# Compare SmartVault vs Dropbox Business 2026 | Capterra > Unsure of what to choose? Check Capterra to compare SmartVault and Dropbox Business based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/82811-143068/SmartVault-vs-Dropbox-Business --- # SmartVault vs Dropbox Business Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: SmartVaultDropbox Business2/4 selected [SmartVault](https://www.capterra.com/p/82811/SmartVault/)[4.3 (137)](https://www.capterra.com/p/82811/SmartVault/reviews/) [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[4.5 (21,687)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/) [## SmartVault](https://www.capterra.com/p/82811/SmartVault/)[4.3 (137)](https://www.capterra.com/p/82811/SmartVault/reviews/) Starting Price $70.00/month Value-for-Money 4 Functionality 4.2 Ease of Use 4.2 Customer Service 4.1 Reviews Sentiment Based on [137 reviews](#user-reviews) Positive 112 Neutral 13 Negative 12 [## Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[4.5 (21,687)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/) Starting Price $11.99/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.5 Customer Service 4.3 Reviews Sentiment Based on [21,687 reviews](#user-reviews) Positive 19,894 Neutral 1,477 Negative 316 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Bitrix24 4.2 (989) * * * Starting Price $69.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 82% of reviewers rated it above 4 stars * * * ### Wrike 4.4 (2,984) * * * Starting Price $10.00 Per User,Per Month Free Trial Free Version * * * User rating 89% of reviewers rated it above 4 stars * * * ### Zoho WorkDrive 4.6 (95) * * * Starting Price €3.00 Per User,Per Month Free Trial Free Version * * * User rating 95% of reviewers rated it above 4 stars * * * Highest Rated ### Slack 4.7 (24,098) * * * Starting Price $8.75 Per User,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 17,095 reviews from file sharing software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Not enough reviews Feature ratings Secure Data Storage 4.6 Email Management 3.0 Document Storage 4.8 File Transfer 2.0 Automatic Backup NA 83%Fit High performer Feature ratings Secure Data Storage 4.7 Email Management 4.3 Document Storage 4.7 File Transfer 4.6 Automatic Backup 4.7 User satisfaction User satisfaction 4.3 User reviews[137](https://www.capterra.com/p/82811/SmartVault/reviews/) Ease of use 4.2 Functionality 4.2 Value for money 4.0 Customer support 4.1 User satisfaction 4.5 User reviews[21,687](https://www.capterra.com/p/143068/Dropbox-Business/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.3 Customer support 4.3 Price starts from Price starts from $70Per User, Per Month - Free version - Free trial Price starts from $11.99Flat Rate, Per Month - Free version - Free trial Best for Best for SmartVault is used by accounting professionals, tax preparers, financial services firms, legal practices, healthcare providers, and CPAs. Best for Companies of all sizes use Dropbox Business for collaboration, file sharing, online backup, and more. ## User reviews Pros & cons RR Robert R. CPA > "I was able to achieve the same results by using the software I had been using for years to manage documents (Filecenter) and Google..." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___6731671) VR Verified Reviewer Accountant > "Sometimes it was a little cumbersome and a little slow, I think the flow of smartvault could've been a little more user friendly." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___7085283) EO ELVIS O. Audit Apprentice > "SmartVault provides an intuitive interface that makes it easy for users to navigate and manage documents" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6423786) RR Robert R. CPA > "They lure new clients with their presentation, which is impressive, and use well-known tax professionals to advertise the software, but it is..." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___6731671) Dylan C. marketing > "I like using SmartVault because I can access documents from anywhere I am." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6528051) TF Tim F. Accountat > "years later they discontinued the plan, and we were forced to spend 1.5x as much for widgets and features that we still don't use. Since we..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6426905) TB Tatsiana B. Owner > "It was a great experienced for what I used it for until the price went up significantly without addition of new features." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6588768) FM Freyxa M. Onboarding and training Supervisor > "The onboarding and implementation of the software can be really tedious and if not settled corrected can violate regulations" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6825183) HC Heather C. Administrative Assistant > "Overall, SmartVault serves its purpose with our organization, for sharing bank documents with our accountant and providing employee benefit..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___4592745) RR Robert R. CPA > "Instead, they have a knowledge-based library on their website to answer questions, but it's not organized in an intuitive manner. After I..." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___6731671) JS Juliana S. CEO > "It's very simple to print documents directly to the client folders." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___4684761) JrmC Jérôme C. Data analyst > "Sometimes not enough space and speed to load eavy files" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6683902) CA Christine A. staff accountant > "It is nice that files can be sorted into folders." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___4320379) RR Robert R. CPA > "I had to go through 2 or 3 people who were going to be my onboarding coach before finally ending up with the one that was clueless and a..." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___6731671) CA Christine A. staff accountant > "Other software offer more features and accessibility." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___4320379) TF Tim F. Accountat > "It's almost as if they only got halfway with this cosmetic transition, then got distracted by other things like a neurotic puppy." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6426905) MD Michael D. Director > "Prior to using this solution I used a variety of cloud storage providers along with some other applications, SmartVault brought everything..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2509225) RR Robert R. CPA > "The software can be a little bit difficult to navigate." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___6731671) CP Carol P. Freelance Bookkeeper and Payroll Provider > "I also love that there is a limited DocuSign feature to where I don't have to pay the full price for full DocuSign subscription. Plus, I..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2506313) RR Robert R. CPA > "Also, when I called them to let them know I was not going to renew this software, they practically didn't care that much or even ask me what..." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___6731671) LH Lydia H. CPA/Owner > "I have been using SmartVault for over 5 years, when I first started with SmartVault it was because Intuit decided to no longer offer Document..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2505949) LM Lisa M. President > "The software does not allow us to retrieve or save any Excel or Word documents to SV." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___4910050) Carly C. Managing Member > "I like the desktop syncing and the ability to keep all my files stored securely and paperlessly in the cloud" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2505745) TF Tim F. Accountat > "Which completely defeats the purpose of a program like this." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6426905) AE Amanda E. Staff Accountant > "It allows us to organize, archive, & share documents securely for a large amount of client files." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2514640) RR Robert R. CPA > "The onboarding training is extremely deficient." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___6731671) KT Katie T. Account Manageer > "We love that it is cloudbased and that we can access this where ever we are, especially with COVID-19 restrictions in place. Because of this..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2506121) TF Tim F. Accountat > "The program has the following issues:" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6426905) CS Christopher S. Founder > "What I liked most is the fact I can send files to her securely." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2927329) RR Robert R. CPA > "At times, it's rather confusing which one to use." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___6731671) MA Merle A. Office Administrator > "With SmartVault, we all have access to photos, videos and document, and I can always be sure I'm using the most updated material. " [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2505617) JE Jeff E. CPA > "There is no Android app available, which is ridiculous considering the extreme pricing. And be careful, the company will auto renew your plan..." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___3595977) JM Joy M. CEO > "TaxDome is cheaper and they have app users can use that is user-friendly." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3368523) UW Ute W. CEO > "it was very difficult for most of my clients, not user friendly" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6606365) JT Jennifer T. Account Executive > "It is incredibly useful for our non-profit organization and accounting use. " [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3027939) SG Surbh G. Associate Manager > "you need to download , edit and reupload the file if any edit has to be made by client and us both.online editing is not available" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___4605981) NM NICOLE M. ADMIN > "SmartVault is an amazing tool & continues to help our workflow evenly." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2995232) NM Natalia M. CFO > "We ended up trying to cancel them today after only a month into our new billing period and they refused to refund our payment for the..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___4544402) CL Christos L. Accountant > "One of the most important pros is the use of 2 Factor Authentication as this does hold client records and data." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2303286) Russell B. CEO > "Chief among those is that from day one the search function in the app is completely useless, meaning that I have to scroll through many..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2875795) CC Charmaine C. Accounts Assistant > "It is one great software that helps to go paperless." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2910873) JS Juliana S. CEO > "I used this program for 6+ years at another job but when I tried implementing it in my own firm it just didn't work." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___4684761) SE Summer E. accountant > "Printing tax returns to SmartVault from our tax software is our favorite feature." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2507673) MS Mila S. Owner > "DocuSign integration worked in about 30% of the time; in most cases, I would get a file error and go directly to the DocuSign website, which..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3237636) DD Deanna D. Tax Accountant > "I love that it provides storage for me and allows me to give access to my clients. " [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2507729) MS Mila S. Owner > "Sometime last year, SmartVault had a hiccup and resorted our filing system, e.g., files from 2017 folders were randomly moved to different..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3237636) MK Megan K. Staff Accountant > "Pros: Good file management structure set up to keep everything organized and allow adding new files when necessary!" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2544524) LM Lisa M. President > "Terrible customer service." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___4910050) RR Renee R. CPA > "I can easily email links to documents, which makes SmartVault even easier for clients." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2518300) EB Edward B. Owner/CPA > "Low end portal service that clients found difficult to use, and which we found more difficult to integrate into our business model as a..." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___3455260) AR Anne R. CPA > "This interactive secure portal has been a lifesaver with the increased use of electronic data transfer. " [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2506042) NM Natalia M. CFO > "They are charging us for 11 months of services that they are not going to provide." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___4544402) NV Nic V. Office Manager > "Customer support is always easy to speak with and the software is a great fit for our company." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3495437) MS Mila S. Owner > "Individual files had to be made accessible to them even when uploaded to an already accessible folder, which was a complete waste of time and..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3237636) CB Chris B. Company Director > "Templates for Accounts/Payroll etc save a lot of time for setting up year on year" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2531594) JE Jeff E. CPA > "Poor Interface and Terrible Permissions Programming" [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___3595977) LH Lydia H. CPA/Owner > "Love the integration with my tax software, ProSeries and also DocUSign which I depend on immensely." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2505949) CB Chris B. Company Director > "I was using Office 365 Business and was fed up that Sharepoint kept falling over for clients - I had set it up as groups to move documents..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2531594) MA Maria A. Tax preparer > "After the initial learning curve, it worked fine." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3250105) Russell B. CEO > "Also, their iOS app is, to put it generously, pathetic - and was never updated to fix the many glaring problems with it." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2875795) JS Jeremy S. CPA > "I haven't used other portals, but researched several and think that Smartvault is likely the best standalone portal for Lacerte/ProSeries..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2507999) RP Ryan P. Managing Member > "The customer service is awful. " [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3523036) SE Summer E. accountant > "We also like that we can print to SmartVault straight from our pdf editor." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2507673) MN Mickele N. Owner/Operator > "It is not intuitive to use for my clients and it does not integrate with my tax software." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3109830) Georgia K. Partner CPA > "It is a cheaper options for delivering our tax returns to our clients." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2511549) RP Ryan P. Managing Member > "To date, the issue has always been with SmartVault. " [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3523036) Tammy W. Bookkeeper > "I love being able to access my documents from any computer, anywhere, anytime. " [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2506024) MA Maria A. Tax preparer > "I was used to another client portal that had a modern look and this one looked a little outdated." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3250105) KH Karina H. Receptionist > "Its storage is what I liked the most and the fact that it's so easy to manage and get access to certain folders." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2506078) JY Jonathan Y. Accountant > "The program does not seem to auto-refresh very well when a new document is uploaded and a lot of the time the refresh button does not fix the..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2505604) RB Rabiha B. Administrative assistant > "I thoroughly enjoy using smartvault on a daily basis for work it's easy to use and I can access it from work or home on my phone or laptop." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2505997) BS Beth S. Administrator > "You have to download them, edit them, and then reupload them, which makes things difficult when both us and the client need to update..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2517560) TA Thabo A. Partner > "Ability to scale, Docusign integrations, ease of use, customer support." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2508300) JK Julie K. CEO > "However, the implementation team has completely dropped the ball and now we are stuck on January 28th not being able to send out tax..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2654912) JH Jessica H. CEO > "Is a good concept, nice storage capabilities" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3238221) RD Raissa D. Administrative Specialist > "Some features like deleting email can be difficult if not done properly, the software freezes a lot during tax season" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2505959) MA Merle A. Office Administrator > "It is easy to file, upload and take information I need without having to store it locally on my system. " [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2505617) JM Joy M. CEO > "They handled the whole situation really poorly and were rude. If you are thinking about making the switch I would go for it." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3368523) LG Liz G. Accountant > "So far this has stremlined alot of processes and removed the need for lots of printing!" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2228666) MK Megan K. Staff Accountant > "Cons: Copying and renaming files within the same folder sometimes causes the system to lag." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2544524) [View Reviews](https://www.capterra.com/p/82811/SmartVault/reviews/) JL Jerry L. Lead Project Manager > "I like the desktop app version; the Dropbox app enables me to sync all my files across multiple devices automatically, without requiring manual..." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7051783) LD Leo D. Embedded software test engineer > "Also, the occasional sync delay loves to show up at the worst possible moment—like right before a deadline—just to remind you who’s really in..." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7127645) AG Anna G. Digital Marketing Manager > "It’s a tool I depend on both personally and professionally, the multiplatform accessibility lets me access any of my files from all my devices..." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6874859) AM Alejandro M. Chief > "I felt some small problems about updating files and not being saved for connection issues than hapenned during the process" [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7051752) VM Valentina M. Sales and Marketing Manager > "Dropbox Business provide us with a safe place for keeping all our documents allowing us to consolidate all our work documents in one secure..." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6849050) VL Vicky L. Marketing Specialist > "Sharing files with people outside the company, it can be challenging, especially if the files are heavy." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7080387) Hallye N. Operations Manager > "Dropbox business is one of the best ways to collect and keep track of shared documents for commercial jobs for contractors." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7107709) David F. Development Manager > "Dropbox is useful for storage, but it is not as interactive and accommodating for collaboration" [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7076363) KS Katherine S. Paralegal > "Dropbox has really stepped up with a large amount of storage, no space limitations, and integrations with popular document management tools." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7098138) EW Emma W. Assistant Manager > "Dropbox is more expensive than many competitors — particularly if you want large storage or full business features" [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7044988) Hallye N. Operations Manager > "It is great and we use it with many contractors on several jobs to keep track of contracts, legal documents and more" [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7107709) MH Michael H. Project Management > "I have seen situations where clients have rejected the access I sent to them because their email security blocked it." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7066316) MH Michael H. Project Management > "Overall the system works great for us in it's amount of storage it will hold and the speed that it will upload and download data for use." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7066316) VR Verified Reviewer Chief of Staff > "The folder structure can get messy if you're working with a team that isn't aligned on naming conventions or organization." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6823075) DS David S. Director of Technology > "Folder structure works well, desktop app works consistently and sync's with mobile uploads almost instantaneously." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7095122) AH Abdelfattah H. Senior Demand Planner > "The sync process sometimes slows down on occasions possibly with big files making them unavailable on other devices." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6829611) SG Swagat G. Photographer and Videographer > "The other interesting feature that I love is, you are able to restore the deleted files within 180 days." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7132854) BH Bart H. Head of Content > "I think it does have some limits when it comes to editing files in the app, that missing part gets in the way sometimes." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6863970) VM Valentina M. Sales and Marketing Manager > "Dropbox Business offers a very secure cloud storage allowing us to safeguard all our work documents in one place." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6849050) AK Abby K. Accounting Manager > "I've also noticed occasional delays in reflecting permission changes across the team, leading to brief access confusion." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#SoftwareAdvice___6856564) Kai Z. realtor > "I liked the seamless file synchronization across devices — I could access the latest files anywhere, anytime." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7068620) Junaid H. CEO > "It gets quiet expensive for the full version and does not fully have files security due to their default end-to-end encryption." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7005295) Kai Z. realtor > "I appreciated the robust collaboration features, especially shared folders and commenting, which made teamwork easier." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7068620) VR Verified Reviewer Consultant > "i found it unnecesary difficult to set it up and to access files." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7121107) JS Jazzmine S. Senior lead analyst > "I love that drop box was able to keep my personal information for me and made it easy for me to log in and out of service" [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7080829) EG Emily G. Photographer > "I'm unable to upload high-resolution photos via the Dropbox web browser as my session times out." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6561793) Dallen B. Investment Coordinator > "The user interface feels intuitive and fast. And I like that you can use it in a browser or directly on your Mac/PC's files." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7080489) LD Laura D. Client Success Specialist > "There are times where Dropbox may not sync properly and you may be missing files that were recently added. Once they are synced, though, they..." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6767618) JM James M. Partner > "Dropbox business enables easy sharing and synchronization of files across many devices which is great; it also integrates with popular tools..." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6578015) SM Shreyash M. Manager > "It is expensive, customer service is hit or miss and sometimes we have experienced files being lost." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6855836) BC Brendan C. Business Development Rep > "The collaboration between the team has been seamless since we all work remotely, we can easily manage our files and documents, we can manage our..." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6663199) AR Arka R. Associate Scientist > "I think it's challenging for more senior staff to understand the sync functionality, leading to conflicting copies of documents en masse." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6718014) KK Ken K. Factory Manager > "It gives me sufficient space and secure storage for all types of files and lots of options with respect to sharing." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7018491) AG Andrew G. Managing Director > "Service is very clunky and difficult to navigate." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7106988) LD Leo D. Embedded software test engineer > "Files sync, sharing is easy, and collaboration actually works without turning into a tech support nightmare, which already puts it ahead of half..." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7127645) MH Mahamudul H. Director > "Limited functionality when offline, which may present a challenge in places with spotty internet service." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6419834) VR Verified Reviewer Biostatistician > "I like the feature of the automatic syncing of documents across all locations where Dropbox is downloaded in our online filing system." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6321227) AB Alexis B. Director of Construction and Development Accounting > "Sometimes there can be a delay in updating, and also an accidental drag and drop or delete can be detrimental" [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6710670) MS Muadzam S. Area Manager > "Security in storing and ease of sharing helped teams coordinate well and ensured consistency among all outlets of the restaurants." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7047886) BC Brendan C. Business Development Rep > "In most cases, it takes way longer to load larger files than it should normally do." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6663199) MH Michael H. Project Management > "Working remotely was made much easier using Dropbox also when I am not in the office but work on the road or at home." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7066316) RT Robert T. President of the Board > "As well, documents are not synced in real-time, so that if I'm looking at one version of a document simultaneously with another person, and I..." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6005642) LS Lisa S. Business Development > "My favorite thing about Dropbox business is that it stays up to date no matter what device I am using. When I travel I use my iPad and cell..." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6530718) JC John C. Video Editor > "It’s kinda pricey, and the storage limits can feel tight for bigger projects." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6682887) PA Philip A. Business Development Manager > "Being able to seamlessly share files in real-time across our Queensland offices has allowed us to work better as a team and alleviated version..." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6754588) NM Nicole M. Growth and Partnerships Manager > "It's hard to ensure the standardization of folder hierarchy and document naming conventions when collaborating with so many team members and..." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___5100625) CS Christian S. Web Producer > "The desktop integration really sets it apart because I use it for file sharing as well as storing back-ups." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7041822) AS Amit S. Team Lead > "Sometimes syncing takes longer than expected, especially with large files." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6580096) EC Ellen C. First Line IT Support > "I’m pleased with the amount of storage I can use, it’s customer support and the ability to collab with teammates and clients." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7028257) AB Amy B. Bookkeeper > "It's sometimes confusing to switch between accounts." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6846058) KK Ken K. Factory Manager > "A service with a good time free trial and it provides enough space for cloud storage, flexible to every device." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7018491) VM Violet M. Regional Sales Manager > "The only disadvantage is that Dropbox Business cost is a bit high." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6771228) Dallen B. Investment Coordinator > "It's the best way to share files across teams for business purposes." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7080489) MM Melanie M. Coach > "I'd like to think that in 2024 we are past having files freeze up so this is a bit annoying." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6555194) WMB Wesley M. B. Digital Communications Director > "We use Dropbox Business to work together on media-rich campaigns and grant submissions without any issues." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6811259) VB Vanessa B. Business Advisor > "so you have to uninstall and reinstall the app on your PC." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6760466) LD Laura D. Client Success Specialist > "Our team uses Dropbox daily for client records, assets, and creative files, which are stored all in one place." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6767618) PW Peiji W. Assistant Controller > "Sometime it does not sync with the folder automatically." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6724726) FG Fernando G. Owner > "inexpensive and offers great functionality at the computer and mobile device level including sharing documents outside our organization." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6859555) SR Scott R. Training Coordinator > "Dropbox customer support sometimes isn’t effective in helping." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6717752) NT Nidhin T. Marketing Executive > "Use Dropbox everyday to share large files to customers, edit documents on the go and have access to all files when needed." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6523012) JS John S. Manager > "The price of Dropbox for business was not on par with the value added." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6398434) Yatra P. Omni Associate > "All kinds of files can be uploaded easily without any bugs or glitch." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7099802) CE Craig E. Senior Creative Lead > "When a user from the team account is removed, so are all the links they previously shared, therefore any links in handovers are null and void." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___4948272) KL Kara L. Transportation Coordinator > "Having Dropbox Business has a paved for the way for us to keep everyone and all files under one working space." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6810272) ZO Zulekha O. Manager > "The storage limitations in Dropbox Business depend on the plan chosen, and sometimes this can lead to pricing concerns when require more storage." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6120535) MH Mahamudul H. Director > "In addition, it makes version control possible, which makes it possible to monitor modifications and access previous iterations of documents." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6419834) MAIS Mohammad Ariful Islam S. General Manager > "I have some common complaints about Dropbox Business include pricing, limited storage for the cost, and occasional syncing issues." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___5098931) HS Holly S. Designer > "Everything works the way it intended and we have never experienced delays or lagging while waiting for files to come through." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7078201) JP Josh P. CPO > "They have not seemed to innovate much and are lagging behind on features their competitors offer" [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6603424) EM Eric M. Executive Director > "Ease of use, organization, being able to share documents and collaborate on various projects with a variety of people, free up storage space on..." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6885305) Skyler R. Freelance Social Media Marketing > "While it offered a lot of space, I think the pricing was a bit much." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6564578) IM Ilkin M. Chief Medical Officer > "The ability to back up and restore previous states of files through the daily changes was comforting." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6834816) Buket K. Software Developer > "Some team members do not require those advanced features, and the current pricing is too high for those who solely use it for file storage." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6018051) GC Garnet C. Manager > "Simple, organized, effective tool to keep your team or management up to date with relative documents, templates and keep sensitive info safe." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6688723) RH Ryan H. Creative Manager > "I think Dropbox Business is easy enough to use, but doesn't provide enough features to really get a bang for your buck." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6796604) VR Verified Reviewer Owner of ShadowPlayersDev > "Its intuitive interface and robust file-syncing capabilities ensure seamless access across devices, even offline." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6617355) SS Sagar S. Lead Executive > "Dropbox Business is a bit expensive compared to other similar platforms." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6623097) WB Wayne B. CEO > "Overall experience is a great product when it comes to keeping files together, and storage to free up all your other devices." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___7112518) DH Diane H. Founder > "It is sometimes hard to find files easily." [See full review](https://www.capterra.com/p/143068/Dropbox-Business/#Capterra___6587893) [View Reviews](https://www.capterra.com/p/143068/Dropbox-Business/reviews/) ## User interface [SmartVault](https://www.capterra.com/p/82811/SmartVault/) 4.30 (137) [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/) 4.53 (21,687) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important Activity Tracking 120 Important SmartVault 28/41 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Approval Process Control - Audit Trail - Authentication - Automatic Backup - Calendar Management - Collaboration Tools - Commenting/Notes - Content Management - Customizable Branding - Customizable Templates - Data Synchronization - Document Storage - Drag & Drop - Electronic Signature - Email Management - Encryption - File Management - File Transfer - Generative AI - Messaging - Mobile Access - Real-Time Notifications - Real Time Synchronization - Reporting & Statistics - Role-Based Permissions - Search/Filter - Secure Data Storage - Single Sign On - SSL Security - Tagging - Task Management - Two-Factor Authentication - User Management - Version Control - Workflow Management [See all features](https://www.capterra.com/p/82811/SmartVault/#features) Dropbox Business Top features 35/41 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Approval Process Control - Audit Trail - Authentication - Automatic Backup - Calendar Management - Collaboration Tools - Commenting/Notes - Content Management - Customizable Branding - Customizable Templates - Data Synchronization - Document Storage - Drag & Drop - Electronic Signature - Email Management - Encryption - File Management - File Transfer - Generative AI - Messaging - Mobile Access - Real-Time Notifications - Real Time Synchronization - Reporting & Statistics - Role-Based Permissions - Search/Filter - Secure Data Storage - Single Sign On - SSL Security - Tagging - Task Management - Two-Factor Authentication - User Management - Version Control - Workflow Management [See all features](https://www.capterra.com/p/143068/Dropbox-Business/#features) ### Recognition SmartVault is recognized as a top-rated tool in 2 Capterra Shortlist reports Dropbox Business is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support SmartVault Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Dropbox Business Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details SmartVault - By SmartVault - Located in United States - Founded in 2008 Dropbox Business - By Dropbox - Located in United States - Founded in 2007 ## Popular Comparisons [SmartVault](https://www.capterra.com/p/82811/SmartVault/)[4.30 (137)](https://www.capterra.com/p/82811/SmartVault/reviews/) vs [Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,480)](https://www.capterra.com/p/161425/Drive/reviews/) $70/month Price $7/month 4.2 Features 4.6 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/82811-161425/SmartVault-vs-Drive) [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,687)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/) vs [Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,480)](https://www.capterra.com/p/161425/Drive/reviews/) $11.99/month Price $7/month 4.4 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/143068-161425/Dropbox-Business-vs-Drive) [SmartVault](https://www.capterra.com/p/82811/SmartVault/)[4.30 (137)](https://www.capterra.com/p/82811/SmartVault/reviews/) vs [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[4.72 (28,916)](https://www.capterra.com/p/160756/Google-Docs/reviews/) $70/month Price $6/month 4.2 Features 4.5 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/82811-160756/SmartVault-vs-Google-Docs) [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,687)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,549)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $11.99/month Price $7/month 4.4 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/143068-247901/Dropbox-Business-vs-Google-Workspace) [SmartVault](https://www.capterra.com/p/82811/SmartVault/)[4.30 (137)](https://www.capterra.com/p/82811/SmartVault/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,549)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $70/month Price $7/month 4.2 Features 4.6 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/82811-247901/SmartVault-vs-Google-Workspace) [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,687)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/) vs [OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,686)](https://www.capterra.com/p/161304/OneDrive/reviews/) $11.99/month Price $1.99/month 4.4 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/143068-161304/Dropbox-Business-vs-OneDrive) [SmartVault](https://www.capterra.com/p/82811/SmartVault/)[4.30 (137)](https://www.capterra.com/p/82811/SmartVault/reviews/) vs [OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,686)](https://www.capterra.com/p/161304/OneDrive/reviews/) $70/month Price $1.99/month 4.2 Features 4.4 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/82811-161304/SmartVault-vs-OneDrive) [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,687)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/) vs [LimeWire](https://www.capterra.com/p/10026432/LimeWire/)[4.82 (449)](https://www.capterra.com/p/10026432/LimeWire/reviews/) $11.99/month Price $9.99/month 4.4 Features 4.7 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/143068-10026432/Dropbox-Business-vs-LimeWire) [SmartVault](https://www.capterra.com/p/82811/SmartVault/)[4.30 (137)](https://www.capterra.com/p/82811/SmartVault/reviews/) vs [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,071)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) $70/month Price $6/month 4.2 Features 4.6 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/82811-227157/SmartVault-vs-Microsoft-365) [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,687)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/) vs [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,071)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) $11.99/month Price $6/month 4.4 Features 4.6 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/143068-227157/Dropbox-Business-vs-Microsoft-365) [SmartVault](https://www.capterra.com/p/82811/SmartVault/)[4.30 (137)](https://www.capterra.com/p/82811/SmartVault/reviews/) vs [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.35 (5,430)](https://www.capterra.com/p/1167/SharePoint/reviews/) $70/month Price $5/month 4.2 Features 4.3 4.2 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/1167-82811/SharePoint-vs-SmartVault) [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,687)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/) vs [Box](https://www.capterra.com/p/148766/Box/)[4.40 (5,631)](https://www.capterra.com/p/148766/Box/reviews/) $11.99/month Price $20/month 4.4 Features 4.4 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/143068-148766/Dropbox-Business-vs-Box)