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Igloo vs ConnectWise ScreenConnect: Which is a better fit?

Updated on February 9th, 2025
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Summary
Key features rated by users
Features selected based on 3,289 reviews from Collaboration users.
% Fit
Missing features
Not enough reviews
Feature ratings
Secure Data Storage
NA
Assignment Management
NA
Reporting & Statistics
NA
Chat/Messaging
NA
Tagging
5.0
% Fit
Missing features
Not enough reviews
Feature ratings
Secure Data Storage
NA
Assignment Management
NA
Reporting & Statistics
4.0
Chat/Messaging
3.8
Tagging
NA
User satisfaction
4.5
User reviews39
Ease of use
4.3
Functionality
4.4
Value for money
4.4
Customer support
4.3
4.7
User reviews1,915
Ease of use
4.6
Functionality
4.5
Value for money
4.6
Customer support
4.4
Price starts from
Not provided by vendor
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

If you want a platform that makes communication a two-way street, improves the employee experience, delivers the culture you aspire to, and integrates with the tools your people rely on, try Igloo.

ConnectWise ScreenConnect is designed for IT professionals.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
video-eca1f5fc-649f-4c7d-8f4b-08db41fb6169
Karan S
Cybersecurity engineer
4.0

Karan P: Hi, my name is Karan. I am currently working as a cloud security consultant in a medium-sized cybersecurity consulting firm. I would like to give ConnectWise a rating of four out of five stars. So we use ConnectWise software majorly for remote troubleshooting so that we can get access to endpoints remotely and try to access it to perform any kind of troubleshooting there might be in case of infrastructure technology wise. We also integrate ConnectWise with many different platforms to manage remotely some endpoints. The most I like about ConnectWise is that it highly integrates with different platforms across cloud, Azure Cloud is what I'm focused on, let's say, but what I can do is use it with Intune, which is a mobility device management tool, and integrate that and basically remotely manage those devices, get access to different machines and solve user problems. The one thing which I like least and would probably like to change for ConnectWise Control is the pricing perspective. It could be like a burden to some companies to get this tool across and purchase the licenses for all users. Another thing, which I feel is the ace of deployment it, I think that could be an improvement definitely to make it easy for the IT staff to deploy it across their enterprise so that they can better manage user devices over remote connection.

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User interface
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147830 video thumbnail}
1 Video
84689
5 screenshots
147830
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

Igloo

Top Features
23/43
  • Activity Tracking
  • Assignment Management
  • Chat/Messaging
  • Contact Management
  • Customizable Branding
  • File Management
  • File Transfer
  • Prioritization
  • Progress Tracking
  • Real Time Editing
  • Real-Time Notifications
  • Reporting & Statistics
  • Secure Data Storage
  • Single Sign On
  • Status Tracking
  • Task Progress Tracking
  • Task Scheduling
  • Third-Party Integrations
  • To-Do List
  • Video Conferencing
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Brainstorming
  • Calendar Management
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Content Management
  • Discussions/Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • File Sharing
  • @mentions
  • Mobile Access
  • Project Management
  • Screen Sharing
  • Tagging
  • Task Management
  • Version Control
  • Workflow Management
See All features
Hide Collaboration Software Features -

ConnectWise ScreenConnect

18/43
Show Collaboration Software Features +
Igloo
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
ConnectWise ScreenConnect
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Igloo
  • By Igloo Software
  • Located in Canada
  • Founded in 2008
ConnectWise ScreenConnect
  • By ConnectWise
  • Located in United States
  • Founded in 1982
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