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Ricochet360 is the All-In-One sales and marketing automation platform is ideal for SMB, SME, and Large Enterprise companies looking to efficiently scale their sales operations.
Perfect for E-commerce, Banking, Finance, & Insurance, BPOs, Education, IT products & Services, Healthcare, Real Estate, Media & Publishing House, Government, Startups, and many more.
It lets you do all sorts of customizations to the way you want the calls to happen. It's not easy to understand initially, but Ricochet offers superb support.
Expensive, algorithim can get thrown off quickly, spam guru is iffy.
Allows for unlimited customization, robust platform. Rep has been great assisting me in getting it working to my liking.
Sometimes it is difficult to use while multitasking with other systems in our office.
By using this it will help determine this and closing more sales. SENSITIVE CONTENT] was also great on helping out on the live support call.
Hop on the zoom call and after 45 minutes get absolutely no where.
Ricochet is an excellent easy to use software. The changes being made are heading in the right direction.
Was difficult at first to train staff, but once you get the rhythm it is smooth.
I would like to start with a big thanks for the whole team from pre-sales to post sales, You guys have done a fabulous job.
We have some problems on our front-end. Some buttons doesn't work and there is some spelling mistake.
It easy and compact software that helps to easily connect with the customers , and also gives all the appropriate reports of the usage which is helpful.
Also they way of your user talking on phone is very rudely. Not listening the customer explanation because of this customer is suffering lot of issues.
Easy to use and easy to integrated and tracking process better like check to dials connectivity and talkative tracking good.
The CRM fails to extract the details from the core banking system.
It is been a splendid experience with Ameyo so far, They have amazing customer service team available 24/7. Easy to configure this with our application and tools.
No Configuration Back-Up. Autodialer not available.
Nick: Hi, my name is Nick. I'm an insurance agency owner. I give Ricochet360 five stars, go ahead and click below. Prior to using Ricochet360, we're always bouncing around trying to find the right CRM and adding different pieces of technology towards tech stack. In a Facebook group that I have for other insurance agents, one of them recommended that we tried looking at Ricochet360. We went ahead, we did a demo and we found that Ricochet360 really filled the needs of what we were looking to do in terms of the marketing campaigns that we wanted to run. It's all encompassing, it was able to automate a lot of our tasks and the service people that we have working for us really enjoy using it. We chose Ricochet360 for one specific reason. In the insurance industry, it's all about lead generation and we wanted to run a specific marketing campaign using a dialer system that would be efficient all encompassing into one ecosystem and Ricochet360 really filled that need for us. Ricochet was very easy in terms of the onboarding process. Their team was very, very specific in terms of what we needed in order to begin with the onboarding process. So I was the point of contact with getting everybody set up. It was very easy, very streamlined. They walked us through the process. If we had any questions, they always made sure to answer our questions for us. However, there's a little bit of a learning curve and that goes to say for almost any piece of new software, Ricochet is very robust. There's a lot of features that you can utilize with the platform. So you need to keep using it. And the more you keep using it, the more you familiarize yourself with all the features, you'll learn to love it as much as we have. What I recommend before anyone signs up, not just with Ricochet, but any softwares, schedule a demo. It's really important. I know for us, when we scheduled a demo, I was able to pilot the software. We were very specific with what we wanted to do with our marketing campaigns. And I really wanted to see how the dialer system would work. So the representative, he walked us through exactly how that process works. As a visual guy, it really helped me understand what it is that we're signing up for. So definitely stress the demo. And the second part is join a Facebook group for Ricochet360 members. This will give you a chance to ask questions that you may never have thought of. You also will have the ability to find out a little bit about the cons of the system too. What people don't like about it, no system is ever perfect. However, it's important to hear both sides of things. So definitely I would recommend a demo and the Facebook group, and you'll be able to make an educated decision moving forward.
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Ricochet360
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