# SalesNexus Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SalesNexus Software - reviews, pricing plans, popular comparisons to other All-in-One Marketing Platform products and more.

Source: https://www.capterra.com/compare/83518-136480/SalesNexus-Online-CRM-vs-SharpSpring

---

# 

 SalesNexus Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

SalesNexus

## What is SalesNexus?

SalesNexus is an all-in-one marketing and sales platform that unifies CRM, email marketing, automation, and AI-driven guidance. It helps revenue teams align marketing and sales execution, nurture leads automatically, and ensure consistent follow-up across the entire customer lifecycle—without juggling multiple disconnected tools.

## What is SalesNexus used for?

[CRM](https://www.capterra.com/customer-relationship-management-software/)[All-in-One Marketing Platform](https://www.capterra.com/all-in-one-marketing-software/)[Email Marketing](https://www.capterra.com/email-marketing-software/)

Top alternative

Featured

Overall rating

Based on 64 user reviews

Reviews sentiment

Positive

88%

Neutral

5%

Negative

8%

Starting price

$45

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for SalesNexus?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.salesnexus.com&name=SalesNexus)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SalesNexus

4.5 (64)

VS.

[4.4 (18,771)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting Price

$45

Per User, Per Month

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (55)

Ease Of Use

4.0 (18,106)

Value For Money

4.5 (40)

Value For Money

4.0 (12,794)

Customer Service

4.6 (53)

Customer Service

4.1 (14,025)

## SalesNexus alternatives

[4.5 (4,455)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.3 (6,969)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.7 (727)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)

[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/178819/EngageBay-Marketing/)

[View all alternatives](https://www.capterra.com/p/83518/SalesNexus-Online-CRM/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Marketing Automation

5.0 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Automate workflows and trigger campaigns based on customer actions

Contact Management

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Campaign Management

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Sales Reports

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Reports specific to sales analysis for trends and strategies

Segmentation

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Group leads or contacts based on their specific characteristics

Third-Party Integrations

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

SalesNexus 139 features

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Continuous profile-based stream of news and activity

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

System that automatically dials calls

Automatic reply functionality for incoming messages

Automatically create schedules based on business needs or employee availability and qualifications

Create and automatically send premade copy in response to customer messages

Software's ability to perform similar action on multiple similar files simultaneously

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Notifications/alerts for upcoming events or tasks

Collects essential call data such as call origin, call destination, call length, and other transaction details

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Set campaign schedules by selecting start, pause, and end dates

Group campaigns by project, client, or campaign for better management.

Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act

Create and manage digital catalog of products/services with their details, specifications, and price

Manage various distribution channels, build relations with channel partners, and track their performance

Track the amount of clicks on individual products to measure campaign results

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Process of dividing customers into groups based on common characteristics

Tool to send questionnaires to customers to gauge feedback

Add customized logos and colors to align with company branding

Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.)

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Create labels for products that contain required information such as colors, sizes, dates, etc.

Import and export data to and from software applications

Protect sensitive data for digital privacy

Defines specific deal parameters to negotiate and secure deals

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Send automated marketing emails based on user actions over a predetermined period

Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience

Plan, execute, and analyze email marketing campaigns

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Set up automated email sequences to streamline outreach and engage leads/contacts

Pre-made examples and templates for emails

Track delivered, received, and opened emails

Tracks metrics that provide insight into how a user interacts with any interface or product

Predefined actions automatically performed on the occurance of specific events

Manage or track sales completed by field teams/employees

Public or private sharing of digital files such as documents, audio/video, images, and more

Intended to be used by insurers

Caters to sales teams

Form predictions based on past and present data/trends

Use AI to generate content in the form of text, images, videos, etc.

Establish measurable goals and objectives and track their progress over a specific period of time

Add, edit, and manipulate HTML code directly

Store and manage images

Track interaction history by documenting conversations for contacts

Incorporation of a chat or messaging system within an organization's internal communication infrastructure

Visualization tool to organize and optimize tasks and track their status at every stage of workflow

Create landing pages or online forms designed to capture new leads and prospects

Manually or automatically assign leads to sales reps

Automatically identify and save contact information of potential customers

Route and distribute your leads to third party buyers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Engage with a lead throughout the sales process by actively providing information

Score a lead on their quality or likelihood to buy based on certain behaviors

Score a lead based on quality or likelihood to buy/convert based on predetermined criteria

Divide leads into buckets based on predefined criteria and routing rules

Boards that use custom metrics to show how leading performers compare to other individuals/teams

Manage contacts across multiple mailing lists

Automate workflows and trigger campaigns based on customer actions

See past and upcoming campaigns and communications in a calendar view

Send messages to multiple subscribers at the same time

Personalize text messages using templates and custom fields

Access software remotely via mobile devices

Access the system via a mobile application

Optimize content to ensure it is easily accessible for mobile users

Manage multiple campaigns in one system

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Track all opportunities for potential sales and convert them into recurring revenue

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Adjust communications based on previous interactions or personal preferences

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals.

Predict future data based on historical data sets

Preview materials before finalizing projects

Streamlining repetitive tasks and activities through automated and predefined workflows

Tools designed to streamline the process of lead generation and management for sales teams

Generate quotes or estimates for customers

Analyze and gain insights into data in real-time

Receive data and information in real time

Active reporting of data and metrics

Log and store the source of contacts/leads

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Monitor sales and make necessary adjustment in order to increase demand and revenue

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Define, track, and/or automate sales activities and sales processes

Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.)

Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports.

Pipeline view and tracking lead status

Reports specific to sales analysis for trends and strategies

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Send individual or bulk text messages at predetermined times

Search and/or filter for items using names, keywords, descriptions, tags, metadata, etc.

Search and filter data across systems to locate required information by entering keywords or certain criteria

Group leads or contacts based on their specific characteristics

Share contacts with other applications like Gmail and CRM

Send promotional campaigns or transactional messages via text messages

Send messages via SMS

Manage campaigns and track engagement for marketing efforts across social media channels

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Add or remove subscribers from mailing lists

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Create, save, and re-purpose templates for emails, forms, etc.

Sample files or documents that could be customized as needed or used as is

Organize customer data and accounts by user or geography

Set up connections to third-party platforms to improve business processes

Interact with data visualization elements, such as charts and graphs, to drill down into data

Web form that allows users to enter data that is sent and processed for different reasons

Monitor activity of individuals who visit your website using cookies

Create, design and manage workflows for repetitive tasks

What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

Get Advice

We can help you find the software with the features you need.

Features

4.2 (33)

4.2

Based on 33 reviews

## Pricing

Value for money

4.5 (40)

Free Trial

[View pricing plan details](https://www.capterra.com/p/83518/SalesNexus-Online-CRM/pricing/)

Professional

$45.00

Per User,Per Month

It includes:

-   200 Per User Per Month
-   2.5 GB Per User Storage
-   5000 Emails Sent
-   Outlook or Google Integration
-   Social Profiles
-   Unlimited Contacts

Enterprise

$65.00

Per User,Per Month

It includes:

-   15000 Emails Sent Per User Per Month
-   500 Per User Per Month
-   5 GB Per User Storage
-   Everything in Professional Plan + Website Integration
-   Ringcentral Integration
-   Social Profiles

Automatic

$85.00

Per User,Per Month

It includes:

-   20000 Emails Sent Per User Per Month
-   Automation Rules (up to 50)
-   Everything in Enterprise Plan + Zapier API Integrations

Value for money

4.5 (40)

4.5

Based on 40 reviews

## Integrations

[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Act!](https://www.capterra.com/p/175860/Act/)[

Office Exchange](https://www.capterra.com/p/79312/Office-Exchange/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (53)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (53)

4.6

Based on 53 reviews

## User reviews

Overall rating

4.5

Based on 64 reviews

Filter by rating

5(47)

4(9)

3(2)

2(5)

1(1)

Mentioned topic

Sorted by most recent

Susan H.

CEO

Broadcast Media

### "The New SalesNexus dashboard and CRM system is amazing! "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 20, 2026

Very positive, definitely gives us an edge in all we do! As a company that has had to grow into CRM use, we've experimented with many, and it's a struggle to find something that meets your needs and is easy for the whole team to use.

Pros

We have many different communication vectors and targets, and appreciate the systems SalesNexus creates to make it easy for my business to run.

Cons

Like every company, including my own, we have growing pains when we implement new and better services. It's all I can think of, because they continue to hold my hand through the learning curves and support my every need.

Switched from

[Freshmarketer](https://www.capterra.com/p/226111/Freshmarketer/)

It was complicated, kind of like this review process, every time you think you have finished, there is one more page, which is difficult when you're trying to actually USE the system you're reviewing. I actually don't know it as Freshmarketer, because we knew it as Freshworks, but this review system requires that I pick a menu item.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

CEO

Airlines/Aviation

### "FAR ABOVE INDUSTRY STANDARD IN SUPPORT & CUSTOMIZATION"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 2, 2026

Grateful to have discovered this company. They bring enterprise-level expertise and capabilities to my business without us having to endure the high costs, high complexity and growing constraints that the Super Larger Players are forcing on mid to small cap businesses. TOTALLY RECOMMEND!

Pros

Support is wicked fast! When I have any question or request - support is on it and back to me. This simply is not the standard in the industry - SalesNexus operates far above. Also - EASY CUSTOMIZATION! I have no tech background - yet - for my unique industry, Air Medical Transport - with their help we have engineered a CRM that is totally aligned with the principles and methods our company teaches our clients. Now - what we teach - CAN BE EXECUTED IMMEDIATELY in SalesNexus! Imagine that. And, unlike others in the SAAS sector - I am not charged HUGE CUSTOMIZATION FEES and then bogged down in complexity and waiting for things to get done or changed. THEY ASTONISH (Fill with wonder and amazement.)

Cons

Are you kidding? For any client of SalesNexus, I would be surprised if they can cite anything they like least. And - I am one that is hard to please, demanding and have started with CRMs in the year 2002! Been through all the big players - paid much - got minimal help and support. No - there is no least for me with this platform, the company and its awesome staff at all levels.

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Costs, complexity, time to get changes made, did I mention costs, costs, costs?

Alternatives considered

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reasons for choosing SalesNexus

They offered not for profit rates but then SUPER LIMITED FEATURES! Tricky move. This was for a client and the client caught on.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 11, 2026

Thanks so much for your feedback! We're so proud to support our early responders in the Air Medical Transport business!

Andrew J.

CTO

Computer Software

### "Great Enterprise Sales CRM"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 11, 2025

Good platform, really impressed , we use it for our sales team and are happy

Pros

It is mature sales crm , and it has great functionalit for outreach and nurture leads and to turn them into sales.

Cons

Because its fully featured it has a steeper learning curve

Switched from

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

I needed a more sales focused CRM, one that is great for the sales team and the account managers (customer retention) team

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reasons for choosing SalesNexus

Price and focus on sales outgoing, it also has great email and automation features.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 7, 2025

Thanks so much for sharing your thoughts Andrew! We're focused on ensuring you reach your goals!

Manuel E.

Técnic

Hospital & Health Care

### "Optima"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 27, 2022

Buena de gran ayuda y optimizado para correos electrónicos

Pros

Buen email marketing opti.uzado y de ayuda en campañas

Cons

Algunas opciones no ñas he utilizado mucho

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ED

Esme D.

Floor manager

Supermarkets

### "Nice explanation and good support!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

July 22, 2022

Pros

They have nice videos in which they explain how the program works. The support is very good, you get value for your money.

Cons

It is cloud based, this is both an advantage and sometimes a disadvantage. when the internet goes down it is difficult.

Switched from

[Salesmate](https://www.capterra.com/p/156234/Salesmate/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WD

Walter D.

Author of Suspense & thriller Novels

Publishing

### "SalesNexus CRM is only for those who want it all!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 19, 2020

Pros

A database is a complicated and touchy part of about every business I can think of, including mine. I’m a writer of suspense and thriller novels. You may ask, why does a writer need a database.” The bottom line to that question is to sell more books. But to accomplish that goal, I deal with a bunch of folks in the publishing industry, agents, designers, videographers, editors, publishers, book printers, distributors, and many others. I also must keep track of book signing events, speaking engagements, vendor schedules, and so on. Phone calls, emails, snail mail and meetings, lots of meetings, accompany all of that. With my SalesNexus Customer Relations Management system (CRM) and the expertise of their knowledgeable support crew, I can do all that is needed to attain my goals and more. Much more! When I became a SalesNexus client, I was assigned one of the support tech’s, \[SENSITIVE CONTENT HIDDEN\]. That is a big deal. Most software firms don’t do that. You call the customer support line and deal with whichever technician is available. If like me, you have to integrate old data into the new SalesNexus system, it is going to take many phone calls. \[SENSITIVE CONTENT HIDDEN\] applies his knowledge and experience with the CRM system to fulfill my business requirements. With some other company, you’ll spend your time explaining to each new support specialist that takes your call over and over again the level of completeness and what else your project needs. I’m not new to computers, their demands, and quirks

Cons

No, and SalesNexus not only cause us t switch from Hubspot but because of it's functionality, we will be eliminating two other vendor services.

Switched from

[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)

SalesNexus has fewer restrictions and more features.

Reasons for choosing SalesNexus

Please, see above.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MH

Marty H.

Account Manager

Computer Software

### "Support the key"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

March 15, 2020

This product has evolved over the many years we've been using it. The company has added lots of useful features. We don't have a lot of time to research our required uses. Fortunately the support team have been patient and extremely helpful keeping us on track when deploying the software's many feature.

Pros

Lots of great feature, tutorials, but support has been the key to our success using the software

Cons

Not super intuitive, however, lots of tutorials and documentation

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NM

Nancy M.

CEO

Computer Software

### "Great Sales and Marketing tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 6, 2019

I've used Salesforce.com and Zoho but for my money and the blending of the email campaign tool and CRM, it's why I've used SalesNexus with two different companies I started.

Pros

I really like the fact that it integrates an email marketing tool with the CRM. This is not an extra feature like many other well known CRMs

Cons

The reporting features are fine but maybe a few more options for filters on reporting would be nice.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

Joseph B.

Marketing Director

Automotive

### "SalesNexus Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 5, 2019

Overall a great software application for any sales setting.

Pros

I liked best that you can customize almost any field or drop down menu.

Cons

When customizing the city drop down new entries do not automatically populate in alphabetical order.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

Jeff B.

Owner

Building Materials

### "Too difficult to use "

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

March 1, 2019

I have stopped using the program.

Pros

Being able to use lead ferret to search and find leads. In my industry (building materials), however, roughly 30-40% of leads the email was not accurate I.e. the lead no longer was at that email address.

Cons

So difficult to use. I tried really hard to make it work and the support was pretty good. I just didn’t have the time nor desire to have to learn how to use it effectively. It was also very difficult to sort contacts and manipulate the data contained for each contact. It literally was like stepping into a 30 year time warp backwards.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/83518/SalesNexus-Online-CRM/reviews/)

Popular comparisons

[Salesforce Sales Cloud vs SalesNexus](https://www.capterra.com/compare/61368-83518/Salesforce-vs-SalesNexus-Online-CRM)

[HubSpot CRM vs SalesNexus](https://www.capterra.com/compare/83518-152373/SalesNexus-Online-CRM-vs-HubSpot-CRM) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)