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Designed for chiropractic businesses of all sizes across North America, it is an EMR management solution that helps manage patient records, track progress, schedule appointments & more.
DrChrono serves small single provider practices and large medical group practices with multiple specialty customizations.
It's very comprehensive and it's clear that there are very intelligent chiropractors who have put a lot into this design.
Terrible communication with this company. There was a data breach recently and communication was terrible.
Reports are great and detailed, SOAP notes are easy to use and set up, superbills and coding are easy to use, and the price was right as well.
I could not easily navigate the system, some pointless steps since I was doing it myself.
Training is effective and doesn't take up too much of you time, does take some time to set up your own macros and charges, but is super easy to do.
Unfortunately, within the first 6 months that we were with them five years ago they lost a month of patient SOAP notes in the cloud by not redundantly backing up data.
I really like that patients can fill out all the new patient paperwork online and schedule. I like the color coding for scheduling and that we can have multiple doctors within the system.
Cost for set up and having to pay extra for clearing house for insurance purposes.
The platform is able to be fully customized and everyone I have had the opportunity to work with has been prompt, polite and effective. I am very happy with my decision to use them as our EHR.
So I suffer through these issues, understanding that in 5 years of use, the problems have not improved-they've actually worsened.
It is easy to customize, easy to use, has the best ipad functionality, excellent customer support, fair pricing and is fast.
What upsets me is that there is no one to speak to in regards to support. I have lost alot of time because the website will not allow me to reset my password.
I love the ability to customize my own templates and create forms that will work for my practice. I enjoy the sleek design and ability to use the App for easy access in the field.
Poor onboarding process. Incompetent staff, unauthorised billing, security breach, non- existent customer service.
This still feels like a relatively young product with great potential. The price is very appealing.
As a medical director, I was unable to do the data searches required and task completions that were required. That’s not even speaking on the business end where the financial interface was poor.
Loni M.: My name is Loni. I'm a licensed therapist and I give DrChrono a four rating. For more like this click here. I use DrChrono on a daily basis for scheduling all of my sessions with my clients and navigating all of their billing and just keeping track of everything that comes along with providing the care for the current clients that I provide service for. I like the ease of being able to schedule and move around clients, also working within each separate client's profile is really easy to access everything that I need and I know exactly where to find different pieces of their file. Something I dislike about DrChrono is I sometimes feel I will click onto something and then save it and come to find out it doesn't always do that for me. That may be a user end issue, but I definitely run into that sometimes, or even maybe the refreshing. But dealing with HIPAA compliant software is that's definitely a common thing that you experience.
Medicfusion
DrChrono
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