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If you want a platform that makes communication a two-way street, improves the employee experience, delivers the culture you aspire to, and integrates with the tools your people rely on, try Igloo.
ConnectWise ScreenConnect is designed for IT professionals.
The ease of use helps to win buy in from your users. Of our company is up and running with uploads, postings, blogs etc.
The notifications are very poor. Calendar requests get lost in ether and it's not very user friendly.
It is very very responsive to all kind of devices. Tha best option to us in the markets.
I am also frustrated with the search feature and the non-existant date/time stamps. When researching past posts, I try to do keyward searches but nothing populates to suit my purpose.
Igloo was a good service for us as a small company, and is great for any start-up looking to streamline their collaborative processes.
Lack of online training to guide new employees through.
If you are contemplating using Igloo vs other products, go for Igloo. You will be extremely happy with your decision, and the team at Igloo is happy to work by your side throughout the entire process.
Looking up for some of the employees is difficult because we are somewhat thousands employed on our company.
ConnectWise is easy to use and has a very friendly web interface. Great long term cost effective solution.
Worst support you can find out there - email and chat only, no phone support.
The clean interface along with a full feature set makes ConnectWise Control a wonderful tool to use. I enjoy the ability to customize your most frequently used tools on the side bar as well.
Embarrassing, but I could not figure out how to close out of the other computer. I clearly did it the wrong way and had to fix my access.
The core functionality is great. For remote support sessions, it is very stable and reliable, which is critical.
It didn't seem to have any feature to prevent computers from sleeping, which would create problems for remote connections.
Great price, lots of features, good developments over time, simple and easy to use interface, lightweight desktop client, good OS support.
These computers are by no means "powerhouses", but I have noticed that there is a distracting amount of lag time when I remote in to those select computers.
Karan P: Hi, my name is Karan. I am currently working as a cloud security consultant in a medium-sized cybersecurity consulting firm. I would like to give ConnectWise a rating of four out of five stars. So we use ConnectWise software majorly for remote troubleshooting so that we can get access to endpoints remotely and try to access it to perform any kind of troubleshooting there might be in case of infrastructure technology wise. We also integrate ConnectWise with many different platforms to manage remotely some endpoints. The most I like about ConnectWise is that it highly integrates with different platforms across cloud, Azure Cloud is what I'm focused on, let's say, but what I can do is use it with Intune, which is a mobility device management tool, and integrate that and basically remotely manage those devices, get access to different machines and solve user problems. The one thing which I like least and would probably like to change for ConnectWise Control is the pricing perspective. It could be like a burden to some companies to get this tool across and purchase the licenses for all users. Another thing, which I feel is the ace of deployment it, I think that could be an improvement definitely to make it easy for the IT staff to deploy it across their enterprise so that they can better manage user devices over remote connection.
Prioritize real-user-identified key features according to your needs to find your best fit.
Igloo
Top FeaturesConnectWise ScreenConnect
Igloo
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