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Gyms with 100+ members that want to easily keep track of invoices and payments, manage memberships and save hours every week in admin time.
Health clubs, fitness centers, recreational facilities, gyms, and any type of organization that needs a complete member or data management system with full electronic billing capabilities.
Honestly, Fliip greatest strength is listening to us, their customers. I don't feel like a number and I have the impression that they are doing everything to help us as much as possible.
The only thing missing would be the option to pay staff based on commission.
I feel like the owners of fliip are reading my mind and made the best management software for me. The software is easy to use for me, my employees and my customers.
Annoying to setup new clients sometimes as you need a lot of mandatory information.
The response time is immediate and I always have someone from the Fliip team who is ready to help me. Also, Fliip keeps evolving and seems like every new option is a big help for my business.
I am rather certain my issues with FLiiP are from my own ignorance. And, the class menu that appears when you hover over a class is large and usually in the way.
The customer service has been very good. This is what makes Fliip worth the price.
I don't think the payment portion is completely smoothed out yet. It charged me twice once month.
I love the New App and the online access. We have used Twin Oaks for several years and the online system is much more user friendly!!! We are very happy so far with what they are doing.
The reports are very frustrating as the instructions are not clear and selection criteria is extremely confusing. It is frustrating to run reports and not obtain report data that is consistent.
What impressed me the most was the advance preparation and relatively seamless transition. We were able to customize our software to our industry and have been able to "tweak" it as we go.
It also makes it difficult manually to clock in because the employees have to change their password so often that they forget it. The biggest complaint is the merchant card service charges.
The software is very easy to use, versatile and comprehensive. Twin Oaks entire staff, including customer service/support staff is by far the best.
Customizing modules or pages is mostly impossible, so you are often stuck with a bunch of stuff/clutter on a page that you don't use or need.
It simply allows our club to operate in a simple and effective manner. It provides the feedback and report metrics we need to improve our business.
Submitting the draft manually. Automatic ability to remove bad billing from the draft after returns occur.
FLiiP
Top FeaturesTwin Oaks
Twin Oaks
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