# Compare SmartVault vs Microsoft Word 2026 | Capterra > Unsure of what to choose? Check Capterra to compare SmartVault and Microsoft Word based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/82811-227146/SmartVault-vs-Microsoft-Word --- # SmartVault vs Microsoft Word Features and Cost Comparison Last updated April 8th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: SmartVaultMicrosoft Word2/4 selected [SmartVault](https://www.capterra.com/p/82811/SmartVault/)[4.3 (137)](https://www.capterra.com/p/82811/SmartVault/reviews/) [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[4.7 (2,822)](https://www.capterra.com/p/227146/Microsoft-Word/reviews/) [## SmartVault](https://www.capterra.com/p/82811/SmartVault/)[4.3 (137)](https://www.capterra.com/p/82811/SmartVault/reviews/) Starting Price $70.00/month Value-for-Money 4 Functionality 4.2 Ease of Use 4.2 Customer Service 4.1 Reviews Sentiment Based on [137 reviews](#user-reviews) Positive 112 Neutral 13 Negative 12 [## Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[4.7 (2,822)](https://www.capterra.com/p/227146/Microsoft-Word/reviews/) Starting Price $9.99/month Value-for-Money 4.4 Functionality 4.7 Ease of Use 4.6 Customer Service 4.3 Reviews Sentiment Based on [2,822 reviews](#user-reviews) Positive 2,722 Neutral 82 Negative 18 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 67%Fit Missing features Not enough reviews Feature ratings Document Editing NA Secure Data Storage 4.6 Document Storage 4.8 Mobile Access 3.5 Email Management 3.0 \--%Fit Missing features Feature ratings Document Editing 4.8 Secure Data Storage NA Document Storage 4.6 Mobile Access NA Email Management NA User satisfaction User satisfaction 4.3 User reviews[137](https://www.capterra.com/p/82811/SmartVault/reviews/) Ease of use 4.2 Functionality 4.2 Value for money 4.0 Customer support 4.1 User satisfaction 4.7 User reviews[2,822](https://www.capterra.com/p/227146/Microsoft-Word/reviews/) Ease of use 4.6 Functionality 4.7 Value for money 4.4 Customer support 4.3 Price starts from Price starts from $70Per User, Per Month - Free version - Free trial Price starts from $9.99Flat Rate, Per Month - Free version - Free trial Best for Best for SmartVault is used by accounting professionals, tax preparers, financial services firms, legal practices, healthcare providers, and CPAs. Best for Companies requiring document generation, management and sharing. ## User reviews Pros & cons RR Robert R. CPA > "I was able to achieve the same results by using the software I had been using for years to manage documents (Filecenter) and Google..." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___6731671) VR Verified Reviewer Accountant > "Sometimes it was a little cumbersome and a little slow, I think the flow of smartvault could've been a little more user friendly." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___7085283) EO ELVIS O. Audit Apprentice > "SmartVault provides an intuitive interface that makes it easy for users to navigate and manage documents" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6423786) RR Robert R. CPA > "They lure new clients with their presentation, which is impressive, and use well-known tax professionals to advertise the software, but it is..." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___6731671) Dylan C. marketing > "I like using SmartVault because I can access documents from anywhere I am." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6528051) TF Tim F. Accountat > "years later they discontinued the plan, and we were forced to spend 1.5x as much for widgets and features that we still don't use. Since we..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6426905) TB Tatsiana B. Owner > "It was a great experienced for what I used it for until the price went up significantly without addition of new features." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6588768) FM Freyxa M. Onboarding and training Supervisor > "The onboarding and implementation of the software can be really tedious and if not settled corrected can violate regulations" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6825183) HC Heather C. Administrative Assistant > "Overall, SmartVault serves its purpose with our organization, for sharing bank documents with our accountant and providing employee benefit..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___4592745) RR Robert R. CPA > "Instead, they have a knowledge-based library on their website to answer questions, but it's not organized in an intuitive manner. After I..." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___6731671) JS Juliana S. CEO > "It's very simple to print documents directly to the client folders." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___4684761) JrmC Jérôme C. Data analyst > "Sometimes not enough space and speed to load eavy files" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6683902) CA Christine A. staff accountant > "It is nice that files can be sorted into folders." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___4320379) RR Robert R. CPA > "I had to go through 2 or 3 people who were going to be my onboarding coach before finally ending up with the one that was clueless and a..." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___6731671) CA Christine A. staff accountant > "Other software offer more features and accessibility." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___4320379) TF Tim F. Accountat > "It's almost as if they only got halfway with this cosmetic transition, then got distracted by other things like a neurotic puppy." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6426905) MD Michael D. Director > "Prior to using this solution I used a variety of cloud storage providers along with some other applications, SmartVault brought everything..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2509225) RR Robert R. CPA > "The software can be a little bit difficult to navigate." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___6731671) CP Carol P. Freelance Bookkeeper and Payroll Provider > "I also love that there is a limited DocuSign feature to where I don't have to pay the full price for full DocuSign subscription. Plus, I..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2506313) RR Robert R. CPA > "Also, when I called them to let them know I was not going to renew this software, they practically didn't care that much or even ask me what..." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___6731671) LH Lydia H. CPA/Owner > "I have been using SmartVault for over 5 years, when I first started with SmartVault it was because Intuit decided to no longer offer Document..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2505949) LM Lisa M. President > "The software does not allow us to retrieve or save any Excel or Word documents to SV." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___4910050) Carly C. Managing Member > "I like the desktop syncing and the ability to keep all my files stored securely and paperlessly in the cloud" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2505745) TF Tim F. Accountat > "Which completely defeats the purpose of a program like this." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6426905) AE Amanda E. Staff Accountant > "It allows us to organize, archive, & share documents securely for a large amount of client files." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2514640) RR Robert R. CPA > "The onboarding training is extremely deficient." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___6731671) KT Katie T. Account Manageer > "We love that it is cloudbased and that we can access this where ever we are, especially with COVID-19 restrictions in place. Because of this..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2506121) TF Tim F. Accountat > "The program has the following issues:" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6426905) CS Christopher S. Founder > "What I liked most is the fact I can send files to her securely." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2927329) RR Robert R. CPA > "At times, it's rather confusing which one to use." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___6731671) MA Merle A. Office Administrator > "With SmartVault, we all have access to photos, videos and document, and I can always be sure I'm using the most updated material. " [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2505617) JE Jeff E. CPA > "There is no Android app available, which is ridiculous considering the extreme pricing. And be careful, the company will auto renew your plan..." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___3595977) JM Joy M. CEO > "TaxDome is cheaper and they have app users can use that is user-friendly." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3368523) UW Ute W. CEO > "it was very difficult for most of my clients, not user friendly" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___6606365) JT Jennifer T. Account Executive > "It is incredibly useful for our non-profit organization and accounting use. " [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3027939) SG Surbh G. Associate Manager > "you need to download , edit and reupload the file if any edit has to be made by client and us both.online editing is not available" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___4605981) NM NICOLE M. ADMIN > "SmartVault is an amazing tool & continues to help our workflow evenly." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2995232) NM Natalia M. CFO > "We ended up trying to cancel them today after only a month into our new billing period and they refused to refund our payment for the..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___4544402) CL Christos L. Accountant > "One of the most important pros is the use of 2 Factor Authentication as this does hold client records and data." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2303286) Russell B. CEO > "Chief among those is that from day one the search function in the app is completely useless, meaning that I have to scroll through many..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2875795) CC Charmaine C. Accounts Assistant > "It is one great software that helps to go paperless." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2910873) JS Juliana S. CEO > "I used this program for 6+ years at another job but when I tried implementing it in my own firm it just didn't work." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___4684761) SE Summer E. accountant > "Printing tax returns to SmartVault from our tax software is our favorite feature." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2507673) MS Mila S. Owner > "DocuSign integration worked in about 30% of the time; in most cases, I would get a file error and go directly to the DocuSign website, which..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3237636) DD Deanna D. Tax Accountant > "I love that it provides storage for me and allows me to give access to my clients. " [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2507729) MS Mila S. Owner > "Sometime last year, SmartVault had a hiccup and resorted our filing system, e.g., files from 2017 folders were randomly moved to different..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3237636) MK Megan K. Staff Accountant > "Pros: Good file management structure set up to keep everything organized and allow adding new files when necessary!" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2544524) LM Lisa M. President > "Terrible customer service." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___4910050) RR Renee R. CPA > "I can easily email links to documents, which makes SmartVault even easier for clients." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2518300) EB Edward B. Owner/CPA > "Low end portal service that clients found difficult to use, and which we found more difficult to integrate into our business model as a..." [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___3455260) AR Anne R. CPA > "This interactive secure portal has been a lifesaver with the increased use of electronic data transfer. " [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2506042) NM Natalia M. CFO > "They are charging us for 11 months of services that they are not going to provide." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___4544402) NV Nic V. Office Manager > "Customer support is always easy to speak with and the software is a great fit for our company." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3495437) MS Mila S. Owner > "Individual files had to be made accessible to them even when uploaded to an already accessible folder, which was a complete waste of time and..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3237636) CB Chris B. Company Director > "Templates for Accounts/Payroll etc save a lot of time for setting up year on year" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2531594) JE Jeff E. CPA > "Poor Interface and Terrible Permissions Programming" [See full review](https://www.capterra.com/p/82811/SmartVault/#SoftwareAdvice___3595977) LH Lydia H. CPA/Owner > "Love the integration with my tax software, ProSeries and also DocUSign which I depend on immensely." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2505949) CB Chris B. Company Director > "I was using Office 365 Business and was fed up that Sharepoint kept falling over for clients - I had set it up as groups to move documents..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2531594) MA Maria A. Tax preparer > "After the initial learning curve, it worked fine." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3250105) Russell B. CEO > "Also, their iOS app is, to put it generously, pathetic - and was never updated to fix the many glaring problems with it." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2875795) JS Jeremy S. CPA > "I haven't used other portals, but researched several and think that Smartvault is likely the best standalone portal for Lacerte/ProSeries..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2507999) RP Ryan P. Managing Member > "The customer service is awful. " [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3523036) SE Summer E. accountant > "We also like that we can print to SmartVault straight from our pdf editor." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2507673) MN Mickele N. Owner/Operator > "It is not intuitive to use for my clients and it does not integrate with my tax software." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3109830) Georgia K. Partner CPA > "It is a cheaper options for delivering our tax returns to our clients." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2511549) RP Ryan P. Managing Member > "To date, the issue has always been with SmartVault. " [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3523036) Tammy W. Bookkeeper > "I love being able to access my documents from any computer, anywhere, anytime. " [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2506024) MA Maria A. Tax preparer > "I was used to another client portal that had a modern look and this one looked a little outdated." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3250105) KH Karina H. Receptionist > "Its storage is what I liked the most and the fact that it's so easy to manage and get access to certain folders." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2506078) JY Jonathan Y. Accountant > "The program does not seem to auto-refresh very well when a new document is uploaded and a lot of the time the refresh button does not fix the..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2505604) RB Rabiha B. Administrative assistant > "I thoroughly enjoy using smartvault on a daily basis for work it's easy to use and I can access it from work or home on my phone or laptop." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2505997) BS Beth S. Administrator > "You have to download them, edit them, and then reupload them, which makes things difficult when both us and the client need to update..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2517560) TA Thabo A. Partner > "Ability to scale, Docusign integrations, ease of use, customer support." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2508300) JK Julie K. CEO > "However, the implementation team has completely dropped the ball and now we are stuck on January 28th not being able to send out tax..." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2654912) JH Jessica H. CEO > "Is a good concept, nice storage capabilities" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3238221) RD Raissa D. Administrative Specialist > "Some features like deleting email can be difficult if not done properly, the software freezes a lot during tax season" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2505959) MA Merle A. Office Administrator > "It is easy to file, upload and take information I need without having to store it locally on my system. " [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2505617) JM Joy M. CEO > "They handled the whole situation really poorly and were rude. If you are thinking about making the switch I would go for it." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___3368523) LG Liz G. Accountant > "So far this has stremlined alot of processes and removed the need for lots of printing!" [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2228666) MK Megan K. Staff Accountant > "Cons: Copying and renaming files within the same folder sometimes causes the system to lag." [See full review](https://www.capterra.com/p/82811/SmartVault/#Capterra___2544524) [View Reviews](https://www.capterra.com/p/82811/SmartVault/reviews/) DS Dusiant S. System engineer -QA > "Microsoft Word is a highly versatile and industry-standard word processing tool, offering extensive capabilities for creating, formatting, and collaborating on professional..." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7118165) TV Tanner V. wef > "you already have embedded yourself into nearly every business and educational OS, why keep raising prices and pay-per-month, just to squeeze out some extra money this quarter,..." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7113589) DS Dusiant S. System engineer -QA > "Collaboration Features: The "Track Changes" and commenting tools are used extensively to enhance collaborative editing, ensuring smooth workflows on group projects and reporting." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7118165) DH Denise H. legal assistant > "Sometimes Microsoft crashes while I am working on a document and then doesn't save it correctly or even when I do save it, it doesn't save and I have to restart the whole..." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7113290) DS Dusiant S. System engineer -QA > "Document Formatting & Creation: I have utilized Word to create polished, professional documents, utilizing varied page layouts, headers, footers, and tables of contents." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7118165) CP CANDICE P. Accounts officer > "You’d be in the middle of organising a tenancy letter, an interview script, or a troubleshooting guide, and suddenly the formatting would jump, a table would shift, or the..." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7073195) DS Dusiant S. System engineer -QA > "It is a vital tool for workplace productivity, with advanced features such as tracking changes, mail merge, and customized templates, often essential for academic and..." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7118165) JPN Jean-Pierre N. Instructional Designer > "It is expensive, especially for the licence for a sing-users; and some advanced features like Design and Drawing tools can be very difficult for new users." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7073615) CT Cameron T. IT Service Desk Analyst > "Microsoft Word also has a wide range of templates that an allow you to make your own processes and workflows for any project / work you want to start or document which makes it..." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7105494) CT Christopher T. Senior Creative > "Trying to align images or customize layouts can be frustrating, and the tools just aren't built for visual-heavy work. When clients ask for templates in word that they can edit,..." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6822939) JJ Jon J. HR Coordinator > "From basic documents to complex editing, team collaboration, tracking changes and edits it works smoothly and collaboratively in real time." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7080255) BK Blerta K. Language Instructor > "It is the industry standard for word processing, but syncing conflicts between different teachers' desktop versions can be highly frustrating." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7124065) MM Matthew M. Holistic Nutritionist > "It has strong spellcheck and grammar support, a professional look and feel, and plenty of templates for resumes, letters, and reports." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7136023) BA Beth A. Copywriter and marketing consultant > "The main drawback for me when using word is how uncollaborative it can be for editing a written document as a team, especially when compared with other options like Google Docs." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7029463) RM Renee M. Paralegal > "Microsoft Word is a good word processing program and I do like that you can export documents into pdf documents, email and share a document from within the program. " [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7083084) VC Vicente C. Quality Tech > "What I like least about Microsoft Word is its auto formatting and AI interference that fights against what users actually wants." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7094706) JH Jonathan H. Contract Instructor Pilot > "Powerful, flexible and capable of doing anything from dashing off a single-page letter to writing a thousand-page research paper, complete with footnotes, index and appendix." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7110924) TH Tim H. Research Manager > "Some of the layout option are a bit glitchy when it comes to setting up margins, pasting from external sources, and adding images into the document." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6843004) PG Patricia G. Customer Service Lead > "The user interface is exceptionally familiar that enables my team to compose professional guest welcome letters and update menus without previous training." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7084953) Carol M. College Student > "I was having a particularly hard time being able to export my poems for this last semester as PDFs and still have them retain custom fonts that I downloaded. Though I did figure..." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6853082) ST Shayne T. Co owner > "It’s handy to have something that catches mistakes as you type, lets you play around with layouts, and even pulls up templates when you’re not sure where to start." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7120686) GH Greta H. HRIS Analyst > "Sometimes sharing Word documents takes longer than I think it should due to having to figure out the right way to save and share with other users." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7046398) MH Matthew H. Project Manager > "What I like most about Microsoft Word is the multiple applications it can be utilized for when it comes to text, photos, charting, etc." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7142225) SY Salimata Y. Officer,Financial Center Assistant Manager > "The interface can feel a bit overwhelming for casual users because of all the features and menus. And the Microsoft 365 subscription might be a drawback for students or people..." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6831954) FM Flavio M. Senior QA Analyst > "Enables collaboration with other members of the team on document creation and updates, also the integration with other Microsoft tools environment is great." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7110765) GS Gareth S. Area Inclusion Worker > "The choice of fonts is seemingly neverending and mind numbingly dull at the same time. And therein lies the problem; it's easier to acquiese into it's rigid formatting needs than..." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7134550) OG Olivia G. Student > "I like that Microsoft Word has a simple toolbar where you can access basic document editing tools such as font, font color, font size, paragraph spacing etc." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6851266) AT Anna T. Credentialing Specialist > "Sometimes getting things to align and format correctly is a pain and if you type one thing off it throws the entire document off." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7132192) Brett S. Corporate Paralegal > "The review and comments feature are especially important in legal work, so I can have productive dialogue with my co-workers on projects we are working on." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7133828) RM RJ M. Safety Manager > "Do not like the way Microsoft has pivoted towards subscription services and have used Notes or Google Docs more often if push comes to shove" [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7074892) JW Joshua W. Project Manager > "Microsoft Word, especially as a product integrated within the 365 suite, gives my work from home team unmatched control over the creation of our documents live & collaboratively." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6828911) Carol M. College Student > "I also, as a poet whose works are not in typical document form, notice that when exporting, my formatting can be displaced and end up on different pages with line breaks." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6853082) CH Charlie H. President > "Within a couple easy steps, Word not only prepares a list of all citations that are formatted and organized in a complete detailed table, you can easily have it conform to your..." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6818293) NO Nova O. Executive Assistant > "Files created in newer versions cannot be opened or edited with the older versions and this create a big problem when one company uses a different version of the software to..." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7013152) Gunnar P. HR Generalist > "I also appreciate how easy it is to format information using headings, spacing, alignment, and styles, which helps organize content clearly and makes documents easier to read." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7107043) MH Matthew H. Project Manager > "What I like least about Microsoft Word is the lack of fonts available as a standard and that other ones need to be downloaded." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7142225) Nicholas D. Project Manager > "I have enjoyed the new collaboration features as well, being able to share documents in real-time has helped improve the workflow in our office immensely." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7110333) Harshul S. Senior. Technical Support Specialist for Network Operations > "Also when copying text from other places the formatting gets messy and I have to clean it up manually." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7131801) MN Melissa N. Owner > "Microsoft word is super compatible and it also has a lot of formatting and proofing tools available like spell check and grammar check which I need!" [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6853698) Gunnar P. HR Generalist > "At times the formatting can change unexpectedly, which can make it frustrating to keep everything consistent throughout a document." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7107043) RM Renee M. Paralegal > "I really like the track changes feature and that more than one person can make edits to a document at the same time." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7083084) DB Damon B. Founder > "The recent challenges have been the bloated updates making it sluggish as well as the new, subscription based model that feels like a cash grab." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6813201) AM Anna M. Customer Service Agent > "I loved the free online version of Microsoft Word, it allows you almost everything that the 365 version does for free. If I have to mention the main version, I would say it’s..." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7132027) LC Laura C. Office Manager > "It can be finicky to add some elements and retain formatting; such as photos or tables. While these elements can help create beautiful final projects, it can take a significant..." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6760663) EM Edward M. General Manager > "The updates to the user interface continually make navigating the system menus easy and the ability to create documents and share them easily with anyone, anywhere is top notch." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6810245) SR Samm R. Office Finance Manager > "Unfortunately, it does not always work well when opening documents that were originally on another platform (For example: Google Docs)." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7120287) MW Mark W. Owner > "Unlike many online document editing software, I like Word for handling the transition from offline to online very smoothly without changing any part." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7080732) ST Shayne T. Co owner > "Microsoft Word can feel a bit heavy on older computers and sometimes slows down with big files." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7120686) CP CANDICE P. Accounts officer > "It let you be both practical and creative, giving you enough freedom to design something visual when you wanted to, without overwhelming you with options." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7073195) RR Rebecca R. Production Manager > "I also find that certain tools are buried in menus, which can make them harder to find if you don’t use them often." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7144132) Bryan J. Salesman > "You are able to use different types of fonts and bold face font, that can enhance your words." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7077620) YZ Youssef Z. Head of Department > "If I open a document from an older version of Word, stuff can break, particularly if macros or advanced layouts were used." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6824488) MHO Mahmut Halil O. PhD Student > "Overall, Microsoft Word is the most common editor with its simple design and user interface. Although there are some improvable features, such as editing images and tables, the..." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6845133) HC Heather C. Flight Operations Coordinator > "Sometimes the formatting is changes and warps the document, which can be frustrating." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7079143) Gunnar P. HR Generalist > "Microsoft Word provides flexible tools that make it simple to create clean, well structured, and professional looking documents." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7107043) CF Colin F. Physical Therapist > "It can be difficult to insert and move tables around, especially if they need to be edited after they have been created." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7108268) DB Dori B. Consultant > "I like Microsoft word because it allows me to create professional documents for work and personal use." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7079275) LM Linda M. Bookkeeper > "When making labels, the spacing between lines would not line up with the label I was printing and would run over onto the next one." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6878431) MR Maria R. Operations Manager > "This fulfills my need to create content combining narrative, technical and visual data in a clean, controllable forma." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6829212) KB Kathleen B. Patient Services Coordinator > "Sometimes the autosave does not work online and I can lose some work that I have done and sometimes it can be difficult to figure out how to do specific things within the program." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6807943) SM Shae M. Legal Case Manager Assistant > "What I love most are the functions that are given to best edit, change and organize the document being created." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7072380) RH Rezaul H. Supervisor, Field Research > "The problem with Microsoft Word is that sometimes it's overpowering on very long documents that have lots of images and tables." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6814839) Nicholas D. Project Manager > "As much as I love open-source software, for many reasons, the benchmark has been set very high by Microsoft Word, especially the desktop version." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7110333) NC Natalie C. Admissions Coordinator > "Sometimes, formatting can be difficult when including links and tables. " [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7117431) MA Mesut A. HR Analyst > "I found a reliable draft of legal contracts or internal reports as its able to organize the thoughts clearly and also to format them professionally." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6829245) PANAGIOTIS S. Founder > "It takes a bit of time to load very large files on my computer." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7095864) Roger A. Owne > "Microsoft Word is a solid and trustworthy tool for everyday work, even if it has a learning curve for advanced features." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7072502) AS ALFREDO S. LEAD > "The only thing I don't like is that I never finish learning everything that this program has, each update is a day of new learning." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7123320) JC John C. Graphic designer > "The app is really working efficiently in creating letters, reports, essays , presentations etc ." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7080395) CP CANDICE P. Accounts officer > "You don’t have patience for tools that behave unpredictably or clutter the screen with features you’ll never use." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7073195) JH Jonathan H. Contract Instructor Pilot > "Bottom line--if your word processing requirements go beyond simple letters and holiday recipes, MS Word is the way to go." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7110924) VR Verified Reviewer eval speciailist > "The lack of upgrades within the system in comparison to its alternative like google doc." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7103416) SG Shea G. Counselor > "Being able to create forms on Microsoft Word is just icing on the cake from a small business perspective." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7134648) Harshul S. Senior. Technical Support Specialist for Network Operations > "The ribbon has too many buttons and I still forget where some options are." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7131801) DB Dori B. Consultant > "My overall experience with Microsoft is that I use it almost daily for all my writing and documents personally and professionally." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7079275) PA Patrice A. Assistant > "Sometimes adding pictures or graphics can create a lag in an ongoing creation or even when trying to read it." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7009064) Harshul S. Senior. Technical Support Specialist for Network Operations > "I’ve been using it for years at work and it still feels like the fastest way to write anything reports, notes, letters, whatever." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7131801) GJ George J. Graphic designer > "I don’t like as it requires subscription in order to access some features, everything other things is fine." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7095198) AK Abhishek K. IT Infrastructure Engineer > "The best Text editor and file creator ever , Great customization and formatting options , Can export in variety of formats such as TXT , PDF , word etc" [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6466085) VR Verified Reviewer Clerical > "I do not like that it is not always compatible with my other document program that I am using. " [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7086168) [View Reviews](https://www.capterra.com/p/227146/Microsoft-Word/reviews/) ## User interface [SmartVault](https://www.capterra.com/p/82811/SmartVault/) 4.30 (137) [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/) 4.73 (2,822) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Access Expiration Management 150 Important Activity Dashboard 120 Important SmartVault Top features 33/47 - Access Controls/Permissions - Access Expiration Management - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - Annotations - API - Approval Process Control - Archiving & Retention - Audit Trail - Collaboration Tools - Commenting/Notes - Compliance Tracking - Content Management - Customizable Branding - Customizable Templates - Data Import/Export - Document Automation - Document Capture - Document Classification - Document Editing - Document Generation - Document Review - Document Storage - Drag & Drop - Electronic Signature - Email Management - File Conversion - File Recovery - File Sharing - Forms Management - Full Text Search - Generative AI - Metadata Extraction - Mobile Access - Offline Access - Optical Character Recognition - Reporting & Statistics - Search/Filter - Secure Data Storage - SSL Security - Tagging - Task Management - Third-Party Integrations - Version Control - Workflow Management [See all features](https://www.capterra.com/p/82811/SmartVault/#features) Microsoft Word 15/47 - Access Controls/Permissions - Access Expiration Management - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - Annotations - API - Approval Process Control - Archiving & Retention - Audit Trail - Collaboration Tools - Commenting/Notes - Compliance Tracking - Content Management - Customizable Branding - Customizable Templates - Data Import/Export - Document Automation - Document Capture - Document Classification - Document Editing - Document Generation - Document Review - Document Storage - Drag & Drop - Electronic Signature - Email Management - File Conversion - File Recovery - File Sharing - Forms Management - Full Text Search - Generative AI - Metadata Extraction - Mobile Access - Offline Access - Optical Character Recognition - Reporting & Statistics - Search/Filter - Secure Data Storage - SSL Security - Tagging - Task Management - Third-Party Integrations - Version Control - Workflow Management [See all features](https://www.capterra.com/p/227146/Microsoft-Word/#features) ### Recognition SmartVault is recognized as a top-rated tool in 2 Capterra Shortlist reports Microsoft Word is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support SmartVault Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Microsoft Word Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details SmartVault - By SmartVault - Located in United States - Founded in 2008 Microsoft Word - By Microsoft - Located in United States - Founded in 1975 ## Popular Comparisons [SmartVault](https://www.capterra.com/p/82811/SmartVault/)[4.30 (137)](https://www.capterra.com/p/82811/SmartVault/reviews/) vs [Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,480)](https://www.capterra.com/p/161425/Drive/reviews/) $70/month Price $7/month 4.2 Features 4.6 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/82811-161425/SmartVault-vs-Drive) [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[4.73 (2,822)](https://www.capterra.com/p/227146/Microsoft-Word/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,549)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $9.99/month Price $7/month 4.7 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/227146-247901/Microsoft-Word-vs-Google-Workspace) [SmartVault](https://www.capterra.com/p/82811/SmartVault/)[4.30 (137)](https://www.capterra.com/p/82811/SmartVault/reviews/) vs [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[4.72 (28,916)](https://www.capterra.com/p/160756/Google-Docs/reviews/) $70/month Price $6/month 4.2 Features 4.5 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/82811-160756/SmartVault-vs-Google-Docs) [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[4.73 (2,822)](https://www.capterra.com/p/227146/Microsoft-Word/reviews/) vs [Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)[4.68 (4,198)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/) $9.99/month Price $19.99/month 4.7 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/227146-251329/Microsoft-Word-vs-Adobe-Acrobat-DC) [SmartVault](https://www.capterra.com/p/82811/SmartVault/)[4.30 (137)](https://www.capterra.com/p/82811/SmartVault/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,549)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $70/month Price $7/month 4.2 Features 4.6 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/82811-247901/SmartVault-vs-Google-Workspace) [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[4.73 (2,822)](https://www.capterra.com/p/227146/Microsoft-Word/reviews/) vs [M-Files](https://www.capterra.com/p/122215/M-Files/)[4.37 (275)](https://www.capterra.com/p/122215/M-Files/reviews/) $9.99/month Price Contact vendor for pricing 4.7 Features 4.4 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/122215-227146/M-Files-vs-Microsoft-Word) [SmartVault](https://www.capterra.com/p/82811/SmartVault/)[4.30 (137)](https://www.capterra.com/p/82811/SmartVault/reviews/) vs [OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,686)](https://www.capterra.com/p/161304/OneDrive/reviews/) $70/month Price $1.99/month 4.2 Features 4.4 4.2 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/82811-161304/SmartVault-vs-OneDrive) [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[4.73 (2,822)](https://www.capterra.com/p/227146/Microsoft-Word/reviews/) vs [Collabora Online](https://www.capterra.com/p/10011676/Collabora-Online/)[4.74 (102)](https://www.capterra.com/p/10011676/Collabora-Online/reviews/) $9.99/month Price €0one time 4.7 Features 4.8 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/227146-10011676/Microsoft-Word-vs-Collabora-Online) [SmartVault](https://www.capterra.com/p/82811/SmartVault/)[4.30 (137)](https://www.capterra.com/p/82811/SmartVault/reviews/) vs [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,071)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) $70/month Price $6/month 4.2 Features 4.6 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/82811-227157/SmartVault-vs-Microsoft-365) [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[4.73 (2,822)](https://www.capterra.com/p/227146/Microsoft-Word/reviews/) vs [Plumsail Documents](https://www.capterra.com/p/214700/Plumsail-Documents/)[4.73 (78)](https://www.capterra.com/p/214700/Plumsail-Documents/reviews/) $9.99/month Price $25/month 4.7 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/214700-227146/Plumsail-Documents-vs-Microsoft-Word) [SmartVault](https://www.capterra.com/p/82811/SmartVault/)[4.30 (137)](https://www.capterra.com/p/82811/SmartVault/reviews/) vs [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.35 (5,430)](https://www.capterra.com/p/1167/SharePoint/reviews/) $70/month Price $5/month 4.2 Features 4.3 4.2 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/1167-82811/SharePoint-vs-SmartVault) [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[4.73 (2,822)](https://www.capterra.com/p/227146/Microsoft-Word/reviews/) vs [monday.com](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,028)](https://www.capterra.com/p/147657/monday-com/reviews/) $9.99/month Price $9/month 4.7 Features 4.5 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/147657-227146/monday-com-vs-Microsoft-Word)