Capterra Logo
Helping businesses choose better software since 1999

CCC ONE vs Shop4D: Which is a better fit?

Updated on January 30th, 2025
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Summary
Features in Auto Repair
16
43
43
Best performer
43
  • Accounting
  • Alerts/Notifications
  • Appointment Scheduling
User satisfaction
4.2
User reviews37
Ease of use
4.2
Functionality
4.3
Value for money
3.9
Customer support
4.0
5.0
User reviews13
Ease of use
5.0
Functionality
5.0
Value for money
5.0
Customer support
5.0
Price starts from
--
Not provided by vendor
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Designed for automotive repair shops, dealerships, parts suppliers, insurers, manufacturers, and related businesses, that helps manage their operations and optimize customer satisfaction.

Designed for auto repair shops, service advisors, parts sourcing departments, digital inspection teams, and shop management professionals, the tool helps order parts, inspect vehicles, and more.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-bb3267d1-9cd4-4bd9-1b53-08d914d8e970
Jose L
Founder
4.0

Jose: My name is Jose. I'm the founder of a management consulting firm. I rated CCC ONE Total Repair Platform four out of five stars. And for more reviews like this just click below. Before switching to CCC ONE, we were using a small piece of software called Tracker and it was designed for mom and pops. And when we're turning out 50 cars a day, we were no longer a mom and pop and we needed something that could scale with us. Some of the reasons we chose CCC ONE was integrated parts, ordering, updated parts pricing, being able to follow the job and ultimately reduce the amount of paper that we actually use in the shop to kind of keep a cleaner carbon footprint, if you will. So it saved us a good amount of money just in printing in paper fees alone. Getting started with CCC was a bit of a challenge. And the only reason I say that is because we went from a very small constrained system to something that incorporated everything from the front end to the back end of the business. So getting everybody on board and getting everyone trained in different aspects of the software and having them understand how everything works together was difficult. The good thing is that they helped us with onboarding and ultimately it was a fairly smooth transition. I think that if anyone's considering CCC, you definitely want to track how much time you're spending doing some of the tasks that can potentially be automated. For example, our guys used to spend hours per day on the phone calling and ordering parts or following up to find out when a part would arrive. Thanks to CCC ONE, we're able to submit the order electronically, get an electronic notification once the order is received, and we're able to see draft invoices before the parts come into our facility so we know what's coming. And so that cut down the amount of phone time and in turn made our process a lot smoother.

How Capterra sources reviews
View all video reviews
No video reviews yet
User interface
83656 video thumbnail}
1 Video
No videos provided by vendor
83656
3 screenshots
No screenshots provided by vendor
Book demo

CCC ONE

16/43
  • Accounting
  • Alerts/Notifications
  • Appointment Scheduling
  • Chat/Messaging
  • Communication Management
  • Customer Database
  • Customer History
  • Data Import/Export
  • Document Management
  • Electronic Signature
  • Employee Scheduling
  • Estimating
  • Job Tracking
  • Labor Cost Reporting
  • Labor Rates
  • Marketing Management
  • Multi-Location
  • Point of Sale (POS)
  • Prioritization
  • Records Management
  • Reminders
  • Reporting & Statistics
  • Service History
  • Time Tracking
  • User Management
  • Vehicle Information
  • Workflow Management
  • Activity Dashboard
  • API
  • Appointment Management
  • Billing & Invoicing
  • CRM
  • Inspection Management
  • Inventory Management
  • Maintenance Scheduling
  • Order Management
  • Parts Management
  • Progress Tracking
  • Purchase Order Management
  • Quotes/Estimates
  • Third-Party Integrations
  • VIN Lookup
  • Work Order Management
See All features
Hide Auto Repair Software Features -

Shop4D

Top Features
43/43
Show Auto Repair Software Features +

CCC ONE

--

Shop4D

--

CCC ONE
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Shop4D
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
CCC ONE
  • By CCC Intelligent Solutions
  • Located in United States
Shop4D
  • By Auto Profit Masters
  • Located in United States
  • Founded in 1999
Recommendations

Products similar to those you're currently comparing: