# Compare Shopify vs Amazon Pay 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Shopify and Amazon Pay based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/83891-247554/Shopify-vs-Amazon-Pay

---

# Shopify vs Amazon Pay Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ShopifyAmazon Pay2/4 selected

[Shopify](https://www.capterra.com/p/83891/Shopify/)[4.5 (6,657)](https://www.capterra.com/p/83891/Shopify/reviews/)

[Amazon Pay](https://www.capterra.com/p/247554/Amazon-Pay/)[4.6 (152)](https://www.capterra.com/p/247554/Amazon-Pay/reviews/)

[## Shopify](https://www.capterra.com/p/83891/Shopify/)[4.5 (6,657)](https://www.capterra.com/p/83891/Shopify/reviews/)

Starting Price

$29.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [6,657 reviews](#user-reviews)

Positive

6,175

Neutral

346

Negative

136

[## Amazon Pay](https://www.capterra.com/p/247554/Amazon-Pay/)[4.6 (152)](https://www.capterra.com/p/247554/Amazon-Pay/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [152 reviews](#user-reviews)

Positive

144

Neutral

6

Negative

2

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 1,583 reviews from shopping cart software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

74%Fit

Missing features

Feature ratings

Credit Card Processing

NA

Payment Options

4.7

SSL Security

4.5

Electronic Payments

4.6

Activity Dashboard

4.7

\--%Fit

Missing features

Feature ratings

Credit Card Processing

NA

Payment Options

4.7

SSL Security

NA

Electronic Payments

NA

Activity Dashboard

NA

User satisfaction

User satisfaction

4.5

User reviews[6,657](https://www.capterra.com/p/83891/Shopify/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.3

Customer support

4.4

User satisfaction

4.6

User reviews[152](https://www.capterra.com/p/247554/Amazon-Pay/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.5

Customer support

4.4

Price starts from

Price starts from

$29Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Small to mid-size on standard plans and Enterprise companies on Shopify Plus.

Best for

Not provided by vendor

## User reviews

Pros & cons

Slayder R.

Web Developer

> "Another strong point is the payment options and Shopify Payments; it is usually very convenient due to having simple rates that can have benefits if contracted annually and paid..."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7106336)

Slayder R.

Web Developer

> "The only downside as a developer is that Shopify, not being open source, does not allow certain adjustments or customizations unless it is with authorization or direct support from..."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7106336)

Song L.

AI Integration Engineer

> "It offers extensive integration capabilities across various areas, and the integration with BC, in particular, makes ERP management much more convenient for us."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7113690)

ST

Sean T.

Content Creator

> "Shopify is not cheap, and while the quality of the service is high, your monthly fee plus card fees can really bite into your overall sales profit."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7104621)

DS

Darren S.

Product Owner

> "Shopify provides a secure and scaleable solution, so you can start small and simple, then morph into something much larger and complicated."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7090468)

Amber L.

Owner

> "The SEO for Shopify is almost non-existent, you will need to heavily market your shop on your own to bring in traffic."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7077697)

DM

Dana M.

Fulfillment Manager

> "I went from manually typing in orders on behalf of customers, to orders being automatically ingested, which frees up my time immensely."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7027997)

TV

Thomas V.

Market research interviewer

> "Hidden fees which can be bad for growing brands. While there are numerous advantages, you have to carefully consider pricing, content management constraints, etc."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7079869)

HD

Hannah D.

Warehouse Assistant Manager

> "Great customization tools, and the option to add apps that help your work flow and ensure you are working in a space/platform that ensures your business is running smoothly."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6780240)

AS

ALFREDO S.

lead

> "Only once I think I couldn't enter the website due to the shopping congestion, I had to wait around 4 hours to be able to access it and make my purchase."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7117194)

MW

Matthew W.

Store Manager

> "The built in shipping tools save me time and money and allows me to take care of online orders quickly leaving more time for my customers in store."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6854419)

RP

Ryan P.

Speech Language Pathologist

> "Shopify tends to take quite a bit in fees and it’s hard as a small business owner to see the amount of fees taken from the platform"

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7031959)

SN

Seth N.

Operations Manager

> "I think the user-friendliness of this is off the charts amazing, but the best feature for my user experience was Shopify's ability to integrate with my accounting and CRM and offer a..."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6851657)

VR

Verified Reviewer

Technical Operations Manager

> "there are some shortfalls of the API when it comes to managing inventory- the API only updates when available qty changes, not when reserved or committed qty changes."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7012537)

CE

Carmen E.

Sales Supervisor

> "I’ve used Shopify to build online stores for small businesses, and I’ve also worked at a brand that uses Shopify for its online store as well as its in-store POS system."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6763981)

Felix N.

Founder

> "You can be paying them a lot of money each year, but doesn't mean you'll be able to speak to someone, or should expect a reply within 48 hours when you finally get through... Let..."

[See full review](https://www.capterra.com/p/83891/Shopify/#GetApp___6864893)

RC

RUBY C.

MARKETER

> "Shopify's user-friendly design enabled me, a beginner, to create an attractive online store quickly, utilizing customizable themes, app integrations, and reliable hosting for..."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6835677)

Melanie B.

Owner

> "Also, while they do have a lot vendors so many people use shopify that many times a lot of the products are sold out and thats a problem if you are going to be a vendor on a large..."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6517922)

AV

Ashley V.

Owner

> "This app works very well have your business from the comfort of your own phone whiles being on the go get notifications from this app about new sales, charge backs , payments right..."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6828832)

VR

Verified Reviewer

Project Manager

> "Shopify can get a bit pricey, especially when you add up the monthly subscriptions, transaction fees (if you’re not using Shopify Payments), and the extra costs for apps to get all..."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6647301)

Slayder R.

Web Developer

> "I have developed two e-commerce websites and have also provided support for another e-commerce site built on Shopify, and the software is pleasant."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7106336)

BM

Brandon M.

Owner

> "You are limited in how much you can edit your store website interface. If you want complete customization, it may be frustrating for you."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6839281)

MD

Mattia D.

Ecommerce Office Assistant

> "The ability to make real-time changes to an order or to an item on the site is extremely useful."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7048117)

EJ

Ethan J.

Auditor

> "The only issue I have with shopify is the integrated AI which takes away from the personality of creation."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7104365)

MD

Mattia D.

Ecommerce Office Assistant

> "Shopify is very intuitive and fast! Since we moved to this platform, we’ve noticed the difference. Both the website and our back end are quicker and more user-friendly, making our..."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7048117)

BD

Barbara D.

Account Manager

> "My experience was just Okay - our Web Management team and Accounts Receivable team found issues that kept Shopify from being our 'Go To' program."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7073490)

Felix N.

Founder

> "The up time of the online shop, and basic foundations of Shopify have been good, one of the few redeeming features; our website is rarely not working, and the payments basically..."

[See full review](https://www.capterra.com/p/83891/Shopify/#GetApp___6864893)

Jade M.

Digital Marketing Specialist

> "Monthly fees, premium themes, paid apps and the list goes on. If you don't know coding the templates can be kind of basic."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7003222)

VR

Verified Reviewer

Dental Intern

> "The ability to make e-commerce accessible, efficient, and scalable for businesses of all sizes."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7101713)

LW

Lee W.

Owner

> "There wasn't much I disliked about shopify, I think their processing fees per order are quite high but I am unsure how this compares to other providers"

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7102890)

AT

Andrena T.

Administration

> "It allows you to track your items following purchase and very seamless."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7109060)

Felix N.

Founder

> "The support has become unbelievably bad, even if you are paying them hundreds of pounds every month, you now have to convince an Ai chatbot to let you speak to a human. And even then,..."

[See full review](https://www.capterra.com/p/83891/Shopify/#GetApp___6864893)

JA

Josh A.

Co-founder, VP of Marketing

> "Ability to connect many 3rd party apps, edit code on the backend for full customization and allows 3rd party payment processors."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6569748)

AV

Ashley V.

Owner

> "Shopify has it negatives sides for example in 2019 Shopify shut down a lot of online businesses just for selling N 95 face mask when Covid-19 pandemic hit."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6828832)

EF

Emanuele F.

developer and consultant

> "With Shopify you can satisfy online sales needs for a small business, with low initial investment and standard needs, up to large systems integrated even with external services"

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6353862)

VR

Verified Reviewer

Owner

> "What I like least about Shopify is that the customer support doesn’t treat me like a friend or partner when in need of help just a customer."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7088629)

DD

Domenico D.

IT Systems Manager

> "Shopify is has alot of amazing add on apps and seamless integrates with other on-line stores."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7064938)

AC

April C.

CEO

> "The MAIN thing is that if I have an order for 100 units and they come 10 units to a box, there's no way to make a bulk shipping label purchase all at once."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6672505)

AR

Abhishek R.

Digital marketer

> "I use Shopify as my e-commerce store for my drop shipping business. And the best part is you not need any knowledge about anything Shopify's easy and user-friendly dashboard you can..."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6674941)

RS

Rachael S.

owner

> "The pricing is a little high if you're not making sales right away, and the SEO could use improvement."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7070213)

EI

Eva I.

Founder

> "The level of control, ease of setting up an online store with inventory tracking, online payments, parcel shipping integration and intuitive management panel."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6489883)

VR

Verified Reviewer

Sales and Marketing Manager

> "Building a website and combining all the apps and functionality can be very daunting. "

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7091399)

Ilich Rafael T.

Visiting Lecturer

> "The wide range of customizing features of Shopify is what I like such as the email templates, the branding of products and the website itself."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6348747)

VR

Verified Reviewer

Owner

> "Some key features (such as advanced reporting and certain apps) are locked behind higher-tier plans or come with additional fees, which might not be ideal for very small businesses."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6555963)

VR

Verified Reviewer

Owner

> "Shopify’s app marketplace offers many tools to integrate for added functionality—like marketing, analytics, and dropshipping options—that can help scale a business. Plus, the support..."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6555963)

Keith T.

Managing Partner

> "We tried with our top 10 items but got zero sales in Shopify."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7092835)

BB

Bridgette B.

Manager of Education

> "I particularly appreciate Shopify's robust features, such as the Shopping Cart for seamless transactions and the Inventory Tracking system for real-time stock management."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6354662)

EK

Edwin K.

Ecommerce Technical Assistant

> "Users often mention the additional transaction fees if you don't use Shopify Payments, limited free themes, and customization constraints."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6504178)

AA

Ali A.

Marketing Management

> "Shopify’s user-friendly interface and simple setup process make it ideal for beginners and professionals alike ,Shopify offers unmatched sales features, including unlimited products..."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6248227)

VR

Verified Reviewer

Architect

> "Lastly, some users find the customization options limited unless you're comfortable with coding, which can be a hurdle for those wanting a highly unique store design."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6670811)

MC

Megan C.

Marketing and Communications Manager

> "I am not an expert, yet I was able to set up a successful, beautiful online store with nearly 1,000 products. While I enjoy Shopify's chat support, we also tag teamed with a Shopify..."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6542844)

VR

Verified Reviewer

Sales Manager

> "The second drawback is that it does not provide a free trial for the first month for any new user without a final payment, and this is a type of motivation and support."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6256185)

OG

Olivia G.

Owner

> "The ability to have social media integrations tied directly into Shopify is exceptionally useful for advertising and using this data to expand our customer base."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6579496)

MR

Marcia R.

Real Estate Salesperson

> "What I like least about shopify is how they bring the cost down by using bad support and by using more expensive features"

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6777897)

RS

Rachael S.

owner

> "It helps you with tutorials on how to design different kinds of websites."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7070213)

AE

Aymen E.

Graphic Designer

> "There’s not a lot of customer or user support and the FAQ’s can be quite misleading."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7074433)

AT

Alex T.

Owner

> "Payments are taken care of, there are many great templates and plugins for almost anything that you would want to do."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7089692)

NF

Niccolò F.

Cofounder, CTO

> "There's a few things I don't like, such as how the website editing is, which I think is noticeably worse than Squarespace, but it's a complete package that gives small businesses..."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6560628)

JR

Josep R.

Graphic Design

> "Shopify is affordable, easy to customize without a developer, and constantly updated, making it ideal for fast, flexible online stores."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7038188)

Amber L.

Owner

> "Shopify couldn't provide this, and was also too expensive for me"

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7077697)

SB

Shaina B.

Owner

> "Their app store is a huge bonus— it offers so many integrations and tools to grow and enhance your business. Plus, the payment options are seamless and secure, which gives customers a..."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6644335)

VR

Verified Reviewer

Marketing Manager

> "It was also a bit difficult to match the website up to our existing Hubspot and make it look exactly the same as an extension of the site, rather than a seperate site."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6669491)

Maragaret L.

Owner

> "I like the secure payment processing, inventory management, and marketing tools."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7094017)

SK

Sam K.

Projects manager

> "Having said that we couldn't have got the functionality with our previous website host."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7095334)

DS

Darren S.

Product Owner

> "Shopify provides a great ecommerce solution that focuses on improving customer conversion."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7090468)

KG

Khaled G.

Software Engineer

> "Customizing the checkout process can be a bit challenging, requiring some coding knowledge or the use of third-party apps."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6600935)

AZ

Angelica Z.

Sales Assistant

> "I like the wide range of integrations, customisable themes, and tools for handling inventory, payments, and shipping."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6586653)

GD

Grant D.

Manager

> "Lack of native features at the time, often required plug ins to set up new features on site!"

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6781968)

TV

Thomas V.

Market research interviewer

> "I used this to help with my small business and it was great for website designed and as a POS system."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7079869)

RS

Rachael S.

owner

> "I also don't like how some of the apps they promote are cheap and don't work."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7070213)

KC

Kyle C.

CMO

> "As someone who has little to no code experience, I was able to set up my shop all by myself and configure all the integrations."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7098695)

RC

RUBY C.

MARKETER

> "It may appear a bit limiting or expensive for small enterprises or startups looking to reduce costs"

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6835677)

RH

Ronisha H.

Entrepreneur Owner

> "I like the benefit of it offering 3 months at $1.00 for a small business that helps out a lot."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7055580)

DS

Darren S.

Product Owner

> "It can be difficult to migrate to another platform."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7090468)

VR

Verified Reviewer

Marketing Manager

> "Such a beginner friendly website that enables everyone to open a onlien store quickly, yet it offers so much more for the advanced online store managers that it is hard to complain."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6535547)

RC

RUBY C.

MARKETER

> "That being said, the additional expenses for specific features can be a disadvantage, particularly for small enterprises."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6835677)

LB

Lauren B.

Lead Content Creator

> "Ecommerce software and website with dashboard and also including services which they are providing is awesome."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7028369)

MR

Marcia R.

Real Estate Salesperson

> "My biggest issue is the support—it’s not great. Plus, many useful features cost extra, so expenses can add up quickly."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6777897)

KN

Kyle N.

Operator

> "It has a payment processor, good basic themes and integrates well with social media, shipping software and other softwares."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___6350287)

CG

Cristian G.

restaurant

> "I wanted to try building a website, but I had to give it up because it didn't seem that simple."

[See full review](https://www.capterra.com/p/83891/Shopify/#Capterra___7025345)

[View Reviews](https://www.capterra.com/p/83891/Shopify/reviews/)

Ambrecia M.

Dock Worker

> "Overall, you can choose to from any option and they save your information so next time you purchase off of Amazon you don't have to manually..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___7067646)

MW

Mateja W.

Consultant

> "It does not offer as many customization options for payment flows as some specialized payment gateways, which could limit flexibility for..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6710095)

Abhishek P.

Associate Developer

> "Amazon Pay is helping a lot in making payments of utility bills, getting reminders of bills, and providing good cashback and coupons as well..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6646601)

CK

Chigurupati K.

Student

> "The dislike about Amazon pay is that it does not have a separate application to make a payment, whenever we have to use Amazon pay we have..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4884288)

NP

Narender P.

Customer Support Officer

> "To make instant payment and get most useful rewards like discount offers on each deals and rewards on each transactions, easy interface also..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6614077)

PS

Panneer S.

system admin

> "Some users have reported occasional technical issues, such as slow loading times or payment failures"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6617230)

AN

Ankita N.

Student

> "I purchase a lot of things using Amazon pay and also occassionally perform topup recharges and it has hardly caused me any problem."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6797763)

TK

Taylor K.

Engineer

> "Amazon Pay cannot interact with PayPal which can sometimes cause an inconvenience."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6657746)

PM

Priyanka M.

NA

> "It also serves as a digital wallet and I could do recurring payments for subscriptions, mobile payments etc."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6517226)

AD

Aryan D.

Web developer

> "They haven’t provided any particular app you have to visit amazon shopping app to use it and it lags to sometimes"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6435972)

MW

Mateja W.

Consultant

> "It's very flexible with a large number of payment options, and that is why it is accepted on very many third-party sites for their increased..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6710095)

MA

Mia A.

Recruitment Coordinator

> "I can't think of anything I dislike - would be good if they gave an option of customising the payment plan length."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6693850)

AD

Aryan D.

Web developer

> "Friendly Ui of the app, doesn’t charge any fees for recharges and provides options for paying different bills"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6435972)

VB

Vittal B.

Chief Product and Strategy Officer

> "The reporting dashboard is fairly basic."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6855886)

AN

Ankita N.

Student

> "I use Amazon pay mostly for gift card payments and it's amazing."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6797763)

SP

Sanganagouda P.

Assistant Professor

> "Unable to link multiple bank accounts to a single Amazon Pay account and does not offer support for cryptocurrency payments."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4719924)

SS

Subhobrata S.

Co Founder and Lead- Client Success

> "Amazon Pay is quick, nearly fail-proof and very easy to use. Plus it offers tons of cashback, especially if you own a Amazon Pay co-branded..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6833417)

EC

Emanuel C.

Author

> "For repeating supporters, we needed a hack."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6813040)

EC

Emanuel C.

Author

> "We’ve noticed a significant reduction in cart abandonment since we switched to using Amazon Pay."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6813040)

PM

Priyanka M.

NA

> "I discovered that it is sometimes hard to reach out to customer care support."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6517226)

SS

Subhobrata S.

Co Founder and Lead- Client Success

> "It's been my most used wallet for over 4 years now, and I love the convenience, speed and security that it offers"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6833417)

BP

Balabadhruni P.

Studenr

> "Additionally, we are unable to use Amazon Pay Wallet to make any offline payments through QR code to any merchant."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___5043251)

VR

Verified Reviewer

Student

> "It is easy to use for consumers who already have an amazon account along with providing a secure option for online payments."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6768188)

PM

Priyanka M.

NA

> "Provides limited international support; hence, I could not recommend it to all my relatives and friends."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6517226)

MC

Mohamed C.

Lecturer

> "Amazon Pay is best known for its universality and simplicity; its features to track orders via visible steps and payments solutions or..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4963857)

Ananthu Krishnan S.

Senior RPA Developer

> "Due to lot of features included , the UI is bit confusing and can't remember where is particular option can be found."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4752301)

AB

Angelica B.

University Intern

> "The integration of Amazon Pay across various websites allowed us to have a consistent payment experience, making our purchases easier and..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4804959)

MC

Mohamed C.

Lecturer

> "What I did not like is their FAQ based support: there is no human or in-person support who can handles your payment experience."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4963857)

MT

Michael T.

Owner

> "The situation in which I’ve found Amazon Pay most useful is when buying products from Amazon or related platforms in foreign countries."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6330779)

MC

Mohamed C.

Lecturer

> "One more thing, their policies are too strict, particularily for beginners; the fact that increases waiting time for payouts."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4963857)

Souleymane D.

Training assistant

> "Amazon, in my opinion, offers many advantages by simplifying the payment process through the automation of payment information input...."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4979076)

AS

Aryan S.

Web Developer

> "Amazon pay wallet features are very limited, if you have money in your wallet then you can only used those money for shopping, recharges,..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3800552)

RP

Raju P.

Online Support Engineer

> "The overall experience of using Amazon pay is it provides Simplified UI for a safe, secure and detailed payment solution for when it comes..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___5076006)

AP

Aditya P.

Software Engineer

> "The functionality of the Amazon Pay wallet are extremely limited; if you have money in your wallet, you can only use it for purchases,..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4602976)

MA

Mia A.

Worker

> "It’s easy to use and you can use it like apple pay, it makes the transactions for the things you want to buy easy"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6851414)

KB

Kristi B.

CEO

> "Sometimes not as seamless as it could be (extra logins, etc)"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6075029)

EC

Emanuel C.

Author

> "It’s convenient and secure and could be easily paired with our WooCommerce setup."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6813040)

VM

Vunnam M.

IT Trainee

> "Everything is left unorganised and the app is very slow."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4889535)

LD

Laura D.

Medical Coder

> "Amazon Pay saves all my address and card information for fast, easy transactions."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6557639)

Raj K.

DGM (Marketing)

> "After a payment transaction, if you go back, it keeps showing the old payment screens, adding to the confusion."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3647414)

CW

Christine W.

Accounts

> "it's very convenient payment and offer a secure way to make online purchase"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6860778)

JG

Joanna G.

Hotel posta

> "I don’t like that may not be available in all countries"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6031092)

EC

Emanuel C.

Author

> "The trust in the Amazon brand is really what helps with conversions."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6813040)

VM

Vunnam M.

IT Trainee

> "I can say it is the worst payments app interface."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4889535)

CK

Chigurupati K.

Student

> "Amazon pay has different benefits to use like it is very convenient to use. And have multiple payment options. And integrated to many other..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4884288)

AS

Akash S.

Quality Assurance Engineer

> "I just faced an issue sometimes when app crashes"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4912024)

TK

Taylor K.

Engineer

> "Amazon in itself is a worldwide known company so I enjoy that I can trust using Amazon Pay for my transactions."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6657746)

VR

Verified Reviewer

Software engineer

> "one thing I dislike is that we can not make UPI paymnets through our amazon pay balance."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3497712)

SP

Sanganagouda P.

Assistant Professor

> "Amazon Pay provides a fast, secure, and convenient payment option for online shoppers, especially those who already have an Amazon account."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4719924)

AM

Augustine M.

Health worker

> "Does not work in all places around the world you would use the account in developed countries only"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3527859)

PM

Priyanka M.

NA

> "The rewards and discounts make it my go-to payment method with additional benefits."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6517226)

VR

Verified Reviewer

Market Planning Manager

> "Customers visiting my shop who are not Amazon users won't have this seamless experience"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3486413)

Mohammed A.

Article Assistant

> "It is super convenient for all types of payments from metro to flight tickets."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6711968)

Shaunak P.

Data Platform Engineer

> "This makes is slower that the other competitors which comes as independent app."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4489424)

Paul D.

creative services director

> "It's so convenient to use Amazon Pay, I have all of my credit cards saved into the account, automatic login, and the user interface is easy..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6310822)

Sumegha A.

Founder Director

> "I could never work out how to use it as a stand alone pay app."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3601050)

MK

Manjot K.

Credit Counsellor

> "It is fast, convenient, and works well with my Amazon account."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6859007)

Ganisetti U.

Student

> "They are having some minor issues using Amazon pay."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4611740)

Mohammed A.

Article Assistant

> "Overall experience with Amazon pay has been very good as normal user as well as a business person, because of its integration with other..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6711968)

VR

Verified Reviewer

student

> "The software is fantastic, but the one thing I don't like about it is that not every merchant offers it."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4613811)

MW

Mateja W.

Consultant

> "This is due to its ease of use and the simple process of customers paying using Amazon details."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6710095)

IG

Ian G.

Owner

> "Incredibly difficult to interact with Amazon Pay Support."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4219141)

Aditya S.

Test Engineer

> "it is secure, fast and reliable and it is available on many sites, both national and international."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6697332)

Jason D.

General Manager

> "End users sometimes experience issues with certain card types/ banks that are international"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3244047)

JH

Junaid H.

CEO

> "A safe and secure digitial wallet app for day to day use."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6753333)

VR

Verified Reviewer

QA Architect

> "Wallet balance can't be added back to bank account"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3417442)

KB

Kristi B.

CEO

> "One click ordering and payment is awesome and Amazon has a lot of brand loyalty— another simple option for customer check out."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6075029)

WK

William K.

President

> "Amazon as a processor is nothing to write home about."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3395848)

[View Reviews](https://www.capterra.com/p/247554/Amazon-Pay/reviews/)

## User interface

[Shopify](https://www.capterra.com/p/83891/Shopify/)

4.54 (6,657)

[Amazon Pay](https://www.capterra.com/p/247554/Amazon-Pay/)

4.63 (152)

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Abandoned Cart Saver

207

Important

Access Controls/Permissions

150

Important

Activity Dashboard

120

Important

Shopify

Top features

29/42

-   Abandoned Cart Saver
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Catalog Management
-   Credit Card Processing
-   CRM
-   Customer Accounts
-   Customizable Branding
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Discount Management
-   Drag & Drop
-   eCommerce Management
-   Electronic Payments
-   Email Marketing
-   Email Templates
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Invoice Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Language
-   Order Management
-   Payment Options
-   Product Catalog
-   Promotions Management
-   Refund Management
-   Reporting & Statistics
-   Returns Management
-   Rewards Points
-   SEO Management
-   Shipping Services Integration
-   Social Media Integration
-   SSL Security
-   Tax Management
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/83891/Shopify/#features)

Amazon Pay

7/42

-   Abandoned Cart Saver
-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   API
-   Catalog Management
-   Credit Card Processing
-   CRM
-   Customer Accounts
-   Customizable Branding
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Discount Management
-   Drag & Drop
-   eCommerce Management
-   Electronic Payments
-   Email Marketing
-   Email Templates
-   Generative AI
-   Gift Card Management
-   Inventory Management
-   Invoice Management
-   Mobile Access
-   Multi-Channel Management
-   Multi-Currency
-   Multi-Language
-   Order Management
-   Payment Options
-   Product Catalog
-   Promotions Management
-   Refund Management
-   Reporting & Statistics
-   Returns Management
-   Rewards Points
-   SEO Management
-   Shipping Services Integration
-   Social Media Integration
-   SSL Security
-   Tax Management
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/247554/Amazon-Pay/#features)

### Recognition

No recognitions have been awarded to Shopify

No recognitions have been awarded to Amazon Pay

### Deployment & support

Shopify

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Amazon Pay

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Shopify

-   By Shopify
-   Located in Canada
-   Founded in 2004

Amazon Pay

-   By Amazon Web Services
-   Located in United States
-   Founded in 2006

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