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Perfect for E-commerce, Banking, Finance, & Insurance, BPOs, Education, IT products & Services, Healthcare, Real Estate, Media & Publishing House, Government, Startups, and many more.
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I would like to start with a big thanks for the whole team from pre-sales to post sales, You guys have done a fabulous job.
We have some problems on our front-end. Some buttons doesn't work and there is some spelling mistake.
It easy and compact software that helps to easily connect with the customers , and also gives all the appropriate reports of the usage which is helpful.
Also they way of your user talking on phone is very rudely. Not listening the customer explanation because of this customer is suffering lot of issues.
Easy to use and easy to integrated and tracking process better like check to dials connectivity and talkative tracking good.
The CRM fails to extract the details from the core banking system.
It is been a splendid experience with Ameyo so far, They have amazing customer service team available 24/7. Easy to configure this with our application and tools.
No Configuration Back-Up. Autodialer not available.
We tested it out on a Restaurant to see how guests would engage with a Chatbot. We found it to be a successful project, and Chatbase was a great platform to have settled on.
We trained the model using the ChatGPT 3.5 and with chatGPT 4 and we don't understand why the model 4 is not working, most of the time the answers are wrong or even no answered.
Superb experience it has been a super hit did an internal survey by training a chatbot on limited data and every one liked it.
Then I tried to cancel, and got no response. Just terrible customer experience.
Overall, it was a great experience for my team and also for the end users. The quick learning and also the quality of responses were very helpful.
Support and documentation are missing or a bit short. What bothers us most is that we can't use the chatbot in multiple languages.
I love how quickly I was able to provide it information and then be able to have an intelligent conversation about it with the information provided.
Worst experience, crapy software, in responsive customer service and unethical policies.
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Ameyo
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