Capterra Logo
Helping businesses choose better software since 1999

PIMS Dialer vs MegaDialer: Which is a better fit?

Updated on March 12th, 2023
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Summary
Features in Call Center
20
41
25
Best performer
41
  • Callback Scheduling
  • Call Center Management
  • Call Tracking
User satisfaction
4.5
User reviews21
Ease of use
4.3
Functionality
4.6
Value for money
4.9
Customer support
4.6
4.9
User reviews11
Ease of use
5.0
Functionality
4.8
Value for money
5.0
Customer support
5.0
Price starts from
/user
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

We started in the debt collection market. We server small businesses and large enterprises. Our phone system and predictive dialer is designed to work in any call center application.

Predictive dialer that primarily caters to outbound, inbound call centres, telesale offices and contact centres and more.

User reviews
pros & cons
1 / 4
View Reviews
Not enough reviews
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
84168
5 screenshots
240638
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Tracking
207
Important
Alerts/Escalation
388
Important

PIMS Dialer

20/41
  • Activity Tracking
  • Callback Scheduling
  • Call Center Management
  • Call Routing
  • Call Tagging
  • Call Tracking
  • Call Transcription
  • Call Whispering
  • Chat/Messaging
  • Computer Telephony Integration
  • Contact Management
  • CRM
  • Dashboard
  • Interaction Tracking
  • Monitoring
  • Multi-Channel Communication
  • Performance Management
  • Surveys & Feedback
  • Third-Party Integrations
  • Voice Mail
  • Voice Recognition
  • Alerts/Escalation
  • API
  • Auto-Dialer
  • Automatic Call Distribution
  • Blended Call Center
  • Caller ID
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Scripting
  • Call Transfer
  • Inbound Call Center
  • IVR
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Reporting/Analytics
See All features
Hide Call Center Software Features -

MegaDialer

Top Features
25/41
Show Call Center Software Features +

PIMS Dialer

--

MegaDialer

--

PIMS Dialer
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
MegaDialer
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
PIMS Dialer
  • By Pimsware
  • Located in Georgia
  • Founded in 2004
MegaDialer
  • By Phoenix Solutions
  • Located in Spain
  • Founded in 2008
Need a Little Help?

Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.

Recommendations

Products similar to those you're currently comparing: