# Compare SmartVault vs Google Docs 2026 | Capterra > Unsure of what to choose? Check Capterra to compare SmartVault and Google Docs based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/82811-160756/SmartVault-vs-Google-Docs --- # SmartVault vs Google Docs Features and Cost Comparison Last updated April 21st, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: SmartVaultGoogle Docs2/4 selected [SmartVault](https://www.capterra.com/p/82811/SmartVault/)[4.3 (137)](https://www.capterra.com/p/82811/SmartVault/reviews/) [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[4.7 (29,055)](https://www.capterra.com/p/160756/Google-Docs/reviews/) [## SmartVault](https://www.capterra.com/p/82811/SmartVault/)[4.3 (137)](https://www.capterra.com/p/82811/SmartVault/reviews/) Starting Price $70.00/month Value-for-Money 4 Functionality 4.2 Ease of Use 4.2 Customer Service 4.1 Reviews Sentiment Based on [137 reviews](#user-reviews) Positive 112 Neutral 13 Negative 12 [## Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[4.7 (29,055)](https://www.capterra.com/p/160756/Google-Docs/reviews/) Starting Price $6.00/month Value-for-Money 4.8 Functionality 4.5 Ease of Use 4.7 Customer Service 4.4 Reviews Sentiment Based on [29,055 reviews](#user-reviews) Positive 28,183 Neutral 800 Negative 72 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 67%Fit Missing features Not enough reviews Feature ratings Document Editing NA Secure Data Storage 4.6 Document Storage 4.8 Email Management 3.0 Mobile Access 3.5 74%Fit Missing features Feature ratings Document Editing 4.7 Secure Data Storage 4.6 Document Storage 4.7 Email Management NA Mobile Access 4.6 User satisfaction User satisfaction 4.3 User reviews[137](https://www.capterra.com/p/82811/SmartVault/reviews/) Ease of use 4.2 Functionality 4.2 Value for money 4.0 Customer support 4.1 User satisfaction 4.7 User reviews[29,055](https://www.capterra.com/p/160756/Google-Docs/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.8 Customer support 4.4 Price starts from Price starts from $70Per User, Per Month - Free version - Free trial Price starts from $6Per User, Per Month - Free version - Free trial Best for Best for SmartVault is used by accounting professionals, tax preparers, financial services firms, legal practices, healthcare providers, and CPAs. Best for Designed for businesses of all sizes, it is a document management system that helps teams collaborate, share, edit, chat, and comment across multiple files in real-time. ## User reviews Pros & cons RR Robert R. CPA > "I was able to achieve the same results by using the software I had been using for years to manage documents (Filecenter) and Google Workspace,..." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___6731671) VR Verified Reviewer Accountant > "Sometimes it was a little cumbersome and a little slow, I think the flow of smartvault could've been a little more user friendly." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___7085283) EO ELVIS O. Audit Apprentice > "SmartVault provides an intuitive interface that makes it easy for users to navigate and manage documents" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6423786) RR Robert R. CPA > "They lure new clients with their presentation, which is impressive, and use well-known tax professionals to advertise the software, but it is..." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___6731671) Dylan C. marketing > "I like using SmartVault because I can access documents from anywhere I am." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6528051) TF Tim F. Accountat > "years later they discontinued the plan, and we were forced to spend 1.5x as much for widgets and features that we still don't use. Since we..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6426905) TB Tatsiana B. Owner > "It was a great experienced for what I used it for until the price went up significantly without addition of new features." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6588768) RR Robert R. CPA > "Instead, they have a knowledge-based library on their website to answer questions, but it's not organized in an intuitive manner. After I went..." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___6731671) HC Heather C. Administrative Assistant > "Overall, SmartVault serves its purpose with our organization, for sharing bank documents with our accountant and providing employee benefit..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___4592745) FM Freyxa M. Onboarding and training Supervisor > "The onboarding and implementation of the software can be really tedious and if not settled corrected can violate regulations" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6825183) JS Juliana S. CEO > "It's very simple to print documents directly to the client folders." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___4684761) JrmC Jérôme C. Data analyst > "Sometimes not enough space and speed to load eavy files" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6683902) CA Christine A. staff accountant > "It is nice that files can be sorted into folders." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___4320379) RR Robert R. CPA > "I had to go through 2 or 3 people who were going to be my onboarding coach before finally ending up with the one that was clueless and a waste..." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___6731671) CA Christine A. staff accountant > "Other software offer more features and accessibility." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___4320379) TF Tim F. Accountat > "It's almost as if they only got halfway with this cosmetic transition, then got distracted by other things like a neurotic puppy." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6426905) MD Michael D. Director > "Prior to using this solution I used a variety of cloud storage providers along with some other applications, SmartVault brought everything..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2509225) RR Robert R. CPA > "The software can be a little bit difficult to navigate." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___6731671) CP Carol P. Freelance Bookkeeper and Payroll Provider > "I also love that there is a limited DocuSign feature to where I don't have to pay the full price for full DocuSign subscription. Plus, I..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2506313) RR Robert R. CPA > "Also, when I called them to let them know I was not going to renew this software, they practically didn't care that much or even ask me what..." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___6731671) LH Lydia H. CPA/Owner > "I have been using SmartVault for over 5 years, when I first started with SmartVault it was because Intuit decided to no longer offer Document..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2505949) LM Lisa M. President > "The software does not allow us to retrieve or save any Excel or Word documents to SV." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___4910050) Carly C. Managing Member > "I like the desktop syncing and the ability to keep all my files stored securely and paperlessly in the cloud" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2505745) TF Tim F. Accountat > "Which completely defeats the purpose of a program like this." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6426905) AE Amanda E. Staff Accountant > "It allows us to organize, archive, & share documents securely for a large amount of client files." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2514640) RR Robert R. CPA > "The onboarding training is extremely deficient." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___6731671) KT Katie T. Account Manageer > "We love that it is cloudbased and that we can access this where ever we are, especially with COVID-19 restrictions in place. Because of this..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2506121) TF Tim F. Accountat > "The program has the following issues:" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6426905) MA Merle A. Office Administrator > "With SmartVault, we all have access to photos, videos and document, and I can always be sure I'm using the most updated material. " [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2505617) RR Robert R. CPA > "At times, it's rather confusing which one to use." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___6731671) JM Joy M. CEO > "TaxDome is cheaper and they have app users can use that is user-friendly." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3368523) UW Ute W. CEO > "it was very difficult for most of my clients, not user friendly" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6606365) JT Jennifer T. Account Executive > "It is incredibly useful for our non-profit organization and accounting use. " [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3027939) SG Surbh G. Associate Manager > "you need to download , edit and reupload the file if any edit has to be made by client and us both.online editing is not available" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___4605981) NM NICOLE M. ADMIN > "SmartVault is an amazing tool & continues to help our workflow evenly." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2995232) NM Natalia M. CFO > "We ended up trying to cancel them today after only a month into our new billing period and they refused to refund our payment for the..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___4544402) CL Christos L. Accountant > "One of the most important pros is the use of 2 Factor Authentication as this does hold client records and data." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2303286) JE Jeff E. CPA > "There is no Android app available, which is ridiculous considering the extreme pricing. And be careful, the company will auto renew your plan..." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___3595977) SE Summer E. accountant > "Printing tax returns to SmartVault from our tax software is our favorite feature." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2507673) JS Juliana S. CEO > "I used this program for 6+ years at another job but when I tried implementing it in my own firm it just didn't work." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___4684761) DD Deanna D. Tax Accountant > "I love that it provides storage for me and allows me to give access to my clients. " [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2507729) MS Mila S. Owner > "DocuSign integration worked in about 30% of the time; in most cases, I would get a file error and go directly to the DocuSign website, which..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3237636) MK Megan K. Staff Accountant > "Pros: Good file management structure set up to keep everything organized and allow adding new files when necessary!" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2544524) MS Mila S. Owner > "Sometime last year, SmartVault had a hiccup and resorted our filing system, e.g., files from 2017 folders were randomly moved to different..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3237636) RR Renee R. CPA > "I can easily email links to documents, which makes SmartVault even easier for clients." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2518300) LM Lisa M. President > "Terrible customer service." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___4910050) AR Anne R. CPA > "This interactive secure portal has been a lifesaver with the increased use of electronic data transfer. " [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2506042) EB Edward B. Owner/CPA > "Low end portal service that clients found difficult to use, and which we found more difficult to integrate into our business model as a..." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___3455260) NV Nic V. Office Manager > "Customer support is always easy to speak with and the software is a great fit for our company." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3495437) NM Natalia M. CFO > "They are charging us for 11 months of services that they are not going to provide." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___4544402) CB Chris B. Company Director > "Templates for Accounts/Payroll etc save a lot of time for setting up year on year" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2531594) MS Mila S. Owner > "Individual files had to be made accessible to them even when uploaded to an already accessible folder, which was a complete waste of time and..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3237636) LH Lydia H. CPA/Owner > "Love the integration with my tax software, ProSeries and also DocUSign which I depend on immensely." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2505949) CB Chris B. Company Director > "I was using Office 365 Business and was fed up that Sharepoint kept falling over for clients - I had set it up as groups to move documents..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2531594) MA Maria A. Tax preparer > "After the initial learning curve, it worked fine." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3250105) Russell B. CEO > "Chief among those is that from day one the search function in the app is completely useless, meaning that I have to scroll through many nested..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2875795) JS Jeremy S. CPA > "I haven't used other portals, but researched several and think that Smartvault is likely the best standalone portal for Lacerte/ProSeries..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2507999) MN Mickele N. Owner/Operator > "It is not intuitive to use for my clients and it does not integrate with my tax software." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3109830) SE Summer E. accountant > "We also like that we can print to SmartVault straight from our pdf editor." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2507673) MA Maria A. Tax preparer > "I was used to another client portal that had a modern look and this one looked a little outdated." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3250105) Georgia K. Partner CPA > "It is a cheaper options for delivering our tax returns to our clients." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2511549) JY Jonathan Y. Accountant > "The program does not seem to auto-refresh very well when a new document is uploaded and a lot of the time the refresh button does not fix the..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2505604) Tammy W. Bookkeeper > "I love being able to access my documents from any computer, anywhere, anytime. " [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2506024) BS Beth S. Administrator > "You have to download them, edit them, and then reupload them, which makes things difficult when both us and the client need to update something" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2517560) KH Karina H. Receptionist > "Its storage is what I liked the most and the fact that it's so easy to manage and get access to certain folders." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2506078) JK Julie K. CEO > "However, the implementation team has completely dropped the ball and now we are stuck on January 28th not being able to send out tax..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2654912) RB Rabiha B. Administrative assistant > "I thoroughly enjoy using smartvault on a daily basis for work it's easy to use and I can access it from work or home on my phone or laptop." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2505997) RD Raissa D. Administrative Specialist > "Some features like deleting email can be difficult if not done properly, the software freezes a lot during tax season" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2505959) CS Christopher S. Founder > "What I liked most is the fact I can send files to her securely." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2927329) JE Jeff E. CPA > "Poor Interface and Terrible Permissions Programming" [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___3595977) TA Thabo A. Partner > "Ability to scale, Docusign integrations, ease of use, customer support." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2508300) JM Joy M. CEO > "They handled the whole situation really poorly and were rude. If you are thinking about making the switch I would go for it." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3368523) JH Jessica H. CEO > "Is a good concept, nice storage capabilities" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3238221) MK Megan K. Staff Accountant > "Cons: Copying and renaming files within the same folder sometimes causes the system to lag." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2544524) MA Merle A. Office Administrator > "It is easy to file, upload and take information I need without having to store it locally on my system. " [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2505617) JR James R. Corporate Secretary > "A client opened its vault and saw identities of all clients -- in violation of IRS security requirements." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2327690) Tammy W. Bookkeeper > "With SmartVault I never have to worry about where my documents are for all of my clients. " [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2506024) Russell B. CEO > "Also, their iOS app is, to put it generously, pathetic - and was never updated to fix the many glaring problems with it." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2875795) JS Jeremy S. CPA > "The client facing portal was previously clunky but much improved this year." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2507999) BS Beth S. Administrator > "My number one complaint is that you cannot edit documents in Smartvault." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2517560) [View Reviews](https://www.capterra.com/p/82811/SmartVault/reviews/) La Wanda K. CEO and Founder > "The tabs helped me write my PhD dissertation with organization and ease, allowing me to click on the different sections and chapters without getting lost in a super-long document." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7083694) RI Ricardo I. Self Employed > "What I least like about Google Docs is the available formatting, the way it implements foreign objects (pictures, graphs, etc) and the available list of fonts could be longer." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7159443) EP Eric P. ERP Supervisor > "By linking it with Google Drive, all the documents can be found in one place, which is a time saver for finding documents. When I'm outside of the office at client meetings, I really appreciate the cloud storage..." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7171922) Swarnika A. Reseach Scholar > "One of the primary "Cons" is its \*\*limited formatting capabilities\*\* compared to desktop-based software like Microsoft Word; for instance, it lacks advanced tools for precise layout management, complex indexing, or..." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7127521) Andrew R. CISSP > "I love how everything is automatically saved in the cloud, so I never have to worry about losing progress. Plus, the built‑in tools like commenting, suggesting mode, and smart editing features make writing and..." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7126264) BN Brennan N. Insurance Agent > "Additionally, advanced formatting—like precise image placement, complex table layouts, or heavy page numbering styles—frequently breaks or feels clunky compared to desktop processors like Microsoft Word." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7169951) MB Mapy B. Student > "It’s especially strong for students, teams, and anyone who needs to work across multiple devices. While it lacks some of the advanced formatting and layout tools found in traditional desktop software, its speed,..." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7139520) Enguerran M. Fullstack web developper > "My biggest complaint stems from dealing with complex formatting tasks which become difficult when handling large Word files because the system fails to manage margins and custom fonts." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7141741) Jhon Jaiver S. Developer > "I use it for my work to replace other licensed applications; it does everything I need as a text editor, and it makes sharing my documents easy." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7146675) Swarnika A. Reseach Scholar > "Lastly, while its cloud-based nature is a pro, it raises specific \*\*concerns regarding sensitive data security and shared responsibility\*\*, as accidental permission errors in shared folders can inadvertently expose..." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7127521) SF Shelby F. Temp > "The platform makes collaboration effortless, offers reliable cloud storage, and includes all the essential features needed for document creation and management. Despite a few minor limitations, it remains one of the..." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7173668) Swarnika A. Reseach Scholar > "Performance also tends to \*\*lag significantly in documents exceeding 300 to 400 pages\*\* or those containing heavy data tables and high-resolution images, which can lead to slow responsiveness and synchronization..." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7127521) Michael Z. Owner > "Google Docs is highly effective for a music and vocal coaching business because it allows real-time collaboration and easy access to lesson plans, student notes, and content scripts from anywhere." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7137354) Ishita J. Web Developer > "Another minor issue is that large documents with many images or comments can occasionally become slow or laggy. While the basic features are excellent, some advanced editing and formatting options are still not as..." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7154996) SF Shelby F. Temp > "Its cloud storage integration ensures documents are accessible from anywhere, and the wide range of formatting, commenting, and sharing features makes it a versatile solution for both personal and professional use." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7173668) Dana P. Staffing Coordinator > "The only downside I would say to being able to edit shared documents in real time is that if two people are in a document at the same time, there isn't a fail safe so that you don't interfere with anyone's changes." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7138452) Kevin K. P. Sales and Technology > "Google Docs makes real-time collaboration effortless — multiple people can edit the same document simultaneously without version conflicts, and you can see changes as they happen." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7152578) DS Danielle S. Owner > "I’ve also noticed performance issues when handling large or heavily formatted files—documents with lots of images or elements can start to lag and become less responsive." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7119602) Shonin S. Game Developer > "It has all the essential features for professional documentation without feeling cluttered or "fancy". Plus, the cloud storage and real-time file syncing are seamless—I never have to worry about version control or..." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7150390) ST Shelby T. Executive Assistant > "The same goes for data management; compared to the power and speed of Excel, Google’s suite feels like a basic notepad rather than a professional tool." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7134164) Michael Z. Owner > "Google Docs is a reliable and practical tool for a music and vocal coaching business, especially for organizing lesson plans, student notes, and content scripting." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7137354) AF Amadna F. Head of Quality > "My least favorite thing about Google Docs is if you want to copy a document that includes suggestions to a new location, the suggestions don't carry over." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7136083) RnN Ramón N. Office Manager > "You can view, restore, and compare previous versions of a document, which is very helpful for tracking changes. And multiple users can edit simultaneously, see each other’s cursors, and communicate through comments..." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7105180) Michelle C. CEO > "The formatting can sometimes be frustrating, especially when working with PDFs, copied text, tables, images, or documents that were originally created in another program." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7179836) VR Verified Reviewer Postdoctoral Researcher > "Compatibility with multiple file formats (Word, PDF, etc.) is seamless, and the support for external plugins like Paperpile and Zotero is a huge advantage for reference management and academic writing." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7132951) EH Erica H. HR Analyst > "There are some features that Google Docs that cannot support that other word processors can, like multiple columns, but I have found that often-times, they are not needed." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7117166) VR Verified Reviewer Digital marketing manager > "Google Docs has been my go-to word processor everyplace I’ve worked for the past 10+ years. Whether drafting an email, writing long form web content, creating internal reference docs, etc, Google Docs can handle the..." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7094091) KS Kitty S. Grants and Events Manager > "Sometimes if you convert a document from a different type, the type formatting gets messed up and its difficult to get all the tabs in the right place." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7074437) JD Joseph D. Administrative Manager > "The automatic saving and version history are particularly useful and help prevent lost work. While it can be somewhat limited for complex formatting and large documents, it performs very well for everyday writing,..." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7165610) NO Nelson O. IT Systems Administrator > "It can feel limited compared to desktop word processors for more advanced formatting, and some features are not as robust as Microsoft Word." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7120595) JS Jocelyn S. Veterinary Nurse and Client Care Representative > "Having the ability to share in complete edit mode, view only mode or (my favourite) comments only mode makes a huge difference in being able to control what and who changes the original document. When the document..." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7082448) JM Jamison M. Principal > "Sometimes there are a few bugs with Google docs. If you accidentally delete a file, it can be hard to get back. And sometimes there will be glitches when you share the files with others." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7140478) VR Verified Reviewer Postdoctoral Researcher > "As a researcher, I use tables and equations extensively, and Google Docs handles both remarkably well, the table design is flexible and clean, and the equation editor is practical and reliable for day‑to‑day academic..." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7132951) Garima V. Senior Manager - Corporate Training and Placement > "Only thing I like least about Google Docs is how dependent it feels on stable internet connection - when the network is weak, the experience quickly become frustrating and limiting." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7089386) CA Carina A. Marketing coordinator > "I use it a lot for drafts, content ideas, and sharing edits, and it’s nice being able to see changes and comments in real time." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7150592) LD Luis D. founder > "Working on docs from google drive, you end up with 2 versions one for docs, and one for office - becomes hard to keep in sync and remember which is the actual latest current vsersion" [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7050746) VR Verified Reviewer Account Development Manager > "Google Docs syncing directly with your Google Drive and Google Account provides seamless access across devices via the cloud storage which is a great function." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7157144) Absana P. Tier III Technician > "Google Docs doesn't have the draw feature, other advance formatting and layout tools compared to other word processors." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7076898) VR Verified Reviewer Account Executive > "I use Google Docs almost everyday to create and manage documents. Since we are are Google Suite house, Google Docs was the best tool to use for this and it has made my workload a lot lighter and efficient." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7080856) AR Arthi R. Software Engineer > "Creating new Doc is way difficult because initially name confirmation for Doc is not done and making it difficult to understand the actual new Doc." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7133629) BB Bree B. Ops Coordinator > "The features like sharing, commenting, suggesting edits, and keeping track of changes really help everyone stay on the same page and avoid any mix-ups." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7130181) RR Rebecca R. Production manager > "While Google Docs is very convenient, one downside is that it sometimes has limited formatting features compared to more advanced word processing software." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7142209) Vivekkumar J. Deputy Manager > "The real-time collaboration is unmatched. When my team is drafting detailed project reports or ecological restoration plans, being able to all jump into the same document and leave comments without version-control..." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7119149) MM Maria M. HR Manager > "It can also lag with large files or heavy commenting, and offline access and compatibility can be inconsistent at times." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7094618) VR Verified Reviewer Compliance Manager > "The integration of Gemini AI has become a standout feature specifically the tool that can pull context from my Gmail to draft a document from scratch." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7133190) BR Biannel R. Analista VP > "Despite being the king of cloud collaboration, Google Docs has severe limitations when demanding advanced professional performance or when working offline." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7166224) Enguerran M. Fullstack web developper > "The ability to work on a document together with three other users while observing live modifications without the need to handle version conflicts creates an exceptional advantage for users." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7141741) Enguerran M. Fullstack web developper > "You need to activate the system before your internet connection drops because failure to do so will make your work on trains and planes extremely difficult." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7141741) MC Mark C. Product Manager > "It's great for sharing with the correct privileges, integrates well onto mobile and you know with Google that it will be stored with multiple backups across their servers." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7162447) VR Verified Reviewer Software Engineer II > "Sometimes it becomes uneasy to copy paste texts from other platforms as it deforms the structure and format of text." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7157020) VR Verified Reviewer CoFounder > "It is a reliable, user-friendly tool that works especially well for everyday writing, collaboration, and sharing documents quickly. While it may not be the best choice for highly detailed or heavily formatted..." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7117466) CM Coral M. Sales Associate > "The phone app doesnt have many features to let you make edits in your document on your phone." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7145809) JB Joseph B. CTO > "I can collaborate with other teammates and make edits and comments in real time. And Since it is cloud based I can access any file from my phone anytime anywhere." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7148562) TG Tiffany G. CEO > "Although it has most features we need, sometimes we have to use the built-in search engine to locate the features we’re looking for which can be a little bothersome." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7116821) Phillip C. Entertainer > "With the ability to save across platforms and work from multiple devices, Google Docs has a leg up on native word processors or apps while remaining free." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7175903) Tracie B. Executive Director > "Google Docs can be difficult to manage and organize within the Docs app without guidance from instructional videos or tutorials." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7109809) NK Nicole K. Office Manager > "I appreciate that the files sync automatically to my account, and shared accounts, and actively share with others so we can each see live adjustments and notes being made." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7146336) LV Lan V. Founder > "Our longer documents such as monthly fuel reports don't work with the mobile app as well." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7150983) VR Verified Reviewer CEO > "The interface is clean, intuitive, and requires virtually zero training for new users. Despite minor limitations in high-end formatting and offline reliability, its seamless cloud syncing and ease of use make it an..." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7153099) RR Rebecca R. Production manager > "Occasionally, formatting can shift when downloading files into other formats like Microsoft Word, which can be frustrating." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7142209) JR Jennifer R. Teacher > "The autosave feature is also very helpful because it prevents lost work, and the integration with Google Classroom makes organizing assignments simple and efficient." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7156280) VR Verified Reviewer CoFounder > "Larger documents can also start to feel a little clunky, especially when there are a lot of images, comments, or formatting changes." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7117466) VR Verified Reviewer NA > "Using it as a wedding planning template amongst bridal party is useful rather than constantly sending new updated files, Google Docs will update right away and you just open via the same link/file." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7158940) SP Stephanie P. American accent coach > "As much as I like the overall functionality of the toggle headings once a document is finished, writing a doc with them is kind of annoying." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7132045) VR Verified Reviewer Produce Videographer > "Google docs, it is super help-full to share documents between people around my team, edit and have feedback in real time, without the need of pay office 360." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7087413) Chahat S. Content Writer > "I forget to share the access and then my clients call me to give it and by chance I am not home, it becomes way too difficult to do it with a desktop's ease on phone." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7116980) Emon Ahmed A. Founder > "One of the best features is real-time collaboration, which allows multiple users to work on the same document at the same time." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7118774) Vaishali R. Graphic Designer > "As a designer, it is frustrating because I cannot control kerning or precise image placement like in Adobe software." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7077411) AC Andrea C. Controller > "I like Google Docs for the ability to merge all of my Google stuff together and have the ability to keep it all in one." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7118859) RR Rebecca R. Production manager > "It also relies heavily on internet access, so if the connection is slow or unavailable, it can interrupt productivity." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7142209) Heather S. Owner > "I love their new tab feature so I can keep track of things like my podcast outlines in one document but still be easily able to keep them separated." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7131663) MG Milagros G. Content creator and Social Media Manager > "I’ve also noticed occasional lag or formatting issues when I'm working with larger files, but is occasionally so is not something that affects me much." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7155858) DW Devann W. BCBA > "Helpful tools embedded in the program allow for quick writing assistance such as spell check, grammar guidance, and other helpful hints." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7103998) AD Arnold D. Senior agent > "There can also be occasional lag or formatting issues when multiple user are editing a large document at the same time ." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7157684) VR Verified Reviewer Account Executive > "I love the AI assistance in writing, which makes anyone write like a pro and I love that you can download any Google Doc as a pdf, Ms Word or any other format you want." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7080856) ER Erica R. Practice Manager > "Custom styles can present a challenge at times, particularly with larger files where they can feel limiting." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7106168) NHH Nguyen H. H. Deputy Service Manager > "There are occasional times of syncing delays and some formatting issues, but the convenience of the collaboration and cloud storage outweigh the minor inconveniences. If you're looking for accessibility and..." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7163566) VR Verified Reviewer Data Migration Analyst > "On documents that have tons of contents and pages, it takes a hit on performance as navigating can become painfully slow." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7090431) Rhonda R. Curriculum Director > "It's great at the autosaving and shared editing and viewing options, and it's an essential item for most collaboration projects with working documents." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7135379) YA Yasser A. Graphic Designer > "Also, sometimes when the internet is unstable, syncing may lag and I don't know if the latest version is saved or not." [See full review](https://www.capterra.com/p/160756/Google-Docs/#Capterra___7162972) [View Reviews](https://www.capterra.com/p/160756/Google-Docs/reviews/) ## User interface [SmartVault](https://www.capterra.com/p/82811/SmartVault/) 4.30 (137) [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) 4.72 (29,055) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Access Expiration Management 150 Important Activity Dashboard 120 Important SmartVault Top features 33/47 - Access Controls/Permissions - Access Expiration Management - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - Annotations - API - Approval Process Control - Archiving & Retention - Audit Trail - Collaboration Tools - Commenting/Notes - Compliance Tracking - Content Management - Customizable Branding - Customizable Templates - Data Import/Export - Document Automation - Document Capture - Document Classification - Document Editing - Document Generation - Document Review - Document Storage - Drag & Drop - Electronic Signature - Email Management - File Conversion - File Recovery - File Sharing - Forms Management - Full Text Search - Generative AI - Metadata Extraction - Mobile Access - Offline Access - Optical Character Recognition - Reporting & Statistics - Search/Filter - Secure Data Storage - SSL Security - Tagging - Task Management - Third-Party Integrations - Version Control - Workflow Management [See all features](https://www.capterra.com/p/82811/SmartVault/#features) Google Docs 31/47 - Access Controls/Permissions - Access Expiration Management - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - Annotations - API - Approval Process Control - Archiving & Retention - Audit Trail - Collaboration Tools - Commenting/Notes - Compliance Tracking - Content Management - Customizable Branding - Customizable Templates - Data Import/Export - Document Automation - Document Capture - Document Classification - Document Editing - Document Generation - Document Review - Document Storage - Drag & Drop - Electronic Signature - Email Management - File Conversion - File Recovery - File Sharing - Forms Management - Full Text Search - Generative AI - Metadata Extraction - Mobile Access - Offline Access - Optical Character Recognition - Reporting & Statistics - Search/Filter - Secure Data Storage - SSL Security - Tagging - Task Management - Third-Party Integrations - Version Control - Workflow Management [See all features](https://www.capterra.com/p/160756/Google-Docs/#features) ### Recognition SmartVault is recognized as a top-rated tool in 2 Capterra Shortlist reports Google Docs is recognized as a top-rated tool in 2 Capterra Shortlist reports Best Value Document ManagementSoftware (2026)  Best Value Document ManagementSoftware (2022)  ### Deployment & support SmartVault Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Google Docs Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details SmartVault - By SmartVault - Located in United States - Founded in 2008 Google Docs - By Google - Located in United States - Founded in ## Popular Comparisons [SmartVault](https://www.capterra.com/p/82811/SmartVault/)[4.30 (137)](https://www.capterra.com/p/82811/SmartVault/reviews/) vs [Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,542)](https://www.capterra.com/p/161425/Drive/reviews/) $70/month Price $7/month 4.2 Features 4.6 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/82811-161425/SmartVault-vs-Drive) [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[4.72 (29,055)](https://www.capterra.com/p/160756/Google-Docs/reviews/) vs [Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,542)](https://www.capterra.com/p/161425/Drive/reviews/) $6/month Price $7/month 4.5 Features 4.6 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/160756-161425/Google-Docs-vs-Drive) [SmartVault](https://www.capterra.com/p/82811/SmartVault/)[4.30 (137)](https://www.capterra.com/p/82811/SmartVault/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,618)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $70/month Price $7/month 4.2 Features 4.6 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/82811-247901/SmartVault-vs-Google-Workspace) [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[4.72 (29,055)](https://www.capterra.com/p/160756/Google-Docs/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,618)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $6/month Price $7/month 4.5 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/160756-247901/Google-Docs-vs-Google-Workspace) [SmartVault](https://www.capterra.com/p/82811/SmartVault/)[4.30 (137)](https://www.capterra.com/p/82811/SmartVault/reviews/) vs [OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,768)](https://www.capterra.com/p/161304/OneDrive/reviews/) $70/month Price $1.99/month 4.2 Features 4.4 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/82811-161304/SmartVault-vs-OneDrive) [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[4.72 (29,055)](https://www.capterra.com/p/160756/Google-Docs/reviews/) vs [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[4.73 (2,858)](https://www.capterra.com/p/227146/Microsoft-Word/reviews/) $6/month Price $9.99/month 4.5 Features 4.7 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/160756-227146/Google-Docs-vs-Microsoft-Word) [SmartVault](https://www.capterra.com/p/82811/SmartVault/)[4.30 (137)](https://www.capterra.com/p/82811/SmartVault/reviews/) vs [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,116)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) $70/month Price $6/month 4.2 Features 4.6 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/82811-227157/SmartVault-vs-Microsoft-365) [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[4.72 (29,055)](https://www.capterra.com/p/160756/Google-Docs/reviews/) vs [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,116)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) $6/month Price $6/month 4.5 Features 4.6 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/160756-227157/Google-Docs-vs-Microsoft-365) [SmartVault](https://www.capterra.com/p/82811/SmartVault/)[4.30 (137)](https://www.capterra.com/p/82811/SmartVault/reviews/) vs [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.35 (5,446)](https://www.capterra.com/p/1167/SharePoint/reviews/) $70/month Price $5/month 4.2 Features 4.3 4.2 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/1167-82811/SharePoint-vs-SmartVault) [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[4.72 (29,055)](https://www.capterra.com/p/160756/Google-Docs/reviews/) vs [OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,768)](https://www.capterra.com/p/161304/OneDrive/reviews/) $6/month Price $1.99/month 4.5 Features 4.4 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/160756-161304/Google-Docs-vs-OneDrive) [SmartVault](https://www.capterra.com/p/82811/SmartVault/)[4.30 (137)](https://www.capterra.com/p/82811/SmartVault/reviews/) vs [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,697)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/) $70/month Price $11.99/month 4.2 Features 4.4 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/82811-143068/SmartVault-vs-Dropbox-Business) [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[4.72 (29,055)](https://www.capterra.com/p/160756/Google-Docs/reviews/) vs [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.35 (5,446)](https://www.capterra.com/p/1167/SharePoint/reviews/) $6/month Price $5/month 4.5 Features 4.3 4.7 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/1167-160756/SharePoint-vs-Google-Docs)