Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. Learn more.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Voted by Forbes as Best for Firms of All Sizes, Rocket Matter’s legal practice management software is the best way for growing law firms to manage and expand their practice.
Law firms
Good, it is nice to be able to call and get help right away and if they can't help you they will get back to you pretty quickly.
I found the application to be over-simplified and somewhat childish. This application is really geared for a younger set.
The thing I like most about Rocket is the people that help. Rocket's customer service is fantastic.
Reports functions are limited. Company lags behind on Ad In integration with Microsoft Products.
What we liked most about this software was the pleasant customer support. We experienced nice people working for Rocket Matter who guided us through the demos.
If the clients owe for different things, It gets confusing separating the amounts once they are added together.
The manual is easy to follow, the quick sheets are great and I am especially impressed with the customer service/help desk reps. BEST CUSTOMER SERVICE of any vendor I have every worked with.
I have not seen anything so far that caused discomfort while using RM.
The ease of use is a really good plus point and the new developments with the dashboard view is heading in the right direction.
An angry litigation lawyer with time on her hands is a dangerous thing, FilePro.
Great value for money, easy to use, fantastic financial reporting and the friendly support team are just a local phone call away. Every update makes Filepro even better than the last one.
No integration with the bank feed of any bank. We actually switched to Macquarie because sales guy told us we could then have a ‘direct synch’ with Macquarie bank feed.
The help desk are amazing. Always happy to help and able to fix any issues so quickly.
We are always very busy and we had to allocate some of our limited staffing resources to prepare for implementation. This investment more than paid off.
Filepro delivers a cost effective program that is so easy to use. After using other legal software over the years, this would have to be the only one that we would highly recommend.
Speaker 1: Good morning. My name is Eliel. I'm a bookkeeper for the Florida law firm. Today. I'm going to be reviewing Rocket Matter with a fived start reviews out of five stars. For more reviews, click the link below. Basically Rocket Matter is a cloud database where you can store client information, everything that is going on with a case, also financial details, documents, sharing documents, invoices. It's a very excellent product to keep in touch with the clients and keep the workflow going through. Well, one of the features that I like the most with Rocket Matters is the reporting features. Basically it gives you the ability to download all your active clients and matters. It lets you run reports as to the trust balances, the productivity per user reports, even running your payments so that it's efficient to get paid in some of your invoices for work that we've done in clients. Also one of the features that it just add right now is the business intelligence tool, which allows you to create even better reports to track marketing on all sorts of things that you can think of. And something else that I really like about Rocket Matters is the fact that they're always in communication with you. The customer support is amazing and they're available 24/7, and they're always ready to help you. There's not something that I would say that I like the least about Rocket Matters. I pretty much like everything. And over the years, they've just become better. Wt the beginning, I remember back in 2010, when they just started, they started in 2008 and then we acquired, we started using it in 2010 and it was a little slow at the beginning because obviously it's skull base. But over the years they've made so many improvements that it was worth sticking to it.
Rocket Matter
Top FeaturesFilePro
FilePro
--
Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.
Products similar to those you're currently comparing: