Jitterbit vs Amaka: Which is a better fit?

Jitterbit support is fantastic and they really help you achieve success and along the process. The training material online is straightforward and helped us learn how to use the tool.

Notification queue type integrations are especially difficult to create. Jitterbit professional services advised against letting projects grow too large as they can become corrupted.

The most important feature that got me interested in Jitterbit was the ability to communicate between multiple endpoints.

None of our integrations could be created without using the proprietary scripting language on some level, which sometimes suffers from data type conversion problems.

I think what I like best is the modular approach which has saved me tons of time with maintenance and process changes we've needed to make over the years. The service has been great too.

And is very difficult for multiple people to work on the same project.

Overall, I am 100% satisfied with the tool. It's relatively easy to set up and there is so much it can do, that the more I use it, the better our other systems function.

Depending on what systems you are using, it can effortlessly expose your API limits and potentially cause a headache if your projects aren't tested properly.

The turnaround time from the moment of submitting the form and the integration being activated is great. The support response time and efficiency are amazing.

Missing records: after integration, some of my transactions were missing.

Amaka's Customer Service is superb. Sensitive content hidden] was super lovely and was able to rectify my issue quickly and efficiently and saved me HEAPS of time trying to solve it myself.

Lack of choice with how to customise the fee processing or the account codes that they were mapped against.

For my most recent experience, I worked with [sensitive content hidden] who is great to work with as she is very responsive, helpful, and understands the systems very well.

There were a few errors with syncs but all sorted once discussed with Customer service.

The customer support is amazing. The support person have clearly outlined the issues that was rasied, and was able to solve it within matter of minutes.

I may have difficulties in the future when I make changes in Xero and then require these changes to be reflected in Square for future transactions.