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Cloud-based EHR software program designed for Assisted Living facilities, residential care homes, group homes, senior resident care centers, behavioral health residential homes
Healthcare teams and practitioners
We love how easy it is to use and love the support. We work great with the software team in the rare event we have an issue.
Occasional inability to access program, Some of the "Admission" parts of the program can be confusing(entering medications).
I thank you gor being supportive, polite and very patient with me. More success to your eresident.
We have had a few problems with the programers having the system down when we were trying to use it without forwarning.
I was able to train my staff, even the staff with no prior computer experience, with ease. Support staff have been wonderful, and very responsive to any and all questions that arise.
I have 6 Assisted Living Homes - At any given time I can see how my residents are doing and my caregivers. What medications have been missed and any incidents that happen.
We are very happy we came across this company, as it has made our transition to a paper-free office a breeze. I would highly recommend it to other personal care homes.
Just few staff who struggle to document notes.
The system works great, it is great to set up an easy to use once it is set up. All of the clients who have used it find it to be easy and there has been no complications.
I really dislike the documentation forms. They should be fillable forms where spacing and text do not get messed up every time I type a note.
The way I have been using the platform to date, my experience is good with what I am able to use. I like it so much I am trying to convince a couple other people to join me.
There is very limited options to converse with clients between appointments and no notices when a client puts in a note.
The most impressive feature is patient scheduling and I love it when patient able to fill up their details at home prior to their visit. Second best is on how easy it is to use CarePatron.
I can walk my patient through it. I don't want my patients to feel frustrated that they are having a problem and now I can't help them.
We have sought customer service for various questions over the year and their response and time is superb. You always feel like you are being taken care of.
Have had some trouble getting the app on my phone, and the price can be pricey if you are a small place like us without lots of money.
eResidentCare
Carepatron
Top FeatureseResidentCare
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