# Compare CollaborateMD vs Jane 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare CollaborateMD and Jane based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/81299-178984/CollaborateMD-PMS-vs-Jane-App

---

# CollaborateMD vs Jane Features and Cost Comparison

Last updated June 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

CollaborateMDJane2/4 selected

[CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[4.1 (113)](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/)

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.8 (524)](https://www.capterra.com/p/178984/Jane-App/reviews/)

[## CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[4.1 (113)](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/)

Starting Price

$235.00/month

Value-for-Money

4

Functionality

4

Ease of Use

4.1

Customer Service

3.8

Reviews Sentiment

JV

MR

Based on [113 reviews](#user-reviews)

Positive

88

Neutral

5

Negative

20

[## Jane](https://www.capterra.com/p/178984/Jane-App/)[4.8 (524)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting Price

$54.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.6

Customer Service

4.8

Reviews Sentiment

Based on [524 reviews](#user-reviews)

Positive

506

Neutral

11

Negative

7

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 1,881 reviews from medical billing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

71%Fit

Missing features

Feature ratings

HIPAA Compliant

4.7

Billing & Invoicing

4.4

Charting

NA

Claims Management

4.2

Appointment Management

4.4

85%Fit

High performer

Feature ratings

HIPAA Compliant

4.9

Billing & Invoicing

4.6

Charting

4.7

Claims Management

4.4

Appointment Management

4.8

User satisfaction

User satisfaction

4.1

User reviews[113](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/)

Ease of use

4.1

Functionality

4.0

Value for money

4.0

Customer support

3.8

User satisfaction

4.8

User reviews[524](https://www.capterra.com/p/178984/Jane-App/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

$235Other, Per Month

-   Free version
-   Free trial

Price starts from

$54Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

CollaborateMD’s easy to learn practice management and medical billing software is designed for medical practices and medical billing companies of any size or specialty.

Best for

Jane is a practice management software that helps medical practice owners and healthcare businesses streamline their daily workflows.

## User reviews

Pros & cons

JV

JUDITH V.

OWNER

> "CollaborateMD offers a user-friendly interface that makes navigating billing and claim management..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7024628)

TB

Traci B.

Owner Billing Manager Administrator

> "They need to have more than one option for this feature. Because you use Global Payments and they..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7020471)

MR

Monet R.

Physician Billing Manager

> "The reporting features are a big plus, I really like being able to create our own reports."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7027486)

MK

Mikey K.

Billing Manager

> "They are extremely hard to work with, they over sale you on the capabilities of the system, and..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7098816)

PY

Paul Y.

Administrator

> "The system is efficient and easy to use for claims processing and payment processing. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7020177)

JV

JUDITH V.

OWNER

> "Customizing reports can sometimes be time-consuming, and claim scrubbing rules occasionally require..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7024628)

JA

Jazmine A.

Billing Office Manager

> "We love CollaborateMD's customizable reporting."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7020186)

KB

Kern B.

Owner

> "Terrible, no help for set up, trying to get you as a physician to call and interact with billing..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6695320)

PY

Paul Y.

Administrator

> "The integration with our EMR is excellent. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7020177)

JL

Julian L.

Administrator

> "We signed up 10 years ago, if I get to redo, hell no in picking CollaborateMD. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___7078461)

RM

Regine M.

Director

> "The customer service is also very knowledgeable and helpful."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7018911)

AZ

Ashley Z.

President

> "Some pieces are missing for laboratory billing like client billing and invoicing."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6394473)

SA

Sandy A.

doctor

> "Customer support is excellent and it always there if you have any questions. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7022352)

JL

Julian L.

Administrator

> "They DO NOT have the heart to help you although they take the fees. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___7078461)

LS

Lindsey S.

Owner

> "The system may be great once I get it set up to work like it needs too."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6826009)

LS

Lindsey S.

Owner

> "There are so many errors still happening and I need proper assistance to make sure things are..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6826009)

TB

Traci B.

Owner Billing Manager Administrator

> "It has been pretty easy to use since I first started using it in 2011. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7020471)

BW

Bethany W.

Billing and Coding Coordinator

> "The "statement batch print" search features do not function properly when a mix of electronic and..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341933)

SG

Sherlynn G.

Clinic Manager

> "Overall it has been a very good experience and it is way better than the old system our office used..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6822239)

TB

Traci B.

Owner Billing Manager Administrator

> "I am not impressed with the lack of knowledge of the support staff, especially since the sale of..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___7020471)

SG

Sherlynn G.

Clinic Manager

> "It makes my job way easier than before."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6822239)

AC

Annette C.

Billing Manager

> "There was a problem with an ERA last week and I cannot settle the claim because he didn't know how..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6821346)

MP

Molly P.

Co-owner

> "There are some features that allow me to view claims more easily, but that's it."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___6009042)

AC

Annette C.

Billing Manager

> "I really do not think my trainer has ever entered a claim so they really can't see what I see and..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6821346)

SG

Sherlynn G.

Clinic Manager

> "I really enjoy the chat feature."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6822239)

MR

Margo R.

Medical biller

> "I think there may be a little too much on the tabs-"

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6822197)

JD

Jennifer D.

Billing

> "I am able to get help when needed and my staff is able to navigate well through the system."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341466)

BS

Brandi S.

Co-Owner

> "Another major issue I have is the pricing model. Why is everything nickel and dimed to death for a..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341464)

BS

Brandi S.

Co-Owner

> "I also like that you can view the patient account from many different areas."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341464)

AC

Annette C.

Billing Manager

> "I cannot get anyone to answer my emails. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6821346)

RS

Rebecca S.

Office ManagerBiller

> "Good but could certainly improve their customer services and timely response to issues when help is..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6351662)

LS

Lindsey S.

Owner

> "The setup process has been a disaster."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6826009)

KF

Korvan F.

Medical Biller

> "I most liked the ease of use, the flexibility in functionality, the integration with our EMR, and..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6344303)

AC

Annette C.

Billing Manager

> "My business is in limbo. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6821346)

KG

KATHLENA G.

OFFICE MANAGER

> "I LIKE THAT IT HELPS ME WITH DEALING WITH INSURANCE CLAIMS"

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341510)

CA

Cyndi A.

Office Manager

> "No genuine concern for their clients whatsoever."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6405295)

MR

Margo R.

Medical biller

> "Excellent customer service."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6822197)

OE

OLGA E.

MD

> "not being able to use all the features for the price we paid"

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341711)

MR

Margo R.

Medical biller

> "The training was phenomenal."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6822197)

MP

Molly P.

Co-owner

> "It used to be really hard to talk to someone, but that has changed recently. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___6009042)

JC

Joey C.

Operations

> "The integration with our EHR is the most important part by far."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6340034)

DV

Doreen V.

Director of Finance

> "We have not yet experienced any cons, therefore do not have any items to report being liked least."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341776)

JD

Jennifer D.

Billing

> "I like the ease of navigating through the software and the record keeping."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341466)

RB

Russell B.

Physician

> "We are now being charge a $250 penalty per month because their own clearinghouse hasn't done its..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___4660845)

KF

Korvan F.

Medical Biller

> "By the time training was complete, I was fully equipped to work with CollaborateMD."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6344303)

RB

Russell B.

Physician

> "The clearinghouse does not even support Medicare Advantage and Medicaid products in our state. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___4660845)

JB

Jessica B.

Executive Director

> "Its easy to use and provides all the information needed for our team."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6340404)

AW

Andrea W.

Medical Billing Manager

> "A little tedious to use."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341785)

OE

OLGA E.

MD

> "In general, so far we are very happy, we like the learning center because we can use it any time we..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341711)

TP

Tracy P.

Owner

> "Seems expensive"

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6342022)

BS

Brandi S.

Co-Owner

> "Overall there are good things about CMD, but honestly if I had it to do over, I would not have made..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6341464)

RB

Russell B.

Physician

> "Likewise, an eligibility check doesn't go through and you must do it again. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___4660845)

MF

Megan F.

Executive Director

> "Functionality for the money is good."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6342918)

MW

Max W.

Physician/owner

> "It was nearly impossible to get someone on the phone if there was an issue. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___4599962)

TP

Tracy P.

Owner

> "Easy to use once you understand it"

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6342022)

MW

Max W.

Physician/owner

> "I've sent over $30,000 to this company over the past decade and was treated horribly in the end. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___4599962)

LH

Latosha H.

Certified Surgical First Assist

> "Very affordable and the software is easy to navigate."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___6338487)

RB

Russell B.

Physician

> "ZERO and I mean ZERO customer service when things go wrong. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___4660845)

RB

Russell B.

Physician

> "The program is easy to use and provides full reporting capabilities. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___4660845)

NB

Natalia B.

Practice Manager

> "The feature to run reports is not easy to understand"

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___3731392)

AB

Alexandra B.

medical biller

> "It is easy to use and the custom reports are so helpful and easy to use."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___4837301)

GD

Geoffrey D.

CEO

> "No way of storing encrypted credit cards."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___3383620)

SS

SLOAN S.

OFFICE MANAGER

> "I liked most that in scheduling/calendar area you could at a very quick glance differentiate..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2845659)

GG

Gary G.

physician

> "CollaborateMD has become the biggest problem in running my practice."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___3335085)

SS

SLOAN S.

OFFICE MANAGER

> "The scheduling platform that Collaborate offered was very user friendly and offered a lot of..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2845659)

SL

Samantha L.

Business Analyst

> "Also it is not possible to use CMD reminders just on certain providers, you have to do them all. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2924129)

NB

Natalia B.

Practice Manager

> "Easy to use in the most common functions."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___3731392)

AS

Abigail S.

Coding Specialist

> "The fact that it freezes a lot and takes a while for it to start working again. "

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2410047)

Vishal P.

Senior AR Associate

> "Simple and excellent."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___3799102)

SL

Sheryl L.

Owner practice manager

> "Not user friendly."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___3614274)

SS

SLOAN S.

OFFICE MANAGER

> "Initially when I started using this program I was new to everything and had never even done billing..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2845659)

LF

Leah F.

Billing Supervisor

> "Claims showing on rejection report that weren’t actually rejected"

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2929714)

EC

Erin C.

Owner

> "I also love that you can customize reports and export them into formats that can be edited for..."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2923938)

SL

Samantha L.

Business Analyst

> "So we cannot take advantage of this feature the way we would like to."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2924129)

GG

Gary G.

physician

> "The software was easy to learn, but once training is complete, you are on your own."

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#SoftwareAdvice___3335085)

JN

JENIFER N.

ADMIN

> "LIKE THE CODE WERE ENTERED WRONG"

[See full review](https://www.capterra.com/p/81299/CollaborateMD-PMS/#Capterra___2924218)

[View Reviews](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/)

CW

Claire W.

Counseling Therapist

> "The platform made scheduling, booking, and day-to-day navigation simple and efficient, which helped reduce administrative stress as a..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7117155)

KK

Kristen K.

Co-Owner and Doctor of Physical Therapy

> "I've never had a company for any product or service reach out after one year of use to take time out of their schedule to chat with us,..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7158482)

JS

June S.

Founder and Director

> "Jane is the only scheduling/payment/session notes software (and app) I've found that seems to 'get' that service practices in 2026 must..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7132504)

RK

Robert K.

CEO and chiropractor

> "We ran into issues with keeping track of patients packages and getting them scheduled for re-exams on time."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7094452)

Yugma S.

Assay development and integration technician

> "It is a reliable platform for managing schedules, organizing appointments, and maintaining workflow visibility."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7152929)

Yugma S.

Assay development and integration technician

> "Additionally, integration with highly specialized tools or systems is not always as flexible as needed."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7152929)

ZS

Zach S.

Doctor of Chiropractic, Owner

> "The integrations that Jane offers with other features like payments, faxing, and email newsletters has saved so much time and effort for..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247)

Nicole L.

Physiotherapist

> "The biggest downside to working with Jane is the setting up of charting options."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7121521)

GS

Gordie S.

Counsellor

> "The platform offers most everything I could need to help me run my business ethically and efficiently, and the team is fantastic to work..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7143153)

MP

Maurice P.

Owner

> "Some features aren't implemented well, and there is a lot of customization needed to make the service workable."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7032136)

LC

Lance C.

Solution Architect

> "Nice calendar view that allows you to book by appointment type or practitioner."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7138791)

JS

Jesse S.

Clinical Director

> "It actually took our admin team a lot more work to handle bookings."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7120674)

NB

Nicky B.

Practice Manager

> "The setup process was straightforward and easy to follow, and even tasks like exporting and importing data were simple and seamless,..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7178002)

VR

Verified Reviewer

Scribe specialist

> "Resolution took longer than expercted, repetition of troubleshooting steps frustated the users at times."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7011468)

Nicole L.

Physiotherapist

> "It is intuitive, well laid out, and still has most (if not all) the features needed for an EMR/scheduling/billing system without being..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7121521)

KR

Karen R.

Consultant

> "Would be great if there was some way to alert the client they can only book 1 appointment at a time…or ag least caution them that they..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6447057)

GS

Gordie S.

Counsellor

> "The platform makes admin and ethics much easier, so that I can focus on my clients and work-life balance."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7143153)

Kassidy K.

Chiropractor

> "Overall good it just couldn’t keep up with us after a certain weekly volume of patients."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7094070)

SM

Stacey M.

Counsellor

> "I use Jane for my counselling practice, it is an all-in-one platform that provides secure and confidential storage of information and..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6688422)

JC

John C.

Director of Curriculum and Administrations

> "These two things are more concerning for bookkeeping and administration, and do not really impact the end user."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7024483)

KV

Krishna V.

Mental Health Clinician

> "The scheduling and booking features work exceptionally well, and my clients have responded well to the interface."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123304)

AP

Andrea P.

Social Worker, Psychotherapist

> "I just lost a staff member (and all her clients attached to her) because she was not able to create her own treatments and classes..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6586114)

JS

June S.

Founder and Director

> "I've been a subscriber for 24 hours, and already I've had outstanding experiences with one planned and one impromptu service call."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7132504)

Breanna G.

Onboarding coordinator

> "There’s some features that seem like no-brainer improvements."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7175503)

Yugma S.

Assay development and integration technician

> "It simplifies coordination and helps keep operations running smoothly"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7152929)

EM

EMMA M.

Physio

> "no AI integration that I have to pay more if I want the add on for invoicing"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6674621)

AD

Andrew D.

Client

> "That it generally works well and looks good, as long as you don't mind being forced to use Chrome when you don't want to, and work around..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6628677)

CA

Claudia A.

Psychotherapist

> "That I cannot see the client's number in the chart that has all the info about the clients appointment."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6490213)

CM

Collin M.

Owner

> "The interface of Jane is easy to use, it allows for our unique pricing model without issues."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123914)

Breanna G.

Onboarding coordinator

> "It does not talk to dynamics."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7175503)

SS

Shaun S.

Medical Office Assistent

> "Jane continues to be a valuable tool for managing day-to-day clinic operations."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7162088)

SH

Stefanie H.

Analyst

> "I have noticed that sometimes with Jane I don't get a confirmation email stating my appointment has been secured"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6516698)

Crystal C.

Operator Manager

> "Happy to use this application as it works to support after hours bookings, and create reception efficiency within a business model."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6787471)

JB

Jackie B.

Licensed Massage Therapist

> "The only issue I have run into is that there is not yet a feature available where clients can book online and request add-ons to their..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4910461)

Manpreet K.

Physiotherapist

> "For a busy clinic, it made reception work much smoother and reduced confusion."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7175618)

JT

Jacob T.

Physical Therapist

> "Not being able to connect to an external exercise programmer other than Physitrack"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6685866)

MH

Maggie H.

Clinic Administrator

> "They are constantly collecting and implementing feedback from providers and always pretty quick to get on the phone for support."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7133134)

LD

Laura D.

Registered Massage Therapist

> "Sadly, when choosing to start my own solo-business, I came to find out how expensive the service is. Although worth mentioning that the..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6166086)

RH

Ramona H.

Clinic coordinator

> "The best feature is the “shared templates”."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7079913)

MG

Myles G.

Owner

> "It doesn't easily accommodate taking retainers on an account."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6443337)

JB

Jacqui B.

Owner

> "Use it as a client and it is really easy to set up and manage appointments and scheduling."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7137421)

CD

Colleen D.

mental health counselor

> "It created a lot of problems that customer service wasn't able to fix."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6604040)

HS

Homa S.

Owner and Practitioner

> "I went through a few competitive EHR systems prior to using Jane and Jane excelled at all the common features and offered many more..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6517183)

DO

Damien O.

Physical therapist

> "Lack of integration with billing software."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6598376)

IW

Ike W.

Chiropractor Owner

> "My medical documentation with Jane AI is so incredibly accurate."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7154813)

JH

John H.

Physician

> "They just don't answer calls or return voicemails"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6620555)

EH

Emma H.

Admin

> "Jane's customer support is the best of any software programs I've used within a business."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7128462)

CD

Colleen D.

mental health counselor

> "The site felt more complicated and less intuitive than other programs I have used."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6604040)

VR

Verified Reviewer

Physical Therapist

> "So far it's been an amazing experience receiving my demo and I'm very excited to be re-joining Jane as a clinic owner to learn how the..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7133231)

MEK

Mel Elizabeth K.

Owner

> "I find that my older family members sometimes have trouble with technology and this is no different."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6586816)

LG

Lucky G.

Director

> "Introducing new features continually to keep up with our needs."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7110845)

AG

Asha G.

RMT

> "I see 16pt per month in my practice, so do not qualify for the helper rate, but still can't justify the regular cost for that size of..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6142576)

JC

John C.

Director of Curriculum and Administrations

> "We also appreciate the customer support and the consistent updates to the system, which include useful features."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7024483)

AR

Austin R.

DIrector

> "Some of the settings are cumbersome."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6798766)

KK

Kristen K.

Co-Owner and Doctor of Physical Therapy

> "The interface of Jane is extremely intuitive and customizable."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7158482)

PC

Peggy C.

AA

> "which made me even more upset was you trying to escape your responsibility and was totally unacceptable. "

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6759614)

Leana Y.

Senior Product Owner

> "I like how it can notify me by both email and SMS, and how you can send confirmations to customers."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6820467)

TK

Taylor K.

Power Engineer

> "The search engine isn't the most user friendly."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6579172)

SK

Signe K.

Therapist

> "Excellent service, a complete suite of practical business and administration tools for practitioners as well as an attractive interface..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6746410)

SS

Shantelle S.

Psychologist

> "The new video opening in a browser has caused problems for me and several clients."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6081635)

SS

Shaun S.

Medical Office Assistent

> "The user interface is clean and easy for both administrative staff and practitioners to learn."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7162088)

JH

Jennifer H.

Nutritionist

> "Too expensive for a single practitioner."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6629672)

Debbie C.

Counsellor

> "Each time I had a question they responded quickly, and even gave me a gift when I retired!"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7124617)

AG

Ashley G.

Owner/Athletic Therapist

> "It doesn't make us question if Jane is worth it, it doesn't make us look for other systems instead, it doesn't make us look at our budget..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___3829213)

ZS

Zach S.

Doctor of Chiropractic, Owner

> "I absolutely love the online booking site and how easy it is for patients to schedule and management their appointment times and type."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6881247)

KB

Kate B.

CEO

> "I also cannot believe there is not app to access the calendar from a mobile device."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___5002008)

CM

Collin M.

Owner

> "The customer service is what really takes them to the next level."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7123914)

AT

Andrew T.

Chiropractor

> "There is a lot to customize but a few really annoying things that you can’t customize."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4942429)

Manpreet K.

Physiotherapist

> "I also liked how easy it was to find patient information and keep the daily schedule organized."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7175618)

RD

Rakesh D.

Physiotherapist

> "They ask you to look at the video and set up whole clinic by youself which is recipe for errors and then you contact them to correct it."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4878360)

DC

David C.

Owner

> "As a single person small clinic, Jane automates as much as possible as well as allowing simple online booking."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6712617)

MS

Michelle S.

Owner

> "Not able to share packages with family members Patient do not have the option of confirming their appointment on the text reminder"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4444311)

RH

Ramona H.

Clinic coordinator

> "It makes managing a busy clinic easier."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7079913)

VG

Valerie G.

Physical Therapist

> "The cost is a little high when you're starting a business"

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6292804)

Breanna G.

Onboarding coordinator

> "With some room to improve, it seems like a great platform for all medical companies."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___7175503)

TL

Tanya L.

Owner and Acupuncturist

> "Always double check the software cannot be trusted in the financial area."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6299579)

SS

Stephanie S.

Registered Psychotherapist

> "That it helps me in all areas to serve my clients and myself. But mostly the customer service alongside the guide to refer to is..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6414020)

SB

Shawna B.

Doctor of Chiropractic

> "Patient notes take a lot longer than desired, Membership aren’t exactly able to function the way I need them to for my practice model."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4468706)

NA

Neudis A.

Registered Psychotherapist

> "Offers lots of features, keeps me organice and my team on the same page and processing."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___6656883)

MH

Mathew H.

Marketing Consultant

> "Personally becuase i'm not an industry expert I had a hard time wrapping my brain around the HIPPA compliance piece on what information..."

[See full review](https://www.capterra.com/p/178984/Jane-App/#Capterra___4046453)

[View Reviews](https://www.capterra.com/p/178984/Jane-App/reviews/)

## User interface

[CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)

4.06 (113)

4.79 (524)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

CollaborateMD

Top features

36/47

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Code & Charge Entry
-   Compliance Tracking
-   Credit Card Processing
-   Customer Database
-   Customizable Dashboard
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Dunning Management
-   Electronic Payments
-   E-Prescribing
-   Financial Management
-   Forms Management
-   Generative AI
-   HIPAA Compliant
-   Historical Reporting
-   Insurance Eligibility Verification
-   Invoice History
-   Live Chat
-   Multi-Location
-   Online Intake Forms
-   PACS Integration
-   Payment Collection
-   Practice Management
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Reporting
-   Records Management
-   Reminders
-   Remittance Advice
-   Reporting & Statistics
-   Revenue Management
-   Scheduling
-   Secure Data Storage
-   Self Service Portal
-   Workflow Management

[See all features](https://www.capterra.com/p/81299/CollaborateMD-PMS/#features)

Jane

31/47

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Billing & Invoicing
-   Calendar Management
-   Charting
-   Claims Management
-   Claims Scrubbing
-   Code & Charge Entry
-   Compliance Tracking
-   Credit Card Processing
-   Customer Database
-   Customizable Dashboard
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Document Management
-   Dunning Management
-   Electronic Payments
-   E-Prescribing
-   Financial Management
-   Forms Management
-   Generative AI
-   HIPAA Compliant
-   Historical Reporting
-   Insurance Eligibility Verification
-   Invoice History
-   Live Chat
-   Multi-Location
-   Online Intake Forms
-   PACS Integration
-   Payment Collection
-   Practice Management
-   Quotes/Estimates
-   Real-Time Data
-   Real-Time Reporting
-   Records Management
-   Reminders
-   Remittance Advice
-   Reporting & Statistics
-   Revenue Management
-   Scheduling
-   Secure Data Storage
-   Self Service Portal
-   Workflow Management

[See all features](https://www.capterra.com/p/178984/Jane-App/#features)

### Recognition

CollaborateMD is recognized as a top-rated tool in 4 Capterra Shortlist reports

No recognitions have been awarded to Jane

### Deployment & support

CollaborateMD

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Jane

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

CollaborateMD

-   By CollaborateMD
-   Located in United States
-   Founded in 1999

Jane

-   By Jane Software
-   Located in Canada
-   Founded in 2014

## Popular Comparisons

[CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[4.06 (113)](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/)

vs

[Tebra](https://www.capterra.com/p/129169/Tebra/)[3.95 (1,371)](https://www.capterra.com/p/129169/Tebra/reviews/)

$235/month

Price

Contact vendor for pricing

4.0

Features

3.8

4.1

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/81299-129169/CollaborateMD-PMS-vs-Tebra)

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (524)](https://www.capterra.com/p/178984/Jane-App/reviews/)

vs

[Goldie](https://www.capterra.com/p/268055/Goldie/)[4.75 (1,167)](https://www.capterra.com/p/268055/Goldie/reviews/)

$54/month

Price

$19.99/month

4.6

Features

4.6

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/178984-268055/Jane-App-vs-Goldie)

[CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[4.06 (113)](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/)

vs

[EZClaim](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/)[4.52 (128)](https://www.capterra.com/p/106348/EZClaim-Medical-Billing/reviews/)

$235/month

Price

$199/month

4.0

Features

4.4

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/81299-106348/CollaborateMD-PMS-vs-EZClaim-Medical-Billing)

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (524)](https://www.capterra.com/p/178984/Jane-App/reviews/)

vs

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[4.67 (3,642)](https://www.capterra.com/p/153752/Vagaro/reviews/)

$54/month

Price

$23.99/month

4.6

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/153752-178984/Vagaro-vs-Jane-App)

[CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[4.06 (113)](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

$235/month

Price

$0

4.0

Features

4.3

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/81299-195467/CollaborateMD-PMS-vs-Care-Patron)

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (524)](https://www.capterra.com/p/178984/Jane-App/reviews/)

vs

[Doctoralia for Specialists](https://www.capterra.com/p/253301/Doctoralia-Pro/)[4.67 (409)](https://www.capterra.com/p/253301/Doctoralia-Pro/reviews/)

$54/month

Price

€69/month

4.6

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/178984-253301/Jane-App-vs-Doctoralia-Pro)

[CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[4.06 (113)](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/)

vs

[ModMed](https://www.capterra.com/p/124590/EMA/)[4.42 (367)](https://www.capterra.com/p/124590/EMA/reviews/)

$235/month

Price

Contact vendor for pricing

4.0

Features

4.4

4.1

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/81299-124590/CollaborateMD-PMS-vs-EMA)

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (524)](https://www.capterra.com/p/178984/Jane-App/reviews/)

vs

[Carepatron](https://www.capterra.com/p/195467/Care-Patron/)[4.43 (858)](https://www.capterra.com/p/195467/Care-Patron/reviews/)

$54/month

Price

$0

4.6

Features

4.3

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/178984-195467/Jane-App-vs-Care-Patron)

[CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[4.06 (113)](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/)

vs

[ChiroFusion](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/)[4.71 (590)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/)

$235/month

Price

$129/month

4.0

Features

4.5

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/81299-142407/CollaborateMD-PMS-vs-ChiroFusion-Complete-Practice-Management)

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (524)](https://www.capterra.com/p/178984/Jane-App/reviews/)

vs

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[4.77 (5,748)](https://www.capterra.com/p/191978/Acuity-Scheduling/reviews/)

$54/month

Price

$20/month

4.6

Features

4.7

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/178984-191978/Jane-App-vs-Acuity-Scheduling)

[CollaborateMD](https://www.capterra.com/p/81299/CollaborateMD-PMS/)[4.06 (113)](https://www.capterra.com/p/81299/CollaborateMD-PMS/reviews/)

vs

[NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/)[4.02 (1,284)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

$235/month

Price

$300

4.0

Features

3.9

4.1

Ease of Use

3.9

[View full comparison](https://www.capterra.com/compare/31268-81299/NextGen-Ambulatory-EHR-vs-CollaborateMD-PMS)

[Jane](https://www.capterra.com/p/178984/Jane-App/)[4.79 (524)](https://www.capterra.com/p/178984/Jane-App/reviews/)

vs

[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[4.79 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

$54/month

Price

$28/month

4.6

Features

4.7

4.6

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/174830-178984/GlossGenius-vs-Jane-App)