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ClinicTracker is designed and specifically tailored to address the unique workflows, needs, and challenges of the mental health and chemical dependency professionals we serve.
CollaborateMD’s intuitive, cloud-based practice management and medical billing software is designed for small to mid-size medical practices of all specialties and medical billing services of any size.
Clinic Tracker software is easy to use and user friendly. There are training videos and manuals readily available to help as well as robust initial trainings to help programs get started.
The Diagnostic Assessment, Crisis Plan and Treatment plan are useless in their current state. You of course, can pay them to customize it.
Good organization, easy navigation, clarity, customizable, good customer support services, training videos and readings.
But they have terrible documentation. Most of the time the documentation does not explain what something does, or how to use it.
Additionally, we were positively surprised with overall functionality of ClinicTracker software, with the amount of useful features any healthcare facility should absolutely love.
Last week I had client's cut off mid-session because of that problem & it isn't fixed yet. Their Tier one tech support is almost useless, and only accessible through the portal.
ClinicTracker support was there for us, took care of all our needs, and made sure we were ready to launch on time. I'm impressed with their commitment to quality and customer care.
We needed other products to turn to and fast or we would have lost our family business.
They have always accommodated my business needs and their service is excellent. Another super great asset that sets CollaborateMD apart in the industry is their CRM service.
CollaborateMD has become the biggest problem in running my practice. No customer support, so problems will pile up and cost you time and money.
User friendly things makes that software great. This is just great medical billing application I have used and I would recommend it to everyone without any doubt.
The worst customer support. I was told by a CollaborateMD supervisor that at most, they have 6-7 representatives working at any given time.
I was impressed with her professionalism and timeliness. She was very helpful and friendly.
My only "complaint", if you can even call it that, is there's no mobile version of the software...yet. I know the engineers are working on something so it will be mobile soon.
Thank you to all at CollaborateMD for an excellent product and the best training and service in the industry.
With the recent loss of my son, who conducted all of our business transactions, I could not see the road in which I would be able to carry on his legacy.
ClinicTracker
Top FeaturesCollaborateMD
ClinicTracker
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