Shopify vs PrestaShop: Which is a better fit?

Luis V.: My name is Luis. My position in my job is a warehouse administrator. The company has approximately 6 to 5 employees, depending on the season. It's a small company and it's a manufacturing company and I give Shopify 5 stars. It's a great, great platform to use. The problems that we bring and solve us using Shopify is the websites that we use, it gets to our customers in an impactful way because we get to show what our company is about using the websites that we make in the Shopify platform and it just creates a better view of what we do and so far, it has helped many of our customers with their business. So we also recommend our customers to use Shopify as well and it's very, very cost-efficient as well. It's priced very well. I'm surprised of the price that they have. So we enjoy using Shopify a lot. The most that we love about Shopify is how easy it is to use and again, it's very convenient. It reaches people all around the world. It's not just the United States that we live in. But it reaches people. We have customers that we reach all the way to Hong Kong, all the way to Australia. So it's something that's not just centered in one small area. It's something that's global, we could say and it's a great, great platform, to be honest. One thing I have noticed about the platform that we don't agree on is sometimes when we try to ... This is the problems that we've had. When we try to log into the platform, it gives us many times errors. We don't know why. There was one time that we did get, in a sense, it was compromised. But it wasn't to a degree that was very serious. But we got hold of Shopify and they told us that it wasn't a common issue and it might have been something that we did at our end. But as everything else that Shopify offers we're really okay with it. It was just that one little thing that we were concerned about for a little bit. But we got through it and we figured out the problem and we figured out that it was our fault. So that's it. That's all I have to say.

Eva: My name is Eva. I work as a digital marketing manager at QAD. We have ERP and Supply Chain Systems. It's a software company from the States. I have, well, experience as digital marketing manager in paid advertising and e-commerce for the past eight years, and I am giving PrestaShop a rating of five stars. WooCommerce with WordPress, it's a plugin for WordPress, and I also used Magento, and I honestly did not like any of those. WooCommerce and with WordPress is really, from my perspective, not a very practical software for e-commerce, and it lacks a lot of important features like back office, order management, and things like that. And inventory management, for instance, is a key aspect for e-commerce companies. And Magento is quite honestly, you cannot even do proper SEO with Magento, and I also missed a lot of main features that I mentioned before. At the time, I was working for a company that wanted to grow very quickly, and in order to scale the business, we needed a software that was really useful, had the main functionalities that we were looking for, and that was able to grow with us, and so that's why we decided for PrestaShop. Initially, we had a web developer help us with the installation, and we also customized PrestaShop for our needs, but it was very, very intuitive to use. I remember setting up all the content for the products that we had. We had a very large product catalog. It was very easy. Also, for SEO was very easy, and we were immediately able to use the main functionalities without training basically. The recommendations that I would give that person is to look for the main functionalities and features that you need for your business to think about the situation that you're currently in. If you want to grow in an accelerated way, you need to look at the software that it helps you with your scaling of the business, and if you don't... And also to think about the fact that you're investing in the future of your business, because what we saw when we used PrestaShop was the fact that we had four times more sales than before, because basically we had more functionalities with the software. We were able to use the software to grow very quickly and to help our customers. So, it was really important for us at that time to use the software, and it helped us a lot, and what I would really always consider is two things, do you want to scale your business? At what point are you in the outlook of your business, and what kind of features do you need?