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CollaborateMD’s intuitive, cloud-based practice management and medical billing software is designed for small to mid-size medical practices of all specialties and medical billing services of any size.
Jane is a powerful practice management software that helps practice owners streamline their daily workflows. Manage your scheduling, charting, insurance, and billing, all without having to leave Jane.
They have always accommodated my business needs and their service is excellent. Another super great asset that sets CollaborateMD apart in the industry is their CRM service.
CollaborateMD has become the biggest problem in running my practice. No customer support, so problems will pile up and cost you time and money.
User friendly things makes that software great. This is just great medical billing application I have used and I would recommend it to everyone without any doubt.
The worst customer support. I was told by a CollaborateMD supervisor that at most, they have 6-7 representatives working at any given time.
I was impressed with her professionalism and timeliness. She was very helpful and friendly.
My only "complaint", if you can even call it that, is there's no mobile version of the software...yet. I know the engineers are working on something so it will be mobile soon.
Thank you to all at CollaborateMD for an excellent product and the best training and service in the industry.
With the recent loss of my son, who conducted all of our business transactions, I could not see the road in which I would be able to carry on his legacy.
It is great software program with excellent costumer service. Jane App is innovative and the Jane App team is always trying to update their software to make it better for the future.
I am not sure there is anything that I dislike at this time.
I love that the Jane app is both very "powerful" but also so reliable. This has revolutionized running my massage therapy practice.
Inability to customize of a few financial reports.
From both a legal health care provider chart documentation standpoint, AND a business standpoint, Jane App Is SUPER user friendly and just over all awesome.
Another missing element is that you can't list your expenses, only the income.
Jane App not only had an amazing product, it has an amazing and friendly team - always open to software improvement and help if it is needed.
The downside of trying to be a system for everyone means that at some point it might become too difficult to use, or difficult to learn, especially as Jane becomes popular in other countries.
Nicole: Hi, I'm Nicole. I am a doctor of physical therapy, and I am the owner and founder of Body and Motion Physical Therapy and Wellness. I have a very small practice with three other doctors of physical therapy who work with me, and I would rate JaneApp a five out of five. Before using JaneApp, we were using a program called HoneyBook and it just wasn't EMR-friendly enough for us. It wasn't HIPAA-compliant, so we switched over to JaneApp and we've absolutely loved the abilities that JaneApp has for our practice. The reason why we chose JaneApp in our practice is because it has a really simple online booking system for all of our clients to go online and book. It also has the ability to take payment at the time of service, and as a cash practice, this is really important to us. So all of the portals are right there for our clients to pay and for us to have all the reporting at the end of the day. Speaking of reporting, we also love the ability that we can recapture lost visits and we can go into that report tab and see all of the clients who we haven't seen recently so we can reach out to them. Jane has so many features where it's everything all in one, and we don't have to have multiple programs. We can just rely only on Jane for absolutely everything we need at our practice. JaneApp was really easy to get started with because they have a whole library of videos on their website that help you with everything. And I'll admit, I call them very often, and it's not because there's tech issues, it's because sometimes I'm not super tech-friendly and their customer service is 10 out of 10. They're always so easy to reach, so friendly, and absolutely help me every single time. I would absolutely suggest if you are thinking about getting Jane, it is the best EMR system. Just do it. You can hop on a phone call with them, or what I did is I did a demo with them. And as soon as I did a demo, I absolutely loved it. So my advice is if you're thinking about an EMR system and you are a therapist, you should do it.
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