# Compare Shopify vs BigCommerce 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Shopify and BigCommerce based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/83891-131883/Shopify-vs-Bigcommerce --- # Shopify vs BigCommerce Features and Cost Comparison Last updated April 21st, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ShopifyBigCommerce2/4 selected [Shopify](https://www.capterra.com/p/83891/Shopify/)[4.5 (6,685)](https://www.capterra.com/p/83891/Shopify/reviews/) [BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[4.4 (339)](https://www.capterra.com/p/131883/Bigcommerce/reviews/) [## Shopify](https://www.capterra.com/p/83891/Shopify/)[4.5 (6,685)](https://www.capterra.com/p/83891/Shopify/reviews/) Starting Price $29.00/month Value-for-Money 4.3 Functionality 4.4 Ease of Use 4.5 Customer Service 4.4 Reviews Sentiment Based on [6,685 reviews](#user-reviews) Positive 6,201 Neutral 348 Negative 136 [## BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[4.4 (339)](https://www.capterra.com/p/131883/Bigcommerce/reviews/) Starting Price $39.00/month Value-for-Money 4.1 Functionality 4.2 Ease of Use 4.2 Customer Service 4.2 Reviews Sentiment Based on [339 reviews](#user-reviews) Positive 302 Neutral 29 Negative 8 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 6,508 reviews from ecommerce software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 77%Fit Missing features Feature ratings Credit Card Processing NA Data Security 4.6 Electronic Payments 4.6 Order Management 4.5 Shopping Cart 4.6 79%Fit Feature ratings Credit Card Processing 4.0 Data Security 4.5 Electronic Payments 4.4 Order Management 4.4 Shopping Cart 4.3 User satisfaction User satisfaction 4.5 User reviews[6,685](https://www.capterra.com/p/83891/Shopify/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.3 Customer support 4.4 User satisfaction 4.4 User reviews[339](https://www.capterra.com/p/131883/Bigcommerce/reviews/) Ease of use 4.2 Functionality 4.2 Value for money 4.1 Customer support 4.2 Price starts from Price starts from $29Flat Rate, Per Month - Free version - Free trial Price starts from $39Flat Rate, Per Month - Free version - Free trial Best for Best for Shopify is used by entrepreneurs, solo sellers, retail stores, wholesale businesses, direct-to-consumer brands, global enterprises, and developers. Best for BigCommerce is used by B2B companies, manufacturers, distributors, fashion and apparel retailers, health and beauty brands, food and beverage companies, and enterprises expanding internationally. ## User reviews Pros & cons MC Melissa C. Lash supplier > "I have had multiple websites with shopify and I love how you can personalise everything from the comfort of your own home , there are many different payment options for customers from Apple Pay..." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7125416) VK Vitali K. IT Manager > "Misconfigured product will be abused by bad actors using specialised tools for shopify and you will loose money if you fail to catch these orders. If you list on shop app it will overtake your..." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7125007) SG Swagat G. CEO and Founder > "You could pretty much launch your e-commerce website solely with Shopify without having to worry about any other platforms from getting a domain name and hosting space, to securing the website..." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7132419) Slayder R. Web Developer > "The only downside as a developer is that Shopify, not being open source, does not allow certain adjustments or customizations unless it is with authorization or direct support from Shopify." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7106336) BK Blerta K. Language Instructor > "The usability of the site in terms of creating a website is incredible as our non-technical teaching staff have been able to open storefronts to our online language courses and are able to..." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7124063) SP Sonu P. Systems Analyst > "Costs can increase quite a bit over time, especially with paid apps and transaction fees. While the basics are easy, more advanced customization isn’t very straightforward and often needs..." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7137755) Slayder R. Web Developer > "Another strong point is the payment options and Shopify Payments; it is usually very convenient due to having simple rates that can have benefits if contracted annually and paid monthly." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7106336) ST Sean T. Content Creator > "Shopify is not cheap, and while the quality of the service is high, your monthly fee plus card fees can really bite into your overall sales profit." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7104621) Song L. AI Integration Engineer > "It offers extensive integration capabilities across various areas, and the integration with BC, in particular, makes ERP management much more convenient for us." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7113690) Amber L. Owner > "The SEO for Shopify is almost non-existent, you will need to heavily market your shop on your own to bring in traffic." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7077697) DS Darren S. Product Owner > "Shopify provides a secure and scaleable solution, so you can start small and simple, then morph into something much larger and complicated." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7090468) TV Thomas V. Market research interviewer > "Hidden fees which can be bad for growing brands. While there are numerous advantages, you have to carefully consider pricing, content management constraints, etc." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7079869) KL Kristin L. COO > "The interface is clean, and the platform offers a wide range of integrations and tools that make it simple to get a store up and running quickly." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7144536) AS ALFREDO S. lead > "Only once I think I couldn't enter the website due to the shopping congestion, I had to wait around 4 hours to be able to access it and make my purchase." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7117194) MW Matthew W. Store Manager > "The built in shipping tools save me time and money and allows me to take care of online orders quickly leaving more time for my customers in store." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6854419) VR Verified Reviewer Technical Operations Manager > "there are some shortfalls of the API when it comes to managing inventory- the API only updates when available qty changes, not when reserved or committed qty changes." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7012537) SN Seth N. Operations Manager > "I think the user-friendliness of this is off the charts amazing, but the best feature for my user experience was Shopify's ability to integrate with my accounting and CRM and offer a variety of..." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6851657) Felix N. Founder > "You can be paying them a lot of money each year, but doesn't mean you'll be able to speak to someone, or should expect a reply within 48 hours when you finally get through... Let alone the issue..." [See full review](https://www.capterra.com/p/83891/Shopify/#GetApp___6864893) KL Kristin L. COO > "Overall, Shopify is a capable platform with strong features, but my experience was impacted by billing confusion and a less-than-ideal support experience. While it works well from a functionality..." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7144536) Inbal H. Owner > "Sometimes it’s hard to find a feather that you are looking for and the AI support is not always helpful, and it takes some time to get a real person support" [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7138817) RC RUBY C. MARKETER > "Shopify's user-friendly design enabled me, a beginner, to create an attractive online store quickly, utilizing customizable themes, app integrations, and reliable hosting for efficient e-commerce..." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6835677) Melanie B. Owner > "Also, while they do have a lot vendors so many people use shopify that many times a lot of the products are sold out and thats a problem if you are going to be a vendor on a large platform with..." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6517922) AV Ashley V. Owner > "This app works very well have your business from the comfort of your own phone whiles being on the go get notifications from this app about new sales, charge backs , payments right from your..." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6828832) VR Verified Reviewer Project Manager > "Shopify can get a bit pricey, especially when you add up the monthly subscriptions, transaction fees (if you’re not using Shopify Payments), and the extra costs for apps to get all the features..." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6647301) SF Sarah F. Saler > "My overall experience with shopify is pretty amazing, it is helpful and sends me upcoming notifications on where my packages are and when they will deliver." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7142114) BM Brandon M. Owner > "You are limited in how much you can edit your store website interface. If you want complete customization, it may be frustrating for you." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6839281) Slayder R. Web Developer > "I have developed two e-commerce websites and have also provided support for another e-commerce site built on Shopify, and the software is pleasant." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7106336) LC Leila C. Owner, Designer, Creator > "Also, this requires additional time to research; the apps can slow down the site and conflict with each other." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7133752) MD Mattia D. Ecommerce Office Assistant > "The ability to make real-time changes to an order or to an item on the site is extremely useful." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7048117) EJ Ethan J. Auditor > "The only issue I have with shopify is the integrated AI which takes away from the personality of creation." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7104365) MD Mattia D. Ecommerce Office Assistant > "Shopify is very intuitive and fast! Since we moved to this platform, we’ve noticed the difference. Both the website and our back end are quicker and more user-friendly, making our experience and..." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7048117) NN Nabil N. IT Manager > "Some customization still requires digging into Liquid templating which isn't for everyone." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7144127) Felix N. Founder > "The up time of the online shop, and basic foundations of Shopify have been good, one of the few redeeming features; our website is rarely not working, and the payments basically always seem to..." [See full review](https://www.capterra.com/p/83891/Shopify/#GetApp___6864893) BD Barbara D. Account Manager > "My experience was just Okay - our Web Management team and Accounts Receivable team found issues that kept Shopify from being our 'Go To' program." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7073490) VR Verified Reviewer Dental Intern > "The ability to make e-commerce accessible, efficient, and scalable for businesses of all sizes." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7101713) Jade M. Digital Marketing Specialist > "Monthly fees, premium themes, paid apps and the list goes on. If you don't know coding the templates can be kind of basic." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7003222) DM Dana M. Fulfillment Manager > "I went from manually typing in orders on behalf of customers, to orders being automatically ingested, which frees up my time immensely." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7027997) LW Lee W. Owner > "There wasn't much I disliked about shopify, I think their processing fees per order are quite high but I am unsure how this compares to other providers" [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7102890) AT Andrena T. Administration > "It allows you to track your items following purchase and very seamless." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7109060) Felix N. Founder > "The support has become unbelievably bad, even if you are paying them hundreds of pounds every month, you now have to convince an Ai chatbot to let you speak to a human. And even then, how poor..." [See full review](https://www.capterra.com/p/83891/Shopify/#GetApp___6864893) JA Josh A. Co-founder, VP of Marketing > "Ability to connect many 3rd party apps, edit code on the backend for full customization and allows 3rd party payment processors." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6569748) AV Ashley V. Owner > "Shopify has it negatives sides for example in 2019 Shopify shut down a lot of online businesses just for selling N 95 face mask when Covid-19 pandemic hit." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6828832) HD Hannah D. Warehouse Assistant Manager > "Great customization tools, and the option to add apps that help your work flow and ensure you are working in a space/platform that ensures your business is running smoothly." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6780240) VR Verified Reviewer Owner > "What I like least about Shopify is that the customer support doesn’t treat me like a friend or partner when in need of help just a customer." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7088629) EF Emanuele F. developer and consultant > "With Shopify you can satisfy online sales needs for a small business, with low initial investment and standard needs, up to large systems integrated even with external services" [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6353862) AC April C. CEO > "The MAIN thing is that if I have an order for 100 units and they come 10 units to a box, there's no way to make a bulk shipping label purchase all at once." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6672505) DD Domenico D. IT Systems Manager > "Shopify is has alot of amazing add on apps and seamless integrates with other on-line stores." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7064938) Harshul S. Senior. Technical Support Specialist for Network Operations > "Also sometimes the store feels a bit slow when too many apps are installed." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7131800) AR Abhishek R. Digital marketer > "I use Shopify as my e-commerce store for my drop shipping business. And the best part is you not need any knowledge about anything Shopify's easy and user-friendly dashboard you can easily..." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6674941) IA Ibrahim A. Admin > "However, it becomes less budget-friendly as your store grows and you start needing more advanced features." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7133532) EI Eva I. Founder > "The level of control, ease of setting up an online store with inventory tracking, online payments, parcel shipping integration and intuitive management panel." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6489883) RS Rachael S. owner > "The pricing is a little high if you're not making sales right away, and the SEO could use improvement." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7070213) Ilich Rafael T. Visiting Lecturer > "The wide range of customizing features of Shopify is what I like such as the email templates, the branding of products and the website itself." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6348747) VR Verified Reviewer Sales and Marketing Manager > "Building a website and combining all the apps and functionality can be very daunting. " [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7091399) CE Carmen E. Sales Supervisor > "I’ve used Shopify to build online stores for small businesses, and I’ve also worked at a brand that uses Shopify for its online store as well as its in-store POS system." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6763981) VR Verified Reviewer Digital coordinator > "Overall, the experience with Shopify has been just OK, but trending more negatively the more I used it, and felt that ultimately it wasn't right for me both as a consumer and a user due to the..." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7125933) VR Verified Reviewer Owner > "Shopify’s app marketplace offers many tools to integrate for added functionality—like marketing, analytics, and dropshipping options—that can help scale a business. Plus, the support is..." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6555963) VR Verified Reviewer Owner > "Some key features (such as advanced reporting and certain apps) are locked behind higher-tier plans or come with additional fees, which might not be ideal for very small businesses." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6555963) SF Sarah F. Saler > "My favorite thing about shopify is it tracks ALL of my orders under one application!" [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7142114) RP Ryan P. Speech Language Pathologist > "Shopify tends to take quite a bit in fees and it’s hard as a small business owner to see the amount of fees taken from the platform" [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7031959) BB Bridgette B. Manager of Education > "I particularly appreciate Shopify's robust features, such as the Shopping Cart for seamless transactions and the Inventory Tracking system for real-time stock management." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6354662) Keith T. Managing Partner > "We tried with our top 10 items but got zero sales in Shopify." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7092835) MC Megan C. Marketing and Communications Manager > "I am not an expert, yet I was able to set up a successful, beautiful online store with nearly 1,000 products. While I enjoy Shopify's chat support, we also tag teamed with a Shopify Expert to do..." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6542844) EK Edwin K. Ecommerce Technical Assistant > "Users often mention the additional transaction fees if you don't use Shopify Payments, limited free themes, and customization constraints." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6504178) OG Olivia G. Owner > "The ability to have social media integrations tied directly into Shopify is exceptionally useful for advertising and using this data to expand our customer base." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6579496) VR Verified Reviewer Architect > "Lastly, some users find the customization options limited unless you're comfortable with coding, which can be a hurdle for those wanting a highly unique store design." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6670811) RS Rachael S. owner > "It helps you with tutorials on how to design different kinds of websites." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7070213) AE Aymen E. Graphic Designer > "There’s not a lot of customer or user support and the FAQ’s can be quite misleading." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7074433) AT Alex T. Owner > "Payments are taken care of, there are many great templates and plugins for almost anything that you would want to do." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7089692) NF Niccolò F. Cofounder, CTO > "There's a few things I don't like, such as how the website editing is, which I think is noticeably worse than Squarespace, but it's a complete package that gives small businesses everything they..." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6560628) SB Shaina B. Owner > "Their app store is a huge bonus— it offers so many integrations and tools to grow and enhance your business. Plus, the payment options are seamless and secure, which gives customers a great..." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6644335) TH Trisha H. Owner > "I found any customization to be more difficult." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7122518) Maragaret L. Owner > "I like the secure payment processing, inventory management, and marketing tools." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7094017) Amber L. Owner > "Shopify couldn't provide this, and was also too expensive for me" [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7077697) TH Trisha H. Owner > "For starter e-commerce sites and businesses this is a great affordable option, and allows a fast start up." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7122518) VR Verified Reviewer Marketing Manager > "It was also a bit difficult to match the website up to our existing Hubspot and make it look exactly the same as an extension of the site, rather than a seperate site." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6669491) DS Darren S. Product Owner > "Shopify provides a great ecommerce solution that focuses on improving customer conversion." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7090468) SK Sam K. Projects manager > "Having said that we couldn't have got the functionality with our previous website host." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7095334) Sunil T. Ceo > "it's number one option for startups to choose Shopify .the user interface is simple and beginner friendly." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7128921) KG Khaled G. Software Engineer > "Customizing the checkout process can be a bit challenging, requiring some coding knowledge or the use of third-party apps." [See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6600935) [View Reviews](https://www.capterra.com/p/83891/Shopify/reviews/) FA Frank A. Head of Digital > "One of BigCommerce’s biggest strengths is its true hierarchical category structure. When we replatformed from WooCommerce, we..." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7112628) FA Frank A. Head of Digital > "BigCommerce appears more focused on agentic search initiatives and Feedonomics Surface, which doesn’t help onsite search..." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7112628) FA Frank A. Head of Digital > "Theme customization has also been approachable for us. Because the theming system relies on standard web technologies, the theme..." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7112628) TS Tom S. Director > "Also, customising themes can be difficult if you don’t have web design knowledge." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6853336) FA Frank A. Head of Digital > "We replatformed from WooCommerce, launched on BigCommerce Pro, and upgraded to Enterprise within our first year as early growth..." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7112628) Lauren W. Customer Service Representative > "It is especially difficult to set up promotions. " [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7090734) MB Melissa B. CMO > "Thye have made improvements over the years to the UI, making it easier to customize, and you can work with many partners to..." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6833604) AZ Adnan Z. Manager > "Free themes are very limited,the page builder widgets do not support custom typeface ,there is no shipping discount available on..." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4655191) Lauren W. Customer Service Representative > "I like the scrolling banner that runs across the home page, although I wish you could add another image or two." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7090734) MS Mattie S. eCommerce Manager > "Many small eCommerce stores are based out of a physical retail store, and there is NO easy, cheap, or even good way to integrate..." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___3544498) FA Frank A. Head of Digital > "Support has also been reliable overall, and after we upgraded from Pro to Enterprise, the responsiveness and depth of technical..." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7112628) VR Verified Reviewer Web Developer > "You can't edit the CSS and JS files online." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4834896) MC Marie C. Sales Manager > "BigCommerce is features rich which ensures we we get the value for our money as it meets all our needs." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7114583) AK Adam K. Branding and Technology Developer > "I would frequently encounter situations where I had to click through multiple fields in order to either input or manage product..." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4610376) PS Paul S. Software Engineer > "It performs and scales well and doesn't charge for transaction processing when using a third party." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7133599) David M. CEO > "Recently I was over billed several months in a row. When I wrote to them to raise the issue, they took three weeks to respond." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4869746) FA Frank A. Head of Digital > "Another standout is BigCommerce’s native product customization capabilities." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7112628) Shreyank J. Sales Team Member > "It's hard to locate and understand some features unless you have used them before which makes it not reachable for quick fix..." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___3829149) AS Aaron S. Graphic Designer > "It includes a lot of ecommerce features by default, which can be helpful in the long run." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7111563) PR Pat R. Ceo > "Web pages are not able to be designed exactly like we wish they were, but this seems to be a standard problem across similar..." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4329798) AS Aaron S. Graphic Designer > "BigCommerce feels like a platform built for stores that are already thinking about scaling." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7111563) VR Verified Reviewer Web Developer > "Support is responsive, but isn't very helpful." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4834896) VR Verified Reviewer Digital Marketer > "Happy with customization opportunities, but there was a bit of a learning curve as a result." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7102919) BP Bojan P. SEO Manager > "It's a decent solution for such websites, but I didn't like the lack of customization." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___3607732) KP Krunal P. Cyber Risk and Analysis > "BigCommerce extends a secure and reliable platform to create customizable apps without sacrificing a lot of time." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6365889) Justin L. Business Owner > "I had trouble converting customers and having to pay high amount for good template." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4353535) Jeremiah L. ECommerce Consultant > "Ease of use, integration capabilities, clean UI, organization of most used features were easy to find." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7069911) BP Bojan P. SEO Manager > "Lack of customization and plugins." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___3607732) MB Melissa B. CMO > "We have been using BigCommerce for nearly 8 years, and I have been pleased with the breadth of options we have to integrate other..." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6833604) SC Shoaib C. Data Analyst > "The pricing is a trap, it increases with the use of different add ons" [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4477452) PS Paul S. Software Engineer > "It offers a different set of features to competitors, and as such, has been an ideal solution." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7133599) JG Jen G. CEO > "Such a racket and a total scam." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#SoftwareAdvice___4913017) TS Tom S. Director > "Links nicely with third parties (such as delivery partners, payment providers etc)." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6853336) WI Wendsom I. Graphic designer > "The default html source codes are very complex to use" [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4348948) MGB MAZAMASSO GEDEON B. Best tools > "it allows me to create and manage my online store" [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6524410) JM Jacob M. Software Engineer > "Also, the paid version of themes are pretty pricey." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4499032) Lauren W. Customer Service Representative > "The customer facing website looks good. " [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___7090734) Shreyank J. Sales Team Member > "The setup is not so easy and quick compared to other saas platforms." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___3829149) AB Anwar B. Marketing Manager > "can add products really easily, it has some great security features built in and was really easy to navigate and check orders etc" [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6592854) AM Adam M. IT Manager > "Instead of being able to type in an order number and find the order you have to type in the number, wait for the advanced search..." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2262217) DE Dominique E. Marketing Officer > "However, this personalization helps to make your website look unique." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6344206) SW Seth W. Owner > "Sometimes when new features are added it causes a problem with the website." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2969795) SL Simon L. Manager > "Great customer service and some great templates for building" [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6328749) AM Adam M. IT Manager > "Using BigCommerce it is hard to search for and find orders, even if you have an order number you are redirected to the "advanced..." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2262217) KP Krunal P. Cyber Risk and Analysis > "This creates room for attraction for users." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6365889) TR Tim R. Owner > "I understand why it is this way, but for clients with higher priced products, they quickly exceed the maximums." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___3243123) SL Simon L. Manager > "the ease of use, from entering all the product data and the website design element was straight forwards and easy to use. " [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6328749) Muhammad Adil M. Technical Analyst > "A big let down is that there is no mobile app available." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2952543) PD Phil D. Ecommerce Technical Manager > "Happy, think it is a top 3 ecommerce CMS and an alternative to the likes of Shopify" [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6552333) BW Brien W. owner > "The number one feature is instock notify you have to pay for and since they have apps for it they will never make it native." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2472978) MGB MAZAMASSO GEDEON B. Best tools > "It is a magnificent software that helped me make online selling easier." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6524410) SF Shelby F. Business Solution Strategist > "BigCommerce charges WAY too much when all they really offer is the ability to integrate with other apps which also charge way too..." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2559732) AG Ade G. Ecommerce Manager > "Scalability, ease of use and easy import and export of large number of products." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6592658) NS Nikola S. Marketer > "Because BigCommerce throws all its features at you at once, it may make it a little overwhelming for first-time stores that are..." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2785080) Carlos Rodolfo V. Director of Digital & Loyalty - ampm & Thorntons > "The tool can be perfectly adapted to any type of company or organization due to its high scalability, the tools it offers help..." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4528106) MR Megha R. Web developer > "I would say i found it little bit expensive." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___3351400) MGB MAZAMASSO GEDEON B. Best tools > "Easy and reliable use, billing, increased sales." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6524410) SF Shelby F. Business Solution Strategist > "Every app I’ve installed has caused a problem with another app or the native functionality of the platform." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2559732) PD Phil D. Ecommerce Technical Manager > "Easy to use with a clean UI." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6552333) TL Tom L. Head of IT > "There's very little help if you want to customize basic attributes." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2610107) Carlos Rodolfo V. Director of Digital & Loyalty - ampm & Thorntons > "Order processing has become much simpler at every step of the process since using BigCommerce, maintaining order and increasing..." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4528106) SF Shelby F. Business Solution Strategist > "They also refuse to assign us an account manager even though we’re an enterprise customer." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2559732) SH Scott H. President > "out of 10, great product and exceptional support" [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___6773658) VR Verified Reviewer VP of eCommerce > "Some of the connected features are harder to manage than expected." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2733498) AZ Adnan Z. Manager > "makes selling multiple currencies very straightforward,there are no transaction fees applied by Big commerce,even if you use..." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4655191) AM Adam M. IT Manager > "You cannot edit orders." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2262217) VR Verified Reviewer Web Developer > "Easy product management, plenty of payment gateways available, decent theme store." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4834896) AM Anant M. Manager > "Not the most user friendly design capabilities." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2585935) OS Ousmane S. Responsable Digital Magic Guinée > "On BigCommerce, the payment by credit card is very secure and fast and mobile access is good, my store is well hosted" [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___4273939) AM Anant M. Manager > "New themes are pretty expensive to buy." [See full review](https://www.capterra.com/p/131883/Bigcommerce/#Capterra___2585935) [View Reviews](https://www.capterra.com/p/131883/Bigcommerce/reviews/) ## User interface [Shopify](https://www.capterra.com/p/83891/Shopify/) 4.54 (6,685) [BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/) 4.36 (339) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important Alerts/Notifications 120 Important Shopify 28/44 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Campaign Management - Catalog Management - Content Management - Credit Card Processing - CRM - Customer Accounts - Customizable Branding - Customizable Templates - Data Security - Data Synchronization - Discount Management - Drag & Drop - Electronic Payments - Email Marketing - Generative AI - Inventory Management - Inventory Tracking - Kitting - Loyalty Program - Mobile Access - Multi-Channel Management - Multi-Channel Marketing - Multi-Currency - Multi-Location - Multi-Store - Order Management - Order Tracking - Promotions Management - Purchase Order Management - Real-Time Data - Reporting & Statistics - Returns Management - Reviews Management - Sales Order Management - SEO Management - Shipping Management - Shopping Cart - Templates - Third-Party Integrations - Website Management [See all features](https://www.capterra.com/p/83891/Shopify/#features) BigCommerce Top features 32/44 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Campaign Management - Catalog Management - Content Management - Credit Card Processing - CRM - Customer Accounts - Customizable Branding - Customizable Templates - Data Security - Data Synchronization - Discount Management - Drag & Drop - Electronic Payments - Email Marketing - Generative AI - Inventory Management - Inventory Tracking - Kitting - Loyalty Program - Mobile Access - Multi-Channel Management - Multi-Channel Marketing - Multi-Currency - Multi-Location - Multi-Store - Order Management - Order Tracking - Promotions Management - Purchase Order Management - Real-Time Data - Reporting & Statistics - Returns Management - Reviews Management - Sales Order Management - SEO Management - Shipping Management - Shopping Cart - Templates - Third-Party Integrations - Website Management [See all features](https://www.capterra.com/p/131883/Bigcommerce/#features) ### Recognition Shopify is recognized as a top-rated tool in 4 Capterra Shortlist reports BigCommerce is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Shopify Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos BigCommerce Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Shopify - By Shopify - Located in Canada - Founded in 2004 BigCommerce - By BigCommerce - Located in United States - Founded in 2009 ## Popular Comparisons [Shopify](https://www.capterra.com/p/83891/Shopify/)[4.54 (6,685)](https://www.capterra.com/p/83891/Shopify/reviews/) vs [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[4.54 (1,042)](https://www.capterra.com/p/225601/WooCommerce/reviews/) $29/month Price Contact vendor for pricing 4.4 Features 4.5 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/83891-225601/Shopify-vs-WooCommerce) [BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[4.36 (339)](https://www.capterra.com/p/131883/Bigcommerce/reviews/) vs [Wix](https://www.capterra.com/p/169007/Wix/)[4.42 (10,661)](https://www.capterra.com/p/169007/Wix/reviews/) $39/month Price $17/month 4.2 Features 4.3 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/131883-169007/Bigcommerce-vs-Wix) [Shopify](https://www.capterra.com/p/83891/Shopify/)[4.54 (6,685)](https://www.capterra.com/p/83891/Shopify/reviews/) vs [Wix](https://www.capterra.com/p/169007/Wix/)[4.42 (10,661)](https://www.capterra.com/p/169007/Wix/reviews/) $29/month Price $17/month 4.4 Features 4.3 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/83891-169007/Shopify-vs-Wix) [BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[4.36 (339)](https://www.capterra.com/p/131883/Bigcommerce/reviews/) vs [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[4.54 (1,042)](https://www.capterra.com/p/225601/WooCommerce/reviews/) $39/month Price Contact vendor for pricing 4.2 Features 4.5 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/131883-225601/Bigcommerce-vs-WooCommerce) [Shopify](https://www.capterra.com/p/83891/Shopify/)[4.54 (6,685)](https://www.capterra.com/p/83891/Shopify/reviews/) vs [Squarespace](https://www.capterra.com/p/143461/Squarespace/)[4.55 (3,398)](https://www.capterra.com/p/143461/Squarespace/reviews/) $29/month Price $25/month 4.4 Features 4.3 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/83891-143461/Shopify-vs-Squarespace) [BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[4.36 (339)](https://www.capterra.com/p/131883/Bigcommerce/reviews/) vs [Squarespace](https://www.capterra.com/p/143461/Squarespace/)[4.55 (3,398)](https://www.capterra.com/p/143461/Squarespace/reviews/) $39/month Price $25/month 4.2 Features 4.3 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/131883-143461/Bigcommerce-vs-Squarespace) [Shopify](https://www.capterra.com/p/83891/Shopify/)[4.54 (6,685)](https://www.capterra.com/p/83891/Shopify/reviews/) vs [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[4.23 (2,035)](https://www.capterra.com/p/135757/NetSuite/reviews/) $29/month Price Contact vendor for pricing 4.4 Features 4.2 4.5 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/83891-135757/Shopify-vs-NetSuite) [BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[4.36 (339)](https://www.capterra.com/p/131883/Bigcommerce/reviews/) vs [PrestaShop](https://www.capterra.com/p/134005/PrestaShop/)[4.32 (331)](https://www.capterra.com/p/134005/PrestaShop/reviews/) $39/month Price Contact vendor for pricing 4.2 Features 4.2 4.2 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/131883-134005/Bigcommerce-vs-PrestaShop) [Shopify](https://www.capterra.com/p/83891/Shopify/)[4.54 (6,685)](https://www.capterra.com/p/83891/Shopify/reviews/) vs [Odoo](https://www.capterra.com/p/135618/Odoo/) [4.20 (1,304)](https://www.capterra.com/p/135618/Odoo/reviews/) $29/month Price $31.1/month 4.4 Features 4.2 4.5 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/83891-135618/Shopify-vs-Odoo) [BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[4.36 (339)](https://www.capterra.com/p/131883/Bigcommerce/reviews/) vs [ikas](https://www.capterra.com/p/10006487/ikas/)[4.72 (148)](https://www.capterra.com/p/10006487/ikas/reviews/) $39/month Price €25/month 4.2 Features 4.6 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/131883-10006487/Bigcommerce-vs-ikas) [Shopify](https://www.capterra.com/p/83891/Shopify/)[4.54 (6,685)](https://www.capterra.com/p/83891/Shopify/reviews/) vs [ikas](https://www.capterra.com/p/10006487/ikas/)[4.72 (148)](https://www.capterra.com/p/10006487/ikas/reviews/) $29/month Price €25/month 4.4 Features 4.6 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/83891-10006487/Shopify-vs-ikas) [BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[4.36 (339)](https://www.capterra.com/p/131883/Bigcommerce/reviews/) vs [Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[4.33 (658)](https://www.capterra.com/p/227129/Magento-Commerce/reviews/) $39/month Price Contact vendor for pricing 4.2 Features 4.4 4.2 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/131883-227129/Bigcommerce-vs-Magento-Commerce)