TCN vs CallHippo: Which is a better fit?

chris c

VP Operations

The dialing solutions are great, these guys will find work around's and really help brainstorm dialing issues you may be having as well as bring new ideas to help your business succeed.

Customer Service is terrible. I have had multiple breakdowns and glitches.

I seem to be a good System and I like a lot of the features like the Paused button where I can pause when I am on a call or break, lunch, meeting or training.

I cant think of anything that i dislike about this product.

I like how easy TCN is to use, both for administration and for agents who are dialing. They have great customer support.

Access to recorded calls should be longer. Its inconvenient having to pull the calls each day and store them somewhere else.

Their customer service is the best in the industry. If I have any issues, their staff is on top of the situation.

Calls coming through to patients as SPAM call.

Its reliability and ease of use make it an excellent tool for any organization looking to improve communication systems.

At times, I feel bad for the impatient responses that I have left CallHippo because I have had to wait for a full week to get back to them.

Easy to use, user friendly and most importantly customer support is awesome , had a disussion with Naren & Nidhi and they assured me on the information which i needed the most.

Unable to receive SMS from Banks and some other organizations those restricted the virtual number.

I appreciate the help that their manager gives and while I was paying for CallHippo, I felt that their manager was trying the best they could to deliver the message across the team.

Tarun T

Director

I suggest do not client using call hippo, They gets irritated with poor call qualtity.

I'm not using a lot of the great features CallHippo has to offer but it's really easy to use, it's a reliable service and definitely with the best customer support.

Fraud never try this platform. Your card will be charged for $700.