# Compare SmartVault vs Box 2026 | Capterra > Unsure of what to choose? Check Capterra to compare SmartVault and Box based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/82811-148766/SmartVault-vs-Box --- # SmartVault vs Box Features and Cost Comparison Last updated April 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: SmartVaultBox2/4 selected [SmartVault](https://www.capterra.com/p/82811/SmartVault/)[4.3 (137)](https://www.capterra.com/p/82811/SmartVault/reviews/) [Box](https://www.capterra.com/p/148766/Box/)[4.4 (5,631)](https://www.capterra.com/p/148766/Box/reviews/) [## SmartVault](https://www.capterra.com/p/82811/SmartVault/)[4.3 (137)](https://www.capterra.com/p/82811/SmartVault/reviews/) Starting Price $70.00/month Value-for-Money 4 Functionality 4.2 Ease of Use 4.2 Customer Service 4.1 Reviews Sentiment Based on [137 reviews](#user-reviews) Positive 112 Neutral 13 Negative 12 [## Box](https://www.capterra.com/p/148766/Box/)[4.4 (5,631)](https://www.capterra.com/p/148766/Box/reviews/) Starting Price $20.00/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.5 Customer Service 4.3 Reviews Sentiment Based on [5,631 reviews](#user-reviews) Positive 4,976 Neutral 487 Negative 168 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 28,647 reviews from document management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 67%Fit Missing features Not enough reviews Feature ratings Document Editing NA Secure Data Storage 4.6 Document Storage 4.8 Mobile Access 3.5 Email Management 3.0 72%Fit Missing features Feature ratings Document Editing 4.2 Secure Data Storage 4.7 Document Storage 4.7 Mobile Access 4.3 Email Management NA User satisfaction User satisfaction 4.3 User reviews[137](https://www.capterra.com/p/82811/SmartVault/reviews/) Ease of use 4.2 Functionality 4.2 Value for money 4.0 Customer support 4.1 User satisfaction 4.4 User reviews[5,631](https://www.capterra.com/p/148766/Box/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.3 Customer support 4.3 Price starts from Price starts from $70Per User, Per Month - Free version - Free trial Price starts from $20Per User, Per Month - Free version - Free trial Best for Best for SmartVault is used by accounting professionals, tax preparers, financial services firms, legal practices, healthcare providers, and CPAs. Best for Box is a content management platform designed for every industry and business size, from SMBs to global enterprises. ## User reviews Pros & cons RR Robert R. CPA > "I was able to achieve the same results by using the software I had been using for years to manage documents (Filecenter) and Google..." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___6731671) VR Verified Reviewer Accountant > "Sometimes it was a little cumbersome and a little slow, I think the flow of smartvault could've been a little more user friendly." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___7085283) EO ELVIS O. Audit Apprentice > "SmartVault provides an intuitive interface that makes it easy for users to navigate and manage documents" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6423786) RR Robert R. CPA > "They lure new clients with their presentation, which is impressive, and use well-known tax professionals to advertise the software, but it is..." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___6731671) Dylan C. marketing > "I like using SmartVault because I can access documents from anywhere I am." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6528051) TF Tim F. Accountat > "years later they discontinued the plan, and we were forced to spend 1.5x as much for widgets and features that we still don't use. Since we..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6426905) TB Tatsiana B. Owner > "It was a great experienced for what I used it for until the price went up significantly without addition of new features." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6588768) FM Freyxa M. Onboarding and training Supervisor > "The onboarding and implementation of the software can be really tedious and if not settled corrected can violate regulations" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6825183) HC Heather C. Administrative Assistant > "Overall, SmartVault serves its purpose with our organization, for sharing bank documents with our accountant and providing employee benefit..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___4592745) RR Robert R. CPA > "Instead, they have a knowledge-based library on their website to answer questions, but it's not organized in an intuitive manner. After I..." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___6731671) JS Juliana S. CEO > "It's very simple to print documents directly to the client folders." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___4684761) JrmC Jérôme C. Data analyst > "Sometimes not enough space and speed to load eavy files" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6683902) CA Christine A. staff accountant > "It is nice that files can be sorted into folders." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___4320379) RR Robert R. CPA > "I had to go through 2 or 3 people who were going to be my onboarding coach before finally ending up with the one that was clueless and a..." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___6731671) CA Christine A. staff accountant > "Other software offer more features and accessibility." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___4320379) TF Tim F. Accountat > "It's almost as if they only got halfway with this cosmetic transition, then got distracted by other things like a neurotic puppy." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6426905) MD Michael D. Director > "Prior to using this solution I used a variety of cloud storage providers along with some other applications, SmartVault brought everything..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2509225) RR Robert R. CPA > "The software can be a little bit difficult to navigate." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___6731671) CP Carol P. Freelance Bookkeeper and Payroll Provider > "I also love that there is a limited DocuSign feature to where I don't have to pay the full price for full DocuSign subscription. Plus, I..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2506313) RR Robert R. CPA > "Also, when I called them to let them know I was not going to renew this software, they practically didn't care that much or even ask me what..." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___6731671) LH Lydia H. CPA/Owner > "I have been using SmartVault for over 5 years, when I first started with SmartVault it was because Intuit decided to no longer offer Document..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2505949) LM Lisa M. President > "The software does not allow us to retrieve or save any Excel or Word documents to SV." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___4910050) Carly C. Managing Member > "I like the desktop syncing and the ability to keep all my files stored securely and paperlessly in the cloud" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2505745) TF Tim F. Accountat > "Which completely defeats the purpose of a program like this." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6426905) AE Amanda E. Staff Accountant > "It allows us to organize, archive, & share documents securely for a large amount of client files." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2514640) RR Robert R. CPA > "The onboarding training is extremely deficient." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___6731671) KT Katie T. Account Manageer > "We love that it is cloudbased and that we can access this where ever we are, especially with COVID-19 restrictions in place. Because of this..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2506121) TF Tim F. Accountat > "The program has the following issues:" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6426905) CS Christopher S. Founder > "What I liked most is the fact I can send files to her securely." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2927329) RR Robert R. CPA > "At times, it's rather confusing which one to use." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___6731671) MA Merle A. Office Administrator > "With SmartVault, we all have access to photos, videos and document, and I can always be sure I'm using the most updated material. " [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2505617) JE Jeff E. CPA > "There is no Android app available, which is ridiculous considering the extreme pricing. And be careful, the company will auto renew your plan..." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___3595977) JM Joy M. CEO > "TaxDome is cheaper and they have app users can use that is user-friendly." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3368523) UW Ute W. CEO > "it was very difficult for most of my clients, not user friendly" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6606365) JT Jennifer T. Account Executive > "It is incredibly useful for our non-profit organization and accounting use. " [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3027939) SG Surbh G. Associate Manager > "you need to download , edit and reupload the file if any edit has to be made by client and us both.online editing is not available" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___4605981) NM NICOLE M. ADMIN > "SmartVault is an amazing tool & continues to help our workflow evenly." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2995232) NM Natalia M. CFO > "We ended up trying to cancel them today after only a month into our new billing period and they refused to refund our payment for the..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___4544402) CL Christos L. Accountant > "One of the most important pros is the use of 2 Factor Authentication as this does hold client records and data." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2303286) Russell B. CEO > "Chief among those is that from day one the search function in the app is completely useless, meaning that I have to scroll through many..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2875795) CC Charmaine C. Accounts Assistant > "It is one great software that helps to go paperless." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2910873) JS Juliana S. CEO > "I used this program for 6+ years at another job but when I tried implementing it in my own firm it just didn't work." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___4684761) SE Summer E. accountant > "Printing tax returns to SmartVault from our tax software is our favorite feature." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2507673) MS Mila S. Owner > "DocuSign integration worked in about 30% of the time; in most cases, I would get a file error and go directly to the DocuSign website, which..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3237636) DD Deanna D. Tax Accountant > "I love that it provides storage for me and allows me to give access to my clients. " [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2507729) MS Mila S. Owner > "Sometime last year, SmartVault had a hiccup and resorted our filing system, e.g., files from 2017 folders were randomly moved to different..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3237636) MK Megan K. Staff Accountant > "Pros: Good file management structure set up to keep everything organized and allow adding new files when necessary!" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2544524) LM Lisa M. President > "Terrible customer service." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___4910050) RR Renee R. CPA > "I can easily email links to documents, which makes SmartVault even easier for clients." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2518300) EB Edward B. Owner/CPA > "Low end portal service that clients found difficult to use, and which we found more difficult to integrate into our business model as a..." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___3455260) AR Anne R. CPA > "This interactive secure portal has been a lifesaver with the increased use of electronic data transfer. " [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2506042) NM Natalia M. CFO > "They are charging us for 11 months of services that they are not going to provide." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___4544402) NV Nic V. Office Manager > "Customer support is always easy to speak with and the software is a great fit for our company." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3495437) MS Mila S. Owner > "Individual files had to be made accessible to them even when uploaded to an already accessible folder, which was a complete waste of time and..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3237636) CB Chris B. Company Director > "Templates for Accounts/Payroll etc save a lot of time for setting up year on year" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2531594) JE Jeff E. CPA > "Poor Interface and Terrible Permissions Programming" [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___3595977) LH Lydia H. CPA/Owner > "Love the integration with my tax software, ProSeries and also DocUSign which I depend on immensely." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2505949) CB Chris B. Company Director > "I was using Office 365 Business and was fed up that Sharepoint kept falling over for clients - I had set it up as groups to move documents..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2531594) MA Maria A. Tax preparer > "After the initial learning curve, it worked fine." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3250105) Russell B. CEO > "Also, their iOS app is, to put it generously, pathetic - and was never updated to fix the many glaring problems with it." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2875795) JS Jeremy S. CPA > "I haven't used other portals, but researched several and think that Smartvault is likely the best standalone portal for Lacerte/ProSeries..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2507999) RP Ryan P. Managing Member > "The customer service is awful. " [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3523036) SE Summer E. accountant > "We also like that we can print to SmartVault straight from our pdf editor." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2507673) MN Mickele N. Owner/Operator > "It is not intuitive to use for my clients and it does not integrate with my tax software." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3109830) Georgia K. Partner CPA > "It is a cheaper options for delivering our tax returns to our clients." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2511549) RP Ryan P. Managing Member > "To date, the issue has always been with SmartVault. " [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3523036) Tammy W. Bookkeeper > "I love being able to access my documents from any computer, anywhere, anytime. " [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2506024) MA Maria A. Tax preparer > "I was used to another client portal that had a modern look and this one looked a little outdated." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3250105) KH Karina H. Receptionist > "Its storage is what I liked the most and the fact that it's so easy to manage and get access to certain folders." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2506078) JY Jonathan Y. Accountant > "The program does not seem to auto-refresh very well when a new document is uploaded and a lot of the time the refresh button does not fix the..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2505604) RB Rabiha B. Administrative assistant > "I thoroughly enjoy using smartvault on a daily basis for work it's easy to use and I can access it from work or home on my phone or laptop." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2505997) BS Beth S. Administrator > "You have to download them, edit them, and then reupload them, which makes things difficult when both us and the client need to update..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2517560) TA Thabo A. Partner > "Ability to scale, Docusign integrations, ease of use, customer support." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2508300) JK Julie K. CEO > "However, the implementation team has completely dropped the ball and now we are stuck on January 28th not being able to send out tax..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2654912) JH Jessica H. CEO > "Is a good concept, nice storage capabilities" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3238221) RD Raissa D. Administrative Specialist > "Some features like deleting email can be difficult if not done properly, the software freezes a lot during tax season" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2505959) MA Merle A. Office Administrator > "It is easy to file, upload and take information I need without having to store it locally on my system. " [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2505617) JM Joy M. CEO > "They handled the whole situation really poorly and were rude. If you are thinking about making the switch I would go for it." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3368523) LG Liz G. Accountant > "So far this has stremlined alot of processes and removed the need for lots of printing!" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2228666) MK Megan K. Staff Accountant > "Cons: Copying and renaming files within the same folder sometimes causes the system to lag." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2544524) [View Reviews](https://www.capterra.com/p/82811/SmartVault/reviews/) RS Radha S. Legal Assistant > "Robust security and compliance – Box excels at protecting sensitive information with granular permission controls, encryption, and compliance features,..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7137044) HL Hikmet L. Medical Assistance Specialist > "I do not like sync delays and other minor bugs, which causes me to check twice that the current version of the file is available to the partners." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7069609) Vertika W. Indirect Manager > "Perfect so far, it allows excel sheet to be linked with salesforce as well, live fresh up to date data is refreshed and can be access with multiple team..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7104814) VR Verified Reviewer Account Executive > "The automated reminders could use some work and I find once I send a document it is hard to make an edit if I need." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7095124) RS Robert S. Data Visualization > "Money-wise is a good choice for a company, allowing also easy integration with other tools, e.g. creating pipelines in Azure Data Factory for ingesting..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7050118) Maria S. UX writer > "I had to create a video tutorial on commenting because some colleagues couldn't figure out how to open the document and leave their notes." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7135659) Maria S. UX writer > "I can leave comments or propose changes in the text - it is very handy for articles and other documents, because we have a lot of people involved in the..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7135659) RS Radha S. Legal Assistant > "Performance with large folders – Navigating or syncing folders with many large files could occasionally feel slow." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7137044) RS Robert S. Data Visualization > "Easily integrating with Azure Data Factory for data ingestion, which makes it a good candidate for being part of Data Science - Data Analytics stack." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7050118) RS Radha S. Legal Assistant > "Offline access limitations – Working with files offline wasn’t always as seamless, especially compared to native desktop file systems." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7137044) Mai M. Managing Director > "I work with multiple clients on multiple projects daily so the secure external collaboration is perhaps the most important feature to me and my work!" [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7115943) DU Dose U. IT Engineer > "Box is a safe and convenient method of sharing files and working together, but it can be quite slow when it comes to working with large media files, which..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6856439) AB Andrea B. ENGINEER > "The ability to create secure folders for each project and invite clients or team members with granular permissions (e.g., view-only, uploader, editor) is..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7028763) AB Andrea B. ENGINEER > "Syncing very large files (often several gigabytes) through the desktop client can be slow and resource-intensive, interrupting workflow." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7028763) RS Radha S. Legal Assistant > "Centralized document management – Box did a great job of keeping documents organized and accessible, reducing version confusion and scattered file storage." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7137044) VC Valerie C. Associate Director Creative and Brand > "It's very difficult to do that manually all the time, especially when working on a small team that works on 24 events a year." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7139409) FC Fujimory C. Founder > "Box is the best for Businesses and enterprises that prioritize security, compliance, and need powerful tools for managing and collaborating on content..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6883576) FS Felicia S. Executive Team Leader > "I slightly dislike that I am not able to access, share and manage files without internet connection mainly when in remote areas." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7010609) RS Radha S. Legal Assistant > "Strong collaboration features – Real‑time comments, version history, and file previews made collaboration straightforward without needing to download files." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7137044) DB Dixie B. Office assistant > "It makes my device run so slow- I can only use it on specific devices because it makes it all take so long to load on the box on my pc" [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6595005) MB Mark B. VP of Sales and Estimating > "Box is reliable for secure file storage and sharing, especially for contracts, drawings, and project documentation." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7081740) VC Valerie C. Associate Director Creative and Brand > "Uploads time out or have errors and require starting over." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7139409) VC Valerie C. Associate Director Creative and Brand > "It has helped with team collaboration and productivity, especially in terms of storing, organizing, and sharing video files." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7139409) SB Saleem B. Training and Development Manager > "Uploading large files can take a while." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7045874) EF Eddie F. IT Manager > "It allows for collaboration and it’s cloud based to let our users work anywhere while not needing to connect to a VPN to access their files." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6845398) Maria S. UX writer > "The interface might be confusing for less technically sophisticated people." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7135659) RS Radha S. Legal Assistant > "Easy, intuitive file sharing – Sharing files and folders—internally or externally—is simple and user‑friendly, with clear control over access levels and..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7137044) HN Harshad N. Technical Support Expert > "Secure but ask user every time to login if they want to upload any file with the provided link if they are not using it previously which makes it annoying." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6696288) DN David N. IT Operations Manager > "The folder structuring is pretty standard compared to other platforms but Box does a really good job with granular collaboration permissions from the..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7132624) JK Jothika K. RPA Developer > "Box has file size limits that can be frustrating for teams with big media files or datasets." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6476266) IC Isabella C. Sr. RevOps Analyst > "Box is a very comprehensive document management system that allows you to collaborate remotely and within different softwares and systems." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6821489) DU Dose U. IT Engineer > "Uploads would be slow and even freeze up needing manual intervention to rehearse them." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6856439) DN David N. IT Operations Manager > "Reporting is good as well as you can report on all user and file/folder activity (for both internal and external users)." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7132624) YB Yatunyi B. Full Stack Developer > "When there is an autage of Box,it is hard to get any work done becouse all my files are within Box but this happens rarely." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6440816) VK Vatsal K. Software Engineer Intern > "What I like about box is that there are ways to easily link the cloud storage from box to other non box products such as Microsoft 365." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7032901) Agnoor G. Associate System Engineer > "Searching files and folders is a difficult task in the box as it shows incorrect data there." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6692905) MG Maryjane G. Manager > "Am amazed with Box because it lets me store my contents online and i love how i can access, manage and transfer my contents from anywhere." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6840539) RT Rebekah T. Pharmacist > "It then required a new document to be saved because users could not edit the document at once." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6503082) JM Jasmin M. Accounting Assistant > "Its simple interface and strong collaboration features make managing documents and working with teams very convenient." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7109761) LN Luvuyo N. Embroidery operator. > "I have a problem that when i upload sometimes it stops and doesn’t go on, so i have to cancel and upload again." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6536832) Walter G. Adviser > "It allows me to have better prepared work with my team to prepare projects, having all the information protected and everyone working together for better..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6370951) SR Sesau R. Administrator > "I had some terrible experience with the payment processing that isn't charging my card for the monthly subscription." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6407929) BG Barry G. Instructor > "I am impressed with the ability to share large files with numerous people from different organizations without any issues." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7105491) JM John M. Medical student, research coordinator > "It seems like the document doesn’t always sync up correctly and multiple versions end up getting saved." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6467911) JD Jen D. manager > "However, it functions even better than using a shared local drive as its quicker, efficient, and the web version allows you to track who changes the..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6505990) GS George S. Senior Recruiter > "It has limited offline access and some larger files sometimes have sync issues." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6576188) BK Bilal K. Project Manager > "The ability to share and store files securely, while also enabling real-time collaboration and integration with various third-party applications, makes it..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6311360) MB Miha B. Executive Director > "Some features are not as thoughtout as other tools: renaming large amounts of items like photos, moving files from one folder to another, and many times..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6060845) RS Radha S. Legal Assistant > "It felt reliable and professional while still being easy for users to collaborate efficiently—particularly valuable for teams or organizations with strict..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7137044) FL Frank L. Instructor > "The UI is not pretty and the search function does not work as well as it could." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6551074) DG Dayanand G. Warehouse Executive > "Its cross-platform capabilities let you share files from any device, such as Laptop, Android phone, Tablet, Mac-book, or iPhone." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6673198) AE Arash E. Project Manager > "Unable to add or sync large files due to size limitations" [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6457042) EG Edmond G. CEO > "Box is an approach to managing online content that, thanks to its various configurations, enables us to share files immediately and store documents..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6594752) KbD Kobina bosumtwi D. HR Project Manager > "There are also slight complaints from users that the mobile application needs to be a little more intuitive and responsive." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6588737) NS Nithin S. Systems Analyst > "Box is a powerful cloud content management platform renowned for its effective collaboration capabilities, smooth app integrations, and solid security..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6410277) VR Verified Reviewer Engineer > "The tool lacks options for editing PDFs online." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6466516) AK Athina K. Product Manager > "Box excels is great for file sharing and storage, offering solid encryption and access controls that help protect sensitive information by the users you..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6465612) HT Han T. Engineering Manager > "It’s not very common in workplaces, so I struggle to find teams and companies that I use it to communicate with" [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6423051) JM Jasmin M. Accounting Assistant > "I liked how easy Box (cloud content management) makes it to store, organize, and securely share files with others." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7109761) FbR Fábio R. Electrical Engineer > "Not possible to update a folder based in what is uploaded in another folder." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6461991) April V. Loan Processor > "Box has been a reliable place for me to store and share important files, especially for work." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7070631) KA Kayelee A. Project Coordinator > "I don't like the how Box on a person's desktop can mess up documents online." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6767431) MH Mahamudul H. Director > "Keeping all project-related files and documents in a single location accessible to all team members of my research project facilitates collaboration and..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6378997) VR Verified Reviewer People Partner > "The pricing tiers can be confusing, especially for smaller teams or individuals trying to determine the best plan" [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6607140) KK Karanja K. Managing Partner > "It has all the essential tool and features that gets tasks done in an orderly way and yet in the best way possible using advanced tools." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6855015) VR Verified Reviewer People Partner > "The desktop sync application can occasionally be unreliable at least on Mac users" [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6607140) CW Colby W. Manager > "Overall, my experience has been a positive one due to being able to keep all of my important files in one location that is easily accessible by both myself..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6869509) SR Sesau R. Administrator > "I can't access all my document until the payment issues is resolved." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6407929) SN Sam N. Senior Marketing Executive > "I really like the easy to use of Box, it’s a platform that let me daily store or transfer files that are often very heavy, Box allowed us to stay well..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6886475) JM John M. Medical student, research coordinator > "Slightly more difficult to collaborate, especially when it comes to people editing the same document at the same time." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6467911) AB Andrea B. ENGINEER > "This ensures that valuable intellectual property, like proprietary CAD designs for motorsport applications, is protected." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7028763) JA Jonathan A. Chief Executive Officer > "Box is not the cheapest option on the market." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6887951) JM John M. Medical student, research coordinator > "As someone involved in clinical research, Box makes it extremely easy to create project folders with many different types of documents (word,pdf,excel,ppt)..." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6467911) Paul D. Creative Services Director > "I use Box drive on my Mac and when I go to the PC to see the file, it takes forever and sometimes I have to logout of Box to see the file appear." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___5061091) DN David N. IT Operations Manager > "Web interface is easy to use and navigate and the desktop app syncs and works well within File Explorer or Finder." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___7132624) TB Taras B. Consultant > "They make it tricky to download documents by encouraging you to sign up for the product." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6395448) EH Emily H. Marketing and tech > "Box was a helpful tool we used for managing internal documentation and files amongst our core team members." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6826823) AP Amitabh P. Technical support engineer > "Customer found it difficult to login,file accessing and sharing." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6553749) JK Jude K. Business advertiser > "Good security as it offers zero-trust security controls, including device trust and application controls, to protect against unauthorized access." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6757281) AS Akash S. Senior Production Executive > "Sharing files with non-Box users can be inconvenient." [See full review](https://www.capterra.com/p/148766/Box/#Capterra___6379215) [View Reviews](https://www.capterra.com/p/148766/Box/reviews/) ## User interface [SmartVault](https://www.capterra.com/p/82811/SmartVault/) 4.30 (137) [Box](https://www.capterra.com/p/148766/Box/) 4.40 (5,631) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Access Expiration Management 150 Important Activity Dashboard 120 Important SmartVault 33/47 - Access Controls/Permissions - Access Expiration Management - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - Annotations - API - Approval Process Control - Archiving & Retention - Audit Trail - Collaboration Tools - Commenting/Notes - Compliance Tracking - Content Management - Customizable Branding - Customizable Templates - Data Import/Export - Document Automation - Document Capture - Document Classification - Document Editing - Document Generation - Document Review - Document Storage - Drag & Drop - Electronic Signature - Email Management - File Conversion - File Recovery - File Sharing - Forms Management - Full Text Search - Generative AI - Metadata Extraction - Mobile Access - Offline Access - Optical Character Recognition - Reporting & Statistics - Search/Filter - Secure Data Storage - SSL Security - Tagging - Task Management - Third-Party Integrations - Version Control - Workflow Management [See all features](https://www.capterra.com/p/82811/SmartVault/#features) Box Top features 41/47 - Access Controls/Permissions - Access Expiration Management - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - Annotations - API - Approval Process Control - Archiving & Retention - Audit Trail - Collaboration Tools - Commenting/Notes - Compliance Tracking - Content Management - Customizable Branding - Customizable Templates - Data Import/Export - Document Automation - Document Capture - Document Classification - Document Editing - Document Generation - Document Review - Document Storage - Drag & Drop - Electronic Signature - Email Management - File Conversion - File Recovery - File Sharing - Forms Management - Full Text Search - Generative AI - Metadata Extraction - Mobile Access - Offline Access - Optical Character Recognition - Reporting & Statistics - Search/Filter - Secure Data Storage - SSL Security - Tagging - Task Management - Third-Party Integrations - Version Control - Workflow Management [See all features](https://www.capterra.com/p/148766/Box/#features) ### Recognition SmartVault is recognized as a top-rated tool in 2 Capterra Shortlist reports Box is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support SmartVault Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Box Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details SmartVault - By SmartVault - Located in United States - Founded in 2008 Box - By Box - Located in United States - Founded in 2005 ## Popular Comparisons [SmartVault](https://www.capterra.com/p/82811/SmartVault/)[4.30 (137)](https://www.capterra.com/p/82811/SmartVault/reviews/) vs [Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,480)](https://www.capterra.com/p/161425/Drive/reviews/) $70/month Price $7/month 4.2 Features 4.6 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/82811-161425/SmartVault-vs-Drive) [Box](https://www.capterra.com/p/148766/Box/)[4.40 (5,631)](https://www.capterra.com/p/148766/Box/reviews/) vs [Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,480)](https://www.capterra.com/p/161425/Drive/reviews/) $20/month Price $7/month 4.4 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/148766-161425/Box-vs-Drive) [SmartVault](https://www.capterra.com/p/82811/SmartVault/)[4.30 (137)](https://www.capterra.com/p/82811/SmartVault/reviews/) vs [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[4.72 (28,916)](https://www.capterra.com/p/160756/Google-Docs/reviews/) $70/month Price $6/month 4.2 Features 4.5 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/82811-160756/SmartVault-vs-Google-Docs) [Box](https://www.capterra.com/p/148766/Box/)[4.40 (5,631)](https://www.capterra.com/p/148766/Box/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,549)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $20/month Price $7/month 4.4 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/148766-247901/Box-vs-Google-Workspace) [SmartVault](https://www.capterra.com/p/82811/SmartVault/)[4.30 (137)](https://www.capterra.com/p/82811/SmartVault/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,549)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $70/month Price $7/month 4.2 Features 4.6 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/82811-247901/SmartVault-vs-Google-Workspace) [Box](https://www.capterra.com/p/148766/Box/)[4.40 (5,631)](https://www.capterra.com/p/148766/Box/reviews/) vs [OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,686)](https://www.capterra.com/p/161304/OneDrive/reviews/) $20/month Price $1.99/month 4.4 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/148766-161304/Box-vs-OneDrive) [SmartVault](https://www.capterra.com/p/82811/SmartVault/)[4.30 (137)](https://www.capterra.com/p/82811/SmartVault/reviews/) vs [OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,686)](https://www.capterra.com/p/161304/OneDrive/reviews/) $70/month Price $1.99/month 4.2 Features 4.4 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/82811-161304/SmartVault-vs-OneDrive) [Box](https://www.capterra.com/p/148766/Box/)[4.40 (5,631)](https://www.capterra.com/p/148766/Box/reviews/) vs [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.35 (5,430)](https://www.capterra.com/p/1167/SharePoint/reviews/) $20/month Price $5/month 4.4 Features 4.3 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/1167-148766/SharePoint-vs-Box) [SmartVault](https://www.capterra.com/p/82811/SmartVault/)[4.30 (137)](https://www.capterra.com/p/82811/SmartVault/reviews/) vs [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,071)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) $70/month Price $6/month 4.2 Features 4.6 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/82811-227157/SmartVault-vs-Microsoft-365) [Box](https://www.capterra.com/p/148766/Box/)[4.40 (5,631)](https://www.capterra.com/p/148766/Box/reviews/) vs [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,071)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) $20/month Price $6/month 4.4 Features 4.6 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/148766-227157/Box-vs-Microsoft-365) [SmartVault](https://www.capterra.com/p/82811/SmartVault/)[4.30 (137)](https://www.capterra.com/p/82811/SmartVault/reviews/) vs [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.35 (5,430)](https://www.capterra.com/p/1167/SharePoint/reviews/) $70/month Price $5/month 4.2 Features 4.3 4.2 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/1167-82811/SharePoint-vs-SmartVault) [Box](https://www.capterra.com/p/148766/Box/)[4.40 (5,631)](https://www.capterra.com/p/148766/Box/reviews/) vs [Confluence](https://www.capterra.com/p/136446/Confluence/)[4.48 (3,679)](https://www.capterra.com/p/136446/Confluence/reviews/) $20/month Price $5.42/month 4.4 Features 4.4 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/136446-148766/Confluence-vs-Box)