# Compare SmartVault vs OneDrive 2026 | Capterra > Unsure of what to choose? Check Capterra to compare SmartVault and OneDrive based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/82811-161304/SmartVault-vs-OneDrive --- # SmartVault vs OneDrive Features and Cost Comparison Last updated June 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: SmartVaultOneDrive2/4 selected [SmartVault](https://www.capterra.com/p/82811/SmartVault/)[4.3 (137)](https://www.capterra.com/p/82811/SmartVault/reviews/) [OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.5 (12,768)](https://www.capterra.com/p/161304/OneDrive/reviews/) [## SmartVault](https://www.capterra.com/p/82811/SmartVault/)[4.3 (137)](https://www.capterra.com/p/82811/SmartVault/reviews/) Starting Price $70.00/month Value-for-Money 4 Functionality 4.2 Ease of Use 4.2 Customer Service 4.1 Reviews Sentiment Based on [137 reviews](#user-reviews) Positive 112 Neutral 13 Negative 12 [## OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.5 (12,768)](https://www.capterra.com/p/161304/OneDrive/reviews/) Starting Price $1.99/month Value-for-Money 4.4 Functionality 4.4 Ease of Use 4.4 Customer Service 4.2 Reviews Sentiment Based on [12,768 reviews](#user-reviews) Positive 11,496 Neutral 1,027 Negative 245 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Wrike 4.4 (3,023) * * * Starting Price $10.00 Per User,Per Month Free Trial Free Version * * * User rating 89% of reviewers rated it above 4 stars * * * Highest Rated ### Onehub 4.6 (41) * * * Starting Price $15.00 Per User,Per Month Free Trial Free Version * * * User rating 95% of reviewers rated it above 4 stars * * * ### IDrive 4.6 (1,201) * * * Starting Price $0.00 Flat Rate Free Trial Free Version * * * User rating 93% of reviewers rated it above 4 stars * * * ### Zoho WorkDrive 4.6 (96) * * * Starting Price €3.00 Per User,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 29,625 reviews from document management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 67%Fit Missing features Not enough reviews Feature ratings Document Editing NA Secure Data Storage 4.6 Document Storage 4.8 Email Management 3.0 Mobile Access 3.5 74%Fit Missing features Feature ratings Document Editing 4.4 Secure Data Storage 4.7 Document Storage 4.7 Email Management NA Mobile Access 4.5 User satisfaction User satisfaction 4.3 User reviews[137](https://www.capterra.com/p/82811/SmartVault/reviews/) Ease of use 4.2 Functionality 4.2 Value for money 4.0 Customer support 4.1 User satisfaction 4.5 User reviews[12,768](https://www.capterra.com/p/161304/OneDrive/reviews/) Ease of use 4.4 Functionality 4.4 Value for money 4.4 Customer support 4.2 Price starts from Price starts from $70Per User, Per Month - Free version - Free trial Price starts from $1.99Flat Rate, Per Month - Free version - Free trial Best for Best for SmartVault is used by accounting professionals, tax preparers, financial services firms, legal practices, healthcare providers, and CPAs. Best for The digital asset management solution assists businesses of all sizes with file management, collaboration, document scanning, and personalized search. ## User reviews Pros & cons RR Robert R. CPA > "I was able to achieve the same results by using the software I had been using for years to manage documents (Filecenter) and Google Workspace,..." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___6731671) VR Verified Reviewer Accountant > "Sometimes it was a little cumbersome and a little slow, I think the flow of smartvault could've been a little more user friendly." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___7085283) EO ELVIS O. Audit Apprentice > "SmartVault provides an intuitive interface that makes it easy for users to navigate and manage documents" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6423786) RR Robert R. CPA > "They lure new clients with their presentation, which is impressive, and use well-known tax professionals to advertise the software, but it is..." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___6731671) Dylan C. marketing > "I like using SmartVault because I can access documents from anywhere I am." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6528051) TF Tim F. Accountat > "years later they discontinued the plan, and we were forced to spend 1.5x as much for widgets and features that we still don't use. Since we..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6426905) TB Tatsiana B. Owner > "It was a great experienced for what I used it for until the price went up significantly without addition of new features." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6588768) RR Robert R. CPA > "Instead, they have a knowledge-based library on their website to answer questions, but it's not organized in an intuitive manner. After I went..." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___6731671) HC Heather C. Administrative Assistant > "Overall, SmartVault serves its purpose with our organization, for sharing bank documents with our accountant and providing employee benefit..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___4592745) FM Freyxa M. Onboarding and training Supervisor > "The onboarding and implementation of the software can be really tedious and if not settled corrected can violate regulations" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6825183) JS Juliana S. CEO > "It's very simple to print documents directly to the client folders." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___4684761) JrmC Jérôme C. Data analyst > "Sometimes not enough space and speed to load eavy files" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6683902) CA Christine A. staff accountant > "It is nice that files can be sorted into folders." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___4320379) RR Robert R. CPA > "I had to go through 2 or 3 people who were going to be my onboarding coach before finally ending up with the one that was clueless and a waste..." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___6731671) CA Christine A. staff accountant > "Other software offer more features and accessibility." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___4320379) TF Tim F. Accountat > "It's almost as if they only got halfway with this cosmetic transition, then got distracted by other things like a neurotic puppy." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6426905) MD Michael D. Director > "Prior to using this solution I used a variety of cloud storage providers along with some other applications, SmartVault brought everything..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2509225) RR Robert R. CPA > "The software can be a little bit difficult to navigate." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___6731671) CP Carol P. Freelance Bookkeeper and Payroll Provider > "I also love that there is a limited DocuSign feature to where I don't have to pay the full price for full DocuSign subscription. Plus, I..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2506313) RR Robert R. CPA > "Also, when I called them to let them know I was not going to renew this software, they practically didn't care that much or even ask me what..." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___6731671) LH Lydia H. CPA/Owner > "I have been using SmartVault for over 5 years, when I first started with SmartVault it was because Intuit decided to no longer offer Document..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2505949) LM Lisa M. President > "The software does not allow us to retrieve or save any Excel or Word documents to SV." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___4910050) Carly C. Managing Member > "I like the desktop syncing and the ability to keep all my files stored securely and paperlessly in the cloud" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2505745) TF Tim F. Accountat > "Which completely defeats the purpose of a program like this." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6426905) AE Amanda E. Staff Accountant > "It allows us to organize, archive, & share documents securely for a large amount of client files." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2514640) RR Robert R. CPA > "The onboarding training is extremely deficient." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___6731671) KT Katie T. Account Manageer > "We love that it is cloudbased and that we can access this where ever we are, especially with COVID-19 restrictions in place. Because of this..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2506121) TF Tim F. Accountat > "The program has the following issues:" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6426905) MA Merle A. Office Administrator > "With SmartVault, we all have access to photos, videos and document, and I can always be sure I'm using the most updated material. " [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2505617) RR Robert R. CPA > "At times, it's rather confusing which one to use." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___6731671) JM Joy M. CEO > "TaxDome is cheaper and they have app users can use that is user-friendly." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3368523) UW Ute W. CEO > "it was very difficult for most of my clients, not user friendly" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6606365) JT Jennifer T. Account Executive > "It is incredibly useful for our non-profit organization and accounting use. " [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3027939) SG Surbh G. Associate Manager > "you need to download , edit and reupload the file if any edit has to be made by client and us both.online editing is not available" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___4605981) NM NICOLE M. ADMIN > "SmartVault is an amazing tool & continues to help our workflow evenly." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2995232) NM Natalia M. CFO > "We ended up trying to cancel them today after only a month into our new billing period and they refused to refund our payment for the..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___4544402) CL Christos L. Accountant > "One of the most important pros is the use of 2 Factor Authentication as this does hold client records and data." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2303286) JE Jeff E. CPA > "There is no Android app available, which is ridiculous considering the extreme pricing. And be careful, the company will auto renew your plan..." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___3595977) SE Summer E. accountant > "Printing tax returns to SmartVault from our tax software is our favorite feature." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2507673) JS Juliana S. CEO > "I used this program for 6+ years at another job but when I tried implementing it in my own firm it just didn't work." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___4684761) DD Deanna D. Tax Accountant > "I love that it provides storage for me and allows me to give access to my clients. " [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2507729) MS Mila S. Owner > "DocuSign integration worked in about 30% of the time; in most cases, I would get a file error and go directly to the DocuSign website, which..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3237636) MK Megan K. Staff Accountant > "Pros: Good file management structure set up to keep everything organized and allow adding new files when necessary!" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2544524) MS Mila S. Owner > "Sometime last year, SmartVault had a hiccup and resorted our filing system, e.g., files from 2017 folders were randomly moved to different..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3237636) RR Renee R. CPA > "I can easily email links to documents, which makes SmartVault even easier for clients." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2518300) LM Lisa M. President > "Terrible customer service." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___4910050) AR Anne R. CPA > "This interactive secure portal has been a lifesaver with the increased use of electronic data transfer. " [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2506042) EB Edward B. Owner/CPA > "Low end portal service that clients found difficult to use, and which we found more difficult to integrate into our business model as a..." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___3455260) NV Nic V. Office Manager > "Customer support is always easy to speak with and the software is a great fit for our company." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3495437) NM Natalia M. CFO > "They are charging us for 11 months of services that they are not going to provide." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___4544402) CB Chris B. Company Director > "Templates for Accounts/Payroll etc save a lot of time for setting up year on year" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2531594) MS Mila S. Owner > "Individual files had to be made accessible to them even when uploaded to an already accessible folder, which was a complete waste of time and..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3237636) LH Lydia H. CPA/Owner > "Love the integration with my tax software, ProSeries and also DocUSign which I depend on immensely." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2505949) CB Chris B. Company Director > "I was using Office 365 Business and was fed up that Sharepoint kept falling over for clients - I had set it up as groups to move documents..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2531594) MA Maria A. Tax preparer > "After the initial learning curve, it worked fine." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3250105) Russell B. CEO > "Chief among those is that from day one the search function in the app is completely useless, meaning that I have to scroll through many nested..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2875795) JS Jeremy S. CPA > "I haven't used other portals, but researched several and think that Smartvault is likely the best standalone portal for Lacerte/ProSeries..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2507999) MN Mickele N. Owner/Operator > "It is not intuitive to use for my clients and it does not integrate with my tax software." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3109830) SE Summer E. accountant > "We also like that we can print to SmartVault straight from our pdf editor." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2507673) MA Maria A. Tax preparer > "I was used to another client portal that had a modern look and this one looked a little outdated." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3250105) Georgia K. Partner CPA > "It is a cheaper options for delivering our tax returns to our clients." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2511549) JY Jonathan Y. Accountant > "The program does not seem to auto-refresh very well when a new document is uploaded and a lot of the time the refresh button does not fix the..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2505604) Tammy W. Bookkeeper > "I love being able to access my documents from any computer, anywhere, anytime. " [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2506024) BS Beth S. Administrator > "You have to download them, edit them, and then reupload them, which makes things difficult when both us and the client need to update something" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2517560) KH Karina H. Receptionist > "Its storage is what I liked the most and the fact that it's so easy to manage and get access to certain folders." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2506078) JK Julie K. CEO > "However, the implementation team has completely dropped the ball and now we are stuck on January 28th not being able to send out tax..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2654912) RB Rabiha B. Administrative assistant > "I thoroughly enjoy using smartvault on a daily basis for work it's easy to use and I can access it from work or home on my phone or laptop." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2505997) RD Raissa D. Administrative Specialist > "Some features like deleting email can be difficult if not done properly, the software freezes a lot during tax season" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2505959) CS Christopher S. Founder > "What I liked most is the fact I can send files to her securely." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2927329) JE Jeff E. CPA > "Poor Interface and Terrible Permissions Programming" [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___3595977) TA Thabo A. Partner > "Ability to scale, Docusign integrations, ease of use, customer support." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2508300) JM Joy M. CEO > "They handled the whole situation really poorly and were rude. If you are thinking about making the switch I would go for it." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3368523) JH Jessica H. CEO > "Is a good concept, nice storage capabilities" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3238221) MK Megan K. Staff Accountant > "Cons: Copying and renaming files within the same folder sometimes causes the system to lag." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2544524) MA Merle A. Office Administrator > "It is easy to file, upload and take information I need without having to store it locally on my system. " [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2505617) JR James R. Corporate Secretary > "A client opened its vault and saw identities of all clients -- in violation of IRS security requirements." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2327690) Tammy W. Bookkeeper > "With SmartVault I never have to worry about where my documents are for all of my clients. " [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2506024) Russell B. CEO > "Also, their iOS app is, to put it generously, pathetic - and was never updated to fix the many glaring problems with it." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2875795) JS Jeremy S. CPA > "The client facing portal was previously clunky but much improved this year." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2507999) BS Beth S. Administrator > "My number one complaint is that you cannot edit documents in Smartvault." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2517560) [View Reviews](https://www.capterra.com/p/82811/SmartVault/reviews/) TJ Theresa J. Instructor > "I can easily access my documents from anywhere, collaborate with others in real time, and have peace of mind knowing my files are securely stored in the cloud and protected if my computer is lost or damaged." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7179400) AF Avery F. Artist and Tour Manager > "Additionally, the desktop application sync occasionally tends to freeze for no apparent reason, displaying frustrating file conflicts that force me to rename and merge my documents manually to avoid losing..." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7163616) VR Verified Reviewer Student > "Being able to autosave Word and Excel documents directly to the cloud ensures I never lose progress, and the "Files On-Demand" feature saves massive amounts of space on my local hard drive." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7125637) BK Blerta K. Language Instructor > "Increasing our cloud storage of big multimedia files is not a good value on a small school budget, and video sharing features are also very bulky, and customer service is virtually non-existent to small..." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7119706) MC Mark C. Board Trustee Membership Secretary > "It's a simple, reliable way to share CRM software updates for the admin and membership volunteer team, plus PDF documents and internal files across Board members and non-board volunteers." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7163247) AL Andrew L. Chief Technology Officer > "It prevents me from carrying physical pen drives everywhere since i lose them anyway. Because of file links i dont get twenty confusing email chains with different document titles from my co-workers." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7155601) Hadi B. Product Coordinator > "Device to device syncing works without any hiccups and with SharePoint, Teams and Office apps, you get a very nice flow of work for single and group projects." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7136874) David F. Business Development Manager > "After granting access to a folder for other team members, it is unclear to me if they only have access to those files within the folder, or if they can then back track to other files I don't want to share..." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7075552) AR Arti R. Engineer > "The automatic syncing feature ensures that files are always up-to-date, and version history allows me to recover previous edits easily." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7145988) VR Verified Reviewer Pre-Sales Solution Architect. > "I find the search functionality is not great. When searching media files it has a hard time find my media and then I have to scroll to file folder then search." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7121687) Hadi B. Product Coordinator > "In my capacity as a technical product support specialist, it has become a tool that greatly helps in sharing files, handling documentation and facilitating collaborations across various teams." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7136874) KO Keturah O. Health and Outreach Manager > "There are also times when you download an app, and you are not able to continue the process unless you have a "user domain" which is not your usual login information, and it will not allow you to move..." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7146015) SK Sheniga K. Technical consultant > "OneDrive integrates seamlessly with Microsoft 365, making it very convenient for storing and accessing documents within tools like Teams, Outlook, and SharePoint." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7153862) SG Shea G. Counselor > "For myself, as a small business owner in solo private practice, OneDrive didn't feel like the tangible solution to cloud storage I was seeking, both because of the hurdles related to cost for it, but also..." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7134628) Souvik M. Security Engineer > "This feature enables you to view all your files in File Explorer, even if they are not physically taking up space on your hard drive until you choose to open them." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7138358) Hadi B. Product Coordinator > "The division of storage between OneDrive and SharePoint may be a bit puzzling for users who don't have much technical knowledge, and at times the differences between personal and shared libraries are also..." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7136874) LB Lucas B. IT Service Desk Analyst > "Day to day, the automatic syncing and tight integration with Windows and Microsoft 365 make it incredibly convenient—documents follow you across devices, collaboration is straightforward, and version..." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7108164) TJ Theresa J. Instructor > "What I like least about OneDrive is that syncing can occasionally be slow or run into errors, making it difficult to know if all of my files have been updated." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7179400) ML Martin L. Payroll Manager and Data Protection Officer > "OneDrive allows users to save and collate files into one easy to manage storage facility. As files are uploaded to the cloud, users can access and edit files from anywhere in the world, and using any..." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7087729) MK Maksim K. Manager > "The "memories" notifications for things from five years ago are really frustrating and I do not know how to disable them forever. If you have a lot of folders this program might get cluttered and the user..." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7079435) JC Jaime C. Organisational Development Manager > "In addition, the integration with other Microsoft 365 applications supports smooth collaboration, enabling teams to work on shared documents in real time and reducing the need for manual version control." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7103579) JA Joshua A. Director of Risk Management > "Additionally, while the automated help articles are extensive, getting a direct response from Customer Support can sometimes feel like a bit of a scavenger hunt when you have a specific, technical edge case." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7140290) Nathaniel H. Process Engineer > "Microsoft OneDrive is a file-hosting service which allows users to store, share, back-up and synchronize their files. Although I rarely use OneDrive as such, it is also the storage backend of the web..." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7113296) CW Clyde W. System Administrator > "There aren't many things I dislike about OneDrive but one thing that happens every once in a while, is a file may be stuck uploading for several times without and reasoning as to why it's stuck which often..." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7159925) CA Cecilia A. Software Engineer > "Being able to access files from anywhere has improved productivity and reduced the need to email documents back and forth. While there are a few areas that could be improved, OneDrive has become an..." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7163592) VR Verified Reviewer Principal > "unreliable syncing with frequent file conflicts, limited free storage (5GB), and lack of true zero-knowledge encryption" [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7132400) YFC Yu F C. real estate Agent > "OneDrive helps store your files and data in the cloud, so you can log into your account and access your information whenever you need it." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7176904) VR Verified Reviewer Student > "I also find the web interface to be significantly slower and less intuitive than the desktop folder integration when managing large batches of files." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7125637) Hadi B. Product Coordinator > "Being able to see past versions is a great feature you can simply return to an earlier file version or reverse the changes that you didn't mean to make. When it comes to support, having the capability to..." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7136874) VR Verified Reviewer Business Consultant > "One thing I liked least about Microsoft OneDrive is that syncing can sometimes be inconsistent or slow, especially when dealing with large files or unstable internet connections." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7139460) Nicole S. CFO > "My company is construction-based and OneDrive has really came in handy for the estimators to create folders and store documents while traveling between different job sites." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7123988) AP Anup P. Sales Enablement - Product Support Coordinator > "I think, in a mobile application, it is difficult to open, modify, and load data for a heavy file when we don't have access to a laptop." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7172049) Sven S. Director > "OneDrive is very convenient because it allows me to access files from almost anywhere and keeps everything synchronized across desktop, web, and mobile devices." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7130537) CD Christina D. Director of Mission Advancement > "I have three MS accounts, and each has a unique one drive that often confuse me and get intertwined and mixed up." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7113379) Nathaniel H. Process Engineer > "It features AI-powered file search, robust sharing options, 30-day file recovery, and ransomware detection." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7113296) Nasrullah A. Computer Engineer > "Occasionally, the storage limits feel a bit tight unless you pay for extra space, which can be annoying if you have a lot of files to store." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7143504) VR Verified Reviewer CoFounder > "The convenience of file backup, syncing, and sharing makes it a strong everyday tool. While there can be occasional syncing or usability frustrations, the overall value and accessibility make it a solid..." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7117472) MH Michael H. Owner > "Syncing issues pop up occasionally, especially when working with large folders or lots of files, and it’s not always clear what’s causing them." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7078819) Elon E. Audit lead > "For example, when working on portfolio reviews or credit files, it’s very convenient to store Excel models, memos, and supporting documents in one place and share them instantly with colleagues." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7133379) Deon G. Member engagement officer > "That i have to pay for storage and i that it is not able to identity identical uploads and merge them." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7124207) JS Joel S. Technology Support Technician > "Overall good product, but more fine-tuning is needed, with easier configuration controls and a more reliable communication of the status of the product (offline vs. online, i.e., backup fully working and..." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7130613) VR Verified Reviewer Member and Leader > "File duplication or deletion: If not configured properly, OneDrive can create duplicates or even delete files when syncing across multiple devices." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___6868800) Jessica B. Owner > "I like that they automatically give you an allowed amount of storage without charge that practically can cover all the storage one person may need if not integrating nor using for company business storage" [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7179802) PF Patrick F. HR Business Partner > "The sharing feature is a bit wonky and also is a bit difficult to test whether a file will or will not open for another individual before sending." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7121517) CH Charlie H. Owner > "OneDrive's greatest strength, especially for someone in technical field service, such as myself, where moving between office desktops, mobile devices, and on-site hardware is common." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7167706) MO Michael O. Communications Manager > "OneDrive does suffer from some of the same dated user experience flaws of many Microsoft products. If you're used to them, you'll love it, but it does take some adjustment if you're used to other file..." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7160939) CH Charlie H. Owner > "The ability to rely on "Known Folder Move" and real-time versioning means I never have to worry about where a file is or whether I'm working on the latest version while on-site." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7167706) SURYA MOULI A. IT Technician > "couple of times when i logged in and clicked on the icon is tarted syncing to the new device and to need to retrive back up to fix that" [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7118855) BG Barry G. Instructor > "I am a daily user of one drive, as a MS office suite user at work I find the convenience of having extra storage at my fingertips extremely useful, especially for sharing files with coworkers." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7105451) JD Josh D. IT Support Engineer > "OneDrive does suffer some functionality issues, such as crashing, issues with syncing to/from shared locations and struggles when handling the sync of larger SharePoint sites." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7048548) JC Jaime C. Organisational Development Manager > "The platform provides a dependable and intuitive solution for storing, organising, and accessing files across multiple devices." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7103579) VR Verified Reviewer Technical Services Manager > "All sharing permissions are item by item or folder by folder, it is hard to track and manage if you get too many. " [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7112188) SM Shawn M. Warehouse Lead > "It really helps me with my Document management and to be able to find any document in seconds with the search bar." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7103835) MM Mohammed M. Project Manager > "It makes me little bit frustrated when the files doesn’t backup due to the technical glitches or sync them in the real time at work." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7156628) TW Tisha W. Health Services Coordinator > "What I like most about OneDrive is that it is integrated into Microsoft apps and can be used for saving directly when I work on Excel or PowerPoint." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7087173) HR Haley R. Member Engagement > "One time I had a detailed .csv file I was working on not sync because it has to be a different file type, so I lost all my work. But that was a learning lesson for me." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7112332) Michael Z. Owner > "Its integration with Microsoft tools makes it convenient for maintaining an organized file system and ensuring content is accessible across devices." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7137357) VR Verified Reviewer Data Engineer > "It's not as intuitive as other platforms, the web version has a not so friendly UI, so I usually prefer just integrating it to Windows Explorer." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7098236) JW Jonas W. Quality Coordinator > "It also offers strong value for money, especially when bundled with Microsoft 365, giving you a large amount of cloud storage at a reasonable cost compared to many alternatives." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7154085) Bryan J. Student > "Sometimes it would take me a while to figure out how to access the information on one drive because I could not easily find it on my computer harddrive." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7095557) FGC Federico Gastaldo C. Operatore di Patronato e Caf > "OneDrive demonstrates a seamless cloud storage support and this ensures there is solid file synchronization and streamline access" [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7175311) VR Verified Reviewer Case Management > "Sometimes it tends to copy over a similar file that I have saved or edited in multiple ways which can be an issue." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7122263) MA Mihaela A. Sales Manager > "It provides a simple and efficient way to store, access, and manage our files The automatic syncing works smoothly, which helps ensure that important documents are always available when needed." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7073784) Nasrullah A. Computer Engineer > "It can also get a bit confusing when there are multiple versions of the same file, making it tricky to know which one is the most up to date." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7143504) VR Verified Reviewer Systems Administrator > "OneDrive is included with our M365 licensing so cost for onedrive specifically is $0, it is very straight forward for our staff, especially our multi-user device users as it copies their desktops across to..." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7014678) Mark M. Global Finance Shared Services Manager > "As long as OneDrive is active and syncing, this is fine, but many times users aren't doing this and getting them reconnected and synced is a frustrating process. " [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7158964) BD Barrett D. Night Auditor > "The main aspect I enjoy about OneDrive is the ability to share documents with people; they are also allowed to edit the document which updates on my document also." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7040875) SIMNDEY BASSEY O. FREELANCE > "I don't like when some of my files fail to synchronize, leading to duplicated files most times." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7127930) Akshay B. Cloud Infra support Engineer > "For my dailywork activities , i keep using OneDrive and the sharepoints , Its awesome not sure who invented but the idea and restriction and policies are such good in term of security part." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7087378) Nikolas H. Quality Engineer > "Edits were sometimes slow to update when multiple people were in a single workspace, causing delays." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7130280) Shabbir W. IT Specialist > "I use every day for server logs and document. If you have the Office 365 license, you must use this because it is already free in package." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7080618) Samantha E. Owner > "Sometimes the cross functionality is not very good and it distorts my files if it’s not a Microsoft document" [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7142238) MM Michael M. Web Administrator > "We use OneDrive with over 600 employees. When we upgrade computers, OneDrive allows us to move the employees desktop shortcuts and files with them." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7054077) NC Nathan C. Sales Manager > "My computer at work runs on Windows 7 (boo!) and the onedrive desktop app no longer supports anything older than Windows 10 so I HAVE to access onedrive on my web browser instead..." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7054368) BS Bryce S. Engineer > "Document control is very important and having a system in this case a cloudbased system where all the documents are stored provides the customer with confidence that the system can do everything they need..." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7039381) MJLC Mariano J. L. C. Research and Development Manager > "OneDrive has issues with managing large files and this makes the application sluggish" [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7164005) GW Greta W. ITAM - Software Asset Management > "I like OneDrive’s seamless integration with Microsoft 365 tools, which makes it easy to store, access, and collaborate on files in real time." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7163938) PK Patrick K. Vice President at JPK and Associates, Inc. > "I have experienced a few drawbacks. When my internet connection is weak, file loading can become slow." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7172347) Portia A. Nurse > "I like how it syncs across devices and integrates well with Microsoft Office, which makes working and sharing documents much more convenient." [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7127733) Ashley M. Product Support > "The only thing i dislike the most is that I do not have access all the time to my OneDrive when in areas with lesser than great service" [See full review](https://www.capterra.com/p/161304/OneDrive/#Capterra___7155913) [View Reviews](https://www.capterra.com/p/161304/OneDrive/reviews/) ## User interface [SmartVault](https://www.capterra.com/p/82811/SmartVault/) 4.30 (137) [OneDrive](https://www.capterra.com/p/161304/OneDrive/) 4.48 (12,768) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Access Expiration Management 150 Important Activity Dashboard 120 Important SmartVault Top features 33/47 - Access Controls/Permissions - Access Expiration Management - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - Annotations - API - Approval Process Control - Archiving & Retention - Audit Trail - Collaboration Tools - Commenting/Notes - Compliance Tracking - Content Management - Customizable Branding - Customizable Templates - Data Import/Export - Document Automation - Document Capture - Document Classification - Document Editing - Document Generation - Document Review - Document Storage - Drag & Drop - Electronic Signature - Email Management - File Conversion - File Recovery - File Sharing - Forms Management - Full Text Search - Generative AI - Metadata Extraction - Mobile Access - Offline Access - Optical Character Recognition - Reporting & Statistics - Search/Filter - Secure Data Storage - SSL Security - Tagging - Task Management - Third-Party Integrations - Version Control - Workflow Management [See all features](https://www.capterra.com/p/82811/SmartVault/#features) OneDrive 23/47 - Access Controls/Permissions - Access Expiration Management - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - Annotations - API - Approval Process Control - Archiving & Retention - Audit Trail - Collaboration Tools - Commenting/Notes - Compliance Tracking - Content Management - Customizable Branding - Customizable Templates - Data Import/Export - Document Automation - Document Capture - Document Classification - Document Editing - Document Generation - Document Review - Document Storage - Drag & Drop - Electronic Signature - Email Management - File Conversion - File Recovery - File Sharing - Forms Management - Full Text Search - Generative AI - Metadata Extraction - Mobile Access - Offline Access - Optical Character Recognition - Reporting & Statistics - Search/Filter - Secure Data Storage - SSL Security - Tagging - Task Management - Third-Party Integrations - Version Control - Workflow Management [See all features](https://www.capterra.com/p/161304/OneDrive/#features) ### Recognition SmartVault is recognized as a top-rated tool in 2 Capterra Shortlist reports OneDrive is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support SmartVault Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos OneDrive Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details SmartVault - By SmartVault - Located in United States - Founded in 2008 OneDrive - By Microsoft - Located in United States - Founded in 1975 ## Popular Comparisons [SmartVault](https://www.capterra.com/p/82811/SmartVault/)[4.30 (137)](https://www.capterra.com/p/82811/SmartVault/reviews/) vs [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[4.72 (29,055)](https://www.capterra.com/p/160756/Google-Docs/reviews/) $70/month Price $6/month 4.2 Features 4.5 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/82811-160756/SmartVault-vs-Google-Docs) [OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,768)](https://www.capterra.com/p/161304/OneDrive/reviews/) vs [Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,542)](https://www.capterra.com/p/161425/Drive/reviews/) $1.99/month Price $7/month 4.4 Features 4.6 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/161304-161425/OneDrive-vs-Drive) [SmartVault](https://www.capterra.com/p/82811/SmartVault/)[4.30 (137)](https://www.capterra.com/p/82811/SmartVault/reviews/) vs [Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,542)](https://www.capterra.com/p/161425/Drive/reviews/) $70/month Price $7/month 4.2 Features 4.6 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/82811-161425/SmartVault-vs-Drive) [OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,768)](https://www.capterra.com/p/161304/OneDrive/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,618)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $1.99/month Price $7/month 4.4 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/161304-247901/OneDrive-vs-Google-Workspace) [SmartVault](https://www.capterra.com/p/82811/SmartVault/)[4.30 (137)](https://www.capterra.com/p/82811/SmartVault/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,618)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $70/month Price $7/month 4.2 Features 4.6 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/82811-247901/SmartVault-vs-Google-Workspace) [OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,768)](https://www.capterra.com/p/161304/OneDrive/reviews/) vs [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,697)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/) $1.99/month Price $11.99/month 4.4 Features 4.4 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/143068-161304/Dropbox-Business-vs-OneDrive) [SmartVault](https://www.capterra.com/p/82811/SmartVault/)[4.30 (137)](https://www.capterra.com/p/82811/SmartVault/reviews/) vs [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,116)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) $70/month Price $6/month 4.2 Features 4.6 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/82811-227157/SmartVault-vs-Microsoft-365) [OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,768)](https://www.capterra.com/p/161304/OneDrive/reviews/) vs [Box](https://www.capterra.com/p/148766/Box/)[4.40 (5,637)](https://www.capterra.com/p/148766/Box/reviews/) $1.99/month Price $20/month 4.4 Features 4.4 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/148766-161304/Box-vs-OneDrive) [SmartVault](https://www.capterra.com/p/82811/SmartVault/)[4.30 (137)](https://www.capterra.com/p/82811/SmartVault/reviews/) vs [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.35 (5,446)](https://www.capterra.com/p/1167/SharePoint/reviews/) $70/month Price $5/month 4.2 Features 4.3 4.2 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/1167-82811/SharePoint-vs-SmartVault) [OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,768)](https://www.capterra.com/p/161304/OneDrive/reviews/) vs [iCloud](https://www.capterra.com/p/204717/iCloud/)[4.65 (1,970)](https://www.capterra.com/p/204717/iCloud/reviews/) $1.99/month Price $0.99/month 4.4 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/161304-204717/OneDrive-vs-iCloud) [SmartVault](https://www.capterra.com/p/82811/SmartVault/)[4.30 (137)](https://www.capterra.com/p/82811/SmartVault/reviews/) vs [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,697)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/) $70/month Price $11.99/month 4.2 Features 4.4 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/82811-143068/SmartVault-vs-Dropbox-Business) [OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,768)](https://www.capterra.com/p/161304/OneDrive/reviews/) vs [Zoho WorkDrive](https://www.capterra.com/p/145411/Zoho/)[4.60 (96)](https://www.capterra.com/p/145411/Zoho/reviews/) $1.99/month Price €3/month 4.4 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/145411-161304/Zoho-vs-OneDrive)