# Compare Top Echelon vs Enterprise Suite 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Top Echelon and Enterprise Suite based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/84093-207188/Top-Echelon-vs-Upwork

---

# Top Echelon vs Enterprise Suite Features and Cost Comparison

Last updated May 12th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Top EchelonEnterprise Suite2/4 selected

[Top Echelon](https://www.capterra.com/p/84093/Top-Echelon/)[4.6 (513)](https://www.capterra.com/p/84093/Top-Echelon/reviews/)

[Enterprise Suite](https://www.capterra.com/p/207188/Upwork/)[4.4 (128)](https://www.capterra.com/p/207188/Upwork/reviews/)

[## Top Echelon](https://www.capterra.com/p/84093/Top-Echelon/)[4.6 (513)](https://www.capterra.com/p/84093/Top-Echelon/reviews/)

Starting Price

$75.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.5

Customer Service

4.7

Reviews Sentiment

Based on [513 reviews](#user-reviews)

Positive

488

Neutral

16

Negative

9

[## Enterprise Suite](https://www.capterra.com/p/207188/Upwork/)[4.4 (128)](https://www.capterra.com/p/207188/Upwork/reviews/)

Starting Price

$49.99/month

Value-for-Money

4.2

Functionality

4.4

Ease of Use

4.4

Customer Service

4.2

Reviews Sentiment

Based on [128 reviews](#user-reviews)

Positive

112

Neutral

12

Negative

4

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## Summary

* * *

Key features rated by users

Features selected based on 15,328 reviews from recruiting software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

64%Fit

Not enough reviews

Feature ratings

Job Posting

4.4

Applicant Tracking

4.7

Application Management

\--

Candidate Management

4.7

Talent Pool

\--

\--%Fit

Missing features

Not enough reviews

Feature ratings

Job Posting

4.5

Applicant Tracking

NA

Application Management

NA

Candidate Management

4.4

Talent Pool

\--

User satisfaction

User satisfaction

4.6

User reviews[513](https://www.capterra.com/p/84093/Top-Echelon/reviews/)

Ease of use

4.5

Functionality

4.4

Value for money

4.5

Customer support

4.7

User satisfaction

4.4

User reviews[128](https://www.capterra.com/p/207188/Upwork/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.2

Customer support

4.2

Price starts from

Price starts from

$75Per User, Per Month

-   Free version
-   Free trial

Price starts from

$49.99Per Feature, Per Month

-   Free version
-   Free trial

Best for

Best for

TE Recruit™ by Top Echelon is built for growing recruiting/staffing agencies and executive search firms, offering customizable ATS and CRM tools to streamline workflows, save time, and drive results.

Best for

Companies looking to scale their workforce, global enterprises, startups, and brands.

## User reviews

Pros & cons

BS

Brian S.

Director of Recruiting

> "How easy it is to access information re: candidates, clients and prospects and the efficiency of entering notes in the..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6772554)

TS

Thomas S.

Sr Technical Recruiter

> "the person who supplies the candidate has little to no rights. If a client decides to eliminate a candidate during the..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6062510)

ILS

Isabel Lina S.

President

> "The comprehensive candidate database and powerful search capabilities have enabled us to quickly identify qualified..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6295768)

EW

Eleanor W.

Director, Business Development

> "Need to fix the bug in the dashboards and email templates as the pages jumps while scrolling down which makes it difficult..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4999474)

ILS

Isabel Lina S.

President

> "As a boutique family-owned business specializing in HR, Accounting/Finance, Ops, Tech, and Sr. Administration, we have..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6295768)

EE

Erin E.

Executive Diretor

> "Also having errors with beta career page, when someone applies, city not populating to candidates record."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4989257)

JL

John L.

Recruiter

> "Very intuitive, fast and easy maneuvering around the database, tagging companies and candidates, the planner and reminders..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6272805)

AG

Arwen G.

Partner

> "nothing really comes to mind. If I had to pick one I dont like that when you add a candidate to the system there is another..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6078629)

ILS

Isabel Lina S.

President

> "The ability to access a vast network of candidates and leverage advanced search filters has helped us find candidates much..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6295768)

SE

Steve E.

Managing Partner

> "I can't tell for what the candidates experience is for me jobs and that message I do send never get answered."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6317161)

VR

Verified Reviewer

Founder

> "The abundance of training calls and webinars also make you feel connected as part of a larger community of recruitment..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4981253)

GK

Gary K.

President and Managing Director

> "Resume search does not have functionality to disqualify "tags""

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6277785)

KD

Kostas D.

President

> "Top Echelon also adds great value for your money by providing Webinars on a regular basis on various topics that is..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4981223)

LM

Louise M.

Senior Researcher

> "Parsing resumes can be a bit cumbersome if it doesn't work."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4989167)

SS

Scott S.

Owner

> "The product really helps me run my Recruiting Business - and the support is excellent."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6772583)

TO

Trina O.

Senior Recruiter

> "Currently not using their texting system due to this."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6272819)

DM

Diva M.

Owner

> "I was able to make difficult placements due to the networking on Top Echelon, both as a job recruiter and candidate..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4980441)

LB

Larry B.

CEO

> "I am missing some quick reports that were available in early versions of BB."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6302671)

RS

Ron S.

owner

> "the organization and support...Big Biller applicant tracking program....and the ability to interface with my peers ....and..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6062504)

JD

January D.

Executive Recruiter

> "Keeps getting more expensive every year."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6284308)

ILS

Isabel Lina S.

President

> "The Top Echelon team has been responsive, knowledgeable, and supportive every step of the way, ensuring that we derive..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6295768)

MB

Margaret B.

CEO

> "The only con I have is that I did not implement the product sooner."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6281679)

MS

Michelle S.

Recruiter

> "The support from the corporate staff and team."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6772650)

KC

Kara C.

Senior Recruiter

> "It is not easy to share candidates or receive candidates from affiliates."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4810620)

LG

Launa G.

Recruiter

> "Being able to customize and interphase other programs that we use with Top Echelon has made our workflow easier to track,..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3783104)

David E.

Recruiter

> "The search with saved searches of the database is clunky, not easy in getting specifics out of it, too general, and when..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3258056)

KC

Kara C.

Senior Recruiter

> "Top Echelon allows recruiting agencies to run a full cycle recruiting desk in an organized manner through candidate and job..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4810620)

ER

Eileen R.

Search Consultant

> "This means over time, our database will be useless."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4810585)

BK

Bill K.

President

> "The support teams within Top Echelon are world class and they constantly work on improving the software for it's members. "

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6273753)

BS

Bernice S.

President / Founder

> "I dont like that the job posting option is linked to things I have to pay for if Id like to use for my database."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3609064)

AK

Allen K.

CEO

> "Now my Daughter and our staff are on Top Echelon with same ability to make million dollars plus."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6079088)

TB

Tim B.

Recruiting Manager

> "BB does not allow you to customize a datasheet to send to clients."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3262396)

LM

Louise M.

Senior Researcher

> "Pipeline - great for tracking candidates through stages."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4989167)

JC

Jose C.

Executive Recruiter

> "I can't write Jos John and get options."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4791560)

ILS

Isabel Lina S.

President

> "It has truly become an indispensable tool for our business, and we look forward to continuing our partnership with Top..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6295768)

YS

Yeda S.

Executive recruiter

> "Sometimes, jobs that are posted get obsolete and the recruiter responsible for it "forgets" to remove from the network."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3624805)

ILS

Isabel Lina S.

President

> "It has truly become an indispensable tool for our business, and we look forward to continuing our partnership with Top..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6295768)

SV

Steven V.

Principal

> "Don't use all of the features and don't have time to learn it."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3784554)

VR

Verified Reviewer

Owner

> "Ease of use is the number one reason and the ability to advertise your jobs for free or small additional fee. "

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6285201)

JD

Jeanine D.

CEO

> "Time zones are missing from the scheduler and it gets very confusing working coast to coast on these interviews."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3260903)

BK

Bill K.

President

> "The ease of use with Big Biller software and how it can interact with other agencies databases is just a great feature. "

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6273753)

JP

Jay P.

Recruiter

> "Not being able to use/link the auto dialer feature to my Mitel phone system. And most of all difficulty integrating/using..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2475804)

DW

Douglas W.

Founder CEO

> "Love how simple it is to use."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6772467)

TB

Tim B.

Recruiting Manager

> "The mobile functionality in a browser is less than optimal."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3262396)

RD

Ralph D.

Owner

> "An easy to use candidate database where all communication can be stored for future reference. "

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6280567)

JA

Jack A.

President

> "I've had a couple situations with verifying the domain that locked me out for a day on 2 occasions."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3264076)

PM

Paul M.

Recruiter

> "I'm fortunate enough to have some good support from both the TE staff as well as other using I have made a connection with..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4991790)

CS

Craig S.

Senior Recruiter/ Account Manager

> "Also after using the results of a search for awhile the system seems to slow down."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3274903)

GK

Gary K.

President and Managing Director

> "The leadership is accessible and is there when you want advise on how to make the most out of using the platform."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6277785)

RD

Richard D.

Recruiter

> "Certain other little bugs , like when sending an email to a candidate on a Job search- the one job I am trying to send..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2460518)

LM

Louise M.

Senior Researcher

> "Email integration, tracking and templates all great to have."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4989167)

RM

Rory M.

Partner

> "One minor gripe, it doesn't save the last search automatically."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3287451)

AM

Amy M.

Co-owner

> "It has made my recruiting 10x faster and kept me very organized."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6295734)

VL

Vincent L.

CEO

> "Email does not work when I'm in the profile card."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3286828)

DM

Dean M.

Principal

> "Quality of product, reliability, knowing my data is safe and will always be there."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6062538)

BS

Bernice S.

President / Founder

> "I dont like that I can't always parse a resume because it doesn't like the format."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3609064)

DE

Debi E.

CEO

> "Love the Chrome extension (LinkedIn and social pages)"

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6280499)

BW

Brenda W.

Headhunter

> "When you type in a completed event and need to pull up a related job order, it doesn't pull up all of the open jobs. "

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2459569)

CD

Cathy D.

Executive Assistant

> "It makes it easy to find candidates and download resumes."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4988839)

BP

Blair P.

Divisional Director

> "The software can be slow at times and our team has noticed that it will occasionally delete notes that we had left in the..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2687190)

SL

Stephani L.

Managing Director

> "It helps keep me connected with my team."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4987493)

BB

Brent B.

Managing Director - Recruiting

> "It makes us look like we don't know how to communicate with one another."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3259992)

Fiona F.

Director

> "Streamlines getting to plenty of potential candidates without delay"

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6311768)

BS

Bernice S.

President / Founder

> "I don't like that I cant set up text campaigns."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3609064)

LM

Louise M.

Senior Researcher

> "Chrome extension works well."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4989167)

FK

Fred K.

CEO

> "There are still functions that are restrictive and certain features are not quickly provided for independent recruiting..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2459440)

ER

Eileen R.

Search Consultant

> "Also, being able to call out from the candidates record through any VOIP application makes life easier when doing outreach."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4810585)

ET

Eric T.

President

> "We try and import as many resumes as possible, but many do not make it through, or the resume doesn't parse. "

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2470602)

VR

Verified Reviewer

Sr. Dir of Operations

> "It hardly ever crashes and helps keep track of candidates, job flow, and production."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___3645047)

JM

John M.

Managing Director

> "No way to track retainers it doesn’t capture revenues accurately if retainers aren’t caught"

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2484354)

PR

Peter R.

CEO

> "The software is regularly updated with new features. "

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6062403)

EN

Emerson N.

Owner

> "The LinkedIn integration needs work - I use Recruiter Lite, and it often can't bring in either name or city."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2459897)

RH

Russ H.

Many

> "We have very positive feelings, regarding the Top Echelon organization and have definitely prospered through our membership."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6272791)

PS

Paula S.

VP Recruiting

> "Not that easy to work with a daily activity sheet - if you want to contact 50 people, it has to be set up in the Planner..."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2471381)

GK

Gary K.

President and Managing Director

> "Customer service, support and training are top notch."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6277785)

BG

Brandon G.

Recruiter

> "it's a very manual program, with little automation during processing, and can be challenging at times to run reports."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2459487)

EW

Eleanor W.

Director, Business Development

> "The product is easy to use and very efficient in maintaining information."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___4999474)

LF

Lonnie F.

Director of Talent Acquisition

> "It does not have integrations with top vendor systems to automatically import jobs."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2484366)

PR

Peter R.

CEO

> "It is priced reasonably and customer support is responsive."

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___6062403)

PS

Paula S.

VP Recruiting

> "cannot BOLD, highlight, color, etc in resume field - only in comments"

[See full review](https://www.capterra.com/p/84093/Top-Echelon/#Capterra___2471381)

[View Reviews](https://www.capterra.com/p/84093/Top-Echelon/reviews/)

AN

Alicia N.

Founder and CEO

> "I've been able to build and grow my business across the US and internationally using Enterprise Suite."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___6569439)

CL

Camila L.

HR Reporter

> "The increasingly high fees charged for the work done"

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___6592874)

SR

Skyler R.

Executive Director

> "Upwork is the easiest and quickest way to find freelance talent that suits my needs."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___6573918)

NM

Nedys M.

Management Secretariat

> "Lately, they are exaggerating a bit the amount of Connects required to be able to apply for a job offer."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___6104398)

NM

Nedys M.

Management Secretariat

> "They also take care of the client as well as the freelancer giving them the same priority so that both parties receive their benefits fairly and..."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___6104398)

NT

Nadisha T.

Influencer

> "A lot of scammers tend to use this platform to steal money from people"

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___6110317)

Wissem K.

marketing

> "what I like about upwork its ease of use to work as a freelancer to find jobs or offer these services and also the most that my most is the function to..."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___4511197)

Kelvin K.

IT TECHNICIAN

> "There may be incidents of scammers if not careful."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___5031368)

LH

Lucien H.

VP of GTM

> "The most powerful feature about Upwork enterprise suite is simply the talent pool on Upwork."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___6311357)

YE

Yuri E.

Software Developer

> "Website can be slow sometimes, and time tracking sometimes tracks a bit more time than it should (due to rounding of 10 minute based tracking)."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___3177909)

IS

Issam S.

Freelancer

> "As a graphic designer, Upwork Enterprise Suite provides a valuable platform for finding new clients and working remotely."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___4617063)

Alexandra N.

CEO

> "As freelancer I find the share Upwork takes a bit too high (they should make it 10% deduction for everyone), and there is a huge amount of competition..."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___3078391)

ZS

Zsolt S.

CEO

> "I can search for talent directly, and if urgent, get a response within 24 hours."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___4201101)

Nathan M.

Sr. 3D Animation & Multimedia/AV Developer

> "As a gig seeker you are outnumbered, and often outbid by people who can afford to do the same job for less. If you don't already have reviews from..."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___3185689)

AF

Anamta F.

Student

> "Upwork provides ease of money transfer, security also by the small investment you can get some perks to be highlighted if you are a freelancer and also..."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2973509)

LAP

Leslie Ann P.

Real Estate Virtual Assistant

> "Perhaps the only thing I could complain about is getting a bad review from your clients for uncontrollable reasons makes you vulnerable to not getting..."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___3482938)

JK

Jessica K.

Assistant

> "We can't always hire new full time employees so this makes it easy for us to find great workers to complete different tasks for us."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___3866713)

Torikul I.

Freelancer - WordPress Developer

> "This whole functionality seems not completed yet, there is no analytics option on it. "

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___3085749)

Alexandra N.

CEO

> "Also, Upwork staff can help with requests asking for what to post to find freelancers, and their newsletter gives helpful tips pn how to find freelance..."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___3078391)

VR

Verified Reviewer

Owner

> "My Upwork rates are about 20% higher than my non-Upwork rates to compensate for the exorbitant fees. When you calculate your rates, remember that..."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2862730)

Torikul I.

Freelancer - WordPress Developer

> "As a client, I can easily tell the freelancer what I need, and the suitable freelancers bid on the post, this process always helps me to find out a..."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___3085749)

Alfred O.

Content Writer

> "Also, when you apply for many jobs without success, your account is suspended without notice."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___3355592)

Torikul I.

Freelancer - WordPress Developer

> "It helped me to grow my business and take it to the next level. If I need a talented person, Upwork is my only choice even If I want to provide..."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___3085749)

VR

Verified Reviewer

Web Developer

> "I made my account some 3 years ago and I wasn't able to use it that much because I had a full-time job. But then that taxed me to not be seen at least..."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2288500)

Hasan Md R.

Managing Director

> "UpWork is a very user-friendly software/platform for posting the jobs and getting the jobs done within the agreed timeline by the experts. "

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___3138105)

VR

Verified Reviewer

Artist

> "Some gigs cost like 10 bids, and if you spend the gigs and don't get the job, then you've lost money, because you have to pay for the bids in advance."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2799401)

JK

Jessica K.

Assistant

> "We love this product for hiring people to help out at our company."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___3866713)

VR

Verified Reviewer

Finance Director

> "Then what ends up is I am burning my 'connects' to scammers."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___3443557)

Torikul I.

Freelancer - WordPress Developer

> "Even I can pay the freelancer by using the best suitable method and way such as the hourly or fixed project."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___3085749)

Faith K.

Transcriber/Blogger

> "Bidding for jobs is another issue especially if you are starting out as a freelancer most of your connects are spent bidding for jobs advertised."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2933869)

YE

Yuri E.

Software Developer

> "It can time a few weeks to get a job, but once you're established in the platform, you'll earn badges and get jobs more easily. If you work hard you'll..."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___3177909)

Hend Abdalla M.

product owner

> "Raising talents faces a lot of disappointments to reach a gig"

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2990449)

LAP

Leslie Ann P.

Real Estate Virtual Assistant

> "As an Online Freelancer with clients needing advise to find individuals with specific skills to finish a job in a timely manner, this is what I usually..."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___3482938)

Kristie K.

Amazing Video Effects and Graphics!

> "I don't like when freelancers ask me to pay outside of Upwork. If they ask for this, I do not end up paying as much as the freelancers found on Upwork."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2826800)

NJ

Nalika J.

Assistant/Software Technician

> "I like most that this software allows people from all over the world to connect with each other in one big workplace."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___3124528)

OS

Omer S.

SEO Content Writer

> "The worst thing is that you need to use connects forbidding and most jobs are for native Americans. If they really need natives then why earning money..."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2497422)

SO

Samuel O.

Freelancing

> "Love the interface and how easy it is to navigate and also find jobs"

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___4639923)

Zain A.

Civil Aviation

> "Account approval is a big problem for users, because most of the fields require test for approval of account."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2858781)

Sony W.

it staf

> "first i use this software is very interesting and motivated to bid the jobs when every month i get free connect, after limited connect its bad thing..."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2592621)

VR

Verified Reviewer

Artist

> "there seems to be too much competition to even get started and rated, and the bids are too expensive for the average or beginner freelancer."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2799401)

VR

Verified Reviewer

Social Media Account Manager

> "I like the concept of being able to obtain projects and work for freelancers and creatives."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2982247)

Katrin Leigh L.

AVP for Cards Marketing

> "A lot of documents and other requirements are needed for 1 application and it is time consuming."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2923956)

Hasan Md R.

Managing Director

> "On the other hand, it helps the candidates to earn money and build a long-term relationship with the clients."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___3138105)

Fabio S.

Product Manager

> "With every update they took a bigger piece of the cake and the conversion rates they apply are surreal."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2682096)

Daybelis G.

Center Coordinator

> "I also love the pay options they offer such as direct deposit and paypal."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2970223)

Fabio S.

Product Manager

> "The interface is terribly restrictive and confusing, seems like several projects glued together without internal cohesion."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2682096)

Priscah L.

Data Analyst

> "Well, Upwork is a robust marketplace for both demand and supply of work which incorporates a lot of talented professionals with a profound set of..."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2890679)

MR

Milagros R.

Analyst

> "In addition, it has become a more difficult place for new users as getting good initial work to earn a quality score is not as easy as it was three or..."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2770159)

Andrew K.

Chief Operating Officer

> "In addition, their candidate review and endorsement section is very helpful during the selection process, as you can review which candidates have a..."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2932043)

MB

Marin B.

BDM

> "It was a painful process and then a few days later Upwork suddenly sent us an email (me and the client) saying that our accounts have been suspended."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2811861)

Tiago M.

Translator

> "Its security is also a big advantage to the clients and the freelancers since it filters scammers that can be very common on other freelancing..."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2790989)

MB

Marin B.

BDM

> "I have messages Upwork a few times and tried to understand why my account has been suspended, which again, they just ignored."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2811861)

VR

Verified Reviewer

Treasury Analyst

> "The fact that it allows one to access a very diverse pool of talent"

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___3508185)

VR

Verified Reviewer

Technical Consultant

> "Not much; there are some talents that I could not find for a specific project, i.e. lawyers in Europe area"

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2928096)

SD

Stella D.

QA expert

> "Variety of jobs available, offers benefits to top-rated users, prompt support"

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___3056946)

VR

Verified Reviewer

Partner + Creative Director

> "As a freelancer, your first gigs are going to easily cost 20%+ of your project revenue."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2572097)

VR

Verified Reviewer

Content Creator

> "The product also provides different payment options which makes it more user-friendly."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2948781)

RP

Ria P.

Social Media Coordinator

> "What I like least about Upwork is the tedious process in which you have to apply to gigs."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2838461)

Osarumwense I.

Assistant Director

> "More than 7 years ago, I stumbled on Upwork doing research on how to earn money from home, and I jumped on it."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2977685)

VR

Verified Reviewer

Owner

> "That 10-20% in fees really adds up over 2 years on long-term jobs."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2862730)

VR

Verified Reviewer

Partner + Creative Director

> "If you don't want to deal with finding work as a freelancer and you don't mind giving away a large percentage of your revenue, Upwork is great - there..."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2572097)

Ehsanulhaq A.

Lecturer

> "Its really hard to find a job here and it's so difficult to fill up the big forms for bidding."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2893538)

SS

Sanjay S.

IT Head-Infrastructure

> "Its a Good Product with Security"

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___4432583)

HH

Houmam H.

iraq

> "there are some issue withe notifications and chat on app"

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2597257)

VR

Verified Reviewer

CEO

> "Their services are professional and I like it"

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___4576677)

KS

Kultida S.

Freelancer

> "The alert for the invitation does not show on the messenger properly. "

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2857299)

Nathan M.

Sr. 3D Animation & Multimedia/AV Developer

> "As a employer looking for contractors you are quickly and easily surrounded by a pool of talent to choose from."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___3185689)

Ahmed S.

Social media marketing and design expert

> "There’s nothing I really dislike about the software but one thing I think can be improved is their customer support response time"

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2587138)

KMM

KALA MALLIK M.

graduate research assistant

> "An awesome freelance platform for meeting the basic expenses."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2951804)

Dennis M.

Marketing Director

> "You're competing with a lot of people who have more reviews, and therefore it's hard to get the first job."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2411402)

NL

Nicole L.

Freelance Editor

> "It prevents scams and freelancers not getting paid and gives peace of mind in knowing there are tons of people looking for freelancers, all you have to..."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2919931)

Javier A.

Graphic designer

> "It got harder and harder to compete on pricing and after a while I couldn´t get another job."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2518406)

PC

Patricia C.

Virtual Assistant

> "The platform works great for both clients and freelancers."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___3185986)

VR

Verified Reviewer

Digital Operations Manager

> "Time tracking is wonky and sometimes inaccurate."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2672403)

RK

Ramiz K.

Executive

> "This is Professional Workplace for work beyond the borders, especially for Freelancers."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___3047518)

Qamar A.

Civil Aviation

> "It's a fine thing, but when making a little mistake, they block your account witout telling the reason. "

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2938987)

VR

Verified Reviewer

Team Manager

> "I really like that receiving payments through Upwork is very easy. Once the payment is posted I transfer it to my account and I am able to withdraw the..."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2781313)

Katrin Leigh L.

AVP for Cards Marketing

> "I personally don't like the entire customer experience but may consider in the future because of the safety feature."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2923956)

VR

Verified Reviewer

Content Creator

> "Finally, it is quite easy to integrate Upwork into my freelance writing business."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2948781)

AO

April O.

Self employed

> "I didn’t get enough jobs so I shut down my profile."

[See full review](https://www.capterra.com/p/207188/Upwork/#Capterra___2928032)

[View Reviews](https://www.capterra.com/p/207188/Upwork/reviews/)

## User interface

4.60 (513)

No images or videos  
provided by vendor

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Top Echelon

Top features

41/46

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Applicant Tracking
-   Application Management
-   Assessment Management
-   Background Screening
-   Billing & Invoicing
-   Boolean Search
-   Calendar Management
-   Candidate Management
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   CRM
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   GDPR Compliance
-   Generative AI
-   Internal HR
-   Interview Management
-   Job Board
-   Job Posting
-   Job Requisition
-   Mobile Access
-   Onboarding
-   Recruiting Firms
-   Reference Checking
-   Referral Management
-   Reminders
-   Reporting/Analytics
-   Resume Database
-   Resume Parsing
-   Resume Search
-   Searchable Database
-   Self Service Portal
-   Social Media Integration
-   Social Recruiting
-   Talent Pool
-   Task Management
-   Third-Party Integrations
-   Workflow Automation

[See all features](https://www.capterra.com/p/84093/Top-Echelon/#features)

Enterprise Suite

7/46

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Applicant Tracking
-   Application Management
-   Assessment Management
-   Background Screening
-   Billing & Invoicing
-   Boolean Search
-   Calendar Management
-   Candidate Management
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   CRM
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   GDPR Compliance
-   Generative AI
-   Internal HR
-   Interview Management
-   Job Board
-   Job Posting
-   Job Requisition
-   Mobile Access
-   Onboarding
-   Recruiting Firms
-   Reference Checking
-   Referral Management
-   Reminders
-   Reporting/Analytics
-   Resume Database
-   Resume Parsing
-   Resume Search
-   Searchable Database
-   Self Service Portal
-   Social Media Integration
-   Social Recruiting
-   Talent Pool
-   Task Management
-   Third-Party Integrations
-   Workflow Automation

[See all features](https://www.capterra.com/p/207188/Upwork/#features)

### Recognition

Top Echelon is recognized as a top-rated tool in 3 Capterra Shortlist reports

Best Value RecruitingSoftware (2022) 

No recognitions have been awarded to Enterprise Suite

### Deployment & support

Top Echelon

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Enterprise Suite

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Top Echelon

-   By Top Echelon
-   Located in United States
-   Founded in 1988

Enterprise Suite

-   By Upwork Global
-   Located in United States
-   Founded in

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Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/207188-226634/Upwork-vs-CEIPAL-ATS)

[Top Echelon](https://www.capterra.com/p/84093/Top-Echelon/)[4.60 (513)](https://www.capterra.com/p/84093/Top-Echelon/reviews/)

vs

[Crelate](https://www.capterra.com/p/133064/Crelate-Talent/)[4.49 (443)](https://www.capterra.com/p/133064/Crelate-Talent/reviews/)

$75/month

Price

$119/month

4.4

Features

4.3

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/84093-133064/Top-Echelon-vs-Crelate-Talent)

[Enterprise Suite](https://www.capterra.com/p/207188/Upwork/)[4.45 (128)](https://www.capterra.com/p/207188/Upwork/reviews/)

vs

[Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[4.49 (7,593)](https://www.capterra.com/p/161381/Indeed/reviews/)

$49.99/month

Price

Contact vendor for pricing

4.4

Features

4.4

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/161381-207188/Indeed-vs-Upwork)