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BigTime is ideal for professional services firms who want to streamline project operations, maximize their resource utilization, accelerate billing and payments, and connect scattered data sources.
Time and expense tool for small to medium-sized enterprises, which helps with timesheets, QuickBooks integration, task tracking, invoicing, item descriptions, and more.
I really like the reporting it's outstanding. I can quickly and easily analyze my data, allowing me to identify areas for improvement and make informed decisions to drive growth in my business.
We purchase the data import package and that process was bad, the numbers did not match ours, he just told us the import was done and provided not reports to show the numbers matched.
The training was really amazing. And the capabilities made it well worth the switch from Productive.
We did it backwards which cost us about three weeks of loss time.
BigTime has also been responsive and helpful in helping to support us when certain custom reports were required and we needed some guidance.
When using on an airplane with weak internet, the application does not function as well as on the ground.
I have recently had wonderful customer service experience with [SENSITIVE CONTENT] at BigTime going above and beyond to make sure we were getting the best use of available services.
The only thing I can say we really dislike about BigTime is not having a "clock-in, clock-out" function. Meaning the software does not record the time of day you start and end.
Extremely easy to use for people of all technical abilities. The ability to attach receipts for expense tracking is great.
I don't understand how to use their pay rates, etc. I tried to set them up for our hourly employees, but I did something wrong.
Ease of use to upload time sheet with putting note whenever time sheet is not approved. Ability to upload time sheet in any format like pdf or image.
Also, the permission levels are horrible, basically non-existent.
The ease of use (as an administrator and end user) is fantastic.
The responders will only work with appointments that are very limited. The biggest challenge is with the high turnover of the technical staff to whom our company was assigned.
SpringAhead is super easy to use, navigate, approvals are easy too, and has the reporting we need for project based time keeping.
They made no changes to the software in the 6 years that we used them.
Jen H.: I'm Jen. I'm the president of the Civil Engineering Firm. I would give BigTime five stars out of five. For more reviews like this, click below. Before I used BigTime, I use Deltek Vision and QuickBooks, and those are very robust programs for a lot of projects. And I didn't have that number of projects that I needed to look at. I started using BigTime because my friends recommended it to me. I have a friend who is a landscape architect who uses it every day and he was very proud of the program and thought highly of it and recommended that I take a look at it. When I looked at it, it was the perfect piece of software for what I needed at the time. I picked up BigTime when I first started my business. It was very easy to pick it up, very easy to call and ask questions of customer service. We had a two hour onboarding session that showed me all of the intricacies of BigTime. The key things are how many employees do you really want to use this? And what functions do you want them to perform? Because I had to go through a lot to figure that out as to what access to give who.
Prioritize real-user-identified key features according to your needs to find your best fit.
BigTime
Top FeaturesSpringAhead
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