Claims showing on rejection report that weren’t actually rejected"

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2929714)

SS

SLOAN S.

OFFICE MANAGER

> "The scheduling platform that Collaborate offered was very user friendly and offered a lot of..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2845659)

GG

Gary G.

physician

> "CollaborateMD has become the biggest problem in running my practice."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___3335085)

NB

Natalia B.

Practice Manager

> "Easy to use in the most common functions."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___3731392)

SL

Samantha L.

Business Analyst

> "So we cannot take advantage of this feature the way we would like to."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2924129)

Vishal P.

Senior AR Associate

> "Simple and excellent."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___3799102)

AS

Abigail S.

Coding Specialist

> "The fact that it freezes a lot and takes a while for it to start working again. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2410047)

SS

SLOAN S.

OFFICE MANAGER

> "Initially when I started using this program I was new to everything and had never even done..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2845659)

JN

JENIFER N.

ADMIN

> "LIKE THE CODE WERE ENTERED WRONG"

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2924218)

[View Reviews](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/)

## User interface

4.42 (365)

[CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)

4.06 (113)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

ModMed

28/47

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Code & Charge Entry
-   Compliance Tracking
-   Credit Card Processing
-   Customer Database
-   Customizable Dashboard
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Dunning Management
-   Electronic Payments
-   E-Prescribing
-   Financial Management
-   Forms Management
-   Generative AI
-   HIPAA Compliant
-   Historical Reporting
-   Insurance Eligibility Verification
-   Invoice History
-   Live Chat
-   Multi-Location
-   Online Intake Forms
-   PACS Integration
-   Payment Collection
-   Practice Management
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Reporting
-   Records Management
-   Reminders
-   Remittance Advice
-   Reporting & Statistics
-   Revenue Management
-   Scheduling
-   Secure Data Storage
-   Self Service Portal
-   Workflow Management

[See all features](https://www.capterra.com/p/124590/EMA/#features)

CollaborateMD

Top features

36/47

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Code & Charge Entry
-   Compliance Tracking
-   Credit Card Processing
-   Customer Database
-   Customizable Dashboard
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Dunning Management
-   Electronic Payments
-   E-Prescribing
-   Financial Management
-   Forms Management
-   Generative AI
-   HIPAA Compliant
-   Historical Reporting
-   Insurance Eligibility Verification
-   Invoice History
-   Live Chat
-   Multi-Location
-   Online Intake Forms
-   PACS Integration
-   Payment Collection
-   Practice Management
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Reporting
-   Records Management
-   Reminders
-   Remittance Advice
-   Reporting & Statistics
-   Revenue Management
-   Scheduling
-   Secure Data Storage
-   Self Service Portal
-   Workflow Management

[See all features](https://www.capterra.com/p/81299/CollaborateMD-PMS/#features)

### Recognition

ModMed is recognized as a top-rated tool in 2 Capterra Shortlist reports

CollaborateMD is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

ModMed

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

CollaborateMD

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ModMed

-   By Modernizing Medicine
-   Located in United States
-   Founded in 2010

CollaborateMD

-   By CollaborateMD
-   Located in United States
-   Founded in 1999

## Popular Comparisons

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vs

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[ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/)

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[CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[4.06 (113)](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/)

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[ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (365)](https://www.capterra.com/p/124590/EMA/reviews/)

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[CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[4.06 (113)](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/)

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[CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[4.06 (113)](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/)

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