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CollaborateMD’s intuitive, cloud-based practice management and medical billing software is designed for small to mid-size medical practices of all specialties and medical billing services of any size.
Medical practice management solution that enables physicians to practice medicine via flexible and customizable electronic health records, practice management, and revenue cycle solution.
They have always accommodated my business needs and their service is excellent. Another super great asset that sets CollaborateMD apart in the industry is their CRM service.
CollaborateMD has become the biggest problem in running my practice. No customer support, so problems will pile up and cost you time and money.
User friendly things makes that software great. This is just great medical billing application I have used and I would recommend it to everyone without any doubt.
The worst customer support. I was told by a CollaborateMD supervisor that at most, they have 6-7 representatives working at any given time.
I was impressed with her professionalism and timeliness. She was very helpful and friendly.
My only "complaint", if you can even call it that, is there's no mobile version of the software...yet. I know the engineers are working on something so it will be mobile soon.
Thank you to all at CollaborateMD for an excellent product and the best training and service in the industry.
With the recent loss of my son, who conducted all of our business transactions, I could not see the road in which I would be able to carry on his legacy.
I love that Aprima listens to their customers regarding enhancement ideas and implements those that are important to the users. Aprima is always improving their product for it's customers.
User interface outdated, VERY poor support, constant service interruptions, lost notes multiple times, cick heavy antiquated Windows 1993 feel, JUST AWFUL to use.
Customer support has been pretty good and has only gotten better since we began with them.
Terrible both from the Aprima interface as well as the lying, cheating, bait and switch tactics of DAS that have resulted in spiraling costs.
It only takes one determined mind to uncover the system's magic ability to not only do all the work but also to make money for the company effortlessly.
I got rid of the EHR early because of their very poor customer support. At that point the CEO said that I had broken the contract and I lost all of my money.
We've actually seen an improvement in our patient flow and our ability to measure the practice's performance has vastly improved.
RCM virtually did nothing to earn the percentage charged. Unfriendly response from RCM managers regarding the billing errors and invoicing errors.
CollaborateMD
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CGM APRIMA
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