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Site24x7 is built for small and medium businesses, and caters to job functions that include the business owner/web app administrator, site reliability engineer, system administrator and IT manager.
Businesses of all sizes looking for external web monitoring solutions to assure their websites and applications are performing and running smoothly at all times and to alert you when they are not.
Very good software for monitoring things like server performance or any website performance. Good to operate from both mobile and desktop and customer support of this organisation is very good.
My quibbles are that we have received false alarms on occasion, sometimes caused by their server agents, which have been a little flakey sometimes. Also, the pricing can be confusing.
I love its dashboarding capabilities. And that the monitoring system itself keep track of historical data providing great insight on what is happening.
It is very hard to recover the password once the person who set up the service is no longer with the organization.
Overall we are very happy with this product and all the different options offered by it. We recommend it to any IT personnel.
When you get a phone call that a server of services is down. IT is some times hard to understand what the computer is saying.
Site24x7 can also help you automate tasks like restarting servers or notifying IT staff of issues. This can save you time and help you keep your website running smoothly.
As you have lots of settings available, some times you get puzzled were to configure it properly, for instance when setting up notifications groups/teams.
I love that it allows us to scale confidently & spot issues as quickly as they manifest on our web sites. It's awesome to be notified and address issues in almost real time.
The ability to troubleshoot a problem was a bit difficult to do but that may have just been my lack of knowledge of the product.
This is especially helpful to the site owners on my team when they go to review standards for how all of the sites are functioning and to see where there are opportunities to improve their sites.
It is a little difficult to understand the pricing sometimes.
My experience has been great. Many of the alerts we have received have been critical to our business and ensuring we put forth the best sites out for our patients, doctors, employees, etc.
I really don't have anything I don't like about it.
The simplicity and the price. We are very happy with it and I don't think any manager will oppose to the purchase approval, it's so inexpensive.
Also depending on your server configuration, the AlertBot settings may get even trickier. More expensive than similar products.
Site24x7
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Site24x7
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