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Businesses of all sizes looking for external web monitoring solutions to assure their websites and applications are performing and running smoothly at all times and to alert you when they are not.
NinjaOne automates IT, empowering 20,000+ teams to boost productivity, reduce risks, and master IT management with ease and efficiency.
I love that it allows us to scale confidently & spot issues as quickly as they manifest on our web sites. It's awesome to be notified and address issues in almost real time.
The ability to troubleshoot a problem was a bit difficult to do but that may have just been my lack of knowledge of the product.
This is especially helpful to the site owners on my team when they go to review standards for how all of the sites are functioning and to see where there are opportunities to improve their sites.
It is a little difficult to understand the pricing sometimes.
My experience has been great. Many of the alerts we have received have been critical to our business and ensuring we put forth the best sites out for our patients, doctors, employees, etc.
I really don't have anything I don't like about it.
The simplicity and the price. We are very happy with it and I don't think any manager will oppose to the purchase approval, it's so inexpensive.
Also depending on your server configuration, the AlertBot settings may get even trickier. More expensive than similar products.
NinjaOne is a good experience, with great staff, and good prices - always changing and evolving products.
The Sydney office is not picking up the phone - I doubt if it even exists, SMS verification not working - if you need Ninja to fix the issue they are not doing it in a timely manner.
The patch management and asset information is top notch. The features and functionality of the platform are also superb and always being added to.
The platform occasionally sent out false alerts which although we could react to, did prove a little frustrating at 1am.
Speed is very important when you are dealing with customers who need quick resolution. Search is great and the speed with which it works is Amazing.
It's very much still being developed, and there are a few annoying ways that patching and scripting are set up that is unlike any other software I've used in the past.
Ease of use, visibility of all hardware is great, patch management and security is awesome, remote tools extremely helpful.
Lack of built in scripting. Has custom scripting capability but a small script database.
Alec: My name is Alec. I'm a team manager of a real estate coaching company with multiple locations in the US reviewing NinjaOne and I currently give it a four out of five stars. Currently, we partner with a managed service provider that is using NinjaOne. They said it was really good, so we did a trial, decided to proceed forward with it, and we're really liking it. We're moving away from that MSP, so we're needing to bring everything in-house and have some of the similar tools so we can assist all of our employees. We chose NinjaOne because it's a very simple program to use. It allows us to manage all of our workstations, both Windows and Mac, running scripts that we might need to, install any applications remotely that we might need to. And it also has the service desk component so that we are able to work through tickets, show upper management how many support issues that are coming through, how we're resolving them, and just further support our department and the needs that we have. Onboarding is pretty straightforward. You just install the agents. There's a little setup on the ticket side just to get it customized how we would like it, but overall, the setup for Ninja is pretty simple and straightforward. I would recommend that you look at NinjaOne and compare it to other options out there and make sure that it meets your current needs as well as your future needs. Being an internal tool, there's not much need that we have for it for managing out the clients and things like that, but it is geared more towards a managed service provider, so make sure it meets all your requirements for that.
AlertBot
NinjaOne
Top FeaturesNinjaOne
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