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Ameyo vs Text-Em-All: Which is a better fit?

Updated on December 8th, 2024
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Summary
Key features rated by users
Features selected based on 3,950 reviews from Call Center users.
% Fit
Not enough reviews
Feature ratings
Call Center Management
4.6
Chat/Messaging
4.6
Call Logging
4.4
Call Tracking
4.5
Call Recording
4.4
% Fit
Missing features
Feature ratings
Call Center Management
NA
Chat/Messaging
--
Call Logging
NA
Call Tracking
NA
Call Recording
NA
User satisfaction
4.2
User reviews100
Ease of use
4.2
Functionality
4.0
Value for money
3.9
Customer support
3.8
4.7
User reviews52
Ease of use
4.7
Functionality
4.6
Value for money
4.8
Customer support
4.6
Price starts from
--
Monthly subscription
Free version
Free trial
One-time payment
Free version
Free trial
Best for

Perfect for E-commerce, Banking, Finance, & Insurance, BPOs, Education, IT products & Services, Healthcare, Real Estate, Media & Publishing House, Government, Startups, and many more.

Business Healthcare HR & Staffing Non-Profit Property Management Religious Organizations Schools & Universities Waste & Utility

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
85852
5 screenshots
123478
3 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Tracking
207
Important
Alerts/Escalation
388
Important

Ameyo

Top Features
37/41
  • Call Tagging
  • Call Transcription
  • Call Whispering
  • Voice Recognition
  • Activity Tracking
  • Alerts/Escalation
  • API
  • Auto-Dialer
  • Automatic Call Distribution
  • Blended Call Center
  • Callback Scheduling
  • Call Center Management
  • Caller ID
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Chat/Messaging
  • Computer Telephony Integration
  • Contact Management
  • CRM
  • Dashboard
  • Inbound Call Center
  • Interaction Tracking
  • IVR
  • Manual Dialer
  • Monitoring
  • Multi-Channel Communication
  • Outbound Call Center
  • Performance Management
  • Predictive Dialer
  • Progressive Dialer
  • Queue Management
  • Reporting/Analytics
  • Surveys & Feedback
  • Third-Party Integrations
  • Voice Mail
See All features
Hide Call Center Software Features -

Text-Em-All

6/41
Show Call Center Software Features +

Ameyo

--

Text-Em-All

--

Ameyo
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Text-Em-All
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Ameyo
  • By Ameyo
  • Located in India
  • Founded in 2013
Text-Em-All
  • By Text-Em-All
  • Located in United States
  • Founded in 2005
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