# Compare Top Echelon vs Gem 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Gem and Top Echelon based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/84093-204052/Top-Echelon-vs-Gem

---

# Gem vs Top Echelon Features and Cost Comparison

Last updated May 12th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

GemTop Echelon2/4 selected

[Gem](https://www.capterra.com/p/204052/Gem/)[4.7 (123)](https://www.capterra.com/p/204052/Gem/reviews/)

[Top Echelon](https://www.capterra.com/p/84093/Top-Echelon/)[4.6 (513)](https://www.capterra.com/p/84093/Top-Echelon/reviews/)

[## Gem](https://www.capterra.com/p/204052/Gem/)[4.7 (123)](https://www.capterra.com/p/204052/Gem/reviews/)

Starting Price

$135.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [123 reviews](#user-reviews)

Positive

121

Neutral

1

Negative

1

[## Top Echelon](https://www.capterra.com/p/84093/Top-Echelon/)[4.6 (513)](https://www.capterra.com/p/84093/Top-Echelon/reviews/)

Starting Price

$75.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.5

Customer Service

4.7

Reviews Sentiment

Based on [513 reviews](#user-reviews)

Positive

488

Neutral

16

Negative

9

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 14,969 reviews from recruiting software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Job Posting

3.8

Applicant Tracking

\--

Application Management

\--

Talent Pool

NA

Candidate Management

4.6

64%Fit

Not enough reviews

Feature ratings

Job Posting

4.4

Applicant Tracking

4.7

Application Management

\--

Talent Pool

\--

Candidate Management

4.7

User satisfaction

User satisfaction

4.7

User reviews[123](https://www.capterra.com/p/204052/Gem/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.6

Customer support

4.7

User satisfaction

4.6

User reviews[513](https://www.capterra.com/p/84093/Top-Echelon/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.5

Customer support

4.7

Price starts from

Price starts from

$135Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$75Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Over 1,200 companies – from startups to industry leaders like Airbnb, Wayfair, Cintas, Carmax, Doordash, and Zillow – trust Gem to hire with speed and ease.

Best for

TE Recruit™ by Top Echelon is built for growing recruiting/staffing agencies and executive search firms, offering customizable ATS and CRM tools to streamline workflows, save time, and drive results.

## User reviews

Pros & cons

CB

Cynthia B.

Talent Acquisition Team Lead

> "Another big plus is being able to reuse your own database and talent pools over time, which reduces reliance on external sourcing..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6885781)

BC

Billie C.

Marketing coordinator

> "You can’t download the candidate list which is frustrating and it is lacking other features"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6455089)

CB

Cynthia B.

Talent Acquisition Team Lead

> "From a team lead perspective, the reporting dashboards make it easy to track pipeline health and recruiter performance, which is..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6885781)

TpnH

ŠTěpán H.

Technical Sourcer

> "The other thing I'm missing is more visual alerts on active candidates, so team mess-ups can be avoided for candidates who have..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4717312)

CB

Cynthia B.

Talent Acquisition Team Lead

> "Setting up sequences is quick and practical, and the wide range of placeholders makes it easy to personalize outreach at scale."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6885781)

David B.

David

> "Less than 5% accurate emails for candidatesNo live chat for Customer SupportNo communication on the relationship with Account..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4549693)

Mathieu L.

Recruiter

> "I particularly like the collaboration possibilities in GEM."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6676726)

TY

Tommy Y.

Director of Recruiting

> "the support could be much better, working with support on problems is slow."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6006869)

KF

Katinka F.

Technical Sourcer

> "search in the Prospects; email sequencing and automizing the outreach to candidates, being able to set up email sequence "on..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4441214)

Scott K.

Recruiting Manager

> "Sometimes the extension isn't working well with Linkedin recruiter - in that you need to open the profile in public view rather..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4431208)

TpnH

ŠTěpán H.

Technical Sourcer

> "The feature I love the most are sequences (and their analytics), which are the biggest time saver & continuous improvement tool..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4717312)

GR

Glane R.

Head of Social Media

> "some emails redirects to junk or spam folder due to different email domains in EU"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3815471)

RW

Randi W.

Recruiter

> "I also loved the data provided on candidates opening emails, clicking links, etc - it provided me with the ability to reengage at..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4431689)

GR

Glane R.

Head of Social Media

> "have to reinstall the extension because it does not response sometimes (ie. open or save candidates to the project)"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3815471)

AH

Alex H.

Senior Recruiter

> "Gem allows me to communicate quicker with candidates, understand better about where they are in the process and catalogue them..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3987582)

DL

Dane L.

Technical Sourcer

> "Sometimes it feels a little robotic or to time consuming to change it within the email."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4023274)

VR

Verified Reviewer

Senior Sales Sourcer

> "The data and analytics provided really give you a great look into trends and patterns which help the whole sourcing and..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4554354)

RR

Ryan R.

Head of Talent

> "I believe the user interface is a bit clunky and could honestly use a design make-over. "

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3746520)

CB

Cory B.

Lead Recruiter

> "I like how you can set up drip email campaigns and even thought sending inmails is manual, it's much better to remind you when..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4176950)

GT

Galo T.

Recruiting Coordinator

> "I sometimes have issues with boolean searches not yielding results."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4751650)

VR

Verified Reviewer

Tech Talent Sourcer

> "Gem is great for sourcers and recruiters that want to excel with active sourcing and sending messages to cold candidates via..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3574807)

RW

Randi W.

Recruiter

> "I do not use the interview/offer etc features, so not sure if that would be helpful. "

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4431689)

RW

Randi W.

Recruiter

> "I made 2 hires immediately through Gem, and I was able to engage with candidates through Gem that had ignored my LinkedIn..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4431689)

VR

Verified Reviewer

Sourcer

> "Occasionally the data can be incorrect, but that is one of the only cons about gem."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3817395)

VR

Verified Reviewer

Tech Talent Sourcer

> "It helps you create message templates, and sequences so it's really great to have scheduled follow-ups."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3574807)

GR

Glane R.

Head of Social Media

> "not that user friendly for EU due to GDPR policy"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3815471)

AB

Alexis B.

Head of Talent

> "I love how easy it is to set up automated outreach sequences for candidates - once I get everything configured and submit, it..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3796684)

GR

Glane R.

Head of Social Media

> "seldomly gets angry replies from candidates I message"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3815471)

TV

Tiffany V.

Sr. Recruiter

> "I love how you can set templates for projects, that they are timed, and that they stop when someone replies..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3814824)

NG

Nelly G.

Talent sourcer

> "It constantly hangs or downloads very slowly"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3639741)

Victor V.

Recruiting Partner

> "Some of the most helpful features for me when using Gem, is the data and analytics it provides."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3533969)

VR

Verified Reviewer

Sourcer

> "Sometimes, it can really slow down my computer/takes a while to load reports or send bulk messages."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3208613)

Talya M.

Senior Recruiter

> "You can also create a dashboard of analytics on projects you create and on positions linked to your ATS which can really help to..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3465557)

KA

Kait A.

Recruiter

> "It feels clunky at this stage still."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4751688)

VR

Verified Reviewer

lead Generation Specialist

> "You could also integrate other software tools for seamless transfer of data."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3832952)

MR

Mark R.

Senior Director, Talent Acquisition

> "Our current ATS (Lever) does not offer some of the features this technology does."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3513392)

HM

Hannah M.

Sr. Sourcer

> "i love how this tool took out the step of having to do reoutreach - it was great to know that I could rely on it to do so on the..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3865229)

Oluwatomilola A.

Talent Acquisition Manager

> "Sending inmail sequence is not automated and that is a lot of stress"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3513720)

KG

Kevin G.

Recruiter

> "Quick access to saved project folders and sequences for fast workflow."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3662728)

KU

Katie U.

Recruiter

> "I am often trying to filter and not sure the EXACT words used to filter through my candidates."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3402127)

BD

Betty D.

Associate Sourcer

> "The email/inmail sequences are easily the most useful feature of this software."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3986599)

MH

Michelle H.

Technical Talent Sourcer

> "Microsoft kept locking the account due to bulk messaging. "

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3241326)

NM

Nisha M.

Sr. Recruiter

> "The best software that saves time for recruiters."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3677073)

VR

Verified Reviewer

Head of Talent

> "The UI is a bit janky, could be a prettier design."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3203322)

Blake J.

Recruiting Manager

> "I love that it gives us the ability to track our recruiting efforts towards our Diversity goals. "

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3205250)

SZ

Serguei Z.

Senior Corporate Recruiter

> "I've been having issues with uploading candidate profiles into out ATS."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3493177)

MB

McKenzee B.

HR Project Manager

> "Gem saves a lot of time when initially contacting prospects."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4230468)

AB

Alejandra B.

Sourcer Associate

> "It’s not so user friendly unless someone teaches you how to use it"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3471452)

MR

Molly R.

Sr. Engineering Recruiter

> "Through traditional messaging, these follow up messages often aren't even sent, so Gem has been an amazing tool for a..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3361141)

Moses S.

Talent Acquisition

> "They are still early in their lifecycles so sometimes things can break."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___2285940)

Blake J.

Recruiting Manager

> "I also love how easy it is to automate sequences and email campaigns while also providing quantifiable data so we can continue to..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3205250)

JF

Joe F.

Talent Partner

> "A minor inconvenience for the ROI."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___2247914)

[View Reviews](https://www.capterra.com/p/204052/Gem/reviews/)

BS

Brian S.

Director of Recruiting

> "How easy it is to access information re: candidates, clients and prospects and the efficiency of entering notes in the system..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6772554)

SE

Steve E.

Managing Partner

> "I can't tell for what the candidates experience is for me jobs and that message I do send never get answered."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6317161)

ILS

Isabel Lina S.

President

> "The comprehensive candidate database and powerful search capabilities have enabled us to quickly identify qualified..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6295768)

TS

Thomas S.

Sr Technical Recruiter

> "the person who supplies the candidate has little to no rights. If a client decides to eliminate a candidate during the..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6062510)

ILS

Isabel Lina S.

President

> "As a boutique family-owned business specializing in HR, Accounting/Finance, Ops, Tech, and Sr. Administration, we have found..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6295768)

EW

Eleanor W.

Director, Business Development

> "Need to fix the bug in the dashboards and email templates as the pages jumps while scrolling down which makes it difficult to..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4999474)

JL

John L.

Recruiter

> "Very intuitive, fast and easy maneuvering around the database, tagging companies and candidates, the planner and reminders..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6272805)

EE

Erin E.

Executive Diretor

> "Also having errors with beta career page, when someone applies, city not populating to candidates record."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4989257)

ILS

Isabel Lina S.

President

> "The ability to access a vast network of candidates and leverage advanced search filters has helped us find candidates much..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6295768)

AG

Arwen G.

Partner

> "nothing really comes to mind. If I had to pick one I dont like that when you add a candidate to the system there is another..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6078629)

KC

Kara C.

Senior Recruiter

> "Top Echelon allows recruiting agencies to run a full cycle recruiting desk in an organized manner through candidate and job..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4810620)

GK

Gary K.

President and Managing Director

> "Resume search does not have functionality to disqualify "tags""

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6277785)

VR

Verified Reviewer

Founder

> "The abundance of training calls and webinars also make you feel connected as part of a larger community of recruitment..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4981253)

LM

Louise M.

Senior Researcher

> "Parsing resumes can be a bit cumbersome if it doesn't work."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4989167)

KD

Kostas D.

President

> "Top Echelon also adds great value for your money by providing Webinars on a regular basis on various topics that is pertinent..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4981223)

TO

Trina O.

Senior Recruiter

> "Currently not using their texting system due to this."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6272819)

SS

Scott S.

Owner

> "The product really helps me run my Recruiting Business - and the support is excellent."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6772583)

LB

Larry B.

CEO

> "I am missing some quick reports that were available in early versions of BB."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6302671)

DM

Diva M.

Owner

> "I was able to make difficult placements due to the networking on Top Echelon, both as a job recruiter and candidate recruiter."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4980441)

KC

Kara C.

Senior Recruiter

> "It is not easy to share candidates or receive candidates from affiliates."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4810620)

Fiona F.

Director

> "Streamlines getting to plenty of potential candidates without delay"

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6311768)

ER

Eileen R.

Search Consultant

> "This means over time, our database will be useless."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4810585)

RS

Ron S.

owner

> "the organization and support...Big Biller applicant tracking program....and the ability to interface with my peers ....and..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6062504)

BS

Bernice S.

President / Founder

> "I dont like that the job posting option is linked to things I have to pay for if Id like to use for my database."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3609064)

ER

Eileen R.

Search Consultant

> "Also, being able to call out from the candidates record through any VOIP application makes life easier when doing outreach."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4810585)

YS

Yeda S.

Executive recruiter

> "Sometimes, jobs that are posted get obsolete and the recruiter responsible for it "forgets" to remove from the network."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3624805)

ILS

Isabel Lina S.

President

> "The Top Echelon team has been responsive, knowledgeable, and supportive every step of the way, ensuring that we derive..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6295768)

JD

January D.

Executive Recruiter

> "Keeps getting more expensive every year."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6284308)

MS

Michelle S.

Recruiter

> "The support from the corporate staff and team."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6772650)

MB

Margaret B.

CEO

> "The only con I have is that I did not implement the product sooner."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6281679)

LG

Launa G.

Recruiter

> "Being able to customize and interphase other programs that we use with Top Echelon has made our workflow easier to track,..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3783104)

BS

Bernice S.

President / Founder

> "I dont like that I can't always parse a resume because it doesn't like the format."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3609064)

BK

Bill K.

President

> "The support teams within Top Echelon are world class and they constantly work on improving the software for it's members. "

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6273753)

BS

Bernice S.

President / Founder

> "I don't like that I cant set up text campaigns."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3609064)

CR

Christine R.

partner

> "Posting positions and using it as my applicant tracking system are my two number 1 features of the software"

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3605075)

David E.

Recruiter

> "The search with saved searches of the database is clunky, not easy in getting specifics out of it, too general, and when too..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3258056)

AK

Allen K.

CEO

> "Now my Daughter and our staff are on Top Echelon with same ability to make million dollars plus."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6079088)

TB

Tim B.

Recruiting Manager

> "BB does not allow you to customize a datasheet to send to clients."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3262396)

LM

Louise M.

Senior Researcher

> "Pipeline - great for tracking candidates through stages."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4989167)

JC

Jose C.

Executive Recruiter

> "I can't write Jos John and get options."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4791560)

ILS

Isabel Lina S.

President

> "It has truly become an indispensable tool for our business, and we look forward to continuing our partnership with Top..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6295768)

SV

Steven V.

Principal

> "Don't use all of the features and don't have time to learn it."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3784554)

ILS

Isabel Lina S.

President

> "It has truly become an indispensable tool for our business, and we look forward to continuing our partnership with Top..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6295768)

JD

Jeanine D.

CEO

> "Time zones are missing from the scheduler and it gets very confusing working coast to coast on these interviews."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3260903)

VR

Verified Reviewer

Owner

> "Ease of use is the number one reason and the ability to advertise your jobs for free or small additional fee. "

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6285201)

JP

Jay P.

Recruiter

> "Not being able to use/link the auto dialer feature to my Mitel phone system. And most of all difficulty integrating/using the..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2475804)

BK

Bill K.

President

> "The ease of use with Big Biller software and how it can interact with other agencies databases is just a great feature. "

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6273753)

TB

Tim B.

Recruiting Manager

> "The mobile functionality in a browser is less than optimal."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3262396)

BG

Bill G.

President

> "Excellent as the staff is great and always willing to help."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6316572)

JA

Jack A.

President

> "I've had a couple situations with verifying the domain that locked me out for a day on 2 occasions."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3264076)

DW

Douglas W.

Founder CEO

> "Love how simple it is to use."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6772467)

CS

Craig S.

Senior Recruiter/ Account Manager

> "Also after using the results of a search for awhile the system seems to slow down."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3274903)

RD

Ralph D.

Owner

> "An easy to use candidate database where all communication can be stored for future reference. "

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6280567)

RD

Richard D.

Recruiter

> "Certain other little bugs , like when sending an email to a candidate on a Job search- the one job I am trying to send doesnt..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2460518)

PM

Paul M.

Recruiter

> "I'm fortunate enough to have some good support from both the TE staff as well as other using I have made a connection with..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4991790)

RM

Rory M.

Partner

> "One minor gripe, it doesn't save the last search automatically."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3287451)

GK

Gary K.

President and Managing Director

> "The leadership is accessible and is there when you want advise on how to make the most out of using the platform."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6277785)

VL

Vincent L.

CEO

> "Email does not work when I'm in the profile card."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3286828)

LM

Louise M.

Senior Researcher

> "Email integration, tracking and templates all great to have."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4989167)

BW

Brenda W.

Headhunter

> "When you type in a completed event and need to pull up a related job order, it doesn't pull up all of the open jobs. "

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2459569)

AM

Amy M.

Co-owner

> "It has made my recruiting 10x faster and kept me very organized."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6295734)

BP

Blair P.

Divisional Director

> "The software can be slow at times and our team has noticed that it will occasionally delete notes that we had left in the..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2687190)

DM

Dean M.

Principal

> "Quality of product, reliability, knowing my data is safe and will always be there."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6062538)

BB

Brent B.

Managing Director - Recruiting

> "It makes us look like we don't know how to communicate with one another."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3259992)

DE

Debi E.

CEO

> "Love the Chrome extension (LinkedIn and social pages)"

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6280499)

FK

Fred K.

CEO

> "There are still functions that are restrictive and certain features are not quickly provided for independent recruiting firm..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2459440)

CD

Cathy D.

Executive Assistant

> "It makes it easy to find candidates and download resumes."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4988839)

ET

Eric T.

President

> "We try and import as many resumes as possible, but many do not make it through, or the resume doesn't parse. "

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2470602)

SL

Stephani L.

Managing Director

> "It helps keep me connected with my team."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4987493)

JM

John M.

Managing Director

> "No way to track retainers it doesn’t capture revenues accurately if retainers aren’t caught"

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2484354)

LM

Louise M.

Senior Researcher

> "Chrome extension works well."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4989167)

EN

Emerson N.

Owner

> "The LinkedIn integration needs work - I use Recruiter Lite, and it often can't bring in either name or city."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2459897)

NL

Nicole L.

Recruiting Assistant

> "It has been an overall excellent experience and has made it a much smoother reach out to candidates"

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4804963)

PS

Paula S.

VP Recruiting

> "Not that easy to work with a daily activity sheet - if you want to contact 50 people, it has to be set up in the Planner from..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2471381)

VR

Verified Reviewer

Sr. Dir of Operations

> "It hardly ever crashes and helps keep track of candidates, job flow, and production."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3645047)

BG

Brandon G.

Recruiter

> "it's a very manual program, with little automation during processing, and can be challenging at times to run reports."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2459487)

PR

Peter R.

CEO

> "The software is regularly updated with new features. "

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6062403)

LF

Lonnie F.

Director of Talent Acquisition

> "It does not have integrations with top vendor systems to automatically import jobs."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2484366)

KH

Katelyn H.

Sr. Resource Manager

> "It's been a great tool for candidate tracking, documentation, candidate searching and maintaining a pipeline I use daily as..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2923578)

PS

Paula S.

VP Recruiting

> "cannot BOLD, highlight, color, etc in resume field - only in comments"

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2471381)

[View Reviews](https://www.capterra.com/p/84093/Top-Echelon/reviews/)

## User interface

4.73 (123)

[Top Echelon](https://www.capterra.com/p/84093/Top-Echelon/)

4.60 (513)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Gem

27/46

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Applicant Tracking
-   Application Management
-   Assessment Management
-   Background Screening
-   Billing & Invoicing
-   Boolean Search
-   Calendar Management
-   Candidate Management
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   CRM
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   GDPR Compliance
-   Generative AI
-   Internal HR
-   Interview Management
-   Job Board
-   Job Posting
-   Job Requisition
-   Mobile Access
-   Onboarding
-   Process/Workflow Automation
-   Recruiting Firms
-   Reference Checking
-   Referral Management
-   Reminders
-   Reporting/Analytics
-   Resume Database
-   Resume Parsing
-   Resume Search
-   Searchable Database
-   Self Service Portal
-   Social Media Integration
-   Social Recruiting
-   Talent Pool
-   Task Management
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/204052/Gem/#features)

Top Echelon

Top features

41/46

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Applicant Tracking
-   Application Management
-   Assessment Management
-   Background Screening
-   Billing & Invoicing
-   Boolean Search
-   Calendar Management
-   Candidate Management
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   CRM
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   GDPR Compliance
-   Generative AI
-   Internal HR
-   Interview Management
-   Job Board
-   Job Posting
-   Job Requisition
-   Mobile Access
-   Onboarding
-   Process/Workflow Automation
-   Recruiting Firms
-   Reference Checking
-   Referral Management
-   Reminders
-   Reporting/Analytics
-   Resume Database
-   Resume Parsing
-   Resume Search
-   Searchable Database
-   Self Service Portal
-   Social Media Integration
-   Social Recruiting
-   Talent Pool
-   Task Management
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/84093/Top-Echelon/#features)

### Recognition

No recognitions have been awarded to Gem

Top Echelon is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value RecruitingSoftware (2022) 

### Deployment & support

Gem

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Top Echelon

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Gem

-   By Gem
-   Located in United States
-   Founded in 2017

Top Echelon

-   By Top Echelon
-   Located in United States
-   Founded in 1988

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