Dynatrace vs Pulseway: Which is a better fit?

Praveen K.: Hey, my name is Praveen, and I work as a systems engineer. I rate Dynatrace five out of five. For more information, click below. Before we used Dynatrace, we used to use Wily, which is like a monitoring tool, but this was not that good. Using Dynatrace, we are able to identify where the application breaks. Using Dynatrace, we have a lot of good things, not only for monitoring, but also for troubleshooting where the application got broken. Using Dynatrace, it's very easy to install the agents on the servers and it's a single pane of glass, where we can see all the issues on a single application. You see, like an enterprise environment where you're dealing with thousands of endpoints, it's a very good tool to monitor and also for troubleshooting the application. When there is some issues, Dynatrace helps us a lot.

Bryan W.: My name is Bryan. I'm an IT specialist over at Shopper Approved. We've got about just under 50 employees. I give Pulseway an overall rating of five stars. Before Pulseway, I was using Action1. The problems with Action1, it was an early product. It was lacking some features that a more mature product offers. Pulseway gave me those tools, better remote support and better reporting, various other features like that. The biggest reason we went with Pulseway is price. I looked at several other competitors, and Pulseway offered the best price for what we got. And it gave us third-party patching. It gave us a great remote tool that offered remote file transfer. They have a network discovery feature in there, so I can use it to automatically look for new devices, things like that. Yeah, getting started with Pulseway, they gave me a trial, if I remember correctly, and using that trial, I was able to sort of test things out beforehand. And then, once we decided on the product, they were able to take that trial environment and just turn it into the full one, so I didn't have to do any additional setup. But they did give us additional onboarding, so if you didn't do the trial or didn't set up anything, they'll help you and walk you through setting it up. The agent's super easy to install. You can deploy it across the whole fleet if you needed to. It even has Active Directory Discovery, so if it's connected to a domain, it can just install it that way. If you're looking at getting Pulseway, I would just make sure you do look at other competitors. If there's something that you can't afford, there are definitely better products that offer more features or better robust features for a higher price. So, if price isn't an issue, it may not be a bad idea to look elsewhere. But if you are trying to find something on the budget side, Pulseway is a great place to start. They offer lots of add-ons, lots of integrations. Do know that the product is owned by Kaseya. Some people may not care for that. But that's [inaudible 00:02:35].