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Any business that still is using outdated legacy systems or paper and spreadsheets to manage their CAPA programs
Not provided by vendor
This product is relatively easy to use, and I like the willingness of our contacts and the Help Desk to help me figure out how to make some things work.
There are some tools that are difficult to create in the environment or not available in the environment.
Customer service has been superb, with prompt issue resolution and representatives being available for consultation.
It's hard to tell if the changes I did will work out as I thought it would.
The BPI system team is great to work with, very responsive, and willing to help provide support and suggestions when needed.
The BPI system Software has forced us to review our process to understand that many of the complexities are with our process.
I like most about this software is that we have the ability to configure in house and we do not have to go to the vendor.
The workflow building process is not very time efficient. An embedded WYSIWYG workflow editor/form builder would eliminate the time it takes to build a workflow through multiple record testing, etc.
I love that it allows multiple people to see what we are working on. It's great for a variety of functions like mind mapping, brainstorms, and flow documentation for applications.
I've watched people click and move things in the wrong places, edit the wrong areas, or generally mess up a board. No integration with wider ecosystem eg Microsoft/Google suite of tools.
I love that it is so free hand and real time that it feels as if we were doing this physically. It also results in a good progress being seen throughout and that is is accessible to all anywhere.
Literally the only thing I can think of is that you can't pay for it without a credit card, which is a pain for me.
The templates are also an amazing feature that take the work out of setting up an activity and can even be a good source of inspiration if you're out of interesting meeting ideas.
Some editing options for different tools are limited and it can be a little bit frustrating.
I appreciate Miro's fun and creative features that make collaboration engaging and dynamic, fostering a more visually stimulating work environment.
Sometimes I get lost with the layers or locking content. I feel that this feature could be set differently.
Angelina S.: Hi. I am Angelina of Angelina's Arts and Crafts. I make cards of all occasions and jewelry. My rating here in DC is four by Miro. I was using the Square payment along with PayPal, Google, and Windows. I found the Miro I had to get rid of Square because it became too complicated to keep track of payments, names, numbers, emails, and Miro just made it easier. Got rid of Square, got rid of PayPal business, which was also a headache, and Windows. Miro has made my business so easy, so when I need to get my products out, it's a one, two, three, done. I don't have headaches. Go into my computer, if I sell a item, it's just taken off. I don't have to go in and look at a number, find the item or anything, it's just take it off, it's sold. Thank you. I don't have to stress anymore. Thank you, Miro. Very easy. I mean, follow the directions. If you can read, if you can read, you can do it. Miro is easy. I got my sister and one more friend of mine who has a business and she switched from what she was on to Miro's. If you're in a small business, it's very good to start with Miro's. Don't go to Square and don't go to PayPal business, use Miro.
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BPI System
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