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boberdoo.com is an application service provider for the lead generation industry. Our lead capture software is the perfect solution for any company that sells internet leads and/or calls.
Accelo is one professional services automation platform used and loved by businesses worldwide to manage their operations and boost profitability.
We have been a happy customer of Boberdoo for just over 6 months. They have a great out of the box solution for any lead generation company looking to use a 3rd party software.
When we drilled down deeper, past all the website verbiage, into the other software offerings, there was always something key that was missing or not as developed as what Boberdoo could offer.
The support team is awesome and really cares about helping. We have had some custom work done and we feel that they did a great job and at a fair price.
It take a while to generate report if its bigger file. No feature, where you can global update all selected buyer or vendor so you don't have to do it manually per partner.
We are all set up with Boberdoo and could not be happier. The support has been great, and the lead distribution has been flawless.
Customization can be a little tricky and costly to build out.
I am happy that we decided to go with the best of breed in this software category.
We do pay for custom development work when onboarding new lead buyers or entering new verticals. But the way I look at it, it was money well-spent because.
All of our team can interface and contribute seamlessly at any stage of the project. The price point is perfect and the Accelo support has been amazing.
Terrible quality updates and the worst customer service. False advertising of integrations.
The seamless integration with other products helps develop the business. The best part is the mobile application, everyone is always traveling so this helps streamline everything.
In some ways though I think activities should come through with an aggregate cost, to simplify reporting to clients - sometimes too much information is a bad thing.
Also, with the detail in the project plans is something we are able to leverage in the sales process to show prospects we have robust processes that will ensure the best quality content creation.
Tries to do too many things and fails at most of them.
We have been pleased with the front-to-back automation that is now seamlessly running critical portions of our business.
We've centralized several different services into a single place with Accelo streamlining our work and eliminating loss of data.
Kimberly D.: Hi, I'm Kimberly. I am a CEO. My one to five rating for Accelo is two and for more ratings like this click below. So before Accelo, I was using 17hats.com, which was great when I was first starting out but as I wanted to collaborate with my clients more directly and not through email, I switched over to Accelo because we could... It was a white labeled service that we could brand with our own branding and our own logos and that kind of thing. I chose Accelo at the time, because again, I could actually collaborate with my clients. They could drop files into folders. They could create a ticket for me to handle whatever their tasking was and the branding was just a big part of that decision making process. In usage of it though, it was a little more complicated than I anticipated. So it was pretty easy getting started with Accelo. They walk you through a tutorial on branding and putting your information on there and setting it up but it seemed to be a little bit more geared towards the IT industry and the way that their tickets were formed in everything based, I assume on their experience, which is why it didn't really stay with us. So if you're going to get Accelo, make sure it works for your company specifically. I think it was probably a fine product if it was used in the capacity of an IT firm, someone who's getting in orders to go and fix certain IT issues, just by the way that the verbiage and the look and feel of the software is for it. But if your company is more about collaborating more directly and having more conversational type tracking of your communications with your clients, I wouldn't recommend Accelo for that.
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