--- title: "Compare Top Echelon vs Gem 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Top Echelon and Gem based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/84093-204052/Top-Echelon-vs-Gem" page_type: "comparison" language: "en" --- # Top Echelon vs Gem Features and Cost Comparison Last updated September 24th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Top EchelonGem2/4 selected [Top Echelon](https://www.capterra.com/p/84093/Top-Echelon/)[4.6 (515)](https://www.capterra.com/p/84093/Top-Echelon/reviews/) [Gem](https://www.capterra.com/p/204052/Gem/)[4.7 (125)](https://www.capterra.com/p/204052/Gem/reviews/) [## Top Echelon](https://www.capterra.com/p/84093/Top-Echelon/)[4.6 (515)](https://www.capterra.com/p/84093/Top-Echelon/reviews/) Starting Price $75.00/month Value-for-Money 4.5 Functionality 4.4 Ease of Use 4.5 Customer Service 4.7 Reviews Sentiment Based on [515 reviews](#user-reviews) Positive 490 Neutral 16 Negative 9 [## Gem](https://www.capterra.com/p/204052/Gem/)[4.7 (125)](https://www.capterra.com/p/204052/Gem/reviews/) Starting Price $135.00/month Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.7 Customer Service 4.6 Reviews Sentiment Based on [125 reviews](#user-reviews) Positive 122 Neutral 1 Negative 2 ## Summary * * * Key features rated by users Features selected based on 17,615 reviews from recruiting software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 73%Fit Not enough reviews Feature ratings Job Posting 4.4 Applicant Tracking 4.7 Application Management \-- Candidate Management 4.7 Resume Search 4.4 60%Fit Not enough reviews Feature ratings Job Posting 3.8 Applicant Tracking \-- Application Management \-- Candidate Management 4.6 Resume Search 3.9 User satisfaction User satisfaction 4.6 User reviews[515](https://www.capterra.com/p/84093/Top-Echelon/reviews/) Ease of use 4.5 Functionality 4.4 Value for money 4.5 Customer support 4.7 User satisfaction 4.7 User reviews[125](https://www.capterra.com/p/204052/Gem/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.5 Customer support 4.6 Price starts from Price starts from $75Per User, Per Month - Free version - Free trial Price starts from $135Flat Rate, Per Month - Free version - Free trial Best for Best for TE Recruit™ by Top Echelon is built for growing recruiting/staffing agencies and executive search firms, offering customizable ATS and CRM tools to streamline workflows, save time, and drive results. Best for Over 1,200 organizations — including Anthropic, Zillow, Walgreens, Carmax, Robinhood, and Doordash — run their recruiting on Gem. Recruiters using Gem see up to 5x productivity gains. ## User reviews Pros & cons BS Brian S. Director of Recruiting > "How easy it is to access information re: candidates, clients and prospects and the efficiency of entering notes in the..." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6772554) TS Thomas S. Sr Technical Recruiter > "the person who supplies the candidate has little to no rights. If a client decides to eliminate a candidate during the..." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6062510) ILS Isabel Lina S. President > "The comprehensive candidate database and powerful search capabilities have enabled us to quickly identify qualified..." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6295768) AG Arwen G. Partner > "nothing really comes to mind. If I had to pick one I dont like that when you add a candidate to the system there is..." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6078629) ILS Isabel Lina S. President > "As a boutique family-owned business specializing in HR, Accounting/Finance, Ops, Tech, and Sr. Administration, we have..." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6295768) SE Steve E. Managing Partner > "I can't tell for what the candidates experience is for me jobs and that message I do send never get answered." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6317161) JL John L. Recruiter > "Very intuitive, fast and easy maneuvering around the database, tagging companies and candidates, the planner and..." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6272805) GK Gary K. President and Managing Director > "Resume search does not have functionality to disqualify "tags"" [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6277785) ILS Isabel Lina S. President > "The ability to access a vast network of candidates and leverage advanced search filters has helped us find candidates..." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6295768) EW Eleanor W. Director, Business Development > "Need to fix the bug in the dashboards and email templates as the pages jumps while scrolling down which makes it..." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4999474) SS Scott S. Owner > "The product really helps me run my Recruiting Business - and the support is excellent." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6772583) TO Trina O. Senior Recruiter > "Currently not using their texting system due to this." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6272819) RS Ron S. owner > "the organization and support...Big Biller applicant tracking program....and the ability to interface with my peers..." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6062504) LB Larry B. CEO > "I am missing some quick reports that were available in early versions of BB." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6302671) ILS Isabel Lina S. President > "The Top Echelon team has been responsive, knowledgeable, and supportive every step of the way, ensuring that we derive..." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6295768) EE Erin E. Executive Diretor > "Also having errors with beta career page, when someone applies, city not populating to candidates record." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4989257) MS Michelle S. Recruiter > "The support from the corporate staff and team." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6772650) JD January D. Executive Recruiter > "Keeps getting more expensive every year." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6284308) KC Kara C. Senior Recruiter > "Top Echelon allows recruiting agencies to run a full cycle recruiting desk in an organized manner through candidate and..." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4810620) MB Margaret B. CEO > "The only con I have is that I did not implement the product sooner." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6281679) BK Bill K. President > "The support teams within Top Echelon are world class and they constantly work on improving the software for it's..." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6273753) LM Louise M. Senior Researcher > "Parsing resumes can be a bit cumbersome if it doesn't work." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4989167) AK Allen K. CEO > "Now my Daughter and our staff are on Top Echelon with same ability to make million dollars plus." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6079088) KC Kara C. Senior Recruiter > "It is not easy to share candidates or receive candidates from affiliates." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4810620) ILS Isabel Lina S. President > "It has truly become an indispensable tool for our business, and we look forward to continuing our partnership with Top..." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6295768) David E. Recruiter > "The search with saved searches of the database is clunky, not easy in getting specifics out of it, too general, and..." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3258056) ILS Isabel Lina S. President > "It has truly become an indispensable tool for our business, and we look forward to continuing our partnership with Top..." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6295768) ER Eileen R. Search Consultant > "This means over time, our database will be useless." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4810585) VR Verified Reviewer Owner > "Ease of use is the number one reason and the ability to advertise your jobs for free or small additional fee. " [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6285201) BS Bernice S. President / Founder > "I dont like that the job posting option is linked to things I have to pay for if Id like to use for my database." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3609064) BK Bill K. President > "The ease of use with Big Biller software and how it can interact with other agencies databases is just a great feature...." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6273753) TB Tim B. Recruiting Manager > "BB does not allow you to customize a datasheet to send to clients." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3262396) VR Verified Reviewer Founder > "The abundance of training calls and webinars also make you feel connected as part of a larger community of recruitment..." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4981253) JC Jose C. Executive Recruiter > "I can't write Jos John and get options." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4791560) KD Kostas D. President > "Top Echelon also adds great value for your money by providing Webinars on a regular basis on various topics that is..." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4981223) YS Yeda S. Executive recruiter > "Sometimes, jobs that are posted get obsolete and the recruiter responsible for it "forgets" to remove from the network." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3624805) DW Douglas W. Founder CEO > "Love how simple it is to use." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6772467) JD Jeanine D. CEO > "Time zones are missing from the scheduler and it gets very confusing working coast to coast on these interviews." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3260903) RD Ralph D. Owner > "An easy to use candidate database where all communication can be stored for future reference. " [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6280567) JP Jay P. Recruiter > "Not being able to use/link the auto dialer feature to my Mitel phone system. And most of all difficulty..." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2475804) GK Gary K. President and Managing Director > "The leadership is accessible and is there when you want advise on how to make the most out of using the platform." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6277785) TB Tim B. Recruiting Manager > "The mobile functionality in a browser is less than optimal." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3262396) AM Amy M. Co-owner > "It has made my recruiting 10x faster and kept me very organized." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6295734) JA Jack A. President > "I've had a couple situations with verifying the domain that locked me out for a day on 2 occasions." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3264076) DM Dean M. Principal > "Quality of product, reliability, knowing my data is safe and will always be there." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6062538) CS Craig S. Senior Recruiter/ Account Manager > "Also after using the results of a search for awhile the system seems to slow down." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3274903) DM Diva M. Owner > "I was able to make difficult placements due to the networking on Top Echelon, both as a job recruiter and candidate..." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4980441) RD Richard D. Recruiter > "Certain other little bugs , like when sending an email to a candidate on a Job search- the one job I am trying to send..." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2460518) DE Debi E. CEO > "Love the Chrome extension (LinkedIn and social pages)" [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6280499) RM Rory M. Partner > "One minor gripe, it doesn't save the last search automatically." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3287451) Fiona F. Director > "Streamlines getting to plenty of potential candidates without delay" [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6311768) VL Vincent L. CEO > "Email does not work when I'm in the profile card." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3286828) ER Eileen R. Search Consultant > "Also, being able to call out from the candidates record through any VOIP application makes life easier when doing..." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4810585) BS Bernice S. President / Founder > "I dont like that I can't always parse a resume because it doesn't like the format." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3609064) PR Peter R. CEO > "The software is regularly updated with new features. " [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6062403) BW Brenda W. Headhunter > "When you type in a completed event and need to pull up a related job order, it doesn't pull up all of the open jobs. " [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2459569) RH Russ H. Many > "We have very positive feelings, regarding the Top Echelon organization and have definitely prospered through our..." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6272791) BP Blair P. Divisional Director > "The software can be slow at times and our team has noticed that it will occasionally delete notes that we had left in..." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2687190) GK Gary K. President and Managing Director > "Customer service, support and training are top notch." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6277785) BB Brent B. Managing Director - Recruiting > "It makes us look like we don't know how to communicate with one another." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3259992) PR Peter R. CEO > "It is priced reasonably and customer support is responsive." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6062403) BS Bernice S. President / Founder > "I don't like that I cant set up text campaigns." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3609064) AM Amy M. Co-owner > "Over the years, Top Echelon has been super easy to use, and I appreciate all the recent updates." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6295734) FK Fred K. CEO > "There are still functions that are restrictive and certain features are not quickly provided for independent recruiting..." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2459440) LG Launa G. Recruiter > "Being able to customize and interphase other programs that we use with Top Echelon has made our workflow easier to..." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3783104) ET Eric T. President > "We try and import as many resumes as possible, but many do not make it through, or the resume doesn't parse. " [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2470602) VK Victoria K. Recruiter > "I enjoy working with the recruiters" [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6274677) JM John M. Managing Director > "No way to track retainers it doesn’t capture revenues accurately if retainers aren’t caught" [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2484354) Matt S. Owner and Recruiter > "The ability to search the database is excellent, and the email integration with with templates and merge fields is a..." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3258230) EN Emerson N. Owner > "The LinkedIn integration needs work - I use Recruiter Lite, and it often can't bring in either name or city." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2459897) TO Trina O. Senior Recruiter > "They are continually improving, which says to me, they care about their clients. " [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6272819) PS Paula S. VP Recruiting > "Not that easy to work with a daily activity sheet - if you want to contact 50 people, it has to be set up in the..." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2471381) CR Christine R. partner > "Posting positions and using it as my applicant tracking system are my two number 1 features of the software" [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3605075) BG Brandon G. Recruiter > "it's a very manual program, with little automation during processing, and can be challenging at times to run reports." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2459487) KL Kim L. Senior Recruitment Consultant > "Communication is easy with Top Echelon." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6165108) SV Steven V. Principal > "Don't use all of the features and don't have time to learn it." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3784554) LM Louise M. Senior Researcher > "Pipeline - great for tracking candidates through stages." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4989167) LF Lonnie F. Director of Talent Acquisition > "It does not have integrations with top vendor systems to automatically import jobs." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2484366) Ivonne C. Managing Partner HR Business Solutions > "All the functionalities are centered on providing you data visibility and opportunities to manage and grow your..." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3277123) PS Paula S. VP Recruiting > "cannot BOLD, highlight, color, etc in resume field - only in comments" [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2471381) MM Mindy M. President > "It is user friendly" [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6062424) EN Emerson N. Owner > "The LinkedIn integration needs work - I use Recruiter Lite, and it often can't bring in either name or city." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2459897) GK Gwen K. Sr. Executive Recruiter > "It's easy to use and the format is very user friendly." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6302690) LF Lonnie F. Director of Talent Acquisition > "It does not have integrations with top vendor systems to automatically import jobs." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2484366) DM David M. Senior Technical recruiter > "Very user friendly with a n umber of end users in the system." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4986426) MT Matthew T. Executive Recruiter > "It feels clunky and, to use an overused phrase, not intuitive." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2474021) LS Leslye S. Senior Search Director > "Top Echelon is an efficient and user friendly application." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4980665) WB William B. Owner > "Sometimes not as intuitive as it should be ." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2477437) MR Maximillian R. Recruiting Manager > "It is so easy to use, the integration was a breeze and support has been phenomenal." [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4991230) HC Harrison C. Owner/Recruiter > "How customer service does not call you back" [See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2459565) [View Reviews](https://www.capterra.com/p/84093/Top-Echelon/reviews/) Anthony S. CPO > "Its core strengths are sourcing, candidate pipeline development, sequencing, and the consolidation of recruiting activity into a..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___7189376) Anthony S. CPO > "After a live session that did not provide enough time to address the issues, the follow-up consisted largely of on-demand..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___7189376) CB Cynthia B. Talent Acquisition Team Lead > "Another big plus is being able to reuse your own database and talent pools over time, which reduces reliance on external..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6885781) Anthony S. CPO > "A sophisticated software product inevitably creates questions that cannot always be resolved through webinars or documentation." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___7189376) CB Cynthia B. Talent Acquisition Team Lead > "From a team lead perspective, the reporting dashboards make it easy to track pipeline health and recruiter performance, which is..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6885781) TpnH ŠTěpán H. Technical Sourcer > "The other thing I'm missing is more visual alerts on active candidates, so team mess-ups can be avoided for candidates who have..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4717312) CB Cynthia B. Talent Acquisition Team Lead > "Setting up sequences is quick and practical, and the wide range of placeholders makes it easy to personalize outreach at scale." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6885781) BC Billie C. Marketing coordinator > "You can’t download the candidate list which is frustrating and it is lacking other features" [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6455089) Mathieu L. Recruiter > "I particularly like the collaboration possibilities in GEM." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6676726) David B. David > "Less than 5% accurate emails for candidatesNo live chat for Customer SupportNo communication on the relationship with Account..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4549693) KF Katinka F. Technical Sourcer > "search in the Prospects; email sequencing and automizing the outreach to candidates, being able to set up email sequence "on..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4441214) TY Tommy Y. Director of Recruiting > "the support could be much better, working with support on problems is slow." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6006869) TpnH ŠTěpán H. Technical Sourcer > "The feature I love the most are sequences (and their analytics), which are the biggest time saver & continuous improvement tool..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4717312) Scott K. Recruiting Manager > "Sometimes the extension isn't working well with Linkedin recruiter - in that you need to open the profile in public view rather..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4431208) RW Randi W. Recruiter > "I also loved the data provided on candidates opening emails, clicking links, etc - it provided me with the ability to reengage..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4431689) DL Dane L. Technical Sourcer > "Sometimes it feels a little robotic or to time consuming to change it within the email." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4023274) AH Alex H. Senior Recruiter > "Gem allows me to communicate quicker with candidates, understand better about where they are in the process and catalogue them..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3987582) GT Galo T. Recruiting Coordinator > "I sometimes have issues with boolean searches not yielding results." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4751650) VR Verified Reviewer Senior Sales Sourcer > "The data and analytics provided really give you a great look into trends and patterns which help the whole sourcing and..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4554354) RW Randi W. Recruiter > "I do not use the interview/offer etc features, so not sure if that would be helpful. " [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4431689) CB Cory B. Lead Recruiter > "I like how you can set up drip email campaigns and even thought sending inmails is manual, it's much better to remind you when..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4176950) VR Verified Reviewer Sourcer > "Sometimes, it can really slow down my computer/takes a while to load reports or send bulk messages." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3208613) RW Randi W. Recruiter > "I made 2 hires immediately through Gem, and I was able to engage with candidates through Gem that had ignored my LinkedIn..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4431689) GR Glane R. Head of Social Media > "some emails redirects to junk or spam folder due to different email domains in EU" [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3815471) Talya M. Senior Recruiter > "You can also create a dashboard of analytics on projects you create and on positions linked to your ATS which can really help to..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3465557) GR Glane R. Head of Social Media > "have to reinstall the extension because it does not response sometimes (ie. open or save candidates to the project)" [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3815471) VR Verified Reviewer lead Generation Specialist > "You could also integrate other software tools for seamless transfer of data." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3832952) KA Kait A. Recruiter > "It feels clunky at this stage still." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4751688) HM Hannah M. Sr. Sourcer > "i love how this tool took out the step of having to do reoutreach - it was great to know that I could rely on it to do so on the..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3865229) MR Mark R. Senior Director, Talent Acquisition > "Our current ATS (Lever) does not offer some of the features this technology does." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3513392) BD Betty D. Associate Sourcer > "The email/inmail sequences are easily the most useful feature of this software." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3986599) Oluwatomilola A. Talent Acquisition Manager > "Sending inmail sequence is not automated and that is a lot of stress" [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3513720) VR Verified Reviewer Tech Talent Sourcer > "Gem is great for sourcers and recruiters that want to excel with active sourcing and sending messages to cold candidates via..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3574807) KU Katie U. Recruiter > "I am often trying to filter and not sure the EXACT words used to filter through my candidates." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3402127) Blake J. Recruiting Manager > "I love that it gives us the ability to track our recruiting efforts towards our Diversity goals. " [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3205250) MH Michelle H. Technical Talent Sourcer > "Microsoft kept locking the account due to bulk messaging. " [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3241326) VR Verified Reviewer Tech Talent Sourcer > "It helps you create message templates, and sequences so it's really great to have scheduled follow-ups." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3574807) RR Ryan R. Head of Talent > "I believe the user interface is a bit clunky and could honestly use a design make-over. " [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3746520) MB McKenzee B. HR Project Manager > "Gem saves a lot of time when initially contacting prospects." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4230468) VR Verified Reviewer Head of Talent > "The UI is a bit janky, could be a prettier design." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3203322) MR Molly R. Sr. Engineering Recruiter > "Through traditional messaging, these follow up messages often aren't even sent, so Gem has been an amazing tool for a..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3361141) SZ Serguei Z. Senior Corporate Recruiter > "I've been having issues with uploading candidate profiles into out ATS." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3493177) AB Alexis B. Head of Talent > "I love how easy it is to set up automated outreach sequences for candidates - once I get everything configured and submit, it..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3796684) VR Verified Reviewer Sourcer > "Occasionally the data can be incorrect, but that is one of the only cons about gem." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3817395) Blake J. Recruiting Manager > "I also love how easy it is to automate sequences and email campaigns while also providing quantifiable data so we can continue..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3205250) GR Glane R. Head of Social Media > "not that user friendly for EU due to GDPR policy" [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3815471) MD Mark D. Recruiter > "I love their blogs, articles, open houses, recruiter meetups, and all the other events that they are always hosting." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3505983) GR Glane R. Head of Social Media > "seldomly gets angry replies from candidates I message" [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3815471) VR Verified Reviewer Technical Recruiter > "It eases my work flow as a sourcing recruiter, I've had many positive candidate experiences that came from the automated..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3400151) NG Nelly G. Talent sourcer > "It constantly hangs or downloads very slowly" [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3639741) TV Tiffany V. Sr. Recruiter > "I love how you can set templates for projects, that they are timed, and that they stop when someone replies..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3814824) AB Alejandra B. Sourcer Associate > "It’s not so user friendly unless someone teaches you how to use it" [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3471452) KU Katie U. Recruiter > "It keeps candidates organized, the AI is amazing, and its a great resource for reaching out to people that you could have never..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3402127) RR Ryan R. Head of Talent > "I believe the user interface is a bit clunky and could honestly use a design make-over. " [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3746520) David B. David > "The text campaigns and sequences are very good" [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4549693) VR Verified Reviewer Head of Talent > "The UI is a bit janky, could be a prettier design." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3203322) KF Katinka F. Technical Sourcer > "Gem is very user-friendly and helps me track myself easily." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4441214) GR Glane R. Head of Social Media > "not that user friendly for EU due to GDPR policy" [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3815471) Victor V. Recruiting Partner > "Some of the most helpful features for me when using Gem, is the data and analytics it provides." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3533969) AB Alejandra B. Sourcer Associate > "It’s not so user friendly unless someone teaches you how to use it" [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3471452) VR Verified Reviewer Junior Sourcer > "The best feature about this software is that you can also implement it into LinkedIn and Greenhouse." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3241835) RR Ryan R. Head of Talent > "I believe the user interface is a bit clunky and could honestly use a design make-over. " [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3746520) KF Katinka F. Technical Sourcer > "I love the Outreach stats section," [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4441214) GR Glane R. Head of Social Media > "not that user friendly for EU due to GDPR policy" [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3815471) VC Victoria C. Senior Recruiter > "Easy use, populates with Linked IN which is nice -" [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4377357) TY Tommy Y. Director of Recruiting > "the support could be much better, working with support on problems is slow." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6006869) Sandra P. Recruiter > "Very helpful information in their guides." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4613170) GT Galo T. Recruiting Coordinator > "I sometimes have issues with boolean searches not yielding results." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4751650) [View Reviews](https://www.capterra.com/p/204052/Gem/reviews/) ## User interface 4.60 (515) [Gem](https://www.capterra.com/p/204052/Gem/) 4.71 (125) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important Adaptive Learning 150 Important AI Copilot 120 Important Top Echelon Top features 49/50 - Activity Dashboard - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Applicant Tracking - Application Management - Assessment Management - Background Screening - Billing & Invoicing - Boolean Search - Calendar Management - Candidate Management - Candidate Matching - Collaboration Tools - Communication Management - Compliance Management - CRM - Customizable Branding - Customizable Templates - Customization - Dashboard - Data Import/Export - Decision Making - Email Management - Email Marketing - Engagement - GDPR Compliance - Gen AI in Talent Acquisition - Generative AI - Internal HR - Internationalization & Locationalization - Interview Management - Interviews - Job Board - Job Posting - Job Requisition - Mobile Access - Natural Language Interaction - Onboarding - Recruiting Firms - Reference Checking - Referral Management - Reminders - Reporting/Analytics - Resume Database - Resume Parsing - Resume Search - Searchable Database [See all features](https://www.capterra.com/p/84093/Top-Echelon/#features) Gem 22/50 - Activity Dashboard - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Applicant Tracking - Application Management - Assessment Management - Background Screening - Billing & Invoicing - Boolean Search - Calendar Management - Candidate Management - Candidate Matching - Collaboration Tools - Communication Management - Compliance Management - CRM - Customizable Branding - Customizable Templates - Customization - Dashboard - Data Import/Export - Decision Making - Email Management - Email Marketing - Engagement - GDPR Compliance - Gen AI in Talent Acquisition - Generative AI - Internal HR - Internationalization & Locationalization - Interview Management - Interviews - Job Board - Job Posting - Job Requisition - Mobile Access - Natural Language Interaction - Onboarding - Recruiting Firms - Reference Checking - Referral Management - Reminders - Reporting/Analytics - Resume Database - Resume Parsing - Resume Search - Searchable Database [See all features](https://www.capterra.com/p/204052/Gem/#features) ### Recognition Top Echelon is recognized as a top-rated tool in 4 Capterra Shortlist reports Best Value Recruiting Agency Software (2022)  No recognitions have been awarded to Gem ### Deployment & support Top Echelon Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Gem Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Top Echelon - By Top Echelon - Located in United States - Founded in 1988 Gem - By Gem - Located in United States - Founded in 2017 ## Popular Comparisons [Top Echelon](https://www.capterra.com/p/84093/Top-Echelon/)[4.60 (515)](https://www.capterra.com/p/84093/Top-Echelon/reviews/) vs [100Hires](https://www.capterra.com/p/206957/100Hires/)[4.87 (1,208)](https://www.capterra.com/p/206957/100Hires/reviews/) $75/month Price $49/month 4.4 Features 4.8 4.5 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/84093-206957/Top-Echelon-vs-100Hires) [Gem](https://www.capterra.com/p/204052/Gem/)[4.71 (125)](https://www.capterra.com/p/204052/Gem/reviews/) vs [100Hires](https://www.capterra.com/p/206957/100Hires/)[4.87 (1,208)](https://www.capterra.com/p/206957/100Hires/reviews/) $135/month Price $49/month 4.6 Features 4.8 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/204052-206957/Gem-vs-100Hires) [Top Echelon](https://www.capterra.com/p/84093/Top-Echelon/)[4.60 (515)](https://www.capterra.com/p/84093/Top-Echelon/reviews/) vs [ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)[4.18 (10,958)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/) $75/month Price Contact vendor for pricing 4.4 Features 4.2 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/84093-130706/Top-Echelon-vs-ZipRecruiter) [Gem](https://www.capterra.com/p/204052/Gem/)[4.71 (125)](https://www.capterra.com/p/204052/Gem/reviews/) vs [micro1](https://www.capterra.com/p/10030872/micro1/)[4.89 (988)](https://www.capterra.com/p/10030872/micro1/reviews/) $135/month Price $89/month 4.6 Features 4.7 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/204052-10030872/Gem-vs-micro1) [Top Echelon](https://www.capterra.com/p/84093/Top-Echelon/)[4.60 (515)](https://www.capterra.com/p/84093/Top-Echelon/reviews/) vs [CEIPAL ATS](https://www.capterra.com/p/226634/CEIPAL-ATS/)[4.64 (1,264)](https://www.capterra.com/p/226634/CEIPAL-ATS/reviews/) $75/month Price $25/month 4.4 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/84093-226634/Top-Echelon-vs-CEIPAL-ATS) [Gem](https://www.capterra.com/p/204052/Gem/)[4.71 (125)](https://www.capterra.com/p/204052/Gem/reviews/) vs [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[4.50 (1,288)](https://www.capterra.com/p/125768/Zoho-Recruit/reviews/) $135/month Price $30/month 4.6 Features 4.4 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/125768-204052/Zoho-Recruit-vs-Gem) [Top Echelon](https://www.capterra.com/p/84093/Top-Echelon/)[4.60 (515)](https://www.capterra.com/p/84093/Top-Echelon/reviews/) vs [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[4.50 (1,288)](https://www.capterra.com/p/125768/Zoho-Recruit/reviews/) $75/month Price $30/month 4.4 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/84093-125768/Top-Echelon-vs-Zoho-Recruit) [Gem](https://www.capterra.com/p/204052/Gem/)[4.71 (125)](https://www.capterra.com/p/204052/Gem/reviews/) vs [ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)[4.18 (10,958)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/) $135/month Price Contact vendor for pricing 4.6 Features 4.2 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130706-204052/ZipRecruiter-vs-Gem) [Top Echelon](https://www.capterra.com/p/84093/Top-Echelon/)[4.60 (515)](https://www.capterra.com/p/84093/Top-Echelon/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/) $75/month Price Contact vendor for pricing 4.4 Features 4.3 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/84093-86714/Top-Echelon-vs-WebPay) [Gem](https://www.capterra.com/p/204052/Gem/)[4.71 (125)](https://www.capterra.com/p/204052/Gem/reviews/) vs [CEIPAL ATS](https://www.capterra.com/p/226634/CEIPAL-ATS/)[4.64 (1,264)](https://www.capterra.com/p/226634/CEIPAL-ATS/reviews/) $135/month Price $25/month 4.6 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/204052-226634/Gem-vs-CEIPAL-ATS) [Top Echelon](https://www.capterra.com/p/84093/Top-Echelon/)[4.60 (515)](https://www.capterra.com/p/84093/Top-Echelon/reviews/) vs [NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.48 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/) $75/month Price Contact vendor for pricing 4.4 Features 4.3 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/84093-248680/Top-Echelon-vs-NEOGOV) [Gem](https://www.capterra.com/p/204052/Gem/)[4.71 (125)](https://www.capterra.com/p/204052/Gem/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/) $135/month Price Contact vendor for pricing 4.6 Features 4.3 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-204052/WebPay-vs-Gem)