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Any organization looking to automate document-driven tasks so they can save staff time, reduce costs, and enable remote access to information, matter where your employees are located.
DocStar ECM content management and process automation software empowers thousands of large and midsize organizations with better productivity, efficiency, security, and instant access.
From implementation to completion, it was apparent that our satisfaction was Square 9's top priority. I'm happy to report that they earned us as a satisfied customer.
Reduction of physically stored paperwork as well as a reduction in lost paperwork.
I like that Square 9 can not only store our documents and separate them into convenient archive folders, but we also appreciate that it handles all of our approval workflow processes.
Training can be outdated and sometimes answers can be flat out wrong on quizzes.
Ease of use, reliability. I like how easy it is to search for documents and to export files.
The one drawback to Square 9 is the delay in downloading. It seems to lag a bit at times.
Super happy with our implementation so far. We're just getting into things now.
Not easy to set up user's permissions, problems installing Extensions for some users.
Most importantly, DocStar's customer service has been TOP NOTCH...although to be fair, we hardly ever have to call them since the solution is so stable.
Trying to find documents for audits was a tedious, costly process and storing documents in file cabinets exposes our organization to theft and loss.
The experience with the latest implementation was very positive. The consultant provided by Epicor was very knowledgeable and great at implementing.
They keep charges in Y that would have already been paid as part of X. Double-dipping. Their accounting team is inflexible and will refuse to work with you to resolve the problem.
The best about docstar ecm is that the software is user friendly has lot of useful features for enterprise data management.
Lack of documentation on how to use the software or how to customize it. Difficultly customizing the software so that users can use it.
It has the ability to incorporate with our ERP (Epicor P21) which has the potential for more additional growth features. Workflows are easy to set up and adjust to your company process.
Sometimes it's more complicated than it needs to be to build a workflow. The need to download some files in order to view them is bothersome.
Prioritize real-user-identified key features according to your needs to find your best fit.
Square 9
Top FeaturesDocStar ECM
Square 9
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DocStar ECM
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