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DocStar ECM content management and process automation software empowers thousands of large and midsize organizations with better productivity, efficiency, security, and instant access.
Optix document management services services back office operations, SMBs, enterprise companies, energy, government, education, legal, manufacturing, non-profits, product development, and more.
Most importantly, DocStar's customer service has been TOP NOTCH...although to be fair, we hardly ever have to call them since the solution is so stable.
Trying to find documents for audits was a tedious, costly process and storing documents in file cabinets exposes our organization to theft and loss.
The experience with the latest implementation was very positive. The consultant provided by Epicor was very knowledgeable and great at implementing.
They keep charges in Y that would have already been paid as part of X. Double-dipping. Their accounting team is inflexible and will refuse to work with you to resolve the problem.
The best about docstar ecm is that the software is user friendly has lot of useful features for enterprise data management.
Lack of documentation on how to use the software or how to customize it. Difficultly customizing the software so that users can use it.
It has the ability to incorporate with our ERP (Epicor P21) which has the potential for more additional growth features. Workflows are easy to set up and adjust to your company process.
Sometimes it's more complicated than it needs to be to build a workflow. The need to download some files in order to view them is bothersome.
Prioritize real-user-identified key features according to your needs to find your best fit.
DocStar ECM
Optix
Top FeaturesDocStar ECM
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Optix
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